2. About the Itec Group
Itec is a leading provider of document
management and print, production printing,
enterprise communications and financial
solutions.
Itec delivers an end-to-end range of solutions,
combining industry-leading expertise and sophisticated
technologies to support companies in meeting today’s
complex business demands, and prepare them for
tomorrow’s challenges.
Our holistic, solutions-driven approach has made us a
preferred solutions provider with 47 strategic partners
throughout Southern Africa and the United Kingdom.
We’re striving to be the first choice for document
management, production printing and enterprise
communications solutions through:
Nurturing a culture of innovation and
entrepreneurship.
Hiring the most talented, skilled and energetic staff.
Forging close relationships with vendors and
channel partners.
Building world-class support structures and
systems to benefit our customers and partners.
With an international presence, a product portfolio
comprising products from leading vendors and
advanced expertise in our chosen markets, Itec delivers
strategic business solutions that help our clients save
money and enhance productivity.
Itec delivers business
solutions that help
companies save
money and enhance
productivity.
INTRODUCING
ITEC
3. Get the best from your office technology
We take a holistic, solutions-led approach to each organisation’s needs because no two businesses are
the same.
Itec consults extensively with each client to understand their business needs, identify workflow inefficiencies and
unnecessary costs. This way we are able to scope the most appropriate solution to match the company’s specific
requirements.
Our emphasis on long term client relationships allows us to align solutions to changing business needs, resulting in
continuous improvements that deliver ongoing value.
With our solutions at work, you can focus your energy where it should be – on running your business. We’ll take the
burden of managing your document and communications infrastructure off your hands.
THE RIGHT FIT
Leverage solutions that work for your business
Itec integrates hardware and software from best of breed vendors, combines these with qualified support
and expertise, to provide turnkey client solutions.
Our solutions enable our clients to:
Streamline workflow
Enhance productivity
Achieve cost-savings
Reduce downtime in the document and
communications environment
We deliver complete, value-adding
solutions through our partnerships with
some of the world’s leading vendors.
“ “
MAXIMUM
PERFORMANCE
4. RESULTS DRIVEN
Succeed with solutions that
optimise workflow
Document Management and Print Solutions
Itec’s complete print and document management
solutions provide companies with reliable, cost-
effective processes that adequately and appropriately
support their needs. We supply and support a range
of best-of-breed single printers and multi-functional
devices from established vendors.
These solutions simplify the management of document
and print infrastructure delivering optimal workflow.
Through the automation of everyday tasks, improved
information management and optimised data security,
companies are more agile and are assured of sustained
returns on their investment.
Production Printing Solutions
Itec provides an extensive range of monochrome
and full colour production printing systems for use in
environments that need robust equipment to produce
high quality documents and support high printing
volumes. These systems are ideal for marketing
departments, print service providers, repro houses and
other high-volume corporate users.
Our production printing solutions offer rich functionality
such as advanced online finishing capabilities,
professional colour print management tools, and
various workflow, transactional printing and cross
media solutions.
Enterprise Communication Solutions
Itec boasts a diverse portfolio of communication
solutions that streamline communications throughout
the enterprise and drive down operating costs. Our
communications expertise ranges from standard
telephony to the delivery, implementation and support
of complex multimedia contact centres.
We take a consultative approach to our clients’
communications needs, working closely with them to
create solutions that address their requirements for
productivity, reliability and availability.
Itec’s communication solutions include:
IP PBX Telephony
Unified Communications
Contact Centre Solutions
Mobility
Conferencing
Voice-over-IP
Fixed Mobile Convergence
Voice Logging
Presence Management
Voice and Data Solutions
Financial Solutions
Itec Finance is a financial services company within the
Itec Group. With our strategic partners in South Africa
and the United Kingdom we provide a qualified service
and cost-effective rental finance solutions. Our offering
is affordable, flexible and uncomplicated.
Clients benefit from one point of contact and an
unwavering focus on client satisfaction. Our skilled
consultants will structure the most appropriate deal,
complete the paperwork and manage the application
process to ensure that it is quick and hassle-free.
Clients benefit from one point of
contact and an unwavering
focus on client satisfaction
“ “
5. SMART PARTNERSHIPS
Rely on solutions that can be trusted
Itec has worked to establish strong, supportive partnerships with the most-innovative and most-trusted
vendors and suppliers in our field.
Konica Minolta
Itec has original equipment manufacturer rights from Konica Minolta Japan. This means that
we are able to import and distribute the award-winning BizHub range of high-performance
multi-functional products under our own brand.
Lexmark
Itec is a value print partner of Lexmark. We offer our clients the full range of laser printers,
multifunction devices and associated consumables, services and solutions.
Printsol
Printsol is a Value Added Distributor of cost management products and services.
Blueswift
Blue Swift Technologies is a software development company specialising in print management
solutions, best known for their flagship product, Print Director.
Deltalink
Deltalink Consulting is an independent solutions provider of software that satisfy the need for
document capture, document conversion and the sharing, managing, processing and archiving of
‘unstructured documents.
Ysoft
Y Soft is a progressive, globally operating company that provides print system management
solutions which enable companies and organisations of all sizes to control reprographic costs and
reduce waste.
Objetif Lune
Objectif Lune develops and commercialises variable data printing solutions. The company’s
solutions portfolio includes software for transactional printing and workflow automation,
promotional printing and a web submission tool for print shops.
Mitel
Itec provides a range of solutions from Mitel including communications platforms, enterprise
management, business telephones, messaging, customer interaction and mobility solutions.
Samsung
Itec is an authorised Samsung service partner. We offer secure IP convergence platforms
supporting traditional voice communication, Voice over IP, IP based data communication and
wireless mobility.
iConnect
iConnect is a converged voice and data solutions provider to the SME and Consumer markets.
6. INNOVATIVE CULTURE
Be inspired with solutions that drive innovation
At Itec, innovation is a way of life. Through leveraging international best practice and local expertise, we
continuously improve our ability to deliver more cost savings, higher productivity gains and better service
levels.
Our business model and approach to the market is innovative. We understand that our clients demand businesses
solutions that deliver greater value through cost reductions and workflow improvements.
As a result, we have structured our business to deliver suitable solutions to our clients’ business needs. Our structure
combines the reach, flexibility and dynamism of a franchised business model with the consistency, strength and
dependability of a corporate brand.
We are also innovative in our use of technology to drive and support our business. Our world-class systems enable
us to manage our clients’ infrastructures in a manner that ensures high levels of uptime and efficiency at the lowest
possible cost.
We understand that
our clients demand
businesses solutions
that deliver greater
value...
7. Tap into an advanced skill-set
Itec prides itself on a strong support backbone for its customers. A field service force comprising of
industry leading expertise ensures we deliver service excellence to businesses throughout South Africa.
Itec offers engineers an exciting career path in their technical disciplines of choice, facilitating tangible
growth, development and experience.
We invest heavily in the training of our people via our own academy, through coaching and mentoring programmes as
well as training initiatives with our vendor partners. Many of our engineers hold the highest levels of certification with
our international suppliers and count among the most qualified people in their fields in South Africa.
Our service engineers are also trained in business skills and relationship management in order to empower them to
interact with clients in a meaningful, professional manner.
Our engineers are supported by world-class systems that enable the remote monitoring of the client environment, the
rapid dispatching of engineers in response to on site technical issues as well as live tracking of and reporting on our
service level responsibilities.
QUALIFIED SUPPORT
We are able to
continuously
improve our
business and
deliver more cost-
savings, more
productivity gains
and better service
levels to our
clients.
8. Understanding your business is Itec’s business
With clients in industries ranging from food processing to retail, Itec understands the specific needs of a
wide variety of business verticals.
Our numerous customer reference sites prove that Itec is an industry leader commited to product and service delivery.
Our clients include:
ACCOMPLISHED ACROSS
INDUSTRIES
We take a consultative approach to our
clients’ communications needs, working
closely with them to create solutions
that address their requirements for
productivity, reliability and availability.
9. Inculcating entrepreneurship and increasing participation
Itec is committed to broad-based black economic empowerment (BB-BEE) as a means of redressing the
historic economic imbalances in South Africa. We are currently accredited as a Level 4 contributor to
BB-BEE.
Itec is actively contributing to the changing business landscape and driving government’s black economic
empowerment (BEE) objectives. We’ve implemented an effective and holistic BEE policy that comprises identifying,
developing and promoting the sustainability of BEE.
Our ultimate goal is to foster entrepreneurship in black communities and increase the participation of previously
disadvantaged South Africans in the mainstream of the ICT industry.
We have forged a close partnership with ikamva labantu as our strategic BB-BEE partner. ikamva labantu is a self-
reliant, sustainable community based organisation facilitating positive social change.
ikamva labantu holds a 50.1% stake in Itec Holdings and works closely with us to spur entrepreneurship in poor
communities and to uplift previously disadvantaged people. We chose ikamva labantu as our equity partner
because it is a broad-based organisation that disburses funds to a wide variety of needy South African people and
organisations.
Equity ownership is but one element of our BB-BEE strategy – we are equally committed to the other pillars of
empowerment such as management control, employment equity, skills development and training, preferential
procurement and corporate social investment.
PURPOSEFUL
EMPOWERMENT
We chose ikamva labantu as
our equity partner because it
is a broad-based organisation
that disburses funds to a wide
variety of needy South African
people
Black economic empowerment (BEE) is not simply a
moral initiative to redress the issues of the past. It is
a realistic and practical growth strategy that aims to
realise the country’s full economic potential.
10. Itec’s commitment to community
We believe that the growth of our company should benefit the communities we do business in, the
country’s previously disadvantaged people, and South Africa’s economy as a whole. We also believe
deeply in the importance of minimising the impact of our operations on the country’s natural environment.
We drive a range of corporate social investment programmes in partnership with ikamva labantu which works with
various community-based organisations that help people in need. These programmes are interlinked to ensure that the
critical needs of the communities served are adequately met.
To ensure environmental sustainability, we work closely with our clients to help them recycle equipment and consumables,
minimise the use of paper and consumables, and choose the most environmentally sound solutions on the market.
Within our own business, we recycle all office waste that can be recycled and dispose of obsolete equipment in an
environmentally sound manner. We partner with suppliers who share our commitment to sustainable use of the planet’s
resources.
MINIMUM IMPACT,
MAXIMUM BENEFIT
Itec embraces
its responsibility
to help meet the
challenge in the
hope of creating a
brighter future.
11. Think globally, act locally
Sustainability is not merely a byword of corporate social responsibility. It’s good for business! It drives
innovation, inspires employees and shareholders, and helps companies operate more efficiently and
reduce their costs.
Itec recognises that it has an impact on the environment, both directly through the running of its offices and
indirectly through meeting the business needs of its clients. The company’s environmental strategy is to reduce the
environmental impact of its operations and the equipment supplied to customers.
Itec has partnered with impactChoice to be the first office automation vendor in South Africa to offer clients a carbon
offset programme based on micro-certificates that are fully auditable.
Every Itec partner countrywide will now be able to help its clients to offset their carbon footprint of their office
automation environments.
BEST OF BOTH
For more information contact Itec on: 0861 86 86 86
PHYSICAL ADDRESS:
GPS CO-ORDINATES:
POSTAL ADDRESS:
Itec House, Cambridge Commercial Park,
Regent Street, Paulshof, Gauteng
26° 2’14.37”S 28° 3’14.75”E
PO Box 76200, Wendywood, 2144
TELEPHONE:
FAX:
E-MAIL:
WEBSITE:
+27 11 236 2000
+27 11 236 2002
info@itecgroup.co.za
www.itecgroup.com
Our clients can choose from a
menu of excellent products from
the world’s best-known brands.
We package them to deliver
value-adding solutions.
“ “
