1. 6 N 5 8 4 G L E N W O O D D R I V E  S T . C HA R L E S  I L 6 0 1 7 4
6 3 0 / 3 6 4 - 0 4 9 9  J A M I . C A I A F A @ Y A HO O . C O M
J AM I M . C AI AFA
OBJECTIVE
To work in a position which will enable me to learn and grow in the field of
health care.
SUMMARY OF QUALIFICATIONS
Jan. 1, 2010 - Mar. 1, 2010 CNA Certification
DuPage Convalescent Center Wheaton, IL
 Hands on training caring for patients, which included taking vitals, bathing,
feeding, and changing patient’s gowns and bedding. Observing the proper
handling of the patients in different situations.
WORK OF EXPERIENCE
2004-Current National Roofing Contractors Association
 Membership Development Coordinator, duties include:
 Contacting non-members of the roofing community to educate them of the
value of membership and providing information on the association.
 Meeting and speaking with current members, assisting them with their
educational needs and problem solving, when needed.
 Customer service, by phone and live chat: taking orders, payments and
registering members
 Coordinate and execute large membership materials shipping project
 Cross-trained to cover General Operation Department
 1997 -2001 Chicago Mercantile Exchange, TJT
Deutschmark (DMARK) Pit clerk, Arbitrage clerk
In charge of all paper orders
Keeping written orders in order and handing them
in to the broker according to the market
1994-1996 Chicago Mercantile Exchange, ADM
Orders runner
Orders clerk
 Phone clerk
1992-1994 National Roofing Contractors Association,

2. Rosemont, IL part time
 Switchboard
 Data entry
 Prepared materials for general mailings
 Proof reading the Annual Membership Directory before publication

EDUCATION
2009 - Current College of DuPage Glen Ellyn, IL
 Due to full time employment, I have been attending evening classes to
obtain a Bachelors Degree in Science and Nursing.
 I am enrolled in the Three in One program in which I will ultimately earn
my BSN
EXTRACURRICULAR ACTIVITIES
Raising my 14 yr. old son and working full-time
REFERENCES
Alison LaValley, NRCA, Vice President of Member Services 773/617-8259
Cheryl Anderson, NRCA,Manager of Customer Service
Sandy Addison, The McHugh Company, Associate Director
708/236-3411
S