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The Silicon Review | 50 Leading Companies of The Year 2020

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Leadership Technology Business Features CIOs
www.thesiliconreview.com
Mihai Ivascu, CEO & Founder
Guarding Cybersecurity S...
T
he concept of adding sensors
and intelligence to basic
everyday objects was an often
discussed concept during the 1980s
...
extensive reach of its distribution
network, MultiTech is easy to choose
and easy to buy. Thanks to in-house
manufacturing...
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The Silicon Review | 50 Leading Companies of The Year 2020

  1. 1. Leadership Technology Business Features CIOs www.thesiliconreview.com Mihai Ivascu, CEO & Founder Guarding Cybersecurity Space: Modex BCDB Writes a New Chapter in Blockchain Technology Guarding Cybersecurity Space: Modex BCDB Writes a New Chapter in Blockchain Technology Companies oftheYear 2020 50Leading US Special Mihai Ivascu, CEO & Founder
  2. 2. T he concept of adding sensors and intelligence to basic everyday objects was an often discussed concept during the 1980s and 1990s but apart from some early projects like the internet- connected vending machine, the progress in this industry was slow as the technology was not developed enough to accommodate the ideology behind the Internet of Things (IoT). It took technology around a decade to catch up with the ideology and MultiTech became one of the first companies to grab on to the venture and develop it beyond what was thought to be possible. MultiTech designs, develops, and manufactures communication equipment for the industrial Internet of Things — connecting physical assets to business processes to deliver enhanced value. The company was incorporated in 1970 and is headquartered in Mounds View, Minnesota. MultiTech Synopsis Factors Keeping MultiTech Ahead in the Race MultiTech has consistently connected businesses in previously unimagined ways, from the earliest analog systems, to the cellular heart of today’s industrial IoT, to the lowest low-power wireless technology and beyond. MultiTech’s excellent service and products are trusted by its loyal clients across the globe to address their needs. Its history of innovation assures that MultiTech stays ahead of the curve with the latest technology and will see your solution to the end. The IoT is creating new customer experiences and unparalleled economic values while improving the quality of life for countless individuals around the globe. By providing the means to connect ‘things’ to the internet, MultiTech delivers a deep understanding of businesses and governmental organizations, which transform the way we live and work. The benefits of IoT can be sorted into three broad categories: Making Money — Creating new services that leverage new, remote, or on-demand data leads to the invention of new products and services, optimizing customer experiences, and reducing labor- intensive tasks to focus the manpower towards revenue- generating activities. Saving Money — Enabling predictive and preventive maintenance, enacting process optimization, and monitoring exceptions result in reduced operational costs, fewer truck rolls, and a higher return on investments. Compliance — IoT enables tracking and reporting on industry-specific regulations. While designing and manufacturing communication equipment, the products need to meet a unique set of standards like extended lifecycles, high quality and reliability, high availability, extended temperature ranges, and ruggedness. Having these factors incorporated into the design from the earliest stage of manufacture ensures that they are addressed throughout the manufacturing and assembling process, hence ensuring an unmatched reputation for quality and service. MultiTech adopts this mantra for the production of all its products resulting in high quality while meeting the needs of industry standards. Outshining Competition: The Right Way Superior Quality: From its U.S.- based manufacturing plant to countless product and process certifications, MultiTech is committed to the utmost quality in everything it does. That’s why you can find more than 25 Million MultiTech products performing essential duties for businesses around the globe. Service Excellence: From its comprehensive portfolio to the “Our mission is to make connected technology easy to adopt and use by focusing on customer needs, developing innovative solutions, outpacing market change, leveraging best-in-class processes, and empowering our team to achieve and grow.” MultiTech—A Pioneer in the Hardware and Communication Technology Industry Armed with a Complete Family of IoT Products and Services “Our commitment to quality and service excellence means you can count on MultiTech products and its people to address your needs.” T he concept of adding sensors and intelligence to basic everyday objects was an often discussed concept during the 1980s and 1990s but apart from some early projects like the internet- connected vending machine, the progress in this industry was slow as the technology was not developed enough to accommodate the ideology behind the Internet of Things (IoT). It took technology around a decade to catch up with the ideology and MultiTech became one of the first companies to grab on to the venture and develop it beyond what was thought to be possible. MultiTech designs, develops, and manufactures communication equipment for the industrial Internet of Things — connecting physical assets to business processes to deliver enhanced value. The company was incorporated in 1970 and is headquartered in Mounds View, Minnesota. MultiTech Synopsis Factors Keeping MultiTech Ahead in the Race MultiTech has consistently connected businesses in previously unimagined ways, from the earliest analog systems, to the cellular heart of today’s industrial IoT, to the lowest low-power wireless technology and beyond. MultiTech’s excellent service and products are trusted by its loyal clients across the globe to address their needs. Its history of innovation assures that MultiTech stays ahead of the curve with the latest technology and will see your solution to the end. The IoT is creating new customer experiences and unparalleled economic values while improving the quality of life for countless individuals around the globe. By providing the means to connect ‘things’ to the internet, MultiTech delivers a deep understanding of businesses and governmental organizations, which transform the way we live and work. The benefits of IoT can be sorted into three broad categories: Making Money — Creating new services that leverage new, remote, or on-demand data leads to the invention of new products and services, optimizing customer experiences, and reducing labor- intensive tasks to focus the manpower towards revenue- generating activities. Saving Money — Enabling predictive and preventive maintenance, enacting process optimization, and monitoring exceptions result in reduced operational costs, fewer truck rolls, and a higher return on investments. Compliance — IoT enables tracking and reporting on industry-specific regulations. While designing and manufacturing communication equipment, the products need to meet a unique set of standards like extended lifecycles, high quality and reliability, high availability, extended temperature ranges, and ruggedness. Having these factors incorporated into the design from the earliest stage of manufacture ensures that they are addressed throughout the manufacturing and assembling process, hence ensuring an unmatched reputation for quality and service. MultiTech adopts this mantra for the production of all its products resulting in high quality while meeting the needs of industry standards. Outshining Competition: The Right Way Superior Quality: From its U.S.- based manufacturing plant to countless product and process certifications, MultiTech is committed to the utmost quality in everything it does. That’s why you can find more than 25 Million MultiTech products performing essential duties for businesses around the globe. Service Excellence: From its comprehensive portfolio to the 2
  3. 3. extensive reach of its distribution network, MultiTech is easy to choose and easy to buy. Thanks to in-house manufacturing and custom design services; broad-reaching expertise and fast, agile development, the company delivers customization and �lexibility you simply can’t get anywhere else. History of Innovation: From the earliest analog systems to the cellular heart of today’s industrial IoT to the latest low-power wireless technology, MultiTech has consistently connected businesses in ways previously unimaginable – and has been doing so for 50 years. The company is continuing its legacy of �irsts with innovative devices supporting edge intelligence, LPWA, Private LTE, and 5G. Tapping into Future Trends Demand for robust and agile local connectivity with cost-ef�icient deployment architecture, paired with the need for secure, on-premise data management is driving the appetite for private enterprise networks to support digital transformation and the IoT. Pair that trend with the liberalization of mid-band spectrum policy in the US and abroad and we are facing a paradigm shift in the way cellular networks are deployed; from thousands of wireless operators to millions of sites with their own cellular network, including sports venues, airports, malls, hotels, mines, manufacturing facility, and enterprise of�ice spaces. Other industry trends that MultiTech plans on addressing this year is enhancing the computing power of its edge devices to support local decision making and optimizing communications and cloud usage along with supporting robust security for connected devices. MultiTech is among the �irst few companies to commercialize routers to facilitate such deployments building on its experience of deploying private enterprise LoRaWAN networks. Future Roadmap While focusing on edge intelligence, security, and streamlining the customer experience, particularly around the deployment and management of private IoT networks, MultiTech draws a roadmap addressing its customers’ biggest IoT painpoints through a combination of product enhancements, targeted support services, and tailored bundled solutions. Moreover, the company will be celebrating its 50th Anniversary this year; commemorating �ive decades spent leading the industry while gazing at a brighter future. Leadership | MultiTech Late Raghu Sharma, Founder: Dr. Raghu Sharma received his Bachelor’s degree in Physics from the University of Delhi in 1957. He also earned a Bachelor’s degree and a Master’s degree in Electrical Engineering from the prestigious Indian Institute of Science in Bangalore, India. While working as a Senior Science Fellow at the National Physics Laboratory on microwave technology, he decided to seek a Ph.D. Although accepted by both Harvard and MIT, he chose to attend the University of Minnesota where he earned a Master of Science in Electrical Engineering and a Ph.D. In 1970, he sold his �irst acoustic coupler and Multi-Tech Systems, Inc. was launched. By 1978, sales had reached over one million dollars. Stefan Lindvall, CEO: Stefan Lindvall brings more than 20 years of high-level experience in the wireless industry to MultiTech. Mr. Lindvall founded Connected Development, one of the leading wireless design services companies in the U.S. Before Connected Development, he served as President of the Americas at Wavecom and before that held various leadership positions at Sony-Ericsson and Ericsson including, Vice President m2m Sales, Americas. Mr. Lindvall received his MSin Industrial Engineering and Management from the University of Linkoping, Sweden. Raghu Sharma Founder Stefan Lindvall, CEO SR
  4. 4. Andrew Simpson: A Formidable Leader Andrew Simpson is the Chief Operating Officer (COO) of CaseWare RCM Inc. with more than 20 years of experience building businesses in the fields of information systems audit and security, data analytics, anti-money laundering, and forensics. He is a regular thought-leader and contributor to conferences. Andrew was the founder and CEO of SymSure Ltd. and is the founder and Chairman of Symptai Consulting, an IT security and consulting firm. Alessa by CaseWare RCM - Simplifying the Fight against Money Laundering, Fraud and Other Financial Crimes “Do not get obsessed with your creations because you are going to have to recreate them in a few years as the market changes.” Financial institutions have high volumes of transactions, offering a huge variety of products and are held to certain stringent regulations. Rigid reporting and EDD (Enhanced Due Diligence) requirements also need these institutions to perform careful screening and ongoing monitoring of all transactions and customers. CaseWare RCM Inc, a division of CaseWare International, focuses on building great software to fight financial crimes. Alessa (formerly known as CaseWare Monitor) is CaseWare RCM’s flagship product. It is used in more than 20 countries by banking, insurance, FinTech, gaming, manufacturing, and retail companies. Alessa integrates with existing systems to detect suspicious activities, automate processes, reduce false-positives, decrease repetitive tasks, and engage the entire organization in a culture of compliance. In addition to these, Alessa offers due diligence, sanctions screening, transaction monitoring, and screening, regulatory reporting, advanced analytics and workflow automation, and case management. Andrew Simpson: Interview Highlights Why was the company set up? And how did you expand your company and its offerings over the years? When we started CaseWare RCM, the focus was on providing technologies that would automate the role of internal auditors by leveraging data analytics. The initial concept was Andrew Simpson COO “Do not get obsessed with your creations because you are going to have to recreate them in a few years as the market changes.” F inancial institutions have high volumes of transactions, offering a huge variety of products and are held to certain stringent regulations. Rigid reporting and EDD (Enhanced Due Diligence) requirements also need these institutions to perform careful screening and ongoing monitoring of all transactions and customers. CaseWare RCM Inc, a division of CaseWare International, focuses on building great software to fight financial crimes. Alessa (formerly known as CaseWare Monitor) is CaseWare RCM’s flagship product. It is used in more than 20 countries by banking, insurance, FinTech, gaming, manufacturing, and retail companies. Alessa integrates with existing systems to detect suspicious activities, automate processes, reduce false-positives, decrease repetitive tasks, and engage the entire organization in a culture of compliance. In addition to these, Alessa offers due diligence, sanctions screening, transaction monitoring, and screening, regulatory reporting, advanced analytics and workflow automation, and case management. Andrew Simpson: Interview Highlights Why was the company set up? And how did you expand your company and its offerings over the years? When we started CaseWare RCM, the focus was on providing technologies that would automate the role of internal auditors by leveraging data analytics. The initial concept was Continuous Controls Monitoring Andrew Simpson: A Formidable Leader Andrew Simpson is the Chief Operating Officer (COO) of CaseWare RCM Inc. with more than 20 years of experience building businesses in the fields of information systems audit and security, data analytics, anti-money laundering, and forensics. He is a regular thought-leader and contributor to conferences. Andrew was the Founder and CEO of SymSure Ltd. and is the founder and Chairman of Symptai Consulting, an IT security and consulting firm Andrew Simpson: A Formidable Leader Andrew Simpson is the Chief Operating Officer (COO) of CaseWare RCM Inc. with more than 20 years of experience building businesses in the fields of information systems audit and security, data analytics, anti-money laundering, and forensics. He is a regular thought-leader and contributor to conferences. Andrew was the founder and CEO of SymSure Ltd. and is the founder and Chairman of Symptai Consulting, an IT security and consulting firm. Alessa by CaseWare RCM - Simplifying the Fight against Money Laundering, Fraud and Other Financial Crimes “Do not get obsessed with your creations because you are going to have to recreate them in a few years as the market changes.” Financial institutions have high volumes of transactions, offering a huge variety of products and are held to certain stringent regulations. Rigid reporting and EDD (Enhanced Due Diligence) requirements also need these institutions to perform careful screening and ongoing monitoring of all transactions and customers. CaseWare RCM Inc, a division of CaseWare International, focuses on building great software to fight financial crimes. Alessa (formerly known as CaseWare Monitor) is CaseWare RCM’s flagship product. It is used in more than 20 countries by banking, insurance, FinTech, gaming, manufacturing, and retail companies. Alessa integrates with existing systems to detect suspicious activities, automate processes, reduce false-positives, decrease repetitive tasks, and engage the entire organization in a culture of compliance. In addition to these, Alessa offers due diligence, sanctions screening, transaction monitoring, and screening, regulatory reporting, advanced analytics and workflow automation, and case management. Andrew Simpson: Interview Highlights Why was the company set up? And how did you expand your company and its offerings over the years? When we started CaseWare RCM, the focus was on providing technologies that would automate the role of internal auditors by leveraging data analytics. The initial concept was Andrew Simpson COO 4
  5. 5. Continuous Controls Monitoring (CCM), and we expanded it into ive years, primarily by having strong partnerships in countries such as Australia, Germany, United States, the Caribbean, and Latin America. However, in more recent years we realized that the technology was primarily being used by compliance departments, whether they are looking at Anti-Bribery, Anti- Corruption (ABAC), or Anti-Money Laundering (AML). Therefore, this has been the area where we have expanded the most by extending our capabilities into customer due diligence (sanctions and PEP screening, identity v transaction monitoring, and regulatory reporting to bodies like FinCEN and FINTRAC. How successful was your roject? roject in 2010 was quite successful as CCM was a hot topic… and using analytics to automate the audit process was a key pursuit for many companies. The project was to automate the audit of the bills at a utility company in Canada. We were reading the printed bills and looking to identify any errors that would lead to revenue losses. Using data analytics, we were also trying t themselves that could potentially lead to bad press. The system would identify the handful of bills that needed closer scrutiny and allow the company to complete its billing process mor ly. We had a lot of good success, but we also had some failures. How do you manage to serve the needs of a highly volatile market? By embracing it. One of our value statements is: “Don’t be afraid of chaos and discomfort”. It is going to be volatile and changing all the time. You just have to embrace it. Do not get obsessed with your creations because you are going to have to recreate them in a few years as the market changes. Make sure you are not too in love with your products because that leads to complacency. You have to get over yourself and recognize that you have put a lot of effort into something that in the ne ive years may become obsolete. If that is not what you want to be doing, you shouldn’t be in this business. If you have to list factors that are the biggest asset to your organization, what would they be and why? The three biggest assets in our company: people, people, and people. What has been fascinating to me over all these years is that no matter how businesses, processes, and technology change, in the end, what drives success is people. Everything is always about people. How do you stay relevant to the consumer interests and needs in this highly volatile market? Curiosity. I always want to know what is happening. How are things changing? We embrace the change. Therefore, we’re not afraid. The key is to create simple solutions to detect and prevent complex What factors make your company lead the current market? We succeed in areas such as anti-money laundering by keeping it simple and easy- to-use for our customers and their employ crime software solution, Alessa, is a continuous control monit crime detection, prevention, and management solution. Of course, we have advanced analytics that are AI-driven which we employ to detect complex fraud and AML schemes across multiple departments and systems. But the key is that they have rable wor ows and easy-to-use case management tools for investigations and remediation. This helps when you need to enroll the entire organization in a culture of compliance. That’s why Alessa is used in more than 20 countries b institutions, FinTechs, corporations, and casinos. Where do you see your company a couple of years from now? We will o software market in two years. There are no shortcuts or tricks, just a long tough road, but we will continue to be unreasonable in pursuing big audacious goals. “We succeed in areas such as anti-money laundering by keeping it simple and easy-to-use for our customers and their employees.” (CCM), and we expanded it into about 20 countries in the first five years, primarily by having strong partnerships in countries such as Australia, Germany, United States, the Caribbean, and Latin America. However, in more recent years we realized that the technology was primarily being used by compliance departments, whether they are looking at Anti-Bribery, Anti- Corruption (ABAC), or Anti-Money Laundering (AML). Therefore, this has been the area where we have expanded the most by extending our capabilities into customer due diligence (sanctions and PEP screening, identity verification) transaction monitoring, and regulatory reporting to bodies like FinCEN and FINTRAC. How successful was your first project? Our first project in 2010 was quite successful as CCM was a hot topic… and using analytics to automate the audit process was a key pursuit for many companies. The project was to automate the audit of the bills at a utility company in Canada. We were reading the printed bills and looking to identify any errors that would lead to revenue losses. Using data analytics, we were also trying to find anomalies in the bills themselves that could potentially lead to bad press. The system would identify the handful of bills that needed closer scrutiny and allow the company to complete its billing process more efficiently. We had a lot of good success, but we also had some failures. How do you manage to serve the needs of a highly volatile market? By embracing it. One of our value statements is: “Don’t be afraid of chaos and discomfort”. It is going to be volatile and changing all the time. You just have to embrace it. Do not get obsessed with your creations because you are going to have to recreate them in a few years as the market changes. Make sure you are not too in love with your products because that leads to complacency. You have to get over yourself and recognize that you have put a lot of effort into something that in the next five years may become obsolete. If that is not what you want to be doing, you shouldn’t be in this business. If you have to list factors that are the biggest asset to your organization, what would they be and why? The three biggest assets in our company: people, people, and people. What has been fascinating to me over all these years is that no matter how businesses, processes, and technology change, in the end, what drives success is people. Everything is always about people. How do you stay relevant to the consumer interests and needs in this highly volatile market? Curiosity. I always want to know what is happening. How are things changing? We embrace the change. Therefore, we’re not afraid. The key is to create simple solutions to detect and prevent complex financial crimes. What factors make your company lead the current market? We succeed in areas such as anti-money laundering by keeping it simple and easy- to-use for our customers and their employees. Our financial crime software solution, Alessa, is a continuous control monitoring and financial crime detection, prevention, and management solution. Of course, we have advanced analytics that are AI-driven which we employ to detect complex fraud and AML schemes across multiple departments and systems. But the key is that they have configurable workflows and easy-to-use case management tools for investigations and remediation. This helps when you need to enroll the entire organization in a culture of compliance. That’s why Alessa is used in more than 20 countries by financial institutions, FinTechs, corporations, and casinos. Where do you see your company a couple of years from now? We will own a significant chunk of the financial crime software market in two years. There are no shortcuts or tricks, just a long tough road, but we will continue to be unreasonable in pursuing big audacious goals. “We succeed in areas such as anti-money laundering by keeping it simple and easy-to-use for our customers and their employees.” 5 March- 2020 SR Continuous Controls Monitoring (CCM), and we expanded it into about 20 countries in the �irst �ive years, primarily by having strong partnerships in countries such as Australia, Germany, United States, the Caribbean, and Latin America. However, in more recent years we realized that the technology was primarily being used by compliance departments, whether they are looking at Anti-Bribery, Anti- Corruption (ABAC), or Anti-Money Laundering (AML). Therefore, this has been the area where we have expanded the most by extending our capabilities into customer due diligence (sanctions and PEP screening, identity veri�ication) transaction monitoring, and regulatory reporting to bodies like FinCEN and FINTRAC. How successful was your �irst project? Our �irst project in 2010 was quite successful as CCM was a hot topic… and using analytics to automate the audit process was a key pursuit for many companies. The project was to automate the audit of the bills at a utility company in Canada. We were reading the printed bills and looking to identify any errors that would lead to revenue losses. Using data analytics, we were also trying to �ind anomalies in the bills themselves that could potentially lead to bad press. The system would identify the handful of bills that needed closer scrutiny and allow the company to complete its billing process more ef�iciently. We had a lot of good success, but we also had some failures. How do you manage to serve the needs of a highly volatile market? By embracing it. One of our value statements is: “Don’t be afraid of chaos and discomfort”. It is going to be volatile and changing all the time. You just have to embrace it. Do not get obsessed with your creations because you are going to have to recreate them in a few years as the market changes. Make sure you are not too in love with your products because that leads to complacency. You have to get over yourself and recognize that you have put a lot of effort into something that in the next �ive years may become obsolete. If that is not what you want to be doing, you shouldn’t be in this business. If you have to list factors that are the biggest asset to your organization, what would they be and why? The three biggest assets in our company: people, people, and people. What has been fascinating to me over all these years is that no matter how businesses, processes, and technology change, in the end, what drives success is people. Everything is always about people. How do you stay relevant to the consumer interests and needs in this highly volatile market? Curiosity. I always want to know what is happening. How are things changing? We embrace the change. Therefore, we’re not afraid. The key is to create simple solutions to detect and prevent complex �inancial crimes. What factors make your company lead the current market? We succeed in areas such as anti-money laundering by keeping it simple and easy- to-use for our customers and their employees. Our �inancial crime software solution, Alessa, is a continuous control monitoring and �inancial crime detection, prevention, and management solution. Of course, we have advanced analytics that are AI-driven which we employ to detect complex fraud and AML schemes across multiple departments and systems. But the key is that they have con�igurable work�lows and easy-to-use case management tools for investigations and remediation. This helps when you need to enroll the entire organization in a culture of compliance. That’s why Alessa is used in more than 20 countries by �inancial institutions, FinTechs, corporations, and casinos. Where do you see your company a couple of years from now? We will own a signi�icant chunk of the �inancial crime software market in two years. There are no shortcuts or tricks, just a long tough road, but we will continue to be unreasonable in pursuing big audacious goals. “We succeed in areas such as anti-money laundering by keeping it simple and easy-to-use for our customers and their employees.” SR 5
  6. 6. ‘We Use Our Experience and Leading-Edge Technology to Ensure Valuable Systems and Data are as Secure as They Possibly Can Be’— Charlie Regan, Nerds On Site Inc CEO “The need to remain secure, and the potential costs of not doing so, is something that cannot be overstated, let alone overlooked.” B y 1995, technology was becoming prevalent as people were becoming more and more connected. Service and support for this technology came mostly from the manufacturers and retailers and could be arduous and not so consumer-friendly. There was a rising need for tech support services that could help consumers after they have bought a certain product and provide aftercare services. With the boom in technology came the advancements in cybercrimes as well. People needed protection against the various acts of cybercrime. Nerds On Site Inc was founded during this period in 1995. It’s an international IT support and cybercrime solutions company based in Ontario, Canada. Nerds On Site strives to make itself an effective technology partner of choice for SMEs . In Conversation with Charlie Regan, Nerds On Site Inc CEO Tell us about an early success story and how it helped to shape the company. One of our first large SME client and client projects came as a result of a referral from a home service call. The homeowner’s local business, an engineering firm, was in need of a major technology overhaul. The nerd pulled together the required talent across the team and we responded with a coordinated effort to upgrade almost every aspect of the client’s technology. This was one of the first experiences that highlighted the power of the team and led us to develop systems that promoted and supported the team approach with our Clients. What kind of evolving client needs have you recognized over the years? How have they motivated you to shape your offerings/grow the company? Cybercriminals are reinvesting their profits and have the distinct advantage of only needing to find a single vulnerability while clients must identify and defend all potential vulnerabilities. The rise of the criminal element and the ‘dark creep’ of the internet over the years is just now being realized by many business owners. The need to remain secure, and the potential costs of not doing so, is something that cannot be overstated, let alone overlooked. We have maintained a strong focus on securing our client’s technology, going so far as to create a security solution (Adam: ONE, a DNS-based gateway) that protects clients in a way that we’ve not found possible with any other solution. Many IT leaders don’t know what they really have even when they think they do. How do you manage to serve the needs of a highly volatile market? We effectively serve the needs of the market by first identifying what those needs are, or, more specifically, what the primary need is. Considering today’s dangerous internet landscape, that primary need, for every business and individual, is security. Having identified security as the number one priority and, getting customer buy-in and agreement, it is easy to resist going down the path of traditional IT solutions that we know just don’t work. If you have to list five factors that have been/are the biggest asset to your organization, what would they be and why? • Power of Team – Access/ leverage the combined knowledge and experience of the entire Nerds Team, • Proactive Service – Monitor client systems and take care of issues before they become problems, “Considering today’s dangerous internet landscape, that primary need, for every business and individual, is security. Having identified security as the number one priority and, getting customer buy-in and agreement, it is easy to resist going down the path of traditional IT solutions that we know just don’t work.”
  7. 7. • Agility – Quickly respond to client concerns, • Adaptability – Change with the circumstances, being always forward-thinking, playing whatever role the client requires, • Integrity – Ensure all of our Nerds are the kind of people who do the right thing, even when no one is watching. Customers see it. Customers trust it. How do you stay relevant to the consumer interests and needs in this highly volatile market? We stay relevant by first defining what the customer interests and needs actually are, often before they are fully aware of themselves. Then we demonstrate our adaptability by filling those needs. It might be through Outsourced IT and Security services where we become their entire IT and Security department or through Supplemental IT and Security services to help their in-house team fill in the gaps, pick up the slack when they are implementing new projects or provide boots on the ground at remote locations. Do you have any new products ready to be launched? We are in the early stages of releasing Adam: ONE, a cutting edge, DNS-based firewall and gateway solutions software with the potential to revolutionize cybersecurity by starting from a zero-trust position at the internet gateway position. Charlie Regan, CEO/Co-Founder: Charlie Regan is the owner and CEO of a number of interesting and growing enterprises —Nerds On Site, Tactical Marketing Solutions, and Augusta Business Coaching RAF Enterprising, among others. He also works closely with several more Canadian and American based firms. Mr. Regan guest lectured for a number of years at the University of Windsor as part of their Co-op M.B.A. program, as well as the University of Michigan. David Redekop, Co-Founder: The rise of cybercrime has landed Mr. Redekop squarely in the cybersecurity industry with a strong focus on incident response and prevention of security lapses by implementing practical, yet strong policies that use the latest that gateway security and endpoint protection are able to offer, including his own patent- pending solutions applied to the Zero Trust Model. John Harbarenko, Co-Founder: In 1995, John was working as a computer technician at an electronics big-box store when he saw a need in the marketplace for ‘personalized’ technology service, and an opportunity to break the ice between computer owners, and computer nerds. That same year, John, along with David Redekop, co-founded ‘Nerds On Site’ to fill this void in the market and provide onsite services to homes and businesses. Meet the Nerds Behind Nerds On Site Inc Charlie Regan CEO & Co-Founder John Harbarenko Co-founder David Redekop Co-founder Where do you see your company a couple of years from now? We are currently focused on USA expansion. By growing our network of highly trained and vastly experienced Nerds across the United States, we see ourselves, in a couple of years from now, as the Managed Security and Services Provider (MSSP) of choice among SMEs across North America. SR
  8. 8. “Virtusa’s unique value comes from the combination of deep technical expertise and an intense industry focus that results in holistic, humanistic, and highly effective business solutions.” Kris Canekeratne: A Visionary Leader Kris Canekeratne Co-founder/Chairman, serves as the Chief Executive Officer (CEO) of Virtusa Corporation, a leading global digital engineering company. He plays a key role in defining the company strategy and continuously pushing next-generation technologies and organizational innovation to bolster its leadership position in the industry. In 1989, Mr. Canekeratne was one of the founding team members of INSCI Corporation, a supplier of digital document repositories and integrated output management products and services and served as its senior vice president from 1992 to 1996. In 1996, he co-founded Virtusa and in 1997, he co-founded eDocs, Inc., a provider of electronic account management and customer care, later acquired by Oracle Corporation. Mr. Canekeratne obtained his B.S. in Computer Science from Syracuse University. Virtusa: Sparking Digital Innovation, One Sprint at a Time by Challenging Norms Kris Canekeratne Co-founder/Chairman & CEO “Virtusa’s unique value comes from the combination of deep technical expertise and an intense industry focus that results in holistic, humanistic, and highly effective business solutions.”
  9. 9. D igital transformation is the profound transformation of business and organizational activities, processes, competencies, and models to fully leverage the changes and opportunities of a mix of digital technologies. Outsourcing plays a vital part in a company’s evolving service delivery model and it is increasingly being used to capture market innovations in digital transformation. Companies must be capable of adapting their sourcing cycle to capture value being created in the marketplace. Virtusa Corporationis a global provider of digital business transformation, digital engineering, and information technology outsourcing services that accelerate its clients’ journey to their digital future. Virtusa engages its clients to re-imagine their business models and develop strategies to defend and grow their business by introducing innovative products and services, developing distinctive digital consumer experiences, creating oper using digital labor, and rationalizing and modernizing their existing IT applications infrastructure. The company was founded in 1996 and is headquartered in Southborough, MA. Kris Canekeratne: Interview Highlights What was the reason behind the genesis of Virtusa? I co-founded Virtusa based on a belief that the software industry was ready for transformation; that the gro gacy IT systems and the emergence of the Internet and digital were going to require global corporations to re- think their entire IT infrastructure and how they interface with their customers. Today, we partner with some of the world’s most venerable brands to help them accelerate innovation and transform into while simultaneously applying the latest technologies to improve business reduce technical and process risk. Coming out of university, I was both in love with software engineering and convinced that it was an industry ripe for radical transformation. Me, with some of my engineering friends, discussed gacy IT systems and the need to move from on- premise to off-premise, online models. Those early conversations, a chunk of personal savings, and at least three maxed-out credit card accounts, ultimately turned into Virtusa. How successful was your roject roll on? Share the experience. roject was two steps from being a failure and ended up being a huge success. I started my career in an entry-level developer position for a division of ADP. It was just a job, and I must confess working on mainframes wasn’t very exciting. I thought about quitting, a lot. One day I ended up having an impromptu conversation with my manager when I brought up the potential of an open systems approach, at the time a pretty radical idea. He gave me the green light to play around with the concept, which resulted in me building a solution that was two times faster and fully scalable. The project became a big deal for the department and an even bigger deal for me. I was hooked on open systems innovation. Fostering a culture of feedback is crucial to the success of every organization. How is this true with your company? Let’s start b what culture is. In my experience, culture is a derivative, meaning it is the consequence of policies, decisions, and most importantly, behaviors of leadership. If you want your organization to have a more open culture, leaders need to be more open. Any 21st-century organization has to be an innovative organization, which really means it has to be an open organization. As I shared earlier, the pace of change is only going to accelerate, and the only way to keep up is to learn constantly, share honestly, and collaborate always. It needs to be open to ideas, to different perspectives, and yes, to feedback, both positive and not so positive. What are the factors that make your company stand out from the competition? I’d point t ive factors that I shared earlier and to this: Virtusa’s unique value comes from the combination of deep technical expertise and an intense industry focus that results in holistic, humanistic, and highly effective business solutions. We empower our agile engineering teams to achieve unparalleled velocity using our open innovation assets D igital transformation is the profound transformation of business and organizational activities, processes, competencies, and models to fully leverage the changes and opportunities of a mix of digital technologies. Outsourcing plays a vital part in a company’s evolving service delivery model and it is increasingly being used to capture market innovations in digital transformation. Companies must be capable of adapting their sourcing cycle to capture value being created in the marketplace. Virtusa Corporationis a global provider of digital business transformation, digital engineering, and information technology outsourcing services that accelerate its clients’ journey to their digital future. Virtusa engages its clients to re-imagine their business models and develop strategies to defend and grow their business by introducing innovative products and services, developing distinctive digital consumer experiences, creating operational efficiency using digital labor, and rationalizing and modernizing their existing IT applications infrastructure. The company was founded in 1996 and is headquartered in Southborough, MA. Kris Canekeratne: Interview Highlights What was the reason behind the genesis of Virtusa? I co-founded Virtusa based on a belief that the software industry was ready for transformation; that the growing inefficiency of legacy IT systems and the emergence of the Internet and digital were going to require global corporations to re- think their entire IT infrastructure and how they interface with their customers. Today, we partner with some of the world’s most venerable brands to help them accelerate innovation and transform into digital-first businesses, while simultaneously applying the latest technologies to improve business efficiencies and reduce technical and process risk. Coming out of university, I was both in love with software engineering and convinced that it was an industry ripe for radical transformation. Me, with some of my engineering friends, discussed the inefficiency of legacy IT systems and the need to move from on- premise to off-premise, online models. Those early conversations, a chunk of personal savings, and at least three maxed-out credit card accounts, ultimately turned into Virtusa. How successful was your first project roll on? Share the experience. My first project was two steps from being a failure and ended up being a huge success. I started my career in an entry-level developer position for a division of ADP. It was just a job, and I must confess working on mainframes wasn’t very exciting. I thought about quitting, a lot. One day I ended up having an impromptu conversation with my manager when I brought up the potential of an open systems approach, at the time a pretty radical idea. He gave me the green light to play around with the concept, which resulted in me building a solution that was two times faster and fully scalable. The project became a big deal for the department and an even bigger deal for me. I was hooked on open systems innovation. Fostering a culture of feedback is crucial to the success of every organization. How is this true with your company? Let’s start by defining what culture is. In my experience, culture is a derivative, meaning it is the consequence of policies, decisions, and most importantly, behaviors of leadership. If you want your organization to have a more open culture, leaders need to be more open. Any 21st-century organization has to be an innovative organization, which really means it has to be an open organization. As I shared earlier, the pace of change is only going to accelerate, and the only way to keep up is to learn constantly, share honestly, and collaborate always. It needs to be open to ideas, to different perspectives, and yes, to feedback, both positive and not so positive. What are the factors that make your company stand out from the competition? I’d point to the five factors that I shared earlier and to this: Virtusa’s unique value comes from the combination of deep technical expertise and an intense industry focus that results in holistic, humanistic, and highly effective business solutions. We empower our agile engineering teams to achieve unparalleled velocity using our open innovation assets 9

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