Learn everything about Benchmarking in this simple Slide.

1. Welcome To
Our
Presentation
on
Benchmarking
T
Q
M

2. Presenters
NAME ID NO
MD. Jahirul Islam Robin 151-11-195
MD. Masum Billa 151-11-207
TQ
M

3. Topic
Benchmarking Definition
Reasons to Benchmark
Process of Benchmarking
TQ
M

4. Benchmarking Definition
• Benchmarking is the systematic search for best practices,
innovative ideas and highly effective operating procedures.
• It is the process of comparing one’s business process and
performance metrics to industry bests or best practices from other
industries.
Benchmarking Definition
Benchmarking is the systematic search for best practices,
innovative ideas and highly effective operating procedures.
It is the process of comparing one’s business process and
performance metrics to industry bests or best practices
from other industries.
TQ
M

5. Benchmarking Answer the Questions
Why are other better?
How are other better?
What can we learn?
How can we catch up?
How can we become the best in
our sector?
Benchmarking Answer the Questions
Why are other better?How are other better?What can we learn?How can we catch up?
How can we become the best in
our sector?
Why are other better?
TQ
M

6. Reasons to Benchmark
Helps to achieve the business and competitive objectives.
Develop organizational strength and reduce weaknesses.
Inspire managers to promote improvements in performance.
Allows goal to be set objectively based on external information.
Reduced time and cost.
Assist in setting strategic targets.
Enhance customer satisfaction.
Enhance innovation and Survive long time.
Achieve quality awards.
Reasons to Benchmark
Helps to achieve the business and
competitive objectives.
Develop organizational strength and
reduce weaknesses.
Helps to achieve the business and
competitive objectives.
TQ
M

7. Reasons to Benchmark
Helps to achieve the business and competitive objectives.
Develop organizational strength and reduce weaknesses.
Inspire managers to promote improvements in performance.
Allows goal to be set objectively based on external information.
Reduced time and cost.
Assist in setting strategic targets.
Enhance customer satisfaction.
Enhance innovation and Survive long time.
Achieve quality awards.
Reasons to Benchmark
Assist in setting strategic
targets.
Enhance customer
satisfaction.
Enhance innovation and
Survive long time.
Achieve quality awards.
TQ
M

8. Process of Benchmarking
Decide what
to benchmark
Understand
current
performance
Plan
Study others
Learn from
the data
Use the
findings
Process of Benchmarking TQ
M

9. Process of Benchmarking (Cont…)
Deciding what to Benchmark
 At first it is best to begin by thinking about the mission and
critical success factor.
 Those critical factor includes….
Hiring and training good financial managers
Using telecommunication to track development off-on line
Real time information system.
Process of Benchmarking (Cont…)
Deciding what to Benchmark
 At first it is best to begin by thinking about the mission and
critical success factor.
 Those critical factor includes….
Hiring and training good financial managers
Using telecommunication to track development off-on line
Real time information system.
TQ
M

10. Process of Benchmarking (Cont…)
Understanding Current Performances
 Techniques like flow diagrams and cause ad effect diagrams is
needed to be well understood.
 Attention must be paid to inputs and outputs.
 Documenting has to be quantify and measured.
Process of Benchmarking (Cont…)
Understanding Current Performances
 Techniques like flow diagrams and cause ad effect
diagrams is needed to be well understood.
 Attention must be paid to inputs and outputs.
 Documenting has to be quantify and measured.
TQ
M

11. Process of Benchmarking (Cont…)
Planning
 Select the process
 Form team
 Understand and document process
 Establish performance measure
Studying Others
 Study on internal and public sources should have been examined.
 Questionnaires, Sites visits and Focus groups techniques must be
taken for conducting research.
Process of Benchmarking (Cont…)
 Select the process
 Form team
 Understand and document process
 Establish performance measure
 Study on internal and public sources should have been examined.
 Questionnaires, Sites visits and Focus groups techniques must be
taken for conducting research.
TQ
M

12. T
Q
M
T
Q M