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INTRODUCTION
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
K N O W L E D G E H A R D W O R K
11+14+15 + 23 +12 +5 +4 +7 +5 = 96% 8+1+18+4+23+15+18+11 = 98%
A T T I T U D E
1+20+20+9+20+21+4+5 = 100%
Introduction
 Psychologists define attitudes as a learned tendency to evaluate things in a
certain way.
 This can include evaluations of people, issues, objects, or events. Such
evaluations are often positive or negative, but they can also be uncertain
at times.
 Explicit attitudes are those that we are consciously aware of and that
clearly influence our behaviors and beliefs.
 Implicit attitudes are unconscious but still have an effect on our beliefs
and behaviors.
What do you think of the image?
 Most Likely Responses…!!!
 Donkey!!!
 Good for Nothing Useless Least
Glamorous Taken for granted animal
….
 seldom do we get the response that
the donkey is one of the “hard
working” and loyal animals.
What do you think about Job?
 “As human beings, the purpose to work is
serving others or serving the greater good,
something outside of us that allows us to
make ourself better human being.”
-Jacinta Jimenez, a
psychologist
 The ultimate purpose of any job is to
provide service to the society.
 Byproducts
 Value,
 Money,
 Professional growth,
 Gaining knowledge.
Why work in this organization
 Meaningful and Impactful Work: This organization is known for its
commitment to making a significant difference in the world.
 By working here, you have the opportunity to contribute to a larger purpose
and create a positive impact on society.
 Whether it's through innovative products, services, or initiatives, you can be
part of something that truly matters.
 Ultimately you can provide service to the society.
Knowledge vs Attitude
 Knowledge & skills are visible it
contributes only 10% for career
development.
 Attitude is hidden and it has to be
properly cultivated and growed
which can contribute for remaining
90% for career development.
Importance of Attitude in workplace
 There is a relationship between an individual's attitude and their job. A
person's attitude can significantly affect their job performance, and
their overall satisfaction with their job.
 It becomes important that employees are mindful of the attitude
they develop.
 While employers are mindful of the attitude their work
environment promotes.
 Positive attitudes are often associated with better job performance
and increased job satisfaction.
 People with positive attitudes tend to approach their work with
enthusiasm and a willingness to learn and grow. They may be more
resilient in the face of challenges and setbacks.
Importance of Attitude in workplace
 Negative attitudes can lead to decreased job performance and job
dissatisfaction.
 People with negative attitudes may approach their work with a lack of
enthusiasm and a pessimistic outlook. They may be more prone to
complaining and resistance to change.
 Attitudes are not fixed and can change over time. Positive working
conditions and supportive colleagues can contribute to a more positive
attitude, while negative working conditions and conflicts with colleagues
can lead to a more negative attitude.
 It is however important that individuals work at developing positive
attitudes for their physical, mental and emotional wellbeing.
How to develop positive attitude
 Let's hear from Mr David Brownelle
 https://www.linkedin.com/learning/customer-service-at-your-first-retail-
job/how-to-create-and-keep-a-positive-attitude?autoplay=true&resume=false
 Points to be noted from his speech
 1.Practicing gratitude: Take time to appreciate what you have and express
gratitude for the good things in your life.
 2.Move your body and get your body energized.
 3.Hear motivational things.
Develop an attitude of gratitude.
 1.Keep a gratitude journal: Each day, write
down a few things you're grateful for. This can
help you focus on the positive aspects of your
life and develop a more positive outlook.
 2.Practice mindfulness: Take time to be
present and aware of the good things in your
life, rather than getting caught up in negative
thoughts or worries.
 3.Express gratitude to others: Show
appreciation for the people in your life, whether
it's through a simple thank-you note or a verbal
expression of gratitude.
 4.Give back: Helping others can not only make
a positive impact on the world but it can also
help you feel more grateful for what you have.
Develop positive attitude
 5.Setting goals: Having clear and achievable goals can give you a sense of purpose and
motivation.
 6.Focusing on the present: Instead of dwelling on the past or worrying about the future, try
to stay present and focused on the task at hand.
 7.Building positive relationships: Surround yourself with positive and supportive people,
and try to build strong relationships with your colleagues.
 8.Practicing self-care: Take care of your physical, emotional, and mental well-being to help
maintain a positive outlook.
 9.Positive self-talk : Practice positive self-talk and avoid negative thoughts and self-
criticism, which can bring down your mood and motivation.
 10.Look for the positive in each situation: Try to see the good in each situation, even if it's
difficult. This can help you to maintain a more positive outlook overall.
 11.Encourage and appreciate others: When we show appreciation and encouragement
towards others, it can help to boost the overall positivity and morale of the team.
ABC Components of Attitudes
 AFFECTIVE
 Emotions and feelings the object
triggers (pos & neg)
 BEHAVIORAL
 Reaction toward the object (pos &
neg actions)
 COGNITIVE
 Opinion or beliefs about attitude
object (pos & neg)
 Attitude Object: EMPLOYEE
 COGNITIONS
 My organisation and supervisor is
fair.– develops positive attitude.
 AFFECTS
 I like my organisation and supervisor.
 BEHAVIORS
 I am going to learn new things in this
organization and have longtime
relationship with organization.
Exercise
 1.Think of a time in your work/life experience, when you studied/worked
with a person having very positive attitude /thinking and achieved
outstanding result.
 Tell the story – who, when, where and what s/he did? What was the result?
 2. What made that person having positive attitude and thinking?
Reference
 https://www.linkedin.com/learning/customer-service-at-your-first-retail-
job/how-to-create-and-keep-a-positive-
attitude?autoplay=true&resume=false
 https://iquotepics.com/quote/1451/grateful-certainly-give-more
 http://www.jiwaji.edu/pdf/ecourse/management/Attitude.pdf
Personal Reference
 A little boy asked a balloon seller, “If you release a black balloon would
that also fly?”
 The balloon seller replied, “Son, It’s not the color of the ballon. It’s what
inside that makes it to to fly.
 Thought
 If an egg is broken by an outside force… …..a life ends.
If an egg breaks from within... life begins. Great things always begin
from within.

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Attitude.pptx

  • 1. INTRODUCTION A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 K N O W L E D G E H A R D W O R K 11+14+15 + 23 +12 +5 +4 +7 +5 = 96% 8+1+18+4+23+15+18+11 = 98% A T T I T U D E 1+20+20+9+20+21+4+5 = 100%
  • 2. Introduction  Psychologists define attitudes as a learned tendency to evaluate things in a certain way.  This can include evaluations of people, issues, objects, or events. Such evaluations are often positive or negative, but they can also be uncertain at times.  Explicit attitudes are those that we are consciously aware of and that clearly influence our behaviors and beliefs.  Implicit attitudes are unconscious but still have an effect on our beliefs and behaviors.
  • 3. What do you think of the image?  Most Likely Responses…!!!  Donkey!!!  Good for Nothing Useless Least Glamorous Taken for granted animal ….  seldom do we get the response that the donkey is one of the “hard working” and loyal animals.
  • 4. What do you think about Job?  “As human beings, the purpose to work is serving others or serving the greater good, something outside of us that allows us to make ourself better human being.” -Jacinta Jimenez, a psychologist  The ultimate purpose of any job is to provide service to the society.  Byproducts  Value,  Money,  Professional growth,  Gaining knowledge.
  • 5. Why work in this organization  Meaningful and Impactful Work: This organization is known for its commitment to making a significant difference in the world.  By working here, you have the opportunity to contribute to a larger purpose and create a positive impact on society.  Whether it's through innovative products, services, or initiatives, you can be part of something that truly matters.  Ultimately you can provide service to the society.
  • 6.
  • 7. Knowledge vs Attitude  Knowledge & skills are visible it contributes only 10% for career development.  Attitude is hidden and it has to be properly cultivated and growed which can contribute for remaining 90% for career development.
  • 8. Importance of Attitude in workplace  There is a relationship between an individual's attitude and their job. A person's attitude can significantly affect their job performance, and their overall satisfaction with their job.  It becomes important that employees are mindful of the attitude they develop.  While employers are mindful of the attitude their work environment promotes.  Positive attitudes are often associated with better job performance and increased job satisfaction.  People with positive attitudes tend to approach their work with enthusiasm and a willingness to learn and grow. They may be more resilient in the face of challenges and setbacks.
  • 9. Importance of Attitude in workplace  Negative attitudes can lead to decreased job performance and job dissatisfaction.  People with negative attitudes may approach their work with a lack of enthusiasm and a pessimistic outlook. They may be more prone to complaining and resistance to change.  Attitudes are not fixed and can change over time. Positive working conditions and supportive colleagues can contribute to a more positive attitude, while negative working conditions and conflicts with colleagues can lead to a more negative attitude.  It is however important that individuals work at developing positive attitudes for their physical, mental and emotional wellbeing.
  • 10. How to develop positive attitude  Let's hear from Mr David Brownelle  https://www.linkedin.com/learning/customer-service-at-your-first-retail- job/how-to-create-and-keep-a-positive-attitude?autoplay=true&resume=false  Points to be noted from his speech  1.Practicing gratitude: Take time to appreciate what you have and express gratitude for the good things in your life.  2.Move your body and get your body energized.  3.Hear motivational things.
  • 11. Develop an attitude of gratitude.  1.Keep a gratitude journal: Each day, write down a few things you're grateful for. This can help you focus on the positive aspects of your life and develop a more positive outlook.  2.Practice mindfulness: Take time to be present and aware of the good things in your life, rather than getting caught up in negative thoughts or worries.  3.Express gratitude to others: Show appreciation for the people in your life, whether it's through a simple thank-you note or a verbal expression of gratitude.  4.Give back: Helping others can not only make a positive impact on the world but it can also help you feel more grateful for what you have.
  • 12. Develop positive attitude  5.Setting goals: Having clear and achievable goals can give you a sense of purpose and motivation.  6.Focusing on the present: Instead of dwelling on the past or worrying about the future, try to stay present and focused on the task at hand.  7.Building positive relationships: Surround yourself with positive and supportive people, and try to build strong relationships with your colleagues.  8.Practicing self-care: Take care of your physical, emotional, and mental well-being to help maintain a positive outlook.  9.Positive self-talk : Practice positive self-talk and avoid negative thoughts and self- criticism, which can bring down your mood and motivation.  10.Look for the positive in each situation: Try to see the good in each situation, even if it's difficult. This can help you to maintain a more positive outlook overall.  11.Encourage and appreciate others: When we show appreciation and encouragement towards others, it can help to boost the overall positivity and morale of the team.
  • 13. ABC Components of Attitudes  AFFECTIVE  Emotions and feelings the object triggers (pos & neg)  BEHAVIORAL  Reaction toward the object (pos & neg actions)  COGNITIVE  Opinion or beliefs about attitude object (pos & neg)  Attitude Object: EMPLOYEE  COGNITIONS  My organisation and supervisor is fair.– develops positive attitude.  AFFECTS  I like my organisation and supervisor.  BEHAVIORS  I am going to learn new things in this organization and have longtime relationship with organization.
  • 14.
  • 15. Exercise  1.Think of a time in your work/life experience, when you studied/worked with a person having very positive attitude /thinking and achieved outstanding result.  Tell the story – who, when, where and what s/he did? What was the result?  2. What made that person having positive attitude and thinking?
  • 17. Personal Reference  A little boy asked a balloon seller, “If you release a black balloon would that also fly?”  The balloon seller replied, “Son, It’s not the color of the ballon. It’s what inside that makes it to to fly.  Thought  If an egg is broken by an outside force… …..a life ends. If an egg breaks from within... life begins. Great things always begin from within.