1. April 7, 2015Last Update:
Ishaq Salim Ali Al-Kindi
Nizwa, Interior Region, Sultanate of Oman
Phone: (+968) 92166560 – (+968) 97747562
Email: kindi8om@gmail.com, Address: P.O. Box 1384, P.C 611, Nizwa
Objective:
To gain an entry level position that will enrich my interpersonal and technical skills and to see my work place grows and
improves by my contribution as I deal with projects and challenges of work.
Profile:
 Date of birth: 5th March 1986
 Nationality: Omani
 Religion: Islam
 Gender: Male
 Marital status:Married
 Civil Number: 07216693
 Manpower: 623600
Education:
 (2004-2011)Major: BSc in Computer Science, Collage of Science, Sultan Qaboos University, Muscat,Sultanate of Oman.
Minor: Business Administrator, Collage of Commerce and Economics, Sultan Qaboos University
Graduation: January, 2011.
 (2001-2004)Secondary School, Abu Obaida Secondary School for Boys. Nizwa, Sultanate of Oman
Science Discipline.
General Achievement (86.46)
Other Certificates:
 Microsoft's certification:
MCTS: Windows Server® 2008 Active Directory, Configuration on January 18, 2012
MCTS: Windows Server® 2008 Network Infrastructure, Configuration on January 4, 2012
MCTS: Windows® 7, Configuration on June 21, 2011
MCITP: Enterprise Desktop Support Technician on Windows® 7 on July 24, 2011
 Certificate of participation for the session of ASP.Net, for the period February 21, 2010 until March 2, 2010
 Cisco CCNA certificate to principle of network, May 20, 2009
Work Experience and Training:
Work Experience:
 Bank Sohar - SystemAdmin Islamic Banking
From 11-2012 up-to now
Duties:
 Team leader
 System Administration: Monitoring, Control, Parameterization and Support 24/7,for Islamic and
Payment Applications: Islamic Banking (iMAL) Core total of 22 model, 12 Payment Applications
(SWIFT, J.P. Morgan, Corona, SIDE SafeWatch, SIDE reporting/Viewer, ECC, ECC Islamic, RTGS,
RTGS Islamic, ACH, ACH Islamic), IPO System.
 Support staff and give access to systems
 Provide access privilege for staff.
 Monitoring Payment System servers: Systems Uptime, Services, connections,update,run patches and
scripts.
 Systems Security SSO: disable access for leave and deployment and remove access termination
 Receive requests by ITIL Help Desk: provide support to end users which received throw ITIL system
 Exceed IT Services - Systemengineer
UAE, Al-Ain, From 10-2012 to 11-2012

2. April 7, 2015Last Update:
Duties:
 Visit customers for information gathering, deployment, support,and other related tasks.
 Support our customers and maintain excellent relations with them.
 provide support to end users which received throw ITIL system
 Maalim Al-Aqur Trad- Computer and Network Technician
From 04-2012 to 10-2012
Duties:
 Shop management
 Staging and repairing of desktops,laptops and Network infrastructure.
 Customers support
 Exceed IT Services and Training- System engineer (Under Projects, Outsourcing)
From 04-2011 to 04-2012
International And National Work Experience
 UAE – Abu Dhabi – Musanada
 Help Desk Technician - From 02-2012 To 03-2012
 provide support to end users which received throw ITIL system
 Deploying Windows 7 in Several Ministries
 From 08-2011 To 02-2012
 UAE – Abu Dhabi – General Secretariat Of The Executive Council
 Technician Support - From 07- 2011 To 08-2011
 provide support to end users which received throw ITIL system
Duties:
 Follow EXCEED IT Academy internship in development plan, Attain and update certification.
 Visit, Support our customers and maintain excellent relations with them and General day to day tasks.
 Maalim Al-Aqur Trad- Computer and Network Technician
From 09-2009 to 04-2011
Duties:
 Part Time Job
 Staging and repairing of desktops,laptops and Network infrastructure.
 Customers support
 Al-Ebda'a Computers & Electronics LLC-Computer Technician
From 09-2008 to 01-2009
Duties:
 Part Time Job
 Staging and repairing of desktops and laptops.
 Customers support
Training Experience:
 Oman Computer Services LLC (OCS) - Computer Technician
From 12-06-2010 to 02-08-2010
Duties:
 Staging and repairing of desktops and laptops
 Customers support in the field with PC engineer
Activities & Achievements:
 Fall 2009: Final year project "Solving the Vehicle Routing Problem Using Tabu Search": Deal with solving a real life
computational problem using search method called Tabu search.
 2004-2011: Active member, Computer Science Group, Sultan Qaboos University.
 Spring 2008: Project about Help Desk Technical Support System in Database Course.

3. April 7, 2015Last Update:
 Spring 2010: Project about Online Hospital Appointments systemin Software Engineering.
Skills and Abilities:
Technical Skills:
Programming languages: C++, C#, Java, Visual Basic, SQL, Assembly, HTML, ASP .Net.
Platforms: Windows OS: 95/98/NT/2000/XP/Vista/7/ Server 2008/ Server 2008 R2
Linux OS: Ubuntu, Solaris 10
Knowledge of: LAN, WLAN, Help-Desk (First Line Support), Desktop Support (Second Line Support), Hardware,
Network Printer connectivity and Customer Support, Islamic Banking(iMAL) Core, Payment Applications (SWIFT, J.P. Morgan,
Corona, SIDE, ECC, RTGS, ACH), IPO System.
Languages: Arabic (Mother tongue),English.
Other Skills:
 Database design & Good Problem Solving Abilities.
 High Self-learning Abilities.
 Microsoft office packages.
 Good in team work & team management.
 Good planning & Analytical skills.
Hobbies and Interests:
 Making friendships
 Programming
 Internet Application
 Reading
References:
 Fauziya Al Amri - Senior Chief Manager-Bank Sohar - E-mail: fauziya.alamri@banksohar.net
 D. Abdelhamid Abdesselam-Assassinate Professor-Sultan Qaboos University - E-mail: ahamid@squ.edu.om
Note:For more detailedcurriculum vitae or other information, Please feel free to contact me throwanyof mycontacts motioned above.