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VOL-12 | ISSUE-09 | 2023
www.insightssuccess.com
Mass-scale, Mission-Critical IoT Depends on
the Experience to Deliver Trusted
Components and Services
The
Most
Trusted
Wireless
2023
Technology
Service Providers,
The future is wireless,
and the future is now.
Embrace the evolution
of connectivity.
Ed or's
Note
Ed or's
Note
Ed or's
Note
he foundation of any reputable wireless service
Tprovider is a reliable network. The most trusted
providers invest heavily in infrastructure to offer
extensive coverage and minimize service disruptions.
Reliability is crucial for users who depend on consistent
connectivity for both personal and professional activities.
The tech landscape evolves rapidly, and the best wireless
service providers stay ahead by embracing cutting-edge
technologies. Whether it's the latest in 5G, IoT (Internet of
Things), or other emerging trends, staying technologically
relevant is a hallmark of a trustworthy service provider.
As data becomes more valuable and vulnerable, the most
trusted wireless technology service providers prioritize
robust security measures. This includes encryption
protocols, secure data transmission, and stringent privacy
policies to safeguard user information.
Businesses and individuals have diverse needs, and reliable
service providers understand the importance of scalability.
They offer flexible plans and solutions that can adapt to the
changing requirements of their clients, ensuring that they
can scale their services up or down as needed.
The best wireless service providers are committed to
delivering high-quality service. This involves providing a
reliable and consistent user experience, low latency, and
fast data speeds. QoS measures ensure that users can
depend on their network for critical tasks without
disruptions.
To ensure uninterrupted service, top-tier wireless providers
invest in redundancy and failover systems. This involves
building backup infrastructure and implementing fail-safe
mechanisms to swiftly address any potential issues and
minimize downtime. The technology landscape evolves
rapidly, and the most trusted providers invest in continuous
training for their technical teams. This ensures that their
staff remains knowledgeable about the latest technologies
and can address new challenges effectively.
The hallmarks of trustworthiness in wireless technology
providers extend beyond seamless connectivity to
encompass factors such as sustainability, community
engagement, and adherence to ethical standards.
As users increasingly rely on wireless services for both
personal and professional needs, these traits become
instrumental in defining the success and credibility of
service providers. Spotlighting the journey of these service
providers, Insights Success features the exciting stories of
“The 10 Most Trusted Wireless Technology Service
Providers, 2023.” These organizations continue to adapt,
innovate, and prioritize the diverse needs of their users,
which will undoubtedly secure their place as the most
trusted in the wireless technology domain.
Flip through the page and have a delightful read!
Propelling Excellence
to New Horizons
08
Mass-scale, Mission-Critical IoT Depends
on the Experience to Deliver Trusted
Components and Services
Contents
A
r
t
i
c
l
e
s
At the Glance
Role of Cybersecurity in
the Age of Digital
Transformation
16
Understanding the Aspects of
5G and the Future of Connectivity
Comprehensive Essentials
20
sales@insightssuccess.com
Merry D'Souza
David King
Bruno Alves, Simon Page Peter Collins
Michael Harris Luke A.
Simon, Tom
Jacob Smile
Irvin Wilson Dominique T.
Steve Rodrigues Frank Adams
Editor-in-Chief
Senior Sales Managers Business Development Manager
Marketing Manager
Technical Head
Technical Specialist Digital Marketing Manager
Research Analyst
Database Management Technology Consultant
Deputy Editor Executive Editor Assistant Editors
Visualizer Art & Design Director Associate Designer
Sales Executives
Business Development Executives
SME-SMO Executive
Circulation Manager
Robert Brown Stella Andrew David Stokes
Angela Ruskin
Henry Thomson
Rosy Scott
Jenny Fernandes Lusy Jameson
Copyright © 2023 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success.
Reprint rights remain solely with Insights Success.
Follow us on : www.facebook.com/insightssuccess/ www.twitter.com/insightssuccess
We are also available on :
December, 2023
Brief
Featuring
Company
Airties helps ensure we deliver a premium Wi-Fi service, with
ultra-fast speeds and complete in-home coverage for all.
Bart Vercammen
Chief Product Officer
Airties
airties.com
Amphenol Broadband Solutions provides innovative
technology for end-to-end communications network solutions
in a connected world.
Greg Calton
Director Marketing
Amphenol
Broadband Solutions
amphenolbroadband.com
Automation Anywhere’s diverse leadership shares a deep sense
of responsibility to make the world a better place—a
responsibility that inspires the entire Automation Anywhere
global team every day.
Amr Khamise
Director Division X
Automation Anywhere
automationanywhere.com
Digi is a leading provider of IoT products and solutions that are
supporting multiple industries.
Jayna Locke
Senior Marketing Manager,
Content Director
Digi International
Liquid Intelligent Technologies expansive reach and unique
offering of reliable, high-speed connectivity, state-of-the-art
data centres and innovative digital services, can guide your
business towards the digital future.
Mpeza Mbewe
Head of Marketing
and Public Relations
Liquid Intelligent
Technologies
liquid.tech
LoRaWAN is the IoT solution for long-range and remote area
coverage.
Skye Warden
Vice President of Marketing
LoRa Alliance
lora-alliance.org
MultiTech makes products that connect you to your assets.
Marketing Specialist
Marketing Director
MultiTech
multitech.com
Neterra has been providing international connectivity, fast
internet for business, network management and security
services for 27 years.
Radka Petkova
boubyan.com
Neterra
neterra.net
Quectel is a global IoT solutions provider of cellular modules,
Wi-Fi/GNSS modules, IoT antennas and certification services
to build a smarter world.
Norbert Muhrer
President and CSO
Quectel
quectel.com
Through technological innovation, Rakuten Mobile is
providing a low-cost, high-quality mobile service that is
revolutionizing the telecommunications industry.
Kenji Hirose
Director and Group
Executive Vice President
Rakuten Mobile, Inc.
corp.mobile.rakuten.co.jp
Mass-scale, Mission-Critical IoT Depends
on the Experience to Deliver Trusted
Components and Services
At Quectel, the team explores
possibilities, reshapes limits, and fosters
innovation at its core, building on today's
success for tomorrow's breakthroughs.
C
o
v
e
r
S
t
o
r
y
he Internet of Things is now realizing its potential
Twith massive IoT deployments involving billions of
devices being utilized across the globe. IoT was
never supposed to be a low-volume activity, but it has taken
almost two decades for the technology to emerge into the
mainstream as the technologies, systems, processes and
policies for operating and managing this new industry have
matured.
The early iterations of IoT could be micro-managed, but
mass-scale means this is impractical. Therefore, the IoT
industry has had to devote time, effort and resources to
ensure it is ready for the mass market, writes Norbert
Muhrer, President and CSO, Quectel Wireless
Solutions.
Modern IoT deployments rely on deploying connected
devices to global markets securely at a mass scale. IoT
business cases depend on uninterrupted access to critical
device components and the ability to produce devices that
offer a balanced blend of performance, cost and lifespan.
The complexity of achieving optimized IoT service
launches means that, for many, designing devices, selecting
components, choosing connectivity technologies and
carriers and gaining certifications would be too slow, costly
and inefficient to achieve in-house. Global markets face
constrained access to people with relevant IoT skills and
experience. Few companies can justify maintaining an IoT
team after products have been created and services have
been launched. Devoting resources to continually re-
inventing the wheel is counter-productive and delays time-
to-market.
Companies entering IoT, therefore, are increasingly turning
to trusted partners and suppliers to streamline IoT service
introduction. They can respond to competitive pressures
more rapidly, accelerate time to market and simplify device
development while addressing the complexities of global
deployments. Accessing experienced partners that have the
flexibility to enable deployments to scale up as required is
fundamental to the success of IoT initiatives and helps
companies mitigate the risks of large-scale deployments.
Quectel is a pioneer in IoT and wireless communications,
driving innovation for a smarter world. The company has
focused on advancing the IoT industry and the company has
a unique and extensive track record of successfully helping
partners and customers make their IoT dreams reality. The
company enables innovative solutions in a wide range of
industry sectors, including healthcare, agriculture,
automotive, waste management, energy, payment and asset
tracking.
This experience positions Quectel well when assessing the
significant issues that affect IoT such as massive scale, the
expanded threat surface and compliance with global
certifications. Much of the heavy lifting to address these
issues has been done in the last decade but there are
implications for deployments of tens of millions – or even
hundreds of millions of devices such as with smart meter
deployments in India – being rolled out. Security is an
obvious and ongoing concern with failures and threats
magnified as the scale of IoT projects has grown. This puts
enormous pressure on IoT service providers and
organizations to address security by design at the very start
of an IoT project and then to ensure appropriate security
policies and upgrades are put in place throughout the life of
the deployment.
Safety first
It has therefore become essential for organizations to
thoroughly and rigorously assess the capabilities of their
suppliers and then go further to ensure component supply
will not be interrupted and that suppliers adopt the same
stringent approaches to security and certification as they do
themselves. In this respect the delays to massive IoT
becoming reality have been helpful because the intervening
years have allowed vendors to mature and develop strong
security practices and technologies and to innovate to
ensure IoT devices can be trusted. This has become a
fundamental enabler of mission critical, mass-scale IoT.
Quectel was early to recognize the importance of module
security for its comprehensive range of cellular, Wi-Fi,
Bluetooth, satellite and GNSS modules. The company
adheres to stringent industry standards to ensure the quality
and reliability of its products, especially for mission critical
IoT. Quectel ensures that security is an integral aspect of
every step of a product’s lifecycle by making sure secure
connectivity is enabled by every Quectel module.
Safeguarding data privacy is at the heart of successful IoT
and Quectel does not have any access to data transmitted
through its modules. All data collected is exclusively
managed and stored by Quectel's customers, primarily the
original equipment manufacturers (OEMs) or device
manufacturers. However, security is not an afterthought for
Quectel; it is woven into the fabric of the company's design
and development processes, rigorously assessed and
validated by third-party cybersecurity testing organizations.
The 10 Most Trusted Wireless Technology Service Providers, 2023
To stay ahead, the
company continues to
invest heavily in research
and development, driving
the creation of cutting-
edge solutions that
address emerging market
needs.
In pursuit of further enhancing module security, Quectel has forged a
strategic partnership with Finite State, a US-based specialist focused on
enabling product security teams to protect devices through software
threat, vulnerability and risk management activities. By analyzing every
piece of information in the device firmware, Finite State ensures that
secure device manufacturing can be achieved at scale, integrating
seamlessly into SecOps processes. Through this extensive
testing, Quectel has been able to confirm that its products
exceed industry standards and best practices across
various security measures.
By collaborating with First State, Quectel also
enhances transparency and visibility
throughout the software supply chain and
is able to implement comprehensive
software risk management
strategies. This commitment
extends to compliance and
security across its product
suite and the company
prioritizes
transparency,
teams, dedicated to providing personalized support and
technical expertise.
Quectel FAE teams work in close partnership with
customers, collaborating from project initiation to
completion. Their mission is to thoroughly comprehend
unique project requirements, offer tailored solutions and
address any challenges that may arise during the project's
lifecycle.
Trust in the IoT ecosystem
Collaborations such as Quectel’s with Finite State are
essential because nothing in IoT happens without
interactions between multiple organizations. It is therefore
essential that trust is developed and maintained among
partners, customers, suppliers and industry organizations.
Quectel maintains strong relationships with a diverse array
of partners and industry organizations spanning the entire
ecosystem. The chipsets used in the company's modules
originate from several providers, including Qualcomm, and
the company collaborates with Amazon, Nvidia and many
other innovators across the IoT landscape.
These dynamic alliances empower the company to deliver
state-of-the-art wireless communication solutions, driving
transformative change across an array of industries. In
addition, as an engaged participant in numerous industry
organizations, Quectel actively contributes to developments
within the sector. Membership of organizations such as
GSMA, GSA, CTA, 450 MHz Alliance and the 5G Alliance
underscore the company's commitment to shaping the
future of the industry through collaborative efforts.
Future facing
Quectel played a key role in the early adoption of 5G,
LPWA and C-V2X technologies, often being the first to
commercially introduce modules in these sectors. The
launch of RedCap and satellite communications modules in
2023 is the latest example of Quectel’s development
helping to lead IoT into a new era.
To stay ahead, the company continues to invest heavily in
research and development, driving the creation of
pioneering solutions that address emerging market needs.
Investment in research and development remains at the
heart of Quectel's ethos. The company's commitment to
innovation is exemplified by the establishment of R&D
facilities in Belgrade, Serbia, Penang, Malaysia, and
adherence to regulatory requirements, and the attainment of
industry-leading security benchmarks.
Scale up to meet demand
Security is now, correctly, a showstopper for IoT projects
but IoT’s growth means approaches to support must also
change. A five-country deployment of a million devices has
very different criteria to a single country use case involving
a few thousand products. Therefore, module suppliers must
ensure they have the scale to handle not only customers’
volume demands for specific components but also their
support requirements.
The sheer scale of IoT can be bewildering and businesses
are often faced with suppliers that are not able to provide
sector-specific support and don’t have the capability to
advise and help customers during their deployments.
Quectel ensures customer satisfaction and the flawless
execution of project implementations with its strategically
positioned regional FAE (Field Application Engineering)
Norbert Muhrer
President and CSO
Vancouver, Canada, which provide invaluable support to
customers worldwide. In addition, Quectel prioritizes
adaptability and scalability in its solutions, ensuring
compatibility with a wide range of applications and
industries. This approach empowers businesses to
seamlessly integrate Quectel's offerings into their projects,
unlocking new avenues for growth and innovation.
IoT never stands still and Quectel is always exploring new
technologies and assessing the maturity of innovations in
readiness for real world deployments. Quectel embraces
emerging technologies that are poised to make a substantial
impact on the IoT and wireless communication industries in
the near future. Obvious connectivity technologies include
5G and 6G plus the latest innovations in satellite and non-
terrestrial networks (NTNs).
For 5G and beyond, the rollout of 5G networks promises
increased bandwidth, lower latency and enhanced
connectivity, revolutionizing IoT applications. Quectel has
a wide range of 5G-compatible modules to capitalize on the
potential of this technology, enabling faster and more
reliable data transmission for IoT devices and continues to
work on developing ever better solutions.
By integrating advanced satellite communication
capabilities into its portfolio, Quectel empowers industries
and enterprises with reliable, global connectivity, regardless
of geographical constraints. This expansion into satellite
technology reaffirms Quectel's commitment to pioneering
connectivity solutions across diverse landscapes and
cementing its position as a trailblazer in the field.
Quectel has emerged as a prominent IoT solutions provider,
offering an extensive array of services that go beyond its
module and antennas portfolios. The experience gained so
far feeds into Quectel’s innovations for the future and in
building capabilities further. Quectel’s goal is to provide
excellent support for their customers while providing highly
secure products that safeguard customers and protect their
data.
As a global IoT solutions provider, Quectel occupies a
position of trust as the enabler of millions of connected
devices. Quectel’s priority is to ensure that trust is always
maintained as they develop ever more secure, reliable
solutions in their quest to build a smarter world.
Ensuring comprehensive
network compatibility,
Quectel collaborates
closely with a wide
spectrum of global
network operators.
Choose
Excellent
Choose
Insights.
Role of
Cybsecityin the Age of
Digital
Transfmation
December 2023 | 16 | www.insightssuccess.com
At the Glance
In the contemporary landscape, the rapid pace of
technological advancement has given rise to the age of
digital transformation. Organizations across industries
are embracing digital technologies to enhance efficiency,
customer experiences, and competitiveness. However, with
this digital evolution comes an increasingly complex threat
landscape, making robust cybersecurity measures an
indispensable component of any successful digital
transformation strategy.
The Digital Transformation Landscape
Digital transformation involves the integration of digital
technologies into various aspects of an organization's
operations, from customer interactions to internal processes.
Cloud computing, Internet of Things (IoT) devices, artificial
intelligence (AI), big data analytics, and mobile
applications are just a few examples of technologies fueling
this transformation. These technologies enable real-time
data sharing, automation, and improved decision-making,
paving the way for enhanced business models and services.
The Heightened Cybersecurity Challenge
While digital transformation offers numerous benefits, it
also introduces new and evolving cybersecurity challenges.
As organizations become more interconnected and data-
driven, the attack surface for cybercriminals expands
exponentially. This interconnectedness, while facilitating
data flow, also exposes critical vulnerabilities if not
adequately protected.
Data Privacy and Compliance
The digital transformation landscape is marked by stringent
data privacy regulations, such as the General Data
Protection Regulation (GDPR) and the California
Consumer Privacy Act (CCPA). Organizations must not
only secure their digital assets but also ensure compliance
with these regulations. Failure to do so not only invites
legal repercussions but also erodes customer trust.
Emergence of New Threat Vectors
The increased reliance on IoT devices introduces a new set
of vulnerabilities. These devices are often designed
December 3 17 www.
202 | | insightssuccess.com
with functionality prioritized over security, making them
prime targets for cyberattacks. Hackers can exploit these
devices to gain access to critical systems, disrupt
operations, or steal sensitive information.
Cybersecurity as an Enabler of Digital Transformation
While the challenges are daunting, cybersecurity is not
merely a defensive measure. It can serve as a catalyst for
successful digital transformation by instilling confidence in
customers, stakeholders, and partners. A robust
cybersecurity framework can enable organizations to
innovate without compromising security, ensuring that new
technologies are implemented safely and effectively.
Integrated Security Strategies
To effectively address the cybersecurity challenges posed
by digital transformation, organizations must adopt a
comprehensive approach. This includes regular risk
assessments, continuous monitoring, threat intelligence
sharing, and employee training. Moreover, security should
be integrated into every stage of technology
implementation, from design to deployment.
The Evolving Cyber Threat Landscape
The digital age has brought about a paradigm shift in the
cyber threat landscape. Traditional security measures that
were effective in the past may not be sufficient to combat
the sophisticated and agile tactics employed by modern
cybercriminals. Cyberattacks have become more targeted,
frequent, and damaging, necessitating a proactive and
dynamic cybersecurity approach.
Zero Trust Architecture: Redefining Security Perimeters
The traditional concept of a secure perimeter has been
challenged by the proliferation of remote work, cloud
computing, and mobile devices. Zero Trust Architecture
(ZTA) is gaining traction as a more resilient security model.
ZTA operates under the assumption that no device, user, or
network is inherently trusted. Instead of relying on a single
defense perimeter, ZTA enforces security controls at various
levels, granting access only to verified users and devices.
This approach aligns well with the distributed nature of
digital transformation technologies.
AI and Machine Learning: Bolstering Cyber Defense
As cyber threats become more complex, AI and machine
learning are playing a crucial role in bolstering
cybersecurity efforts. These technologies can rapidly
analyze vast amounts of data to identify patterns indicative
of potential threats. AI-powered tools can detect anomalies
in network traffic, flagging suspicious behavior and
enabling quick response. Moreover, AI can predict
emerging threats based on historical data, offering
organizations a proactive advantage in staying ahead of
cybercriminals.
DevSecOps: Integrating Security into Development
The traditional approach of bolting on security after
development is no longer tenable in the digital age.
DevSecOps integrates security into the entire software
development lifecycle, ensuring that security measures are
built in from the outset. By embedding security practices
into the development process, organizations can identify
and address vulnerabilities early, reducing the risk of
security breaches and facilitating continuous delivery of
secure software.
Rethinking Cybersecurity for the Digital Age
The advent of digital transformation has reshaped how
organizations operate, interact, and innovate. While the
benefits are evident, the complexity and diversity of
technologies in use have significantly expanded the attack
surface for cyber threats. As organizations embrace this
digital revolution, a holistic approach to cybersecurity
becomes imperative to safeguard critical assets and ensure
sustained growth.
In the era of digital transformation, the role of cybersecurity
has evolved from a peripheral concern to a foundational
element of organizational strategy. Organizations that
prioritize cybersecurity as an integral part of their digital
transformation efforts will not only safeguard their assets
and reputation but also establish a competitive edge. As
technology continues to advance, the synergy between
cybersecurity and digital transformation will be pivotal in
shaping a secure and prosperous digital future.
December 2023 | 18 | www.insightssuccess.com
Comprehensive Essentials
Understanding the Aspects of
Connectivity
5G and the Future of
December 2023 | 20 | www.insightssuccess.com
In the rapidly evolving digital landscape, the advent of 5G
technology has emerged as a game-changer, promising to
reshape the way we connect, communicate, and experience
the world around us. 5G, the fifth generation of cellular
technology, is poised to unlock unprecedented speeds, ultra-low
latency, and exceptional reliability, revolutionizing industries and
paving the way for innovative applications that were once deemed
unattainable. This article delves into the various aspects of 5G and
its profound implications for the future of connectivity.
Speed and Capacity
At the heart of 5G's appeal lies its remarkable speed and capacity
enhancements. Compared to its predecessor, 4G, 5G is designed to
deliver data rates several times faster, enabling lightning-fast
downloads, seamless streaming, and virtually lag-free experiences.
This immense capacity empowers users to engage with data-
intensive applications, such as 4K and 8K video streaming,
augmented reality (AR), and virtual reality (VR), without
compromising quality or speed.
Ultra-Low Latency
Latency, the time it takes for data to travel from a source to its
destination, is a critical factor in modern digital interactions. 5G
introduces ultra-low latency, reducing response times to mere
milliseconds. This advancement is particularly significant for
applications requiring real-time interactions, such as remote
surgery, autonomous vehicles, and industrial automation. With
5G's minimal latency, these technologies can operate with
heightened precision and efficiency.
Network Slicing
One of the groundbreaking features of 5G is network slicing, a
capability that enables the virtual partitioning of the network to
cater to diverse use cases. Each "slice" can be tailored to specific
requirements, allocating resources based on the unique needs of
applications. This innovation paves the way for a single physical
network infrastructure to serve a multitude of industries, ranging
from healthcare and transportation to entertainment and
manufacturing, each with distinct connectivity demands.
Massive IoT Connectivity
The Internet of Things (IoT) is expanding at an exponential rate,
with billions of interconnected devices becoming integral
December 3 21 www.
202 | | insightssuccess.com
to daily life. 5G's massive IoT connectivity is designed to
accommodate this surge, facilitating seamless
communication between devices, sensors, and platforms.
This enables the growth of smart cities, smart homes, and a
range of IoT-powered solutions that enhance efficiency,
sustainability, and convenience.
Impact on Industries
The ripple effect of 5G is palpable across industries.
Healthcare is set to experience telemedicine's
transformation, with high-resolution video consultations
and remote diagnostics becoming the norm. Manufacturing
gains an edge through smart factories, where real-time
monitoring, predictive maintenance, and robotic automation
optimize operations. Transportation systems evolve into
interconnected, autonomous networks, enhancing road
safety and traffic management. Moreover, entertainment
and media embrace immersive experiences, AR, and VR on
a scale previously unattainable.
Challenges and Considerations
While the potential of 5G is exciting, its widespread
adoption is not without challenges. Infrastructure
development, including the deployment of numerous small
cells, is essential for achieving comprehensive coverage.
Additionally, security concerns, such as the increased attack
surface due to more connected devices, demand robust
cybersecurity measures to safeguard data and privacy.
The Path Forward
The journey towards 5G's full realization requires
collaborative efforts from governments, telecommunication
companies, technology providers, and various industries.
Policymakers must allocate resources to support
infrastructure development, while industry players must
continue refining technologies to ensure interoperability and
security.
MIMO and Beamforming
Multiple Input Multiple Output (MIMO) technology and
beamforming are integral components of 5G's architecture.
MIMO utilizes multiple antennas to transmit and receive
data simultaneously, enhancing both data rates and network
coverage. Beamforming focuses signals towards specific
devices, improving signal strength and reducing
interference, leading to a more efficient use of available
spectrum.
Spectrum Utilization
5G operates across a wide spectrum, including low, mid,
and high frequencies. Each spectrum band offers a unique
trade-off between coverage and data capacity. Low bands
provide extensive coverage, making them suitable for rural
areas, while mid and high bands enable high data rates and
are more applicable in urban environments.
Edge Computing
5G's low latency is amplified by edge computing, a
paradigm that processes data closer to its source. This
reduces the need for data to travel long distances to central
data centers, improving real-time applications and reducing
network congestion.
Global Standardization
Standardization plays a pivotal role in the adoption and
success of any technology. 5G benefits from well-defined
global standards, ensuring interoperability between devices
and networks across different countries and regions.
Economic Impact
The deployment of 5G infrastructure stimulates economic
growth by creating jobs, driving innovation, and fostering
new business models. As industries embrace the potential of
5G, the technology catalyzes the growth of start-ups and
supports the evolution of established businesses.
5G is poised to redefine the landscape of connectivity,
transcending current limitations to enable unprecedented
speeds, ultra-low latency, and remarkable capacity. As
industries adapt to this transformative technology, the world
stands on the brink of an era where innovation knows no
bounds. By comprehending the various aspects of 5G and
embracing its potential, we pave the way for a future where
connectivity isn't just a service but an enabler of progress
and innovation.
December 2023 | 22 | www.insightssuccess.com
Cut the cords, break
the boundaries. Wireless
solutions redefine connectivity
www.insightssuccess.com

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The 10 Most Trusted Wireless Technology Service Providers, 2023.pdf

  • 1. VOL-12 | ISSUE-09 | 2023 www.insightssuccess.com Mass-scale, Mission-Critical IoT Depends on the Experience to Deliver Trusted Components and Services The Most Trusted Wireless 2023 Technology Service Providers,
  • 2.
  • 3. The future is wireless, and the future is now. Embrace the evolution of connectivity.
  • 5. he foundation of any reputable wireless service Tprovider is a reliable network. The most trusted providers invest heavily in infrastructure to offer extensive coverage and minimize service disruptions. Reliability is crucial for users who depend on consistent connectivity for both personal and professional activities. The tech landscape evolves rapidly, and the best wireless service providers stay ahead by embracing cutting-edge technologies. Whether it's the latest in 5G, IoT (Internet of Things), or other emerging trends, staying technologically relevant is a hallmark of a trustworthy service provider. As data becomes more valuable and vulnerable, the most trusted wireless technology service providers prioritize robust security measures. This includes encryption protocols, secure data transmission, and stringent privacy policies to safeguard user information. Businesses and individuals have diverse needs, and reliable service providers understand the importance of scalability. They offer flexible plans and solutions that can adapt to the changing requirements of their clients, ensuring that they can scale their services up or down as needed. The best wireless service providers are committed to delivering high-quality service. This involves providing a reliable and consistent user experience, low latency, and fast data speeds. QoS measures ensure that users can depend on their network for critical tasks without disruptions. To ensure uninterrupted service, top-tier wireless providers invest in redundancy and failover systems. This involves building backup infrastructure and implementing fail-safe mechanisms to swiftly address any potential issues and minimize downtime. The technology landscape evolves rapidly, and the most trusted providers invest in continuous training for their technical teams. This ensures that their staff remains knowledgeable about the latest technologies and can address new challenges effectively. The hallmarks of trustworthiness in wireless technology providers extend beyond seamless connectivity to encompass factors such as sustainability, community engagement, and adherence to ethical standards. As users increasingly rely on wireless services for both personal and professional needs, these traits become instrumental in defining the success and credibility of service providers. Spotlighting the journey of these service providers, Insights Success features the exciting stories of “The 10 Most Trusted Wireless Technology Service Providers, 2023.” These organizations continue to adapt, innovate, and prioritize the diverse needs of their users, which will undoubtedly secure their place as the most trusted in the wireless technology domain. Flip through the page and have a delightful read! Propelling Excellence to New Horizons
  • 6. 08 Mass-scale, Mission-Critical IoT Depends on the Experience to Deliver Trusted Components and Services
  • 7. Contents A r t i c l e s At the Glance Role of Cybersecurity in the Age of Digital Transformation 16 Understanding the Aspects of 5G and the Future of Connectivity Comprehensive Essentials 20
  • 8. sales@insightssuccess.com Merry D'Souza David King Bruno Alves, Simon Page Peter Collins Michael Harris Luke A. Simon, Tom Jacob Smile Irvin Wilson Dominique T. Steve Rodrigues Frank Adams Editor-in-Chief Senior Sales Managers Business Development Manager Marketing Manager Technical Head Technical Specialist Digital Marketing Manager Research Analyst Database Management Technology Consultant Deputy Editor Executive Editor Assistant Editors Visualizer Art & Design Director Associate Designer Sales Executives Business Development Executives SME-SMO Executive Circulation Manager Robert Brown Stella Andrew David Stokes Angela Ruskin Henry Thomson Rosy Scott Jenny Fernandes Lusy Jameson Copyright © 2023 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success. Reprint rights remain solely with Insights Success. Follow us on : www.facebook.com/insightssuccess/ www.twitter.com/insightssuccess We are also available on : December, 2023
  • 9. Brief Featuring Company Airties helps ensure we deliver a premium Wi-Fi service, with ultra-fast speeds and complete in-home coverage for all. Bart Vercammen Chief Product Officer Airties airties.com Amphenol Broadband Solutions provides innovative technology for end-to-end communications network solutions in a connected world. Greg Calton Director Marketing Amphenol Broadband Solutions amphenolbroadband.com Automation Anywhere’s diverse leadership shares a deep sense of responsibility to make the world a better place—a responsibility that inspires the entire Automation Anywhere global team every day. Amr Khamise Director Division X Automation Anywhere automationanywhere.com Digi is a leading provider of IoT products and solutions that are supporting multiple industries. Jayna Locke Senior Marketing Manager, Content Director Digi International Liquid Intelligent Technologies expansive reach and unique offering of reliable, high-speed connectivity, state-of-the-art data centres and innovative digital services, can guide your business towards the digital future. Mpeza Mbewe Head of Marketing and Public Relations Liquid Intelligent Technologies liquid.tech LoRaWAN is the IoT solution for long-range and remote area coverage. Skye Warden Vice President of Marketing LoRa Alliance lora-alliance.org MultiTech makes products that connect you to your assets. Marketing Specialist Marketing Director MultiTech multitech.com Neterra has been providing international connectivity, fast internet for business, network management and security services for 27 years. Radka Petkova boubyan.com Neterra neterra.net Quectel is a global IoT solutions provider of cellular modules, Wi-Fi/GNSS modules, IoT antennas and certification services to build a smarter world. Norbert Muhrer President and CSO Quectel quectel.com Through technological innovation, Rakuten Mobile is providing a low-cost, high-quality mobile service that is revolutionizing the telecommunications industry. Kenji Hirose Director and Group Executive Vice President Rakuten Mobile, Inc. corp.mobile.rakuten.co.jp
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  • 11. Mass-scale, Mission-Critical IoT Depends on the Experience to Deliver Trusted Components and Services At Quectel, the team explores possibilities, reshapes limits, and fosters innovation at its core, building on today's success for tomorrow's breakthroughs. C o v e r S t o r y
  • 12. he Internet of Things is now realizing its potential Twith massive IoT deployments involving billions of devices being utilized across the globe. IoT was never supposed to be a low-volume activity, but it has taken almost two decades for the technology to emerge into the mainstream as the technologies, systems, processes and policies for operating and managing this new industry have matured. The early iterations of IoT could be micro-managed, but mass-scale means this is impractical. Therefore, the IoT industry has had to devote time, effort and resources to ensure it is ready for the mass market, writes Norbert Muhrer, President and CSO, Quectel Wireless Solutions. Modern IoT deployments rely on deploying connected devices to global markets securely at a mass scale. IoT business cases depend on uninterrupted access to critical device components and the ability to produce devices that offer a balanced blend of performance, cost and lifespan. The complexity of achieving optimized IoT service launches means that, for many, designing devices, selecting components, choosing connectivity technologies and carriers and gaining certifications would be too slow, costly and inefficient to achieve in-house. Global markets face constrained access to people with relevant IoT skills and experience. Few companies can justify maintaining an IoT team after products have been created and services have been launched. Devoting resources to continually re- inventing the wheel is counter-productive and delays time- to-market. Companies entering IoT, therefore, are increasingly turning to trusted partners and suppliers to streamline IoT service introduction. They can respond to competitive pressures more rapidly, accelerate time to market and simplify device development while addressing the complexities of global deployments. Accessing experienced partners that have the flexibility to enable deployments to scale up as required is fundamental to the success of IoT initiatives and helps companies mitigate the risks of large-scale deployments. Quectel is a pioneer in IoT and wireless communications, driving innovation for a smarter world. The company has focused on advancing the IoT industry and the company has a unique and extensive track record of successfully helping partners and customers make their IoT dreams reality. The company enables innovative solutions in a wide range of industry sectors, including healthcare, agriculture, automotive, waste management, energy, payment and asset tracking. This experience positions Quectel well when assessing the significant issues that affect IoT such as massive scale, the expanded threat surface and compliance with global certifications. Much of the heavy lifting to address these issues has been done in the last decade but there are implications for deployments of tens of millions – or even hundreds of millions of devices such as with smart meter deployments in India – being rolled out. Security is an obvious and ongoing concern with failures and threats magnified as the scale of IoT projects has grown. This puts enormous pressure on IoT service providers and organizations to address security by design at the very start of an IoT project and then to ensure appropriate security policies and upgrades are put in place throughout the life of the deployment. Safety first It has therefore become essential for organizations to thoroughly and rigorously assess the capabilities of their suppliers and then go further to ensure component supply will not be interrupted and that suppliers adopt the same stringent approaches to security and certification as they do themselves. In this respect the delays to massive IoT becoming reality have been helpful because the intervening years have allowed vendors to mature and develop strong security practices and technologies and to innovate to ensure IoT devices can be trusted. This has become a fundamental enabler of mission critical, mass-scale IoT. Quectel was early to recognize the importance of module security for its comprehensive range of cellular, Wi-Fi, Bluetooth, satellite and GNSS modules. The company adheres to stringent industry standards to ensure the quality and reliability of its products, especially for mission critical IoT. Quectel ensures that security is an integral aspect of every step of a product’s lifecycle by making sure secure connectivity is enabled by every Quectel module. Safeguarding data privacy is at the heart of successful IoT and Quectel does not have any access to data transmitted through its modules. All data collected is exclusively managed and stored by Quectel's customers, primarily the original equipment manufacturers (OEMs) or device manufacturers. However, security is not an afterthought for Quectel; it is woven into the fabric of the company's design and development processes, rigorously assessed and validated by third-party cybersecurity testing organizations. The 10 Most Trusted Wireless Technology Service Providers, 2023
  • 13. To stay ahead, the company continues to invest heavily in research and development, driving the creation of cutting- edge solutions that address emerging market needs. In pursuit of further enhancing module security, Quectel has forged a strategic partnership with Finite State, a US-based specialist focused on enabling product security teams to protect devices through software threat, vulnerability and risk management activities. By analyzing every piece of information in the device firmware, Finite State ensures that secure device manufacturing can be achieved at scale, integrating seamlessly into SecOps processes. Through this extensive testing, Quectel has been able to confirm that its products exceed industry standards and best practices across various security measures. By collaborating with First State, Quectel also enhances transparency and visibility throughout the software supply chain and is able to implement comprehensive software risk management strategies. This commitment extends to compliance and security across its product suite and the company prioritizes transparency,
  • 14. teams, dedicated to providing personalized support and technical expertise. Quectel FAE teams work in close partnership with customers, collaborating from project initiation to completion. Their mission is to thoroughly comprehend unique project requirements, offer tailored solutions and address any challenges that may arise during the project's lifecycle. Trust in the IoT ecosystem Collaborations such as Quectel’s with Finite State are essential because nothing in IoT happens without interactions between multiple organizations. It is therefore essential that trust is developed and maintained among partners, customers, suppliers and industry organizations. Quectel maintains strong relationships with a diverse array of partners and industry organizations spanning the entire ecosystem. The chipsets used in the company's modules originate from several providers, including Qualcomm, and the company collaborates with Amazon, Nvidia and many other innovators across the IoT landscape. These dynamic alliances empower the company to deliver state-of-the-art wireless communication solutions, driving transformative change across an array of industries. In addition, as an engaged participant in numerous industry organizations, Quectel actively contributes to developments within the sector. Membership of organizations such as GSMA, GSA, CTA, 450 MHz Alliance and the 5G Alliance underscore the company's commitment to shaping the future of the industry through collaborative efforts. Future facing Quectel played a key role in the early adoption of 5G, LPWA and C-V2X technologies, often being the first to commercially introduce modules in these sectors. The launch of RedCap and satellite communications modules in 2023 is the latest example of Quectel’s development helping to lead IoT into a new era. To stay ahead, the company continues to invest heavily in research and development, driving the creation of pioneering solutions that address emerging market needs. Investment in research and development remains at the heart of Quectel's ethos. The company's commitment to innovation is exemplified by the establishment of R&D facilities in Belgrade, Serbia, Penang, Malaysia, and adherence to regulatory requirements, and the attainment of industry-leading security benchmarks. Scale up to meet demand Security is now, correctly, a showstopper for IoT projects but IoT’s growth means approaches to support must also change. A five-country deployment of a million devices has very different criteria to a single country use case involving a few thousand products. Therefore, module suppliers must ensure they have the scale to handle not only customers’ volume demands for specific components but also their support requirements. The sheer scale of IoT can be bewildering and businesses are often faced with suppliers that are not able to provide sector-specific support and don’t have the capability to advise and help customers during their deployments. Quectel ensures customer satisfaction and the flawless execution of project implementations with its strategically positioned regional FAE (Field Application Engineering) Norbert Muhrer President and CSO
  • 15. Vancouver, Canada, which provide invaluable support to customers worldwide. In addition, Quectel prioritizes adaptability and scalability in its solutions, ensuring compatibility with a wide range of applications and industries. This approach empowers businesses to seamlessly integrate Quectel's offerings into their projects, unlocking new avenues for growth and innovation. IoT never stands still and Quectel is always exploring new technologies and assessing the maturity of innovations in readiness for real world deployments. Quectel embraces emerging technologies that are poised to make a substantial impact on the IoT and wireless communication industries in the near future. Obvious connectivity technologies include 5G and 6G plus the latest innovations in satellite and non- terrestrial networks (NTNs). For 5G and beyond, the rollout of 5G networks promises increased bandwidth, lower latency and enhanced connectivity, revolutionizing IoT applications. Quectel has a wide range of 5G-compatible modules to capitalize on the potential of this technology, enabling faster and more reliable data transmission for IoT devices and continues to work on developing ever better solutions. By integrating advanced satellite communication capabilities into its portfolio, Quectel empowers industries and enterprises with reliable, global connectivity, regardless of geographical constraints. This expansion into satellite technology reaffirms Quectel's commitment to pioneering connectivity solutions across diverse landscapes and cementing its position as a trailblazer in the field. Quectel has emerged as a prominent IoT solutions provider, offering an extensive array of services that go beyond its module and antennas portfolios. The experience gained so far feeds into Quectel’s innovations for the future and in building capabilities further. Quectel’s goal is to provide excellent support for their customers while providing highly secure products that safeguard customers and protect their data. As a global IoT solutions provider, Quectel occupies a position of trust as the enabler of millions of connected devices. Quectel’s priority is to ensure that trust is always maintained as they develop ever more secure, reliable solutions in their quest to build a smarter world. Ensuring comprehensive network compatibility, Quectel collaborates closely with a wide spectrum of global network operators.
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  • 18. Role of Cybsecityin the Age of Digital Transfmation December 2023 | 16 | www.insightssuccess.com
  • 19. At the Glance In the contemporary landscape, the rapid pace of technological advancement has given rise to the age of digital transformation. Organizations across industries are embracing digital technologies to enhance efficiency, customer experiences, and competitiveness. However, with this digital evolution comes an increasingly complex threat landscape, making robust cybersecurity measures an indispensable component of any successful digital transformation strategy. The Digital Transformation Landscape Digital transformation involves the integration of digital technologies into various aspects of an organization's operations, from customer interactions to internal processes. Cloud computing, Internet of Things (IoT) devices, artificial intelligence (AI), big data analytics, and mobile applications are just a few examples of technologies fueling this transformation. These technologies enable real-time data sharing, automation, and improved decision-making, paving the way for enhanced business models and services. The Heightened Cybersecurity Challenge While digital transformation offers numerous benefits, it also introduces new and evolving cybersecurity challenges. As organizations become more interconnected and data- driven, the attack surface for cybercriminals expands exponentially. This interconnectedness, while facilitating data flow, also exposes critical vulnerabilities if not adequately protected. Data Privacy and Compliance The digital transformation landscape is marked by stringent data privacy regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Organizations must not only secure their digital assets but also ensure compliance with these regulations. Failure to do so not only invites legal repercussions but also erodes customer trust. Emergence of New Threat Vectors The increased reliance on IoT devices introduces a new set of vulnerabilities. These devices are often designed December 3 17 www. 202 | | insightssuccess.com
  • 20. with functionality prioritized over security, making them prime targets for cyberattacks. Hackers can exploit these devices to gain access to critical systems, disrupt operations, or steal sensitive information. Cybersecurity as an Enabler of Digital Transformation While the challenges are daunting, cybersecurity is not merely a defensive measure. It can serve as a catalyst for successful digital transformation by instilling confidence in customers, stakeholders, and partners. A robust cybersecurity framework can enable organizations to innovate without compromising security, ensuring that new technologies are implemented safely and effectively. Integrated Security Strategies To effectively address the cybersecurity challenges posed by digital transformation, organizations must adopt a comprehensive approach. This includes regular risk assessments, continuous monitoring, threat intelligence sharing, and employee training. Moreover, security should be integrated into every stage of technology implementation, from design to deployment. The Evolving Cyber Threat Landscape The digital age has brought about a paradigm shift in the cyber threat landscape. Traditional security measures that were effective in the past may not be sufficient to combat the sophisticated and agile tactics employed by modern cybercriminals. Cyberattacks have become more targeted, frequent, and damaging, necessitating a proactive and dynamic cybersecurity approach. Zero Trust Architecture: Redefining Security Perimeters The traditional concept of a secure perimeter has been challenged by the proliferation of remote work, cloud computing, and mobile devices. Zero Trust Architecture (ZTA) is gaining traction as a more resilient security model. ZTA operates under the assumption that no device, user, or network is inherently trusted. Instead of relying on a single defense perimeter, ZTA enforces security controls at various levels, granting access only to verified users and devices. This approach aligns well with the distributed nature of digital transformation technologies. AI and Machine Learning: Bolstering Cyber Defense As cyber threats become more complex, AI and machine learning are playing a crucial role in bolstering cybersecurity efforts. These technologies can rapidly analyze vast amounts of data to identify patterns indicative of potential threats. AI-powered tools can detect anomalies in network traffic, flagging suspicious behavior and enabling quick response. Moreover, AI can predict emerging threats based on historical data, offering organizations a proactive advantage in staying ahead of cybercriminals. DevSecOps: Integrating Security into Development The traditional approach of bolting on security after development is no longer tenable in the digital age. DevSecOps integrates security into the entire software development lifecycle, ensuring that security measures are built in from the outset. By embedding security practices into the development process, organizations can identify and address vulnerabilities early, reducing the risk of security breaches and facilitating continuous delivery of secure software. Rethinking Cybersecurity for the Digital Age The advent of digital transformation has reshaped how organizations operate, interact, and innovate. While the benefits are evident, the complexity and diversity of technologies in use have significantly expanded the attack surface for cyber threats. As organizations embrace this digital revolution, a holistic approach to cybersecurity becomes imperative to safeguard critical assets and ensure sustained growth. In the era of digital transformation, the role of cybersecurity has evolved from a peripheral concern to a foundational element of organizational strategy. Organizations that prioritize cybersecurity as an integral part of their digital transformation efforts will not only safeguard their assets and reputation but also establish a competitive edge. As technology continues to advance, the synergy between cybersecurity and digital transformation will be pivotal in shaping a secure and prosperous digital future. December 2023 | 18 | www.insightssuccess.com
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  • 22. Comprehensive Essentials Understanding the Aspects of Connectivity 5G and the Future of December 2023 | 20 | www.insightssuccess.com
  • 23. In the rapidly evolving digital landscape, the advent of 5G technology has emerged as a game-changer, promising to reshape the way we connect, communicate, and experience the world around us. 5G, the fifth generation of cellular technology, is poised to unlock unprecedented speeds, ultra-low latency, and exceptional reliability, revolutionizing industries and paving the way for innovative applications that were once deemed unattainable. This article delves into the various aspects of 5G and its profound implications for the future of connectivity. Speed and Capacity At the heart of 5G's appeal lies its remarkable speed and capacity enhancements. Compared to its predecessor, 4G, 5G is designed to deliver data rates several times faster, enabling lightning-fast downloads, seamless streaming, and virtually lag-free experiences. This immense capacity empowers users to engage with data- intensive applications, such as 4K and 8K video streaming, augmented reality (AR), and virtual reality (VR), without compromising quality or speed. Ultra-Low Latency Latency, the time it takes for data to travel from a source to its destination, is a critical factor in modern digital interactions. 5G introduces ultra-low latency, reducing response times to mere milliseconds. This advancement is particularly significant for applications requiring real-time interactions, such as remote surgery, autonomous vehicles, and industrial automation. With 5G's minimal latency, these technologies can operate with heightened precision and efficiency. Network Slicing One of the groundbreaking features of 5G is network slicing, a capability that enables the virtual partitioning of the network to cater to diverse use cases. Each "slice" can be tailored to specific requirements, allocating resources based on the unique needs of applications. This innovation paves the way for a single physical network infrastructure to serve a multitude of industries, ranging from healthcare and transportation to entertainment and manufacturing, each with distinct connectivity demands. Massive IoT Connectivity The Internet of Things (IoT) is expanding at an exponential rate, with billions of interconnected devices becoming integral December 3 21 www. 202 | | insightssuccess.com
  • 24. to daily life. 5G's massive IoT connectivity is designed to accommodate this surge, facilitating seamless communication between devices, sensors, and platforms. This enables the growth of smart cities, smart homes, and a range of IoT-powered solutions that enhance efficiency, sustainability, and convenience. Impact on Industries The ripple effect of 5G is palpable across industries. Healthcare is set to experience telemedicine's transformation, with high-resolution video consultations and remote diagnostics becoming the norm. Manufacturing gains an edge through smart factories, where real-time monitoring, predictive maintenance, and robotic automation optimize operations. Transportation systems evolve into interconnected, autonomous networks, enhancing road safety and traffic management. Moreover, entertainment and media embrace immersive experiences, AR, and VR on a scale previously unattainable. Challenges and Considerations While the potential of 5G is exciting, its widespread adoption is not without challenges. Infrastructure development, including the deployment of numerous small cells, is essential for achieving comprehensive coverage. Additionally, security concerns, such as the increased attack surface due to more connected devices, demand robust cybersecurity measures to safeguard data and privacy. The Path Forward The journey towards 5G's full realization requires collaborative efforts from governments, telecommunication companies, technology providers, and various industries. Policymakers must allocate resources to support infrastructure development, while industry players must continue refining technologies to ensure interoperability and security. MIMO and Beamforming Multiple Input Multiple Output (MIMO) technology and beamforming are integral components of 5G's architecture. MIMO utilizes multiple antennas to transmit and receive data simultaneously, enhancing both data rates and network coverage. Beamforming focuses signals towards specific devices, improving signal strength and reducing interference, leading to a more efficient use of available spectrum. Spectrum Utilization 5G operates across a wide spectrum, including low, mid, and high frequencies. Each spectrum band offers a unique trade-off between coverage and data capacity. Low bands provide extensive coverage, making them suitable for rural areas, while mid and high bands enable high data rates and are more applicable in urban environments. Edge Computing 5G's low latency is amplified by edge computing, a paradigm that processes data closer to its source. This reduces the need for data to travel long distances to central data centers, improving real-time applications and reducing network congestion. Global Standardization Standardization plays a pivotal role in the adoption and success of any technology. 5G benefits from well-defined global standards, ensuring interoperability between devices and networks across different countries and regions. Economic Impact The deployment of 5G infrastructure stimulates economic growth by creating jobs, driving innovation, and fostering new business models. As industries embrace the potential of 5G, the technology catalyzes the growth of start-ups and supports the evolution of established businesses. 5G is poised to redefine the landscape of connectivity, transcending current limitations to enable unprecedented speeds, ultra-low latency, and remarkable capacity. As industries adapt to this transformative technology, the world stands on the brink of an era where innovation knows no bounds. By comprehending the various aspects of 5G and embracing its potential, we pave the way for a future where connectivity isn't just a service but an enabler of progress and innovation. December 2023 | 22 | www.insightssuccess.com
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  • 26. Cut the cords, break the boundaries. Wireless solutions redefine connectivity
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