Presenation over Illinois Data Quality.

1. Illinois Data Quality
March 2015

2. Workforce, Human Services, and
Education – State Agency Partnership
State agencies are working together to improve customer services and
outcomes through data sharing.
Workforce
• Illinois Department of Commerce and Economic Opportunity (DCEO)
• Illinois Department of Employment Security (IDES)
Human Services
• Illinois Department of Human Services (IDHS)
Education
• Illinois State Board of Education (ISBE)
• Illinois Student Assistance Commission (ISAC)
• Illinois Community College Board (ICCB)
• Illinois Board of Higher Education (IBHE)

3. State Agency Programs and Services
As citizens are advancing
through school and into
careers or businesses, they are
at some point(s) benefiting
from programs and services
offered by some or all of these
agencies.
To best serve everyone
throughout their life in Illinois,
it is essential for the agencies
to provide clear and direct
access to information and data
on programs, customers, and
outcomes.
Each of these agencies operates independently but are working together to
improve system connectivity through initiatives including the Illinois Longitudinal
Data Study (ILDS) and the Workforce Data Quality Initiative (WDQI).
IDES
DCEO ISAC
ICCBISBE
IBHE
IDHS

4. Workforce Data Quality Initiative
The WDQI and the ILDS teams
and agency partners have
worked together over the last
several years to establish a
common vision and plan of action for building a cost-effective federated or
distributed education and workforce longitudinal data system that can be
maintained and sustained under the direction of the statewide ILDS Governing
Board.
Among the ILDS requirements, functions, and expectations includes the
establishment of a set of tools, systems, and processes internal to LDS Agencies
and shared across ILDS Agencies to support analysis and understanding of
lifelong education and workforce policies and programs.
The ILDS is a source for incremental data.

5. State Information Systems
Each agency has responsibility for their own independent information systems that
are a source for the ILDS and are used to provide, track, or facilitate:
24/7
Real Time Incremental
Outcome
information
Program
information
Customer
information
Within each agency there can be information and data that is either:

6. EducationStudent
Financial
Assistance
Human
Services
Workforce
Transparency: State Information Systems
State information systems support a myriad of regulations, reporting and security
requirements, and are needed to carry out the day-to-day operations of each agency
and their respective service providers. Some systems are used only by staff, while
others offer some form of public access through web applications.
DCEO IDES IDHS ISAC ICCBISBE IBHE
To improve transparency, the goal of WDQI and ILDS is to identify and merge useful
data from workforce, education, and human services information systems. The
combined data will provide citizens of Illinois intelligent options from which they can
make informed decisions on programs and benefits open to them.

7. Advancement: State Services
Citizens, employers and service partners need to know what support and advancement
services and resources are available to them throughout their life journey.

8. WDQI and ILDS
This consumer information is for
all citizens and state and local
service partners.
It can aggregate program services,
customer information and
outcomes and use multiple
sources of state agency data
serving different purposes.
IDES
DCEO ISAC
ICCBISBE
IBHE
Universal
Portal
IDHS
Comprehensive and integrated historical workforce and educational data will be one of
the key components that connect the dots and gathers useful and practical
information to serve citizens throughout their entire life based on what needs they
have at each of the critical steps in their development.

9. WDQI and ILDS
 Reduces waste, increases efficiencies.
 Provides sustainable solutions.
 Improves delivery of and access to services.
Universal Portal
Some of the key benefits to the State and customers include:

10. Technological Evolution
Harnessing technology achievements of the past and present is foundational
to a technology solution for the future.
Over the past decade, the push for transparent knowledge has
resulted in the need for long-term planning that eliminates
operating in a vacuum, database silos, and static reporting.
Federal and state government visionaries and technological
experts have invested time and money to upgrade and modify
agency information systems that will enable data sharing and
integration.
Business processes for exploring, cleaning, and shaping data
have resulted in enriched data content that can be sourced,
matched, and empirically compared.
The States’ Workforce Data Quality Initiative in partnership
with the Longitudinal Data System Initiative will result in a
sustainable long-term plan for data integration.

11. Methodical Approach
There are technologies in place now to realize this plan using an
incremental approach that leverages existing systems and makes
enhancements over time to agency information systems through:
• Common data models, architecture, and markup
• Data security and validity protocols
• Data sharing agreements
• Integration with web services based on modern best practices
• Single-sign-on, identity and role management services

12. Model of Data Integration
24/7+ + + +
Real Time IncrementalOutcomesPrograms Customers
Longitudinal integration of data will personalize program services, customer
information and outcomes across partner agencies and utilize state agency systems
including real-time and incremental information and data.

13. Longitudinal
Data System
Share
Clean +
Change
Explore
Enrich
Shape
Combine
MIS Data
Customer
Vault
Universal Portal
Model of Data Integration: Continuous Process
State agency data undergoes a continuous process.

14. Agencies Programs Services
Workforce
Illinois Department of Commerce
and Economic Opportunity (DCEO)
• WIOA Title I
• Trade
• Career Services
• Employment Services
• Training
Illinois Department of Employment
Security (IDES)
• Trade
• Unemployment Insurance
• Labor Market Information
(LMI)
• Unemployment benefits
• LMI
Human Services
Illinois Department of Human
Services (IDHS)
• TANF
• Rehabilitation Services
• Public assistance benefits
• Disability services
Education
Illinois State Board of Education
(ISBE)
• Pre-Kindergarten –
Grade 12
• Education program/course
approvals
Illinois Community College Board
(ICCB)
• Adult Education
• Community Colleges
• Education program/course
approvals
Illinois Student Assistance
Commission (ISAC)
• Financial Assistance • Financial assistance
Illinois Board of Higher Education
(IBHE)
• Private Postsecondary and
Public Universities
• Education program/course
approvals
Data Source Examples

15. Agencies Program
Data
Customer
Data
Outcomes
Workforce
DCEO
IDES
Human Services
IDHS
Financial Assistance for Education
ISAC
Education
ISBE
ICCB
IBHE
24
/7
Data Availability Examples
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Includes incremental outcomes from the Longitudinal Data System.

16. Data Security and Confidentiality
Technology Considerations Governance Oversight Structure
External Advisory:
Engage with P-20 Council & Illinois
Early Learning Council
Data Access &
Use
Performance
Measures &
Reports
State
Leadership
Technical
Architecture &
Data Security
Legal Controls
State Agency
Members and
Subject
Matter
Experts
Governing Board
Data Elements
& Collection
All PII and data sharing must go through the chain
of command and be approved and documented.There are very real technical,
legislative, and privacy policy
concerns that must be properly
addressed before forming any shared-
data system.
Addressing these concerns
systematically throughout the project
are vital to its success.
From the beginning, the partner
agencies have placed these issues as a
top priority.
Guidance documentation that
assesses and summarizes ongoing
system risks, potential audit action
items, and compliance issues is
ongoing and will continue to be a
priority always.

17. The Vision of the Future
BusinessValue
Degree of Intelligence
Batch
Reports
Reporting
What
happened?
Analyzing
Why did it
happen?
Ad Hoc
Predicting
What will
happen?
Predictive
Models
Activating
Make it happen.
Link to Operational
Systems
Operationalizing
What is happening
now?
Automated
Linkages
Insights
Action
Adapted from TERADATA: Data Transparency
Town Hall Meeting Sept. 26, 2014
Analytics Maturity Model