Current trends in cloud computing

1. www.auxilion.com AUXILION CURRENT TRENDS IN CLOUD COMPUTING June 2015

2. PROFILE Mark O’Loughlin • Head of Cloud Advisory & Consulting • Service Management Principal • Consultant - Service Management - Service Architect / Designer • Author The Service Catalog • Author Professional Cloud Service Management (course and book) • ITIL Master • ITIL Trainer • Director itSMF Ireland (2010-2014) • Member of WG25CA (ISO/IEC 20000 workgroup) @oloughlinmark | mark.oloughlin@auxilion.com | 087 9202 905

3. ABOVE THE CLOUD - AUXILION This information was provided at the Service Desk Show Case Event held by Auxilion. For more details see http://www.auxilion.com/abovethecloud

4. ABOVE THE CLOUD - AUXILION

5. OVERVIEW PRESENT SOME OF THE RECENT MARKET TRENDS IN CLOUD COMPUTING

7. CLOUD ADOPTION IS INCREASING – IRISH VIEW 71% of SMEs in Ireland are either already using or have plans to adopt cloud computing technologies in their business, This represents a significant increase since April 2013, when the figure was at 38%. The number of businesses in Ireland that are still unaware of what cloud computing is has dropped from 25% to 17%. Access to information on the go is the primary reason for investing with 75% citing this as the main driver of cloud adoption. Data from iReach Insights. Irish Research.

8. CLOUD ADOPTION IS INCREASING – GLOBAL VIEW 93% of organizations surveyed are running applications or experimenting with infrastructure-as-a-service. 82% of enterprises have a hybrid cloud strategy, up from 74 percent in 2014. Cloud is a given and hybrid cloud is the preferred strategy. We will look at hybrid cloud later! Data from RightScale. Global Research.

9. CLOUD ADOPTION IS INCREASING – GLOBAL VIEW 88% of organizations are using public cloud while 63% are using private cloud. 13% of enterprises run more than 1000 VMs in public cloud 22% of organizations run more than 1000 VMs in private cloud Data from RightScale. Global Research

10. BENEFITS AS REPORTED BY THE MARKET Data from RightScale. Global Research

11. CHALLENGES AS REPORTED BY THE MARKET Data from RightScale. Global Research

13. CLARITY, SIMPLICITY & SUPPORT Clarity What is cloud computing? Ask ten people and you will get back ten different answers!! • Common infrastructure • Location independence • Online accessibility • Utility pricing • on-Demand Resources

14. CLARITY, SIMPLICITY & SUPPORT Simplicity

15. CLARITY, SIMPLICITY & SUPPORT Support

17. HYBRID IT BECOMES A REALITY • Hybrid Cloud • Hybrid Cloud Becomes Hybrid IT

18. TODAYS IT = HYBRID IT Legacy IT Traditional IT Cloud Computing + +

20. CLOUD COMPUTING CONTINUES TO EVOLVE

21. GARTNER HYPE CURVE

22. GARTNER HYPE CURVE 2010

23. GARTNER HYPE CURVE 2014

25. CLOUD REMAINS DISRUPTIVE Organisations changing their business models – Microsoft – Oracle etc. Oracle is clearly looking to the cloud for growth. Oracle revenue from new software licenses slumped by 17% But revenue from cloud services increased by 29% in the same period. Lowering cost of IT – Reduces CAPEX – Increases OPEX – Utility IT – Pay Per Use Changing the IT hardware & software supply chain With disruption comes innovation, agility and changing times

26. CLOUD REMAINS DISRUPTIVE Disruption in the IT department IT departments need to consider how they need to adapt and use cloud to support the business Don’t get left behind – don’t have a Kodak moment!

27. CLOUD REMAINS DISRUPTIVE - FUTURE TRENDS Container Applications. Watch this space!

29. THE IT DEPARTMENT AS A CLOUD BROKER

30. RECAP. CLOUD COMPUTING TODAY Trend No. 1 Cloud Adoption Is Increasing Trend No. 2 Cloud Customers Want Clarity, Simplicity & Support Trend No. 3 Hybrid IT Becomes a Reality Trend No. 4 Cloud Computing Continues to Evolve Trend No. 5 Cloud Remains Disruptive Trend No. 6 The IT Department as a Cloud Broker

31. CLOUD ADOPTION IS INCREASING • Confidence in cloud services increases • Cloud service offerings and capabilities improving • Cloud service providers are listening to customers and adapting services quickly

32. CLOUD ADOPTION IS INCREASING • IT departments will lose their Cloud Discomfort • Cloud moves beyond ‘just price’ • Forester expects the public Cloud market to be worth $191 billion by 2020 • IT departments take on cloud broker role

33. CLOUD ADOPTION IS INCREASING The figures for small business Cloud adoption are also very positive. This tells us some very important things: 1. Doubts about the cloud and its efficiencies are disappearing 2. Cloud has been delivering on its promises and businesses have high expectations about its future deliverables 3. The business expect cloud services. IT departments take note

35. HOW TO MAKE SENSE OF IT ALL? Three Easy Steps Read Ask Learn

36. HOW TO MAKE SENSE OF IT ALL? Contents Overview What is ITIL®? What is cloud computing? Why is cloud computing important? Why is IT service management important to cloud providers? What should customers be looking for and expect from a good cloud service provider? What questions should be asked of a cloud service provider? What challenges and opportunities does cloud computing present for IT service management? Adapting ITIL for cloud computing Summary Read

37. HOW TO MAKE SENSE OF IT ALL? Cloud Advisory Services • Cloud computing • Cloud strategy development • Cloud policy formation and implementation • Cloud - Total cost of ownership • Cloud executive briefings • Cloud industry insights Education and Training Services • Professional Cloud Service Manager • Cloud Essentials • ITIL® • Bespoke Training • Seminars Ask

38. HOW TO MAKE SENSE OF IT ALL? Course Content • Course Introduction • Cloud Service Management Fundamentals • Cloud Service Management Roles • Cloud Service Strategy • Cloud Service Design, Deployment and Migration • Cloud Service Management • Cloud Service Economics • Cloud Service Governance • Showing the Value of Cloud Services to the Business • Popular Service Management Frameworks • Certification Exam Preparation Learn

39. www.auxilion.com mark.oloughlin@auxilion.com 087 9202 905 @oloughlinmark http://www.auxilion.com/solutions/service/cloud-advisory

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