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The Connected Commuter

HIGH-END FASHION
The High-End Fashion Presentation




                       General Purchase and Behaviour
The High-End Fashion Presentation

             Commuters key audience for high-end fashion
             brands




Source: Connected Commuter High-End Fashion Survey, November 2012
The High-End Fashion Presentation

             Commuters more likely to visit stores to purchase
             high end brands

                                                                    92%
                                                                    shop for high end brands
                                                                    in-store…




                                                                    …compared to 79% who
                                                                    buy them online
Source: Connected Commuter High-End Fashion Survey, November 2012
The High-End Fashion Presentation

             High streets popular shopping destinations for
             purchasing high end fashion products




                 63%                                                33%           39%
          Buy high end                                      Buy high end        Buy high end
       brands on the high                                brands in shopping    brands high end
            street*                                            malls          department stores
Source: Connected Commuter High-End Fashion Survey, November 2012
Amongst those who shop for high end brands in-store
*London High Streets such as Regent St, Bond St, Oxford St etc.
The High-End Fashion Presentation

             Spend on high end fashion brands high amongst
             commuters




Source: Connected Commuter High-End Fashion Survey, November 2012
The High-End Fashion Presentation

             Quality and uniqueness key motivations for
             commuters to buy high end fashion brands
                                                                    Top 3 motivations to buy high end….


                                                                                Better quality: 76%


                                                                           Something special: 73%


                                                                                 More unique: 51%




Source: Connected Commuter High-End Fashion Survey, November 2012
% of people who put statements in top 3
The High-End Fashion Presentation


           What defines and "investment piece" to you?

        “It is also likely to have been something which was
        limited in production, so I have like 1 of only 300 pieces”

        “An investment piece would                      “I see an investment piece as
        be one which would                              something that may be
        increase in value, ideally                      expensive or cost a little more
        even after I had worn it”                       than you may wish to spend
                                                        on, but that you will be able to
                                                        use time and time again and
                                                        will keep its worth”
        “A good investment is
        something I will get as a
        profit in years to come on                      “A good investment is
        my given article”                               something that will never go
                                                        out of fashion”


Source: Connected Commuter High-End Fashion Forum , November 2012
The High-End Fashion Presentation

             Rail environment key for reinforcing high end
             product choice




                 61%                                                51%            48%
      Would be reinforced                               Would be reinforced   Would be reinforced
       by rail advertising                                by magazine          by TV advertising
     (41% digital screens)                                 advertising


Source: Connected Commuter High-End Fashion Survey, November 2012
% of people who put statements in top 3
The High-End Fashion Presentation

             Advertising key method of communicating new
             high end fashion products




                 44%                                                44%             36%
           Alerted to new                                   Alerted to new       Alerted to new
            products by                                   products by press   products friends and
            advertising                                        articles              family
Source: Connected Commuter High-End Fashion Survey, November 2012
The High-End Fashion Presentation

             Commuters feel it would be appropriate for a high
             end brand to have a station store




Source: Connected Commuter High-End Fashion Survey, November 2012
% of people who put statements in top 3
The High-End Fashion Presentation

             Advertising strong method of alerting commuters
             to a new store opening




Source: Connected Commuter High-End Fashion Survey, November 2012
The High-End Fashion Presentation


           Why might “high end” brands open a station store?

                                                       “I think that some brands would make it very well at the train
                                                       station: brands such as Ted Baker, Karen Millen and French
                                                       Connection all have appeal to the general flow through
                                                       Central London, and I think it could be very successful”

                                                       “Stores should open on train
                                                       stations definitely, many times      “As a lot of mainline
                                                       I've arrived at a station &          stations in London are
                                                       thought "I didn't get a present"”    quite large and receive a
                                                                                            lot of customer traffic
                                                                                            everyday and city
                                                       “They can find                       stations attracting a lot of
                                                       commuters that have                  business personnel”
                                                       money but not time”
                                                                                           “Plenty of footfall”

Source: Connected Commuter High-End Fashion Forum , November 2012
The High-End Fashion Presentation

             Commuters also likely to receive high end fashion
             brands as gifts – particularly jewellery

                                    76%
                 Have received a high end
                   fashion item as a gift


     Watches: 48%                                Jewellery: 42%

     Clothing: 39%                             Sunglasses: 31%

        Shoes: 26%                                Handbag: 22%

Source: Connected Commuter High-End Fashion Survey, November 2012
The High-End Fashion Presentation




                High End Clothing Purchase & Brands
The High-End Fashion Presentation

             Commuters likely to be frequent purchasers of
             high end clothing brands

                                                                           2.3
                                                                       Average high end
                                                                    clothing purchases per
                                                                              year


                                                                     Almost  1 in 4
                                                                    Commuters buy high
                                                                    end clothing at least 4
                                                                        times a year

Source: Connected Commuter High-End Fashion Survey, November 2012
The High-End Fashion Presentation

             High end clothing brands sit well amongst
             commuters
 Top clothing brands….




                                                                           76%
                                                                        of those who use
                                                                      designer goods wear
                                                                    high end clothing brands

Source: Connected Commuter High-End Fashion Survey, November 2012
The High-End Fashion Presentation




              High End Accessory Purchase & Brands
The High-End Fashion Presentation

             On average, commuters make 2 high end
             accessory purchases a year




                                                                    2
                         Average high end accessory purchases per year

Source: Connected Commuter High-End Fashion Survey, November 2012
The High-End Fashion Presentation

             Commuters have bought from a variety of high
             end accessory brands…


                          78%
        of those who use designer
         goods have bought high
              end accessories




Source: Connected Commuter High-End Fashion Survey, November 2012
The High-End Fashion Presentation


             …with future consideration also high


                                                                    78%
                                  Would consider buying high end accessories




Source: Connected Commuter High-End Fashion Survey, November 2012
The High-End Fashion Presentation




               High End Jewellery Purchase & Brands
The High-End Fashion Presentation

             Commuters make almost 2 high end jewellery
             purchases a year




                                                                    1.7
                          Average high end jewellery purchases per year

Source: Connected Commuter High-End Fashion Survey, November 2012
*Jewellery inc. watches
The High-End Fashion Presentation

             Tiffany and Links of London popular jewellery
             brands amongst commuters


                          71%
        of those who use designer
         goods have bought high
          end jewellery/watches




Source: Connected Commuter High-End Fashion Survey, November 2012
The High-End Fashion Presentation

             Consideration high for premium jewellery and
             watch brands amongst commuters


                                                                    71%
                            Would consider buying high end jewellery/watches




Source: Connected Commuter High-End Fashion Survey, November 2012

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Connected high fashion

  • 2. The High-End Fashion Presentation General Purchase and Behaviour
  • 3. The High-End Fashion Presentation Commuters key audience for high-end fashion brands Source: Connected Commuter High-End Fashion Survey, November 2012
  • 4. The High-End Fashion Presentation Commuters more likely to visit stores to purchase high end brands 92% shop for high end brands in-store… …compared to 79% who buy them online Source: Connected Commuter High-End Fashion Survey, November 2012
  • 5. The High-End Fashion Presentation High streets popular shopping destinations for purchasing high end fashion products 63% 33% 39% Buy high end Buy high end Buy high end brands on the high brands in shopping brands high end street* malls department stores Source: Connected Commuter High-End Fashion Survey, November 2012 Amongst those who shop for high end brands in-store *London High Streets such as Regent St, Bond St, Oxford St etc.
  • 6. The High-End Fashion Presentation Spend on high end fashion brands high amongst commuters Source: Connected Commuter High-End Fashion Survey, November 2012
  • 7. The High-End Fashion Presentation Quality and uniqueness key motivations for commuters to buy high end fashion brands Top 3 motivations to buy high end…. Better quality: 76% Something special: 73% More unique: 51% Source: Connected Commuter High-End Fashion Survey, November 2012 % of people who put statements in top 3
  • 8. The High-End Fashion Presentation What defines and "investment piece" to you? “It is also likely to have been something which was limited in production, so I have like 1 of only 300 pieces” “An investment piece would “I see an investment piece as be one which would something that may be increase in value, ideally expensive or cost a little more even after I had worn it” than you may wish to spend on, but that you will be able to use time and time again and will keep its worth” “A good investment is something I will get as a profit in years to come on “A good investment is my given article” something that will never go out of fashion” Source: Connected Commuter High-End Fashion Forum , November 2012
  • 9. The High-End Fashion Presentation Rail environment key for reinforcing high end product choice 61% 51% 48% Would be reinforced Would be reinforced Would be reinforced by rail advertising by magazine by TV advertising (41% digital screens) advertising Source: Connected Commuter High-End Fashion Survey, November 2012 % of people who put statements in top 3
  • 10. The High-End Fashion Presentation Advertising key method of communicating new high end fashion products 44% 44% 36% Alerted to new Alerted to new Alerted to new products by products by press products friends and advertising articles family Source: Connected Commuter High-End Fashion Survey, November 2012
  • 11. The High-End Fashion Presentation Commuters feel it would be appropriate for a high end brand to have a station store Source: Connected Commuter High-End Fashion Survey, November 2012 % of people who put statements in top 3
  • 12. The High-End Fashion Presentation Advertising strong method of alerting commuters to a new store opening Source: Connected Commuter High-End Fashion Survey, November 2012
  • 13. The High-End Fashion Presentation Why might “high end” brands open a station store? “I think that some brands would make it very well at the train station: brands such as Ted Baker, Karen Millen and French Connection all have appeal to the general flow through Central London, and I think it could be very successful” “Stores should open on train stations definitely, many times “As a lot of mainline I've arrived at a station & stations in London are thought "I didn't get a present"” quite large and receive a lot of customer traffic everyday and city “They can find stations attracting a lot of commuters that have business personnel” money but not time” “Plenty of footfall” Source: Connected Commuter High-End Fashion Forum , November 2012
  • 14. The High-End Fashion Presentation Commuters also likely to receive high end fashion brands as gifts – particularly jewellery 76% Have received a high end fashion item as a gift Watches: 48% Jewellery: 42% Clothing: 39% Sunglasses: 31% Shoes: 26% Handbag: 22% Source: Connected Commuter High-End Fashion Survey, November 2012
  • 15. The High-End Fashion Presentation High End Clothing Purchase & Brands
  • 16. The High-End Fashion Presentation Commuters likely to be frequent purchasers of high end clothing brands 2.3 Average high end clothing purchases per year Almost 1 in 4 Commuters buy high end clothing at least 4 times a year Source: Connected Commuter High-End Fashion Survey, November 2012
  • 17. The High-End Fashion Presentation High end clothing brands sit well amongst commuters Top clothing brands…. 76% of those who use designer goods wear high end clothing brands Source: Connected Commuter High-End Fashion Survey, November 2012
  • 18. The High-End Fashion Presentation High End Accessory Purchase & Brands
  • 19. The High-End Fashion Presentation On average, commuters make 2 high end accessory purchases a year 2 Average high end accessory purchases per year Source: Connected Commuter High-End Fashion Survey, November 2012
  • 20. The High-End Fashion Presentation Commuters have bought from a variety of high end accessory brands… 78% of those who use designer goods have bought high end accessories Source: Connected Commuter High-End Fashion Survey, November 2012
  • 21. The High-End Fashion Presentation …with future consideration also high 78% Would consider buying high end accessories Source: Connected Commuter High-End Fashion Survey, November 2012
  • 22. The High-End Fashion Presentation High End Jewellery Purchase & Brands
  • 23. The High-End Fashion Presentation Commuters make almost 2 high end jewellery purchases a year 1.7 Average high end jewellery purchases per year Source: Connected Commuter High-End Fashion Survey, November 2012 *Jewellery inc. watches
  • 24. The High-End Fashion Presentation Tiffany and Links of London popular jewellery brands amongst commuters 71% of those who use designer goods have bought high end jewellery/watches Source: Connected Commuter High-End Fashion Survey, November 2012
  • 25. The High-End Fashion Presentation Consideration high for premium jewellery and watch brands amongst commuters 71% Would consider buying high end jewellery/watches Source: Connected Commuter High-End Fashion Survey, November 2012