1. Umukoro, James Eruorhevwameme
Contact address : 11 OneyaRoad, GRA Effurun.Phone: +234 8023284059/+2347059967445 Email:
jamesumukoro98@yahoo.com
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Summary Profile:
I worked in Shell Nigeria for over 20 years as a Stakeholder Management Professional working with
relevant stakeholders to sustainably secure social license to enhance the operations and growth of the
company business as well as reputation management/enhancement.
For over 5 years (March, 2010-August, 2015) I was the Social Performance Lead (Community Interface
Coordinator) and the Authorised Person in Social Performance , covering Niger Delta oil producing
communities. A member of Swamp West Asset Leadership Team, championing the drive for the
attainment of production targets by deploying strategies that enhance zero community production
deferment, and attainment of community disruption free days. Designed and deployed collaborative
strategies that led to a drastic reduction in crude oil theft and pipeline vandalism. A member of Shell West
Transition Leadership Teamthat effectively managed the host communities and other relevant
Stakeholders that led to the successful divestment of West Assets and the relocation of Shell from Warri.
A member of the Shell Emergency Response Team (ERT) facilitating the participation of relevant
stakeholders (Government, communities, media, etc) in the task of timely and safely production
restoration.
Am an astute professional with a passion to add value to company business. Have a broad based
experience in managing social impacts arising from company business, issue management, designing and
deployment of strategies for sustainable stakeholders relationship, negotiation and deployment of Global
Memoradum of Understanding(GMoU), participatory community projects/programme planning,
monitoring and evaluation, networking with relevant Stakeholders –Government, Government Security
Agencies, NGOs for sustainable community development and relationship building.
Have excellent skills in communication, community mobilization, people management and diplomacy,
negotiation, mediation, conflict resolution and conciliation, consensus building with a can do spirit. An
excellent team player and dependable for results.
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CAREER HISTORY:
March 2010 to August, 2015.
Employer: The Shell Petroleum Development Company Nigeria Ltd
POSITION : Social Performance Lead (Community Interface Coordinator ) Swamp West Asset
Principal Accountability
 Plan and coordinate all community interface activities for the West Swamp Asset areas, covering
Escravos, Otumara, NorthBank, Yokri, SouthBank, Estuary, Tunu, Opukushi, Benisede, and
Ogbotobo oil fields, producing over 120Mbopd.
 Design and coordinate implementation of all stakeholders engagement programmes for all interest
groups.
 Manage business social impacts by designing and deploying enhancement and mitigation
strategies.
 Manage deployment of programmes to sustain the social license to operate and grow the business
through CSR and other socio-economic initiatives. Develop 1 to 5 years Sustainable Community
Development Plans for communities in the production areas.
 Lead GMOU negotiations and ensure its deployment in cluster communities.
 Provide Contractor entry in communities for the execution of field activities to enhance the
attainment of disruption free days.

2.  Manage all community issues to enhance the attainment of production targets, and reputation
enhancement.
 Facilitates negotiation on spills compensation.
 Facilitates negotiation on land acquisition and payments.
 Provides early warning signals on third party encroachment on Shell Right of Way (ROW), and
manages illegal Settlers’ evacuation.
 Network with Government, Government Security Agencies (GSAs), NGOs, and Shell functions to
attract benefits to the communities and thus secure goodwill for the business.
 Provide the Swamp West Leadership Team with Social performance strategic directions.
 Manage and mentor Community Relations (CR) staff in the Asset to ensure professionalismand
business delivery.
January, 2005 to February, 2010
Employer : The Shell Petroleum Development Company Nigeria Ltd
POSITION : Community Relations Co-ordinator, Swamp 2 Asset
Key Principal Accountability;
 Manage company reputation through interface with community publics, covering communities in
Tunu, Opukushi, Ogbotobo, Benisede fields in Bayelsa State.
 Implementation of Community Relations Plans and Programmes.
 Design community compaints’ register and track all issues for follow up action.
 Obtain and sustain access for Contractors for Operations, Maintenance, Engineering and Well
Intervention and other functions for field activities.
 Implement Stakeholders proactive engagement plans.
 Carry out damage and encroachment assessment for oil spill and project impacted areas and
ensure timely payment of compensation where necessary.
 Provide enabling environment for all field activities, building partnerships and agreement with
community stakeholders.
 Establish and maintain a sociograph of personalities in host communities for necessary contacts;
maintain a database of community profile.
 During this period, I was on a short term assignment at Shell Bayelsa Government Relations office
to set up the organizational framework, and work in the capacity of the Acting Bayelsa Relations
Manager.
January, 1998 to December, 2004.
Employer : The Shell Petroleum Development Company Nigeria Ltd
POSITION : Community Development Co-ordinator, Land Asset, West
Key Principal Accountability :
 Working in collaboration with communities to facilitate Particiatory Rural Appraisal,
identification/prioritization of development needs and designing sustainable intervention
strategies.
 Participatorily working with Rural communities in the design and preparation of community
development plans.
 Preparation of SPDC yearly Community Development(CD) business plan and consolidate for
planning purposes community development budget from all sources and to monitor expenditure
against budget.

3.  Providing technical support to communities for effective implementation of community plans.
 Facilitate capacity building workshops in participary planning, monitoring and evaluation of
sutainable development projects/programmes.
 Networking with Govt and its agencies, NGOs, Donor organization, and various community
stakeholders in carrying out development interventions.
January, 1992 to December, 1997.
Employer : The Shell Petroleum Development Company Nigeria Ltd
POSITION : Agric Extension Adviser, Swamp/ Land Asset, West
Key Principal Accountability :
 Undertakes multiplication of improved agricultural seeds for distribution to Farmers
 Conduct workshops/training for Farmers Co-operative Societies, schools, farm workers, on modern
farming techniques and extension methodology.
 Develop and implement plans and strategies that are geared towards the attainment of objectives
of SPDC agricultural extension services.
 Planning, implementation and supervision of farm operations in agronomy, livestock, and Research
activites.
 Participatorily involve the farming communities in the design of yearly farming calendar.
 Maintain contacts with all agencies involved in agricultural/community development.
COMPETENCIES & SKILLS
 Stakeholders Management and Engagement
 Managing community issues and agitation.
 Community mobilization.
 Facilitation and negotiation skills.
 Communication skills
 Developing Social Performance Plan.
 Conflict resolution and conciliation.
 Mediation skills.
 Relationship and trust building
 Stakeholders power mapping.
 Participatory Planning and monitoring.
 Reputation management.
 Leadership skills.
TRAINING AND DEVELOPMENT
 Personal and Leadership Development
 Preparation and Application of Sustainable Development Plans
 Working in harmony with SPDC host communities.
 Negotiation skills and conflict resolution strategies.
 Budgeting and control
 Issues, Themes and strategies for Development Management in the 21st Century
 Development Planning and Management.

4.  Communication Skills for SPDC’s Community Interface staff.
 Monitoring and Evaluation.
 Community Research Methods for the Extractive Industries.
Educational Qualifications:
• M.SC Engineering Management, University of Benin, 2006
• Master of Business Administration, University of Benin, 2002
• B.Engineering (Agric Engineering), University of Ilorin, 1987.
Professional Institution
• Member, Nigerian Institute of Public Relations
• Member, Institute of Chartered Mediators And Conciliators
Date of Birth: 6th June, 1963
State of Origin : Delta
Marital status : Married with children.
Job Placement Position : Leadership position in External Relations.
Referees
• Engr Meshach Maichibi,AssetManager,Shell SwampWest (08070321569)
• Engr AloEdward,OperationsManager,Shell SwampWest(08070311625)
• Evans Krukrubo,Govt & CommunityRelationsManager,Bayelsa/Delta(08070321803)