PMI Training in Chicago for Veterans presented by Black Diamond Charities with the ongoing partnerships and commitment of the Chicagoland PMI Volunteers and IIT Stuart School of Business.

1. MARC PATLA
IRMA MILLIRONS
JOSHUA PIERRE
EMANUEL JOHNSON
12 NOVEMBER 2016
Veterans Administration
Mobile Resource Application

2. Overview
Introduction
Work Breakdown Structure (WBS) and Scope
Schedule and Budget
Human Resources
Communication Plan
Quality Requirements
Risk Management
Procurement
Wrap Up

3. Introduction
Currently service members do not have a fast
efficient way to connect with Veteran Service
Organizations.
A mobile phone application is a modern, technical,
and convenient solution for veterans to connect to
such organizations.
Such a solution can get more benefits to more
veterans and do it quicker and easier.

4. This project will create a mobile application to
connect service members to service organizations.
This work effort will be a pilot to confirm market
acceptance.
The focus will be on assisting service members with
educational, housing and employment opportunities.
The application will be free and allow service
members to access this information anywhere on the
globe.
Veterans Administration Mobile Resource Application

5. Work Breakdown Structure / Scope
In scope
Veteran friendly mobile application
(Release 1)
Education, Housing & Employment
IOS and Android Platforms
Out of scope
Offerings in other areas outside of
Education, Housing & Employment
Web platform
Any data source requiring fees

6. Veterans Mobile App to Success
Schedule and Budget update
Blue Elephants Team
Design
High level
Low level
iOS platform
Android platform
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
Analysis
Development
Testing
Rollout
Analysis
Requirements
Project management
Early Life Support
Raw estimate: $114K
Contingency (10%): $12K
Management Reserve (10%) $12K
Total estimate: $138K
Estimated schedule: 21 weeks
Key Activities
Key messages
Week #
$4K
$22K
$4K
$16K
$16K
$12K
$4K
$16K
$16K
$16K

7. Human Resource Requirements
Roll Analysis Design Development Testing Roll-Out PM
Purple
PMT
2 people x
10 days
1 person x
40 days
3 people x
10 days
3 people x
10 days
3 people x
5 days
4 people x
21 weeks
VA SME
1 person x
5 days
1 person x
10 days
--
2 people x
20 days
2 people x
5 days
1 person x
4 weeks
Testers -- -- --
10 people
x 20 days
-- --
Developer
1 person x
10 days
4 people x
40 days
3 people x
30 days
2 people x
20 days
2 people x
5 days
1 person x
40 days
Focus
Group
10 people
x 10 days
-- --
10 People
x 20days
-- --
VSO’s
1 person x
5 days
3 people x
5 days
1 person x
10 days
1 person x
10 days
3 people x
1 day
--
ED Org’s
1 person x
5 days
3 people x
5 days
1 person x
10 days
1 person x
10 days
3 people x
1 day
--
VSOs – Veterans Service Organizations | ED Org’s – Educational Organizations

8. Communication Plan
Deliverable Recipients
Delivery
Method
Schedule Owner
Project Info Purple PMT
Google Docs
PMT F2F
Conference Call
As Required
Project
Manager
Status Reports
PMT
Sponsor
Conference Call Weekly
Project
Manager
Budget Updates
PMT
Sponsor
Google Docs
F2F
At Gate Review
Project
Manager
Schedule
Sponsor, PMT,
Developer,
Conference Call As Required
Project
Manager
Kick Off Meeting Sponsor F2F One time
Project
Manager
Rollout
Announcement
Active Service
Members &
Veterans
Email; App
Stores;
Advertising
One time
Project
Manager

9. Quality Requirements
Initial survey with focus group of service members to
guide development of Application
Close work with developers during design phase
Beta testing and design review of App
Retest with participants from initial survey
Post launch support from Purple Elephant Team
Positive communication throughout the project

10. Risk Management
H
M 2
L 1 3
L M H
Risk Item Prob Impact Mitigation Plan Mitigation Cost Owner
Failure to keep developers
designers and project staff
L M Replace $4K Project
Manager
Demand for another platform to
be developed
L L Only iOS and Android None Project
Manager
Failure to get enough people and
organizations to participate
L M Increase advertising, in-
person kiosk at various
locations
None VA Lead
Product does not launch on time M H extend schedule $16K Project
Manager
Not enough exposure of app L M Add Social media
manager
$4K TBD 3rd
Party
Data source changes not
communicated to our team
M H Regular communication
with source providers
$50K TBD 3rd
Party
Probability
Impact
Note:
Number of risk
items in each risk
area

11. Procurement
Legend:
Milestone
• We choose apple and android because the are the two largest
phone software companies on the market.
• When it comes to the focus groups the quality of participant
is extremely important. Their feedback will be essential to the
final product.
• Having phone purchased and in the has on the user in the
testing phase.
• Potentially not finding the type of user that will ultimately use
the app. Test group not sticking around through the testing
phase.

12. Wrap Up
The proposed App will bridge a gap between veteran
service organizations and service members
Project duration will be 21 weeks
Project budget will be $138,000
Proactive communication between stakeholders will
help mitigate risk and ensure quality results
Is the Veterans Administration ready to go mobile
with their Android or IOS?