1. Godson Kamandala
13015 AuddeliaRd|Dallas,TX75243
Cell 1: (214)325-5095 | gk22104@email.vccs.edu
Cell 2: (540)355-5394
SUMMARY
GraduatedwithInformation TechnologydegreeandspecializeinNetworkandSecurityAdministration.Experience in
replacinghardware partsand mostly install and troubleshootsoftware.Have Strongcustomerservice skillsandabilityto
workin fast-pacedenvironmentsrequiringefficientmulti-taskingabilities. Successful bothinteamandself-directed
settings;andproficientinarange of computersystems,languages, andtools.FluentinArabicandSwahili.
TECHNOLOGY PROFICIENCIES
Software: MicrosoftOffice (Word,PowerPoint,Access,andExcel)
Browsers: InternetExplorer,Firefox,Chrome,Safari
Hardware: PCs,Laptops,TelephonySystems,Printers,Routers,Modems
Networking: LAN & VPN/RemoteConnectivity,TCP/IP
Platforms: Windows
EDUCATION AND CREDENTIALS
VirginiaWesternCommunityCollege,Roanoke,VA
Associate of AppliedScience Degree inInformation Technology, May 2015
Network and SecurityAdministrationSpecialty
Related Coursework:
 InternetandNetworkFoundation
 RoutingandSwitchingEssentials
 Database Fundamentals
(SQL)
 NetworkInfrastructure
 Windows ServerAdministration
 Active Directory
 ComputerApplicationandConcepts
 ClientOperatingSystem(Windows8)
 Software Design
 ProjectManagement
 WebPage Design HTML 5/CSS
 NetworkSecurityBasics
EXPERIENCE
VerizonWireless,Southlake,TX
Network RepairBauru February 2016 to present
 Architecture of wireless voice/data networks; troubleshoot/resolve service impairments in roaming
transport services
 Network hardware & software faults, translations, and voice/data network elements
 Correlating customer complaints with network element performance to resolve service impacting
conditions
 Driving troubles to resolution by engaging internal and external resources
 Provide accurate and timely documentation of actions
 Identify efficiencies to reduce cycle time in resolving customer troubles
 Interfacing with vendors to ensure that defects in software or hardware are corrected at the point of
manufacture
HewlettPackardEnterprise,Dallas,TX
MediaTechnician May 2015 to February2016
 Work inthe datacenter
 Monitoremails andreplyaccordingto jobrelated.
 Ejectand insertbackuptapesintoStorageTeklibrary fordifferentclientsall overthe world
 Shiptapesto Iron Mountain.

2. Godson Kamandala
13015 AuddeliaRd|Dallas,TX75243
Cell 1: (214)325-5095 | gk22104@email.vccs.edu
Cell 2: (540)355-5394
 Do paperworkforall ejectedtapesand turnovers
 Resetdrives
 Opentickettooracle engineers
Experience:2+ years
Rescue MissionRoanoke, VA
Network Associate Technician:February 2013 to April 2015
Professional Skills:
 Joinnewcomputersorclienttoa domain,Install active directory, Installednew operatingsystemsontostaff
computers. Performedhardwareandsoftware installsand troubleshooting,connectedperipherals,andsetup
projectorsforpresentations. Category5e & 6 networkcabling. Install Word,Payne Tools, AdobeReader,Java,
and etc. to supportedfirmapplications,Create new OUs, create new user,assignednew usernameand
password to client,Create groupsandassignedthemto the rightOUs, SetupDNSor create one
 Resetpassword,Migrate andconfigure userdata,Install andconfigure windowsstore application ,Hardware
diagnostics and repair, Cisco routers, switches, VPNs , Replacement computer Parts, Computer setup and
deployments. Printer and copier setups, Configure SwitchandRouter,Printer and copier setups, Experience with
setting up workstations, Troubleshooting network connectivity, Code HTML5/CSS, MicrosoftAccess2013
 Configure Firewall,Write SQLQuery ,Configure Outlook,Windows Server 2008 r2, TCP/IP, DNS, Active
Directory, Exchange, NTFS file permissions, Remote Desktop Network cabling, Network switching,
 Printers local and network
Coca Cola, Roanoke, VA
Order Selector,July 2012 to January 2013
 Usedappropriate material handling equipment,suchasa palletjack, tomove product andmaterialsfrom/to
designatedlocationstosupportactivitiesinanefficientandsafe manner.
 Builtpallets/ordersasneededtosupportsuccessful orderfulfillment.
 Workedaccuratelyto control warehouse inventorytokeepshrinkatacceptable level.