Unleashing the Growth Potential of Telecomm - The telecomm industry is taking a leap into new ways of defining and delivering its offerings. - The 10 Most Prominent Telecom Solution Providers of 2019
The 10 most prominent telecom solution providers of 2019
1. www.insightssuccess.inwww.insightssuccess.inwww.insightssuccess.inwww
Bharath Dhanaraj
Co-founder & MD
Syed Rizwan
Co-founder & Chief
Sales Ofcer
Syed Abdul Kadar
Co-founder & Director
The 10 Most Prominent Telecom Solution Providers of 2019
CREATING SAFE & SECURE ENVIRONMENT BY PROVIDING CUTTING EDGE SOLUTIONS
AGILEINTELLI
NETWORK INDIA
Company of the Month
Mitesh Laxmilal Vageriya
CEO
Pert Telecom Solutions
Vol:7, Issue:4, 2019
2.
3.
4. From the Editor’s
Unleashing the
Growth Potential
of Telecomm
ith the high growth and big shakeups, 'Competition and Change’ is what
Wdefining the today’s digital world.
Even though the Indian Telecomm Industry is passing through a lots of complexities,
over the years it has grown drastically and become the world's 2nd largest telecomm
market.
The Indian telecomm industry revolution has been the driving force of the country’s
economy. And, since then it has performed well to evolve with the times and even,
today, climbing the data trends.
According to the researchers reports, from past many years, the telecomm industry is
particularly contributed overall 6.5% to the country’s GDP. With its tremendous
growth, in the past decade, from 1.3 billion US$ to 6.1 billion US$, it become one of
the fastest growing industry. And, now, it is expected the growth to 26.68 billion US$
by 2020.
With the highest number of mobile data users in world, India has crossed monthly
usage exceeding a billion GB. In future, the rise in the mobile-phone penetration and
decline in data costs will defiantly add the new internet users, and that will be
creating a great opportunities for the business.
With the Robotics, Internet of Things, Drones, and Artificial Intelligence, the industry is
promising to fuel to the future demand for the high-speed data. Definitely, the world
is getting smarter and life is already changing with the technology.
This is the perfect time for the companies to leveraging their agility and digital savvy
to create new kinds of customer-centric solutions.
In short, the telecomm industry is taking a leap into new ways of defining and
delivering its offerings.
Shruti P. Jambhale
6. Contents
Alphadecimal Networks
Connecting the World
through its Exceptional
Services
08
CoverStory
28
Anritsu India
Solutions for Unrivaled
Network Performance
Agileintelli Network India
Creating Safe & Secure
Environment by Providing
Cutting Edge Solutions
Industry Insider
The Changing Face of
Used Two-Wheeler Industry
cxo
38
30
7. Company of the Month
24
Monty Mobile
Passion | Experience
| Innovation
RR SOFTTECH
Redening the
Telecommunication Industry
with Leading Edge
Technologies
14
Pert Telecom Solutions
Living the Excitement of Innovating
Interview with Insights Success
Utstarcom
Offering Economical Solution and
Quenching Clients Needs
34 36
Article
The Essence of
Innovation in Indian
Manufacturing
20
RR SOFTTECH
8. oday, telecom sector is a bloodline for almost all businesses. With sensing this big opportunity large number of
Ttelecom operators are coming with the cutting-edge solutions and providing end-to-end services with in a most
efficient and
cost-effective way.
Insights Success Magazine brings to you “The 10 Most Prominent Telecom Solution Provider”, which are focused on
offering the most innovative, reliable and cost-effective communication products and solutions to the customers. This
examined list will lessen the search for the organizations to have prominent telecom solution providers in India which are
transforming the Indian telecom sector into the highly evolved market.
In this issue, we have specially featured Agileintelli Network India Private Limited, as the Cover Story, which is an IT
Solution Provider having primary focus on building Unified Infrastructure for Wired / Wireless Networking, Data
Security, Surveillance, Video & Voice Solutions, FTTx Triple Play and Infrastructure Managed Services.
We have also introduced Pert Telecom Solution Private limited as a Company of the Month, which has branded itself as a
company that can provide solutions for every problem in a simplified yet highly efficient way.
We have included Alphadecimal Networks Pvt. Ltd. -It is one of leading Telecom Network Planning, Implementation and
Optimization company in India. Anritsu India Pvt Ltd.. - which provides test and measurement solutions encompassing
all areas of wired and wireless telecommunications. Monty Holdings which is a key regional player in the
telecommunications business, gathering under its portfolio some of the biggest mobile operators and service providers
around the world. RR Softtech is a leading telecom company providing tailor-made cutting-edge solutions to its clients to
improve their productivity.
Apart from this, we have shortlisted Shree Technocrat Communication Systems (P) Ltd, Vestel Telecom Services, Vihaan
Networks Limited, and Welkin Telecom Infra Pvt Ltd. for their enormous expansion and growth.
We have encompassed CXO Standpoint on ‘The Changing Face of Used Two-Wheeler Industry”, by Nikhil Jain,
Founder of CredR.
We have enclosed ‘Interview with Insights Success’ with Tim Ti, the CEO of UTStarcom have shared some insightful
views and highlighted the influences made by their company to be the most prominent telecom solution provider.
Also, we have included “The Essence of Innovation in Indian Manufacturing” scripted by our in-house editors in the
delightful pages of this magazine.
So, flip the pages of our magazine and treat yourself by the novelties in the real estate industry!
Indian Telecom Sector:
Scaling New Heights
MOST
TELECOM
10THE
PROMINENT
SOLUTION PROVIDERS OF 2019
9.
10. We are a result-oriented
company, with a passion to
help our partners and clients
in their quest for excellence
“
“
CoverStory
CREATING SAFE & SECURE ENVIRONMENT
BY PROVIDING CUTTING EDGE SOLUTIONS
AGILEINTELLI
NETWORK INDIA
AGILEINTELLI
NETWORK INDIA
12. The world’s second largest telecommunication
market –India has registered strong growth in
the past decade and a half. With over 1.2 billion
subscribers and with daily increasing subscriber base,
there have been a lot of investments and developments in
this sector. An increasing number of choices for
subscribers and one of the lowest tariffs in the world
have made the cellular services in India attractive for the
average consumer.
With the continued focus on outstanding infrastructure
designing and implementation capabilities, Agileintelli
Network India Pvt. Ltd. is witness to the increasing
telecommunication market in India. Having a presence in
Karnataka, Tamil Nadu and Maharashtra.
The company is on a mission to help the customers
intelligently manage their IT Infrastructure by providing
cutting-edge solutions and thus creating a safe and
secure environment in handling their day-to-day
activities.
The Trio
Bharath Dhanaraj, Syed Abdul Kadar, Syed Rizwan:
This trio of Co-founders has a well-defined area of
expertise which has helped the company a lot in
achieving its milestones and goals.
Bharath Dhanaraj, Co-founder and Managing Director
has more than fifteen years of experience in solution
designing. He has successfully implemented various IT
projects for his previous organizations, before
Co-founding Agileintelli Network India. In Agileintelli,
apart from heading the company, he has taken the
responsibility of the CTO role.
Syed Abdul Kadar, Co-founder and Director had more
than two decades of experience in Service Delivery, HR
and Process implementation in his previous organisation,
before co-founding Agileintelli Network India. He heads
the Service delivery, Operation and Finance in the
company.
Syed Rizwan, Co-founder and Chief Sales Officer
holds close to two decades of experience in Business
Development & Sales of IT Hardware, Software and
Networking Products, before Co-founding Agileintelli
Network India. In Agileintelli, he is responsible for
Sales, Business Strategy, Product Alliances and
exploring new avenues to increase the sales.
More about the Company
Founded in November 2013, Agileintelli Network India
Pvt. Ltd. is a Unified Network Communication solution
provider having excellent resource team of Consultants
and Solution Designers, Technology Experts, Project
Managers, and Business Professionals. A customer-
centric company Agileintelli has a consultative approach
with customers. Based on the customer’s requirement, it
designs and proposes the right fit product.
With the vision of living up to the Company Values by
being more than just a premier purveyor in providing IT
Solutions and working with passion to create competitive
Providing skilled resources to
manage IT & Telecom Infrastructure
and helping clients with the
right optimization Manpower
“
“
13. advantages for the customers while treating the
employees and associates with respect and dignity.
Notable Highlights
The whole team at Agileintelli is striving to provide
cutting edge solutions with efficient implementation and
post-sales support. This has helped the company to win
the confidence of high-profile clientele including defense
PSUs.
In addition to IT Networking, Wireless, Surveillance and
Security (Data & Network) Solutions, the company is
now focusing on different software solutions. The
constant focus towards the software solutions like NMS,
Helpdesk, Asset management and IDAM, allowed the
company to gain the new entries of the customers and
upsell to its existing customer base. The recent orders for
NMS, Helpdesk, Asset Management and IDAM from the
customers have earned Agileintelli a slot in the list of
Software Solution companies in India.
Today, Agileintelli offers a wide range of solutions,
catering to customers from Retail, PSU, Enterprise,
Hospitality segments and has the vision to achieve much
more. It won ‘Annual Maintenance Contract’ from a
Defense PSU for Network Active and Passive products
in the year 2015. With this achievement, it marked an
entry into the services domain. In the year 2016, the
company shifted its focus on surveillance solutions as
well. It enhanced the abilities by venturing into software
solutions like NMS, Service Desk, Asset Management,
IDAM, VMS from the year 2017 onwards.
Agileintelli’s constant effort for endless innovative
solutions has helped in overcoming all the challenges.
“We feel the solution comes first and then the cost, which
can be handled if we have designed the right solution,
considering the customer's pain area and budget.", says
the co-founders of the company. Further, they say
–"Being true to the company's vision statement, we
always like to uphold the dignity of each & every
member of Agileintelli by giving them independence &
flexibility.”
The Essential Elements
Here are some essential elements of a successful
business relationship shared by the co-founders of the
Agileintelli.
• Consult, Design, Implement fulfilling the customer’s
expectation.
• Aligning with the right set of OEMs and products.
• Concrete planning in terms of SOW and post-sales
support.
• Payments to the vendors on time as per the agreed
terms.
Co-founders’ Take on the Emergence of
Tech-Enabled Startups
There is a huge increase in the number of tech-enabled
start-ups, but there are very few who can create a huge
impact. Technology can help in faster scalability, but at
the same time meeting customer expectation becomes a
bigger challenge. If any firm strikes a balance between
technology and customer-centric approach, it can have a
better success rate.
Non-Access to funding is also one of the major reasons
for the failure of 30% of start-up firms globally,
restricting the expansion plans. Most of the tech-enabled
We at Agileintelli offer
specialized expertise to design
wired & wireless solutions
“
“
14. We are a result-oriented
company, with a passion to
help our partners and clients
in their quest for excellence
“
“
start-up have been successful in the past decade, because of their innovative or better approach to Business/Customer
and not just their edge on technology.
Also, the success rate of Tech-enabled start-up depends on a good advisory team and human capital which is
instrumental in planning the long-term goals and executing the same. Credibility and competence of promoters, as
well as all other stakeholders, attract more investments.
Roadmap Ahead
In the coming years, the team of Agileintelli has decided to focus on getting into the software professional services.
From the day one, the company is having a clear focus to be in IT Networking, Wireless, Security (Data & Network),
Surveillance and Software Solutions; and it is promising to continue to do so for a while. But, it is also on a constant
lookout to go above and beyond.
15. Read it FirstRead it First
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16. PERT TELECOM
SOLUTIONSLIVING THE EXCITEMENT OF INNOVATING
Leveraging the industry-wide experience, deep
technology expertise and comprehensive portfolio
of solution and services defines Pert Telecom
Solutions Pvt. Ltd. (PertSol) as a leading Telecom
Solution provider in today’s time. The company has
created its niche by providing innovative processes and
cutting-edge technologies to build reliable and scalable
solutions to help its customers achieve their business
objectives.
To get more insights about the firm’s prominent services
and uniqueness, we bring you an exclusive interview with
the young and dynamic Co-Founders of the firm, Mitesh
Laxmilal Vageriya – CEO, Gurjot Sandhu Chiefthe –the
Business Officer Madhusudan Rajbhar – Chief, the
Operating Officer.
IS: Kindly brief us about the Company.
Science and Technology have always tried to solve
problems that affect humankind. At the same time, these
solutions need to be practical and easily implementable. A
simplified yet highly efficient solution is what we, Pert
Telecom Solutions Pvt Ltd (PertSol), believe in.
Incorporated in 2014, with a unified goal to provide out of
the box solutions for Telecommunications, Government
and IT Sector; the company aims at delivering superior
products that touch the masses. Our solution offering has
been shaped by our deep domain knowledge, built by
harnessing our strength in next-generation technologies
across Telecom Compliance Management, Emergency
Response System, Big Data Analytics, Internet of Things
(IoT) and Healthcare Management Services. In a market
where vendors leeched clients by harping on the
complexity of solutions, Pert Telecom Solutions branded
itself as a trustworthy company that can provide solutions
for every problem in a simplified yet highly efficient way,
thus the tagline “Simple solutions for Complex World”.
In more than five years, we have gained a valuation of
Rs.200+ Crores with average revenue per year now
reaching 40+ crores. At the same time, we have also carved
our leadership position by dislodging large competitors and
designing unique solutions.
IS: Brief us about the Founder/CEO and his/her
contribution to the upliftment of the Company. What
was the source of inspiration to be a pioneer in the
Telecom Solution Providers segment?
Mitesh Laxmilal Vageriya Co-founder CEOis the and at
PertSol. With over 16+ years’ experience in the
Telecommunication Industry, he has helped Telecom
Service Providers and Solution Providers to create and
deliver new solutions, products and services. A leader in a
true sense, he specializes in leading companies to the next
level of growth through his capabilities of managing large
and geographically diversified teams. His ‘never say no’
attitude makes him a charm across all clients who like to
work with him for his deep knowledge of solutions and
services, and his availability to be able to fix any issue.
Gurjot Sandhu, Co-founder Chief Business Officerand
is a member of PertSol Board. An experienced and
seasoned sales and business development executive with
over 13+ years of experience in Sales, Strategic Account
Management, Partner/Vendor Management, Gurjot
specialization lies in handling complex negotiations,
winning multi-million-dollar deals, defining go-to-market
14 JULY 2019
17. strategies and expanding market penetration. He has
worked with various top-notch Telecom, IT, Government
and Law Enforcement clients in Asia Pacific, EMEA and
Latin America regions. He is the key to the company’s true
success. He has been the driver for all businesses received
by the company as he has not lost any sales opportunity till
date.
Madhusudan Rajbhar, Co-founder, Chief Operating
Officer has been the very foundation of PertSol. An IT
Professional with 20 years of insightful knowledge of
business process analysis and design, domain &
technology expertise with strong integration skills, project
execution & project delivery and Account Management.
Madhusudan is an astute planner with excellent
communication, analytical problem solving and
relationship management skills. He brings his valuable
experience in conceptualization, creation of flexible and
expandable software architecture to meet client's
requirements. His 20+ years of experience in various fields
has helped the company grow with inbuilt strength and
financial stability.
PertSol was conceptualized with people's security in mind.
We wanted to be a catalyst in the fast-paced digital world
and the aim was simple - addressing the real needs of the
Government, Law Enforcement Agencies and Telecom
Service Providers. Over the years, PertSol has grown to be
one of the most sought-after organization that provides
industry leading solutions for the National security,
Telecom compliance, Emergency Response System, Smart
Cities and alike.
IS: What are the distinct products and services
provided by the Company, setting it apart from its
competitors?
PertSol has carved its name by being India's first company
to provide Emergency Location Services. We are proud to
share that currently all statewide Emergency Location
Services in India run on PertSol's iLocator platform. We
are also the first company in India to develop Lawful
Interception Platform in-house. Our IP Log Management
Platform called iSecureHL is robust, highly scalable and
capable of processing 7+ Billion records per day and its
system can manage 2+ Trillion records. We have recently
entered Smart City IOT Solutions. Also, our Managed
Services for third-party solutions have helped operators
save 40% YoY basis.
At our core, we believe that
every thought can be put
to program, every problem
has a solu on and we can
simplify it through an innova ve
and future-ready offering
““
Further, we offer many more unique solutions and services
like:
• Unified Lawful Interception and Monitoring platform for
Wireless (2G/3G/4G/5G), IP Leased Circuits, Wireline,
NGN, IMS Networks which is cost-effective replacement
/implementation for multiple LI systems.
• Location Services Platform inclusive of GMLC, SMLC
and complete LBS Services
Gurjot Sandhu
Co-founder &Chief Business Officer
15JULY 2019
18. • Solutions and services for Smart Cities, Governments,
Homeland Security
IS: What are the key attributes that helped the
company to surpass every challenge? What are the
benefits gained by your clients while doing business
with you?
PertSol began as a startup backed by its team of confident
and enterprising partners who ensured sustainability at the
initial stages. Our customer-centric approach and zeal to
deliver projects on time helped in creating market visibility,
gain customer trust and acceptance, resulting in the
improved brand image of the company. This aided in
further gaining new projects while receiving repeated
orders from our existing clients.
This credibility is PertSol’s biggest USP for the client,
acting as a faithful friend who will deliver what he
promises. Its clientele includes Nokia, ZTE, Huawei, LnT,
Tata Projects, BSNL, MTNL, Mahindra Defense, BVG and
many government organizations like MP 100, Chhattisgarh
Police, Mumbai Police and UP Police and many more. Our
support team ensures that the client's systems are always
up, and they have someone to rely upon when the need
arises. Compared to the competitors, PertSol’s clients save
huge cost as its solutions are not only best priced in the
market but also offer smaller hardware footprint while
delivering double the volumes! We promise our clients 24
X 7 support, with the top management available for quick
resolution, if required.
IS: What is the current scenario of Telecom and
Network Solutions space and how is the Company
embracing the technology changes?
Currently, the Telecom and Network Solutions market is
consolidating with an aim to reduce both, the network
footprints and the cost of running it. There is also a drastic
shift from being a voice-centric market to a data-centric
market. Further, cybercriminals have become advanced and
data networks are being used extensively for criminal
activities these days. With the arrival of 5G in telecom
domain, the monitoring requirements will increase many
folds. Telecommunications and IT is changing every day at
a faster pace with the need for aggregated platforms and
lower cost of ownership. Today, business’ want newer
technologies and better solutions with faster deployment,
without burning a hole in their pocket.
We strongly believe that our
employees are our key strength
who help our customers
receive the best solu on
along with mely support
““
• Large data analytics, data warehousing system with the
capability of managing trillions of records
• End to end compliance management system for Telecom
Service Providers
• Remote Access System as per the government mandate
• Managed Services and Maintenance support for complete
telecom infrastructure
Mitesh Laxmilal Vageriya
Co-founder & CEO
16 JULY 2019
19. PertSol is gearing up with its warhead to ensure that it
creates a strong foothold in the market in the years to
come. While the world ideates about the future, we at
PertSol are getting future-ready now with our solutions for
5G, Integrated Compliance Management, Next Generation
Emergency Response Systems, Mass Interception
Platforms, Large Data Warehouses that handle zillions of
records, Smart Cities that are people-centric and many
more.
IS: What is the role of your employees behind your
Company’s success? How do you keep them motivated?
As a service and solution delivery organization, our
employees are the most valuable representatives of the
company for the client and they are committed to ensure
that their delivery, communication, and responses match
the company's vision and motto. We strongly believe, that
our employees are our key strength who help our
customers get the best solution along with timely support.
We believe in having a creative and open work
environment that encourages people with different styles to
cultivate their talent and participation. We position the
team to succeed, then offer them the autonomy to work
towards our common goals. Further, we nurture talent by
matching career goals with the right profile, followed by
timely training, detailed evaluations and constant feedback.
For us each employee is an asset! The opportunity to gain
new skills and experiences has tremendously motivated our
employees to grow as individuals resulting in higher levels
of performance, profitability and productivity for the
organization as a whole.
IS: What would be your advice for the budding startups
and entrepreneurs in the industry?
For all startups, I will only say that you must believe in
what you want to deliver, always keep the customer at the
centre of your deliveries and remember that your solution
will change lives!”
For the entrepreneurs my only advice is that “you must
work together as a team while building on the strength that
each partner brings and disregard any negatives.”
IS: Brief us about the company’s future perspectives.
By 2021, PertSol aims to be a market leader for Telecom,
IT, Smart Cities and Government oriented solutions and
With the kind of solu ons
we provide, security and
privacy play a pivotal role
““
services. It aims to take its Emergency Services to at least
10 countries and its Smart Cities initiative to 20+ cities.
Mitesh says, “It’s our endeavour to save telecom
companies 100+ crores of expenditure by providing best in
class integrated Compliance Management platform. Our
Solutions and Services vertical shall ensure high quality
products, deliveries and implementation as per the client’s
requirement via 1000+ employees that we plan to recruit
over the period of time.”
PertSolSimple Solu ons for Complex World
Madhusudan Rajbhar
Co-founder & Chief Operating Officer
17JULY 2019
20.
21.
22. hange is an evident factor in
Ceveryone’s lives may it be a
person or an organiza on. The
thing that ma ers the most is the
gravity of the change. Whether it is
posi vely reinforcing or nega vely
derailing one’s work. The dynamics of
the Indian manufacturing industries
have shown the country’s capacity to
create a versa le pale e of products
from various segments and its ability
to deliver. Innova ons in the industry
have been a constant driving force,
inspiring different sets of qualita ve
goods, types of equipment and
peripherals to be manufactured
indigenously.
Innova on is defined as ‘a process by
which varying degrees of measurable
value enhancement is planned and
achieved in any commercial ac vity,’
by the Indian government’s Na onal
Knowledge Commission. According to
one independent report, the country
s ll has a lot of merit when
innova ons in manufacturing are to be
considered. One of the largest
advantages the manufacturing sector
The Essence of
INNOVATION
INDIAN
MANUFACTURING
in
has is the market’s enormous diversity
in consumer’s tastes and preferences.
The things that have led to frugal
inven ons are price sensi vity and
value consciousness amongst the
consumers. A rapidly growing young
genera on of the middle-class is
crea ng a huge demand for advanced
products which need to be sa ated.
However, Manufacturing in India is in a
dire need of overcoming the
challenges pertaining to the industry
such as insufficient infrastructure and
access to reliable power solu ons.
Hence, innova on in the op miza on
of expensive energy consump on is
really galvanizing. The strongest
mo vator for the Indian
manufacturing sector could arguably
be innova ve technologies. A
forerunner for this is definitely access
to cu ng-edge research and present
world-class technological
advancements. Over a few years, the
industry has seen numerous
opportuni es along with having a
concentra on on research and
development. All of this, under the
microscope with a specific focus on
enhancing compe veness.
Growth Impetus
In the past seven years, manufacturing
in India has expanded its reach at a
compounded annual growth rate
(CAGR) of 8.5%. It is just moderately
excessive figure than that of the
overall economic GDP which increased
at CAGR of 8.4%. Even though this
performance is considered to be
somewhat good, the manufacturing
space in India needs to step up majorly
if the industry wants to keep up with
the government’s ambi ons. In order
to be globally compe ve, Indian
businesses require to be innova ve
and different across the value chain.
This is possible when there is an
availability of technology, equipment,
financial resources along with
reasonably economical trained labor
force. The Manufacturing ac vity in
India grew at its fastest pace during
the last three months from May this
year, which was led by consumables.
The government has indicated signs of
high growth in the future.
20 JULY 2019
23. Innova oninCrea on
There are a lot of companies bringing innova ve
products related to the Indian manufacturing sector
and crea ng or filling niches in the market. Some new
products are revolu onary in nature and are pu ng
the manufacturing sector of India on a pedestal for
sure.Afewofthemarelistedbelow:
21JULY 2019
24. NORDAC PRO SK 500P by Nord Drivesystems. It possesses the state-of-
the-art control cabinet inverter with the latest component technology
andul matelevelsoffunc onality,connec vity,andmodularity. 2
FAR launches Versys VF-15. It is a fully automa c short bar feeder, which
completely eliminates setup changes over me like Pusher/Pushrod
manualchanging,andbarstockcenteradjustment,etc.
3
Igus3DPrinters,whichmakesbuildinganysparepartsofmachineryquite
easy. The company provides 3D prin ng services and gets the product
deliveredwithinafewhoursofitsdesigning. 4
Lastly,
The Indian manufacturing sector has the capacity to posi on itself at around $ 1 Trillion by 2025. India is expected to be
ranked amongst the top three growth economies and manufacturing hub or focal point of the world by the year 2020. Due
to the implementa on of the Goods and Services Tax (GST), India is on the path to becoming a common market with a Gross
Domes c Product (GDP) of $2.5 Trillion.
The Indian government envisages a holis c approach towards the development of the na on with a plan of concurrent
expansion related to industrial corridors and smart ci es. The corridors are supposed to assist further in integra ng,
monitoring and developing a beneficial environment along with the industrial development. All of this will promote
advanced prac ces in manufacturing processes in India.
FARO’s Cobalt Design 3D Scanner, which is for industrial use. Mainly, for
design professionals. The global leader for 3D measurement and imaging
solu ons, FARO introduced Cobalt Design structured light scanner
product which significantly reduces data capture me and delivers quick
results.
1
Darshan Parmar
22 JULY 2019
25.
26. In an interview with Insights Success, Tim Ti, the CEO of UTStarcom have shared some insightful views and
highlighted the influences made by their company to be the most prominent telecom solution provider, which
focused on offering the most innovative, reliable and cost-effective communication products and solutions to
the customers.
IS: Kindly brief us about the inception story of UTStarcom India Telecom Pvt. Ltd, followed by its
overall journey till date.
UTStarcom was founded in 1991, and from the beginning the company was focused on offering the most
innovative, reliable and cost-effective communication products and solutions to our customers.
UTStarcom's intelligent network solutions enable operators to offer more and better revenue generating
services at lower capital and operating expense. Our extensive investment in RD enables us to
optimize our solutions for the complex requirements of 5G networks, cloud-based services and video
streaming applications. Our products address the needs of the fastest growing
functions within the network related to mobile backhaul, metro aggregation
and broadband access.
UTStarcom began trading on NASDAQ since 2000 and has
presence in many markets globally, India being one of the
key international markets for the company. We have been
associated with Tier 1 Telecom Operators in India
since 2002. We have provided large volumes of
our products and solutions and successfully
executed multiple turnkey projects in India and
SAARC region for many leading operators and
service providers, and have been continuously
providing management and maintenance services
for their network.
IS: Please tell us something about your
Founder/CEO – their professional journey,
milestones, and mentionable quality traits that
make them stand ahead in the industry.
Mr. Tim Ti has served as Chief Executive
Officer and a Director of the Board of
Directors of UTStarcom since 2016. Mr.
Tim Ti has more than twenty years of
business, management and technology
expertise in telecom market. Prior to
assuming the CEO and Director role, Mr.
Tim Ti served various roles at UTStarcom,
including Senior Vice-President of Advanced
Network Architecture Technologies, Senior
Vice-President of RD, General Manager of the
Broadband Business Unit, as well as CEO of Virtual
Gateway Labs, Inc., a subsidiary of UTStarcom.
Before joining UTStarcom, Mr. Tim Ti was the Director
Tim Ti
CEO
24 JULY 2019
27. of Application Marketing of Advanced Communication
Devices Corporation. He received a Master of Science
degree in Computer Engineering from Santa Clara
University in 1993.
IS: Enlighten us about the vision and mission of
UTStarcom India Telecom Pvt. Ltd?
We have been working in India with the mission to provide
faster, more reliable and cost effective networks based on
the latest technologies to enable internet proliferation and
fast adoption of modern communication services across
India.
IS: Tell us about the notable milestones or some notable
awards/achievements the company has received so far.
Since its inception UTStarcom has been early adopter of
latest technologies, driving innovation with launch of new
solutions in the industry. UTStarcom was the first vendor of
carrier-class IP based DSLAM/ MSAN, GEPON solution,
MPLS-TP based integrated Metro Aggregation solution.
More recently, UTStarcom was among the few first to
demonstrate the complete Segment Routing SRv6 solution
and its interoperability during EANTC Interoperability
Testing in Berlin in 2018.
In India, UTStarcom received Wi-Fi Leadership Awards
2018 as the ‘Most Promising Wi-Fi Brand’ at My India
WiFi India Summit Awards 2018 organized by
DigiAnalysys in New Delhi last year.
IS: How are you fighting the challenges in terms of
emerging market players and competitive costs?
The demand for modern telecommunications services and
solutions is driving healthy competition, which in its turn
ignites continuous modernization and the use of innovative
and cost-effective solutions. Our continuous work on
development and implementation of more efficient
networking technologies, hardware and software design
optimization, integration with SDN for increased
automation of network operation helps to keep costs of our
solutions at competitive level and facilitates TCO reduction
for our customers. Speaking specifically about India, our
commitment goes even further in order to meet price
requirements of the market. We embrace the ‘Make in
India’ campaign, and are happy to be partnering with local
manufacturing firms to produce our equipment in India.
IS: What are your strategies to maintain hassle-free
work environment and measures for employee
development in your line of work?
Being a hi-tech company and a telecom solutions innovator,
our biggest value clearly is in our expertise and knowledge,
which is mostly accumulated in our people. We consider
creating a comfortable hassle-free work environment and
driving employees’ development as one of the important
success factor for our company. The company has a
dedicated quality department that is responsible for the EHS
(Environment, Health, Safety) management that provides
required safety trainings, arranges a free full health check
every year etc. The company has a special training
department (UTStarcom University) with a goal of
providing various trainings to employees to enable
professional growth and support career development
opportunities. We have various training programs and
courses: new employees on-job training, ‘mentor system’
training program for interns and new graduates to help them
know the company’s culture, products and assume their job
role smoothly and fast, professional trainings. The company
regularly arranges professional knowledge sharing sessions
and lectures from our own experts or guest lecturers,
training programs to improve management skills.
IS: As an IT Solution Provider company, how have you
managed to create a niche in your segment, in respect to
the ever-growing competitive market?
UTStarcom has always been a company that drives
innovation, not afraid to experiment and be the first to
develop and/or integrate new technologies into our products
and solutions. Just to bring a recent example, UTStarcom
was the early adopter of the highly promising Segment
Routing SRv6 technology, developing SkyFlux UAR
routing platform and being among the few first to
demonstrate the complete SRv6 solution including control
and forwarding plane and its interoperability during
EANTC Interoperability Testing in Berlin in 2018. This
spirit of innovation enables us to continuously develop and
bring to the market interesting competitive products. The
other key part of our strategy – we always carefully listen to
our customers, learn their requirements, needs of their
business, and try to address them with our advanced yet
cost-effective solutions. The combination of these two
attitudes – constant innovation and attention to customers’
needs – is our strategy to stay competitive and deliver
attractive offering to our existing and potential customers in
today's challenging and dynamic telecom market.
IS: The Wireless market has gained momentum over the
past few years. How do you embrace this change and
have managed to evolve as one of the market leaders in
providing various wireless tech services to your clients?
Also describe the other products and services that set
you apart.
Wireless technologies really became ubiquitous in recent
years driven by tremendous popularity of smart mobile
devices and related bandwidth-hungry services. Wi-Fi and
4G networks are widely deployed and available in many
places in India and around the globe, and now the emerging
Interview with InsightssuccessInterview with Insightssuccess
25JULY 2019
28. 5G mobile technology comes with promises of significant
increase in performance, with support of many new use
cases and with potential to re-shape entire industries and
societies. UTStracom addresses the needs of the market in
multiple aspects: offering efficient carrier grade wireless
solutions, and providing advanced transport network
infrastructure for wireless networks.
Our end-to-end carrier-grade Wi-Fi solution optimized for
carrier wireless networks, public hotspots, enterprises and
similar applications provides support of the latest 802.11ac
Wave 2 and 802.11ax standards and includes various indoor
and outdoor Wi-Fi access points, wireless controllers, a
cloud-based wireless platform, strong network
management. The solution was extensively used in
large-scale hotspot deployments in many parts of India with
some of key Indian telecom market players. UTStarcom
received the ‘Most Promising Wi-Fi Brand’Award last year,
which demonstrates recognition of our technological
leadership in wireless market.
Wireless networks generate a lot of traffic that needs to be
transported between bases stations and the network core,
and support variety of use cases and applications that set
complex requirements to transport networks. Taking 5G as
an example, it brings new and often challenging
requirements related to transport network flexibility and
service agility, very high bandwidth, huge network capacity
and scalability, network slicing, extra low latency, highly
accurate time synchronization, significantly improved cost
efficiency, and many others.
UTStarcom addresses these challenges with our cutting-
edge packet optical networking solutions based on the latest
developments including Flex Ethernet (FlexE) lightweight
TDM Ethernet transport, Segment Routing tunneling
technology, and highly accurate time synchronization over
packet implementation, all tightly integrated with Software
Defined Networking (SDN) platform. All these advanced
technologies are integrated as the UTStarcom’s SkyFlux
next generation communications platform designed for
performance, flexibility and efficiently. Combining benefits
of the advanced solution architecture with the global
network view and flexible SW nature of SDN-based
control, the SkyFlux platform enables network and service
transformation through network programmability,
automation, and centralized intelligence, significantly
simplifying operation and reducing overall network
complexity. We believe that the platform provides a perfect
solution for 4G/5G mobile network transport that can meet
all their complex requirements.
IS: How do you define the essential elements of a
successful business relationship in today’s complex
business environment?
The key element without doubt is trust. Of course, a
telecom/IT solution provider must be innovative to stay
competitive, must deliver products that satisfy its customers
and are future proof, products that facilitate success of
customers’ business models and help them to meet their
targets. Certainly, it is important to deliver products that are
cost competitive (or bring significant added value to justify
higher price). Services (and their quality) provided along
with products are valued and important in customers’
decision-making process too. The list can be continued.
However, all these points may lose their value without trust
between a customer and a solution provider. We believe that
trust is the key element in business relations – trust that
builds over years of dedicated work, loyal partner-like
attitude, trust to the vendor’s ability to listen, innovate and
deliver, and of course through the track record of successful
projects.
IS: What are your views on the emergence of
tech-enabled startups, especially in the last decade?
Absolutely positive on many aspects. Startups generate
many new ideas, non-conventional solutions to problems,
revolutionary technologies, they drive innovation and in
some cases shape entire industries. Take SDN as an
example – many SDN solutions have their roots in early
developments done in startups. Of course, such intensive
innovation creates stronger competition, which definitely is
a positive thing: it brings challenge to existing vendors and
solution providers, drives technology evolution and helps to
keep prices on reasonable level. And we should not forget
that startups create many jobs, provide employment
opportunity to young specialists, and pay taxes creating
immediate positive effect on the economy.
IS: What are your future plans for the company? Where
do you see the company in the years to come?
We are very much determined to continue focusing our
main efforts on our key areas of expertise – packet optical
networking solutions, broadband access and SDN. With
coming of 5G and growing demand for IoT, M2M, Smart
Cities, Cloud-based services and Data Center Interconnect,
as well as in view of encouraging plans related to
development of fiber and wireless infrastructure in our key
international markets, we see a lot of opportunities for us in
which we can apply our knowledge and spirit of innovation
for the benefit of the industry, supporting smooth roll-outs
of 5G and fast adoption of other new applications. At the
same time, we are interested in exploring and continuing
our investments into development of solutions for emerging
market segments including IoT, smart retail, and intelligent
network edge.
26 JULY 2019
29.
30. Connecting the World through
its Exceptional Services
Today, India is one of the largest
telecommunication markets in the world and has
registered strong growth in recent years.
Availability of mobiles phone, digitalization, and
technological advancements are some of the reasons that
are fuelling the growth of this sector. The liberal Indian
government policies and strong customer demand have
further aided the growth.
On the other hand, there is a lack of professionals who
deliver quality services. There is dire need of skilled
professionals that can help to scale up this industry.
Alphadecimal Networks Pvt Ltd (ANPL) is one such
leading Telecom Network Planning, Deployment and
Optimization Company in India which is delivering
quality services to its clients. The company works for all
major operators and OEM in India on 2G, 3G,4G, Wi-Fi,
small cell, IoT, FTTH, Civil and Electrical turnkey
projects.
Meet the Dynamic Persona
Sanjay Kalathiya, Founder and CEO of the company
is charting the course for the future of the company.
Before founding Alphadecimal Networks, he
successfully handled diverse work portfolios including
RF, Transmission, DWDM, POI, SYNC, and Wi-Fi as
Senior Manager-Network Services at India’s leading
Telecom Operator IDEA Cellular Ltd. Before that, he
worked with ADA Cellworks Wireless Engineering Pvt
Ltd. Academically, Sanjay holds Engineering Degree
from DDIT Nadiad and Finance Management Degree
PGDBA from Symbiosis Pune.
“I believe in empowering human resources, do
excellence in Telecom Network, add values to the
valuable human life by means of telecommunication that
benefit society and country at a large”, Says Sanjay.
Delivering Best-In-Class Services
Alphadecimal team members have more than a decade of
experience in GSM, EDGE, WCDMA, LTE, Wi-Fi,
VoLTE and IoT technologies. It offers wide range
technical services including wireless network
deployment, optimization, EMF, and MRO testing, fiber
laying, small cell, and IoT implementation to its clients.
It works with wireless Carriers and OEM to upgrade and
optimize their networks as they migrate from 2G to 3G
to 4G.
Additionally, the company is offering a wide range of
services including RF Planning, Drive Test, KPI
Benchmarking, Drive test post-processing, SCFT, EMF
Surveys, MRO Certification, TERM Audit, Transmission
Network Planning, RF Optimization, Network
Installation, Commissioning and Integration solutions to
its patrons. The company empowers its employees with
all tools and tackles and enable them with state of the art
technology to deliver world-class services.
Why Alphadecimal?
The word Alpha represents the first letter of the Greek
Alphabet A to Z and Decimal represents the Latin
Numbers 0 to 9. The combination of Alpha (letters) and
Decimal (numbers) can create numerous opportunities.
Similarly, the company works innovatively and endlessly
to deliver the best possible technical solution for its
patrons.
On account of its quality services and commitment
towards work, the company is standing tall in a crowd.
The company’s services are based on the foundation of
trust, reliability and dedication.
28 JULY 2019
31. Our services
are based
on the values
of Trust,
Reliability
and Dedication
“
The company truly believes in customer satisfaction,
hence always ready to walk an extra mile for customers.
The company’s network solutions are helping its clients
to achieve enhanced execution and prompt return on
investment, by automating tasks and enabling engineers
to focus on the most pressing issues. Alphadecimal is
integrating honesty, integrity and business ethics into all
aspects of its business functioning.
Seizing Opportunities
According to independent reports, India represents ideal
growth opportunities for the telecom sector as only 30%
of cell sites are fiberized as compared to 80% in Korea,
China, and Japan. Additionally, in the enterprise
segment, many MSME organizations are yet to get fiber
connectivity.
Till now, the company has deployed telecom equipment
to/at around 8000 cell sites and conducted network
testing for around 6500 cell sites in India. The company
works for all the major operators and OEM in India.
What lies ahead?
With technological advancements such as virtual reality,
augmented reality, 5G and IoT, the industry is growing at
an amazingly rapid pace. Telecom industry is
contributing a lot in the area of remote education and
telemedicine. Progressing forward with the positive
approach, the company is expanding its foot print in the
telecom sector and diversifying as an engineering
company in India. Alphadecimal will continue to deliver
exceptional services to its clients.
“
Sanjay Kalathiya
Founder CEO
MOST
TELECOMTELECOM
10
PROMINENT
THE
PROMINENT
SOLUTION PROVIDERS OF 2019
29JULY 2019
32. C
ommunication forms the backbone the today’s
connected world. And to keep this important link in
shape, Anritsu India Private Limited (Anritsu)
provides test and measurement solutions encompassing all
areas of wired and wireless telecommunications for its
clients. These include mobile devices, global network
infrastructure, and electronic components embedded in the
various electronic device. It is closely involved with
developing leading-edge technologies in partnership with
its customers.
Industry-ready Products
Anritsu has been an innovator of solutions that have helped
the telecom industry to launch a product- services in time.
Following products by Anritsu have been selected by
world-leading telecom operator or RD houses to launch
new products services:
5G NR Mobile Device Test Platform (ME7834NR) – It is
registered with both the Global Certification Forum (GCF)
and PCS Type Certification Review Board (PTCRB) as Test
Platform (TP) 251. It is a test platform for the 3GPP-based
Protocol Conformance Test (PCT) and Carrier Acceptance
Testing (CAT) of mobile devices incorporating Multiple
Radio Access Technologies (RAT). It supports 5G NR in
both Standalone (SA) and Non-Standalone (NSA) mode, in
addition to LTE, LTE-Advanced (LTE-A), LTE-A Pro, and
W-CDMA. When combined with Anritsu’s new RF
chamber MA8171A and RF converters, it covers the sub-6
GHz and millimetre wave (mmWave) 5G frequency bands.
Radio Communication Test Station MT8000A -- It
supports the latest 5G technologies, including 4x4 MIMO,
to increase data communication speeds in the sub-6 GHz
band. It also fully supports 8 CC for wideband mmWave
testing and covers all 5G frequency bands to be used during
initial 5G deployments, as well as 2.5 GHz, 3.5 GHz, and
4.5 GHz in the FR1 band, together with 28 GHz and 39
GHz in the FR2 band. It is a highly flexible test platform
optimized for both protocol and RF testing. The Rapid Test
Designer (RTD) software environment delivers an intuitive
user interface for creating, executing, and analyzing 5G
NSA and SA protocol tests, while the complementary RF
measurement software suite provides a flexible and efficient
RF test environment for developers of 5G NR chipsets and
mobile terminals.
Anritsu
IndiaSolutions for Unrivaled
Network Performance
Madhukar Tripathi
Head- Marketing Optical Business
MOST
TELECOM
10THE
PROMINENT
SOLUTION PROVIDERS OF 2019
30 JULY 2019
33. Field Master Pro MS2090A – It is a real-time spectrum
analyzer which delivers a performance that was never
previously available in a compact, handheld instrument.
With continuous frequency coverage from 9 kHz to 54
GHz, it is specifically designed to meet the test challenges
of a full range of other wireless technologies in use today,
including 5G, wireless backhaul, aerospace/defence,
satellite systems, and radar.
The Industry and its Pioneer
The Telecom Sector has witnessed tremendous growth and
become a platform where multiple services are being
offered to consumers. A variety of applications are riding
their acceptance on telecom infrastructure. India, with its
big geography and mix technology deployment, has its
testing challenges where test instrument which supports
both legacy network and latest network are required. The
country is also investing to adopt new technologies such as
5G or IoT or other services which is creating opportunities
for TM sector.
Anritsu on its part has blazed the trail as a pioneer of
information communication and consistently contributed to
creating new values. In the 5G/IoT fields, it has further
improved measurement technology and enhanced its
customer support which it has been cultivating throughout
the mobile broadband forefront while delivering optimal
Time To Market solutions. Also, in the food and
pharmaceutical fields, it provides total support for customer
quality-assurance activities including the building of the
quality-assurance process and improvement of production
lines, in addition to supplying high-quality inspection
equipment.
One Man, Many Roles
Madhukar Tripathi serves as Head- Marketing
Optical Business for the company. An MSc. Electronics by
qualification, he has 20 years of experience in Test and
Measurement (TM) instrumentation industry. His role
requires him to monitor and evaluate channel partner
coverage and business model, suggest corrective action to
improve Anritsu brand awareness and manage channel
sales. It also includes planning marketing activities, training
for new products and staff of channel partners. His role also
requires him to evaluate, decide participation marketing
activities and be responsible for all press releases and its
coverage in media. Prior to this role he was handling
channel (Indirect) sales and key customers in Anritsu
India Pvt. Ltd. since 2007. In this role he expanded
Anritsu business to new areas and appointed channel
partner across India.
Work Ethics
Anritsu believes in equal opportunity and providing a
healthy, growing environment for all employees. It
improves the work environment through the feedback
system, rewards and awards to employees. It also provides
various training for skill development and personal
development to its employees to keep them motivating
and leading professionals team.
More to Come
Telecom industry is in a phase of evolution with new
technologies for a better lifestyle which includes 5G,
Internet of Things (IoT), Artificial Intelligence (AI),
Machine Learning (ML), Cloud Computing , Blockchain,
Industrial IoT (IIoT), Industry 4.0 etc. This technical
advancement will change our society – the way we live
today, tomorrow will be always-connected era. Anritsu,
thus, is working very closely with most of the leading
operators, chipset companies and Mobile OEMs who are
its leading customers as well as its partners whose
products are contributing to this new era of social growth
in many ways.
Anritsu will continue
to contribute to
the realization
of a safe, secure and
comfortable society
“
“
31JULY 2019
34.
35.
36. MONTY MOBILE
Passion | Experience | Innovation
One of the globally innovative
and competitive company,
Monty Mobile is providing
completely genuine services to the
customers.With the mission to become a
leading company providing superior
quality products and services at
competitive prices, Monty Mobile was
founded as a member of Monty Holding
Groupintheyear1998.
The company is working closely with
w o r l d w i d e m o b i l e o p e r a t o r s ,
aggregators, and enterprises to facilitate
the international flow of Voice and SMS
across global markets. In its quest to
constantly evolve and meet customers’
demands by exceeding all expectations,
Monty Mobile also extended its
portfolio to include a wide range of Data
Monetization, FinTech, and Mobile
Advertisingsolutions.
AmbitiousManBehindtheIdea
Mountasser Hachem, CEO and
Founder
A risk taker, Mountasser founded
Monty Holding and its subsidiaries and
dove into the telecom world over 2
decades ago. He has been very
successful in building career and
transforming the company into an
International Hub with several branches
allovertheworld.
Passionate about the communications
and telecommunications industry,
Mountasser constantly seek to invest in
promising business opportunities
whether in the Middle East or beyond. In
the past decade, his focus was
u n d o u b t e d l y g e a r e d t o w a r d s
establishing,growingandfurther
developing a number of telecom
companies that provide SMS Hubbing,
Roaming Brokerage, and Wholesale
Voice Traffic services among other
advanced telecom solutions, all under
onemothercompany-MontyHolding.
WideRangeofProducts
Monty Mobile is helping operators to
maximize their revenues and to support
them through innovative revenue-
generating products. It is a reliable
organization engaged in this business
with a qualitative range of industrial
products. The company positions itself
as an international SMS wholesale
intermediary hub, Roaming broker, and
a leading VAS solution provider. It is
also one of the leading companies of this
highlycommendablerangeofproducts.
The company’s team of experts maintain
a vigil on the quality of the products.
Every single piece of work is ensured
with proper quality assurance. Since its
inception, it is continually improving its
qualitytoservetheclientsbetter.
“Although innovation in the telecom
industry seems to be getting scarce day
by day, it/I believe there are still lots of
opportunities for those who dare to take
the risk. All what is needed is an agile,
lean approach where innovation is a
must.”saidMountasser.
Monty’sUSPs
Ÿ UseofModernTechnology
Ÿ IndustryStandards
Ÿ TimelyandQualityDeliveries
Ÿ Experiencedworkforce
OvercomingtheChallenges
Besidescompany’scomprehensive
We are
committed
to total
customer
satisfaction by
providing
quality
products
and services
“
34 JULY 2019
37. product portfolio, it is very well established
and reputable among operators, and thus
committed to keep upgrading and enhancing it.
It was very hard for an entrepreneur from the
Middle East to enter international markets and
gain the trust of operators everywhere. The
high level of competition was really a
challenge. However, with a wisely built
product portfolio, high quality service, and
seriously dedicated team, Monty Mobile has
come a long way in the telecom business and is
now proudly partnering with International
Operators from all over the world and
competingamongstthetopplayersinthefield.
“We encourage a team-oriented environment
that contributes to improved employee
c o m m u n i c a t i o n , c o o p e r a t i o n a n d
performance, where each person is motivated
by the company’s goals. We all work hard as
one, have fun along the journey and celebrate
thesuccesstogether.”saysMountasser.
Industry Opportunist
Mobile operators have a lot of lost
opportunities when it comes to Customer Data,
Value Added Services, Mobile Advertising,
Mobile Money, Financial services, or others.
Unfortunately, they are not utilizing them in the
right way. For example, Social Media players
are making billions of dollars through mobile
advertising, while the operators are doing
nothing. As a matter of fact, operators are the
owners of a huge pool of customer data. If such
data is monetized properly through Customer
Profiling and Data Analytics, the operator can
drive huge mobile advertising revenues! And,
this is what all are currently working on to
enhanceanddevelop.
“We jumped at the opportunity because of the
nature of the industry and the innovation that
we could see coming.” said the team Monty
Mobile.
WordofAdvice
“There are lots of opportunities as well as lots
of challenges in the telecom industry, just like
any other industry. But it is very important not
to give up, and to have the will and confidence
inone’sselfandtheteam.”stated Mountasser.
Mountasser Hachem
CEO founder
MOST
TELECOMTELECOM
10
PROMINENT
THE
PROMINENT
SOLUTION PROVIDERS OF 2019
35JULY 2019
38. RR SOFTTECH
Redening the Telecommunication Industry with Leading Edge Technologies
ith the liberal and reformist policies of the
Wgovernment of India along with the strong
customer demand in the telecom sector, India
has emerged as a frontrunner in the global
telecommunications industry. With the fastest growth rate,
investments, and development in this industry, providing
the best and technologically advanced solutions to the
companies to achieve their target has become the need of
the hour. RR Softtech is one such company which provides
the best solutions with the help of the advanced technology
products and quality services to meet the ever-changing
need of their customers and clients.
RR Softtech is a leading telecom company established at
Chennai in 2008, providing tailor-made cutting-edge
solutions to its clients to improve their productivity. The
company follows a fruitful business relationship
methodology and work to be a part of client business
success growth. It's experienced and tech expertise in
terms of product training, technical audit, and analysis has
helped them to deliver exquisite services and maintain the
momentum of quality and budget-friendly solutions. The
company also contributed in terms of business process
workflow and suggestions related to production and
performance tools. In-house conferences, meetings are held
with technology experts and decision-makers to provide
appropriate solutions to ensure client's success. Combining
solid business domain experience, technical expertise,
profound knowledge of latest industry trends and quality-
driven delivery model, the company offers progressive
end-to-end telecom solutions. On-time delivery and ability
to meet quick turnaround requests while exceeding
customer quality demands, the company retains customer
satisfaction.
Inspirations for the Employees
Establishing a new venture and positioning space in the
market is not a simple task. With the mission to transform
the organization and improve performance, the company
empowers to respond more quickly and intuitively in
changing market dynamics. By applying the ethics “not to
sale what we want to sell , Listen first the requirement and
analyses the best practice possibilities and then deliver
according to the requirement”, the company has come a
long way today. Additionally, its ability to analyze the
Customer’s Business Process and Innovative Approach in
solution designing and product placement has helped them
creating a trust bond with their clients in setting up their
businesses. The commitment required in fostering its
services with quality is fulfilled by the experienced team by
communicating directly with the manufacturer or the
service providers. This concept has helped a lot to achieve
mileage against existing industry players and gradually
creating a market space of RR Softtech.
The team understands the vision and aligns with the culture.
“No Cabin” culture helps a lot in terms of maintaining a
healthy work environment where every employee tries to
deliver the best for the growth of the company. This culture
helps to generate innovative ideas and align with the
priorities of key decision-makers to implement it. They
focus on rewarding innovation and celebrating success.
Protagonist to Their Success
With rich industry experience and an age group witnessing
the IT and telecom revolution, the revolution of dialup
connection to 4G, pager to the smartphone, Founder and
CEO of RR Softtech, Rajesh Raveendran has bestowed
services for India’s economic growth and employment. His
experience in the business domain, forecasting business,
and understanding of the market conditions have thrived
him to join the telecom business sector. His confidence to
achieve business goals in addition to a true motivation to
create a roadmap of RR Softtech as a telecom solution
provider has led the company to its success.
Specialism for the Success
Competition and Competitors are the part of business eco-
system which can't be compared in general, with the vision
to focus on providing a complete solution to their customers
according to their need, the company design, manage, build,
and maintain high-quality telecom solutions for businesses
and individuals. Its forte is to take requirements, apply the
36 JULY 2019
39. latest telecom solution methodologies, and propose
innovative technical features that help its clienteles to
achieve their goals. The RR Softtech provides numerous
product and services, such as Unified communication and
Collaboration solution [IP-PBX, Contact Center Solution,
Telecom Automation, Audio-Video conferencing ],
Datacenter and Cloud Hosting services. It also provides
Bandwidth on demand according to the requirement, Single
window Integration, and optimization services that
completes the entire spectrum of Telecom Products and
Services.
Trials and Tribulations
Every growth comes with some opportunities and
challenges that can be realized in a real-time scenario. But
the key factor which impacts opportunities or challenge is
the updated industry knowledge and business
transformation according to the time demand. If a company
is not up to date with the time and market condition, it can't
create or convert any opportunity that would only result in
bouncing back as a business justification and existence in
the market. So, to continue the journey as an upcoming
industry leader in the business segment, RR Softtech is
investing more on its business transformation to be one step
ahead against its competitors. Additionally, analyzing the
market and customer feedback survey is gradually adding a
value to overcome challenges.
Future Paths
The world is witnessing the industry 4.0 revolution wherein
the telecommunication is playing a pivotal role. The
industry is expecting 5G data service which will boost the
speed of IoT and Automation. Government Fiber to the
village Project and initiatives is setting up for the future
growth of the Telecommunication industry. Accordingly, the
company is planning to explore business opportunities in
Automation and Collaboration platforms. It has already
started associating initiative with the vendors and
technology leaders, which will reflect very soon under the
RR Softtech Banner and accordingly set up the business
roadmap.
Our focus is
on providing
a complete
solution to
our customers’
telecom
infrastructure
needs
“
“
Rajesh Raveendran
Founder CEO
MOST
TELECOMTELECOM
10
PROMINENT
THE
PROMINENT
SOLUTION PROVIDERS OF 2019
37JULY 2019
40. The Changing
Face of Used
Two-Wheeler
Industry
Technological Disruption in the Omni-Channel
Ecosystem
India recently overtook China to emerge as the largest new and
used two-wheeler market, globally. Today, our country grasps a
massive market with 150 million two-wheelers on road, making
India the largest producer and two-wheeler manufacturer in the
world.
The rising fuel prices and an inevitable need to commute
conveniently and independently, has led to a great demand for
motorbikes and scooters, being the most
fuel-efficient option available. India’s used
two-wheeler market too, has witnessed
unparalleled success and unprecedented
compounded annual growth rate in terms of
revenue. The used 2W market has now
outdone the new 2W market growth rate by
clocking higher sales. Pre-owned is the new
smart choice of consumers, who desire to
own a private vehicle and commute hassle-
free, without letting it go heavy on their
pockets.
This newly emerging used two-wheeler
market enjoys a varied mix of Indian
consumers who are looking to own a
pocket-friendly mode of private commute.
College-goers, working professionals, bike
enthusiasts who are looking to buy
performance bikes at affordable prices,
working women/housewives, low/middle
income group, delivery boys and similar
audiences majorly constitute the consumer
segment of this market.
However, it differs immensely from the new
two-wheeler market in terms of its structure;
it is very unorganized and scattered when it
comes to pricing and processes. The original
manufacturer brands do not control
parameters like, the price at which it is
bought/sold/stored, the product condition,
after-sales support etc., as opposed to, in
case of a new two-wheeler.
This market is predominantly run by
unorganized sector individual sellers, local
mechanics and small dealerships who resell
used two-wheelers in small dingy shops,
populated in a clustered market. This
traditional fragmented market lacks a
concrete format and comes with various
inadequacies that reflect negatively in the
consumer experience.
In such a market that is devoid of any
structure and standardization we realized
Nikhil Jain - Founder
38 JULY 2019
41. Nikhil Jain is the Founder
and CEO of CredR
(credr.com) – one of
India's Largest Used Two-
wheeler Brand, which has
been voted by renowned
business publications as
the brand to watch out
for. An IIT Bombay 2012
alumnus, he is the perfect
example of a serial
entrepreneur and a
startup evangelist. Having
successfully launched,
scaled, and exited two
ventures so far, Nikhil has
a decade of experience of
stirring various
international business
leaderships and
operations. He has been
recognized amongst the
30 Millennial Under 30 In
Asia by Forbes for his
noteworthy contribution
to the E-commerce and
Shopping landscape.
the need to drive all our efforts in fixing three major aspects that were
missing from the consumer experience; first was trust, second was
transparency, and third was convenience. We sought to technology in
order to organize the overall used two-wheeler ecosystem by
bringing in good quality and a fair pricing system.
Reinventing the Customer Experience with Technology
With robust technology and tools in place, and a stringent grading
system for automobiles, we can resolve the most common conflicts
that a used automobile buyer may face. Here’s how we are
transforming the overall experience through our tech-based solutions.
Verified Sellers: With a lot of stolen bikes being sold, bike thefts, and
forgery cases being reported in the market, it is essential to verify
two-wheelers for any legal issues. In order to maintain a quality
supply of inventory that customers can conveniently choose from, a
pool of legally verified vehicles with proper documentation needs to
be ensured.
Quality: Providing Inspection on the critical automobile parameters
and a detailed inspection report builds trust in the consumer’s mind
with respect to the product quality. It helps them gauge the bike
condition and make an informed decision.
Right Price: Unlike a new purchase, the used two-wheeler market
has no structured pricing in place. To add transparency to the system,
we use a proprietary, algorithm-based tool that evaluates the product
and generates a standardized pricing using dynamic data.
Valued Added Services: The customer interacts at every point and to
cater to their needs, value added services such as warranty,
ownership transfer, insurance, servicing, and financing products can
add convenience to the overall used bike buying experience.
With organized offline and online players emerging in the market, we
are gradually seeing the industry’s shifting centre of gravity. The rise
in e-commerce platforms has caused a big leap in the number of
e-shoppers, which in turn have built trust in the consumers’ minds,
for online platforms. While the buying pattern is largely and
preferably an offline practice in case of vehicles, the online platforms
too have emerged and gained acceptance over a period of time. The
omni-channel ecosystem aims to transform the presently unorganized
used two-wheeler market into a structured and trustworthy market
with its user-centric web platform and offline presence.
Industry Insider
39JULY 2019