1. To Whom It May Concern:
I highly recommend James Jones as a candidate for employment. James was accountable for all
aspects of network engineering and network operations for NTT Data while I was in the role of Vice
President of Infrastructure Services. James was accountable for engineering design patterns,
operational excellence within the environment along with the critical layer-0 resiliency.
James has excellent visionary talents and an unparalleled ability to communicate and champion
positive change throughout the organization. James consistently demonstrated the highest level of
ethics and leadership traits. His leadership instilled accountability and pride throughout his
organization resulting in a remarkable turnaround in quality and customer satisfaction. He built a
very talented and engaged workforce earning the respect of his team, his leadership structure and
the client. In addition, he is extremely organized, reliable and always willing to take ownership of
items not only in his direct area of responsibility but across the entire operation.
James would be a tremendous asset for your company and has my highest recommendation. Should
you have further questions with regard to his background or qualifications, please do not hesitate to
contact me.
Sincerely,
Kevin Tucker
Divisional Vice President
Sears Holdings Corporation
3333 Beverly Road, Hoffman Estates, IL, 60179
817-368-3445
kevin.tucker@searshc.com