Cloud computing refers to using a network of remote, Internet-based servers to process, store and manage data (rather than a local server or a personal computer). In common usage, the term ‘the cloud’ is a metaphor for the Internet.
The “Cloud” can be mean different things to different people. Let’s define the different types of Cloud Computing:
Public Cloud: Applications, resources, storage and other resources are available to the general public over the Internet.
Software-as-a-Service (Saas): Applications are hosted by a vendor and made available via the Internet. You do not own your data.
Private Cloud: All the benefits of the Public Cloud in a managed, secure and redundant dedicated environment.
A once unfamiliar concept, cloud computing is becoming increasingly popular in law firms of all sizes and practice areas.
The ABA reports:
In 2011, 15.5% of attorneys used the cloud
In 2012, 20.9% of attorneys used the cloud
In 2013, 30.7% of attorneys used the cloud
The American Bar Association ruled cloud computing ethical so long as lawyers take “reasonable efforts to prevent the inadvertent or unauthorized disclosure of, or unauthorized access to, information relating to the representation of a client”.
The Private Cloud outweighs the Public Cloud and Software-as-a-Service in terms of benefits, security, accessibility and ownership of data.
When choosing a cloud provider, look for a vendor that specializes in the legal industry so you know they understand your specific requirements and can meet your needs when it comes to ethical obligations and client service levels.
The Private Cloud provides all of the benefits of the Public Cloud in a managed, secure & redundant Private Cloud Environment including:
Zero capital investment
Complete ownership of data
Removes IT burdens
Inherent disaster recovery and business continuity
Flexible & scalable environment
Uptime guarantee
Automatic system upgrades
24/7 monitoring and maintenance
Anywhere access from any device
Easy deployment
Be particularly cautious if a vendor uses data centers located outside of the United States, as laws regarding privacy may vary.
Many Public Cloud and SaaS providers hide the ‘how’ and ‘where’ of data storage deep within a service agreement. Chances are, the provider doesn’t actually host your data as many providers use third-party data centers located throughout the world. This poses a variety of potential problems including security, confidentiality and level of service.
A good way to ensure you know where your data is at all times is to use a dedicated cloud solution instead of a Public Cloud or SaaS application.
Security at SOC2/SSAE16 certified Collocation Data Centers cannot be easily or affordably replicated in-house. A multi-tiered approach comprised of 5 tiers of Physical, Network, and Data Security provides a robust and safe environment for your data.
Network, Data, Facility and Human Security, Access Control and Fire Suppression ensures your confidential case and client data is protected.
A business continuity solution ensures that: Your Practice stays up and running, your confidential case and client data can be accessed from anywhere at anytime and your information can be recovered in the event of a data loss or hardware damage.
Benefits & Features:
Geographically redundant locations
Instant scalability
Load balancing
Active failover configurations
Traffic management
Storing paper files is a huge liability because you can’t easily re-create your documents in the event of an emergency or unforeseen disaster. Insurance carriers know this and as such, charge paper-based firms high premiums for liability insurance.
The most cost effective way to go paperless is to virtualize your office. As such, your insurance premiums will go down because you’ll have a built-in disaster recovery and business continuity system.
Flexibility to access your entire practice, safely and quickly, from anywhere, on any device and any operating system, via a virtual desktop that works just like your local computer. With SMX Speed Technology you’ll be able to launch all applications in under one second.
In addition, you can use every application you need within your Private Cloud including Adobe Acrobat, QuickBooks and WordPerfect. You aren’t limited to JUST practice management data.
While many lawyers use the cloud for their practice management platform, they neglect to integrate all other systems.
What about your email? Word processing? Research tools? In order to gain maximum productivity, you should be able to access your entire practice from anywhere. With a complete private cloud solution, you can create, edit and collaborate on documents in real-time with both colleagues and clients. You can leverage from different applications that converge under a single remote environment making it easy to perform efficiently.
Additionally, with a fully integrated solution on your private cloud, you can ensure the highest level of security, backup and disaster preparedness for all of your applications and data – not just the data relevant to your case management platform.
Having multiple vendors means there are multiple points of failure, and everyone can point the finger at someone else. All this does is prevent you from resolving your issue quickly, and easily, so you can get back to billable activities.
When selecting a cloud provider, it’s advisable to choose a company that offers full IT management so they can shoulder the burdens of system maintenance, security updates and software upgrades for you. In case of a problem, you know exactly who to call.
Pay as you go only for what you use – and not more!
With over 30 years of service and more than 250,000 clients worldwide, we recognize that every law firm does things a little differently. Instead of offering cookie-cutter technology products and services, Abacus Private Cloud™ is a comprehensive solution that caters to specific business applications, technology and budgetary requirements to help you increase revenues, reduce costs and consistently deliver ‘Best Possible Outcomes’ for your clients.
Our Legal Technology Experts will consult and design a custom tailored solution that we’ll then deploy and manage for you so you can focus on what you do best: Practicing Law!