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Irina Topilina for Lviv IT-HR Club
I am here to share my
experience
Visibility
Capacity & Scalability
Predictability
Отчеты отдела
продаж.
Пргнозы по
продажам
Карьерные
изменения: Рост
сотрудников,
замена
сотрудников,
переход в другие
команды
Рост команд по
разработке
продуктов
Анализ
существующих
ресурсов, из
скилов,
карьерных
планов,
аллокации на
проектах.
Анализ
рекрутинга:
прогнозов по
найму, текущих
вакансий,
кадровый резерв.
Открытие
вакансий.
Аллокация на
проекты.
Подтверждение
найма.
INPUTS
 Определить этапы процесса, на которых могут быть проблемы.
(Кто еще виноват кроме рекрутинга)
 Определить, какие метрики мы снимаем.
 Обеспечить прозрачность и предсказуемость рекрутинга.
 Составление реалистичного прогноза по найму.
93
48
40
23
21
7
5 5
0
10
20
30
40
50
60
70
80
90
100
Total
NumberofCVs
Stages of recruiting process
Sum of Initial contact
Sum of Number of submitted CVs
Sum of Technical CV screening
Sum of Passed HR int
Sum of Passed technical int
Sum of Passed HM int
Sum of JO done
Sum of JO accepted
881
118
98 97
28 21 19 19
0
100
200
300
400
500
600
700
800
900
1000
Total
NumberofCVs
Stages of recruiting process
Sum of Initial contact
Sum of Number of submitted CVs
Sum of Technical CV screening
Sum of Passed HR int
Sum of Passed technical int
Sum of Passed HM int
Sum of JO done
Sum of JO accepted
The number of CV's
submitted during
the period January -
December
CV pre-
selection
passed
CV pre-
selection
passed
Passed
technical
interview % value
Passed
3rd
interview % value
JO
assigned
Accepted
JO %value
C++ 57 34 59.6% 20 35% 5 9% 2 1 1.8%
C# 175 133 76.2% 57 33% 16 9% 16 11 6.3%
0.8 0.4 0.3 1.00 0.7
Java 234 133 56.8% 33 14% 20 9% 20 13 5.6%
0.6 0.2 0.6 1.00 0.7
VVE 269 163 60.8% 45 17% 28 10% 26 19 7.1%
0.6 0.3 0.6 0.93 0.7
SA 597 382 64.0% 91 15% 50 8% 47 41 6.9%
0.6 0.2 0.5 0.94 0.9
DBA 211 86 40.9% 22 10% 7 3% 7 4 1.9%
0.4 0.3 0.3 1.00 0.6
Total 1543 931 60.3% 268 17% 126 8% 118 89 5.8%
K 0.6 0.3 0.5 0.94 0.8
Мы согласовали процесс.
Мы оценили процесс на каждом его этапе.
Нашли кто еще виноват 
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
Projected billable headcount 194 197 202 209 219 232 248 266 286 308 332 358
Projected billable hires 1 3 5 7 10 13 16 18 20 22 24 26 165
Projected Turnover, 20% 4 4 4 4 4 4 5 5 5 5 5 6 55
Total number of billable hires 5 7 9 11 14 17 21 23 25 27 29 32 220
Billable Hires by Rec team in
2011 8 14 12 15 9 12 11 10 7 8 2 3 111
Projected team size of Rec
team in 2012 2 2 3 4 5 6 7 8 8 9 10 11
General recruiting sources 4 6 7 9 11 14 17 18 20 22 23 26 167
Education(Interns) 4 4 4 12
Education (Juniors) 2 2 2 3 3 3 15
Outstanding Local Marketing
Campaign (20%) 1 1 2 2 3 3 4 5 5 5 6 6 44
Lowering selection rate,
setting growth goal to LMs and
PMs (10%) 1 1 1 1 1 2 2 2 3 3 3 3 22
Revising compensation for the
high demand technologies
(10%) 1 1 1 1 1 2 2 2 3 3 3 3 22
Total 6 8 11 13 17 22 27 30 33 39 42 42 291
Skill
Interview
er
Needed
interviewers
per week (#
of interviews
* 2
interviewers)
Expected load of
interviewers (3
interviews average is
Max). Extend
interviewers pool in
case load is >=80%
Art design 1 2.5 93%
C++ 3 2.5 31%
DB - SQL 5 0.6 5%
Flash 7 3.8 21%
Flex 6 1.3 8%
Front - End 9 9.4 39%
Need 5-6
interviewers to
support
Java 14 12.6 33%
Mobile - Android 9 12.6 52%
Mobile - iOS 8 10.7 49%
Reco to start
growing
Operations 5 6.3 47%
PHP 9 15.1 62%
Project management 9 7.5 31%
Python 3 3.1 39%
QA 23 40.2 65% Extend pool to
Ruby-on-Rails 8 1.3 6%
UI design 4 5.0 47%
WP7 2 7.5 140% Extend pool to 4
Total 125 142 45%
Corporate
site
Data Base
(Jira)
Job site LinkedIn (blank) Referrals
Sum of Initial contact 26 424 233 52 265 104
Sum of Number of submitted CVs 14 61 36 18 30 55
Sum of Passed technical int 5 13 2 7 5 28
Sum of JO done 1 9 0 4 0 14
0
50
100
150
200
250
300
350
400
450
NumberofCVs
Прежде, чем соглашаться на groth plan – посчитайте.
Увеличение количества рекрутеров далеко не всегда
масштабирует рекрутинг.
Number of available
candidates
Possibility
to hire
Average
salary (UAH)
Time for hiring of 1
person
Enterprise Architect
(Business Applications) 5 0,65 40 000
from 8 weeks - lack
of specialists
Test Leader / Manager 20 2,6 17000 2-3 weeks
Test Engineer 50 6,5 13360 2-3 weeks
Oracle DBA (Analysis and
Development) 100 13 12160 2-3 weeks
Infrastructure Architect
(Servers & Storage) 15 1,95 12000 4-5 weeks
Infrastructure Specialist
(Servers & Storage) 200 26 12800 2-3 wekks
Siebel Analyst 20 2,6 15750 6-8 weeks
Type of HR cost
min cost size,
USD
max cost size,
USD
Recruiter's salary 7200 18000
Recruitment bonus 500 1250
Searching channels cost (LinkedIn/Referral bonus/Relocation/Recruiting ad's
&databases) 1000 1000
Working environment (office rent - 5 square meters per 1 employee, communal,
coffe&cookies) 960 1800
communal, coffe&cookies 48 120
Laptop 800 1200
IT infrastructure (mail, intranet, task management systems) 120 120
Management meetings: HR+CEO 1143 11429
Management meetings: Recruiter+Vacancy owner 1714 6429
Technical interview 3429 8571
Total cost per year 16914 49919
Total cost per hour 8 25
 Return of investments – коэффициент возврата инвестиций,
рентабельность вложений.
 Основные данные:
- Себестоимость рекрутинга (содержание рекрутера, его бонус, зарплата,
бюджет на рекламу).
- Доход от рекрутинга.
- Инвестиции в рекрутинг (дополнительные вложения, для достижения
сверх результатов).
THANK YOU!
Questions?
You can find me:
Skype: topilina.ira
E-mail: i.topilina@gmail.com

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Recruiting&HR Analytics

  • 1. Irina Topilina for Lviv IT-HR Club
  • 2. I am here to share my experience
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  • 7. Отчеты отдела продаж. Пргнозы по продажам Карьерные изменения: Рост сотрудников, замена сотрудников, переход в другие команды Рост команд по разработке продуктов Анализ существующих ресурсов, из скилов, карьерных планов, аллокации на проектах. Анализ рекрутинга: прогнозов по найму, текущих вакансий, кадровый резерв. Открытие вакансий. Аллокация на проекты. Подтверждение найма. INPUTS
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  • 10.  Определить этапы процесса, на которых могут быть проблемы. (Кто еще виноват кроме рекрутинга)  Определить, какие метрики мы снимаем.  Обеспечить прозрачность и предсказуемость рекрутинга.  Составление реалистичного прогноза по найму.
  • 11. 93 48 40 23 21 7 5 5 0 10 20 30 40 50 60 70 80 90 100 Total NumberofCVs Stages of recruiting process Sum of Initial contact Sum of Number of submitted CVs Sum of Technical CV screening Sum of Passed HR int Sum of Passed technical int Sum of Passed HM int Sum of JO done Sum of JO accepted
  • 12. 881 118 98 97 28 21 19 19 0 100 200 300 400 500 600 700 800 900 1000 Total NumberofCVs Stages of recruiting process Sum of Initial contact Sum of Number of submitted CVs Sum of Technical CV screening Sum of Passed HR int Sum of Passed technical int Sum of Passed HM int Sum of JO done Sum of JO accepted
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  • 14. The number of CV's submitted during the period January - December CV pre- selection passed CV pre- selection passed Passed technical interview % value Passed 3rd interview % value JO assigned Accepted JO %value C++ 57 34 59.6% 20 35% 5 9% 2 1 1.8% C# 175 133 76.2% 57 33% 16 9% 16 11 6.3% 0.8 0.4 0.3 1.00 0.7 Java 234 133 56.8% 33 14% 20 9% 20 13 5.6% 0.6 0.2 0.6 1.00 0.7 VVE 269 163 60.8% 45 17% 28 10% 26 19 7.1% 0.6 0.3 0.6 0.93 0.7 SA 597 382 64.0% 91 15% 50 8% 47 41 6.9% 0.6 0.2 0.5 0.94 0.9 DBA 211 86 40.9% 22 10% 7 3% 7 4 1.9% 0.4 0.3 0.3 1.00 0.6 Total 1543 931 60.3% 268 17% 126 8% 118 89 5.8% K 0.6 0.3 0.5 0.94 0.8
  • 15. Мы согласовали процесс. Мы оценили процесс на каждом его этапе. Нашли кто еще виноват 
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  • 17. Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total Projected billable headcount 194 197 202 209 219 232 248 266 286 308 332 358 Projected billable hires 1 3 5 7 10 13 16 18 20 22 24 26 165 Projected Turnover, 20% 4 4 4 4 4 4 5 5 5 5 5 6 55 Total number of billable hires 5 7 9 11 14 17 21 23 25 27 29 32 220 Billable Hires by Rec team in 2011 8 14 12 15 9 12 11 10 7 8 2 3 111 Projected team size of Rec team in 2012 2 2 3 4 5 6 7 8 8 9 10 11 General recruiting sources 4 6 7 9 11 14 17 18 20 22 23 26 167 Education(Interns) 4 4 4 12 Education (Juniors) 2 2 2 3 3 3 15 Outstanding Local Marketing Campaign (20%) 1 1 2 2 3 3 4 5 5 5 6 6 44 Lowering selection rate, setting growth goal to LMs and PMs (10%) 1 1 1 1 1 2 2 2 3 3 3 3 22 Revising compensation for the high demand technologies (10%) 1 1 1 1 1 2 2 2 3 3 3 3 22 Total 6 8 11 13 17 22 27 30 33 39 42 42 291
  • 18. Skill Interview er Needed interviewers per week (# of interviews * 2 interviewers) Expected load of interviewers (3 interviews average is Max). Extend interviewers pool in case load is >=80% Art design 1 2.5 93% C++ 3 2.5 31% DB - SQL 5 0.6 5% Flash 7 3.8 21% Flex 6 1.3 8% Front - End 9 9.4 39% Need 5-6 interviewers to support Java 14 12.6 33% Mobile - Android 9 12.6 52% Mobile - iOS 8 10.7 49% Reco to start growing Operations 5 6.3 47% PHP 9 15.1 62% Project management 9 7.5 31% Python 3 3.1 39% QA 23 40.2 65% Extend pool to Ruby-on-Rails 8 1.3 6% UI design 4 5.0 47% WP7 2 7.5 140% Extend pool to 4 Total 125 142 45%
  • 19. Corporate site Data Base (Jira) Job site LinkedIn (blank) Referrals Sum of Initial contact 26 424 233 52 265 104 Sum of Number of submitted CVs 14 61 36 18 30 55 Sum of Passed technical int 5 13 2 7 5 28 Sum of JO done 1 9 0 4 0 14 0 50 100 150 200 250 300 350 400 450 NumberofCVs
  • 20. Прежде, чем соглашаться на groth plan – посчитайте. Увеличение количества рекрутеров далеко не всегда масштабирует рекрутинг.
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  • 23. Number of available candidates Possibility to hire Average salary (UAH) Time for hiring of 1 person Enterprise Architect (Business Applications) 5 0,65 40 000 from 8 weeks - lack of specialists Test Leader / Manager 20 2,6 17000 2-3 weeks Test Engineer 50 6,5 13360 2-3 weeks Oracle DBA (Analysis and Development) 100 13 12160 2-3 weeks Infrastructure Architect (Servers & Storage) 15 1,95 12000 4-5 weeks Infrastructure Specialist (Servers & Storage) 200 26 12800 2-3 wekks Siebel Analyst 20 2,6 15750 6-8 weeks
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  • 25. Type of HR cost min cost size, USD max cost size, USD Recruiter's salary 7200 18000 Recruitment bonus 500 1250 Searching channels cost (LinkedIn/Referral bonus/Relocation/Recruiting ad's &databases) 1000 1000 Working environment (office rent - 5 square meters per 1 employee, communal, coffe&cookies) 960 1800 communal, coffe&cookies 48 120 Laptop 800 1200 IT infrastructure (mail, intranet, task management systems) 120 120 Management meetings: HR+CEO 1143 11429 Management meetings: Recruiter+Vacancy owner 1714 6429 Technical interview 3429 8571 Total cost per year 16914 49919 Total cost per hour 8 25
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  • 28.  Return of investments – коэффициент возврата инвестиций, рентабельность вложений.  Основные данные: - Себестоимость рекрутинга (содержание рекрутера, его бонус, зарплата, бюджет на рекламу). - Доход от рекрутинга. - Инвестиции в рекрутинг (дополнительные вложения, для достижения сверх результатов).
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  • 30. THANK YOU! Questions? You can find me: Skype: topilina.ira E-mail: i.topilina@gmail.com