Pay at-the-Table / Bringing Payments to the Consumer
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Restaurants, hotels, casinos, stadiums and other hospitality businesses see a lot of payment transactions and in most cases, the servers/staff take the credit card away from the customers to process the payment. This payment experience is starting to change – and for good reason. Join our payments experts for this recorded webinar, entitled Pay-at-the-Table / Bringing Payments to the Consumer, to: -Take a deep dive into the pay-at-the-table solution -Gain insight into what’s driving the transition in the U.S. -Learn the various ways businesses can benefit from pay-at-the-table, including EMV-readiness, increased efficiencies and NFC-enablement -Explore pay-at-the-table use cases and opportunities -Discover what solutions are available and determine which ones are right for your business -Hear best practices for transitioning to pay-at-the-table
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Pay at-the-Table / Bringing Payments to the Consumer
- 1. Pay-at-the-Table / Bringing Payments to the Consumer MARCH 30, 2016
- 2. 1 Welcome
- 3. Agenda Introduction & Objective About Ingenico Group Restaurant Payments Today What is Pay-at-the-Table? Pay-at-the-Table / Benefits Pay-at-the-Table / Use Cases Pay-at-the-Table / Bluetooth vs. Wi-Fi Pay-at-the-Table / Best Practices / Lessons Learned Ingenico Group / Pay-at-the-Table Solutions Q&A
- 4. 4 Speaker Introduction Greg Burch Vice President of Strategic Initiatives Ingenico Group / North America Tracey Stonebrook Strategic Development Account Manager Ingenico Group / North America Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 5. 5 Poll What percentage of regions outside the U.S., use Pay-at-the-Table today? A) None, it is brand new B) 25% C) 50% D) 75% E) 100% Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 7. 7 Global footprint / multi-local solutions $1.8B in 2015 88 sites across the world 35 years of payment expertise global reach 170 countries 78 nationalities 5.5K employees Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 8. 8 • Security-focused / EMV, NFC, P2PE • Seamless experience / in-store, out of store and onboard • Innovative solutions / across industries and use cases • Trusted partner / unmatched service and support Ingenico Group U.S. / at a glance Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 9. 9 Trusted partner / from small merchants to global brands Network of 1,000+ financial institutions Partner with 70% of the Top 30 leading retail brands 250K+ merchants connected to our platforms Accepting 300+ payment methods Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 11. 11 Traditional restaurant environment What happens in the traditional restaurant environment? Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 12. 12 Traditional restaurant environment What's wrong with this process? Inefficient Costly Chargebacks Not Secure Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 14. 14 Pay-at-the-Table / what is it? Bringing Payments to the Consumer Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 15. 15 Pay-at-the-Table / how does it work? Credit sale at POS terminal 1 Print receipt2 Write tip on the receipt 3 Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 16. 16 Pay-at-the-Table / how does it work? Credit sale at POS terminal 1 Print customer receipt only 3Select tip on terminal 2 Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 18. 18 Pay-at-the-Table / benefits Wirelessly accept EMV payments Allow customers to pay with phones Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 19. 19 Pay-at-the-Table / benefits Improve efficiencies Improve customer engagement Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 20. 20 Pay-at-the-Table / benefits Protect and improve brand image Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 21. 5 Pay-at-the-Table / Use Cases
- 22. 22 Traditional Payment Process / restaurant Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 23. 23 Traditional Payment Process / restaurant Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 24. 24 Traditional Payment Process / curbside pick-up Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 25. 25 Traditional Payment Process / curbside pick-up Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 26. 26 Pay-at-the-Table / beyond “the table” Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 27. 6 Pay-at-the-Table / Bluetooth vs. Wi-Fi
- 28. 28 Pay-at-the-Table / bluetooth vs. wi-fi Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 29. 29 Pay-at-the-Table / bluetooth vs. wi-fi Bluetooth Wi-fi Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 30. 7 Pay-at-the-Table / Best Practices
- 31. 31 Entrance P O S P O S Bar Patio Hostess Desk iPP320 iWL or iPP iWL Pay-at-the-Table / best practices iWL Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 32. 32 Pay-at-the-Table / best practices Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 34. 34 Ingenico Group / pay-at-the-table solutions iWL Series Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
- 36. 36 Ingenico Group / resources Learn more: • View our Pay-at-the-Table-resources: Cheat Sheet - http://info.ingenico.us/2016-payment-predictions Webpage - http://ingenico.us/expertise/pay-at-the-table • Links will be emailed post-webinar Pay-at-the-Table Bringing Payments to the Customer 03/30/2016
- 37. Thank You.