IBM Storage at Fiserv Forum 2018

© Copyright IBM Corporation 2018
Fiserv Forum 2018
IBM Team:
Stacie Crisp – Global Client Executive - Fiserv
Peter Sulava – Enterprise Storage Sales - Fiserv
Guy Fries – WW Channels Executive - Security
Norbert Herman – Business Development, Finance - Fiserv
Mike Ault – Oracle Expert/Solution Specialist - Storage
Bob Berini – ISV Executive - Storage
April 17-19 – Las Vegas, NV
Storage and Software-Defined Offerings

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Agenda:
Storage Technology Update
and Fiserv Experiences
• Client Requirements Driving Storage Technology
• Banking Use Cases – User Experiences in Core Banking,
Payments, Risk & Compliance, and Blockchain
• Fiserv Experience
• IBM’s Multibillion Dollar Investments in Storage, Multi-Cloud,
and Blockchain
• New IBM Storage Offerings:
– FlashSystem, Hardware Family
– Software Defined Storage
• How to Get Started and Resources Available
2

Data Driven World
3
The world’s most
valuable resource
is no longer oil, but data.
“By 2020, 50% of the G2000 will
see the majority of their business
depend on their ability to create
digitally enhanced products,
services, and experiences.”
IDC FutureScape Predictions:
Worldwide IT Industry
2017 Predictions

Value of Data Increases Exponentially With Use
4
Test Dev Mobile App
Project
Machine Learning /
Deep learning
Call Center
Primary use Secondary use
Note: Fresh data works best
$ Analyst
Secure, Access, Unlock Increased Value

Banking Environment and Storage
5
• New Services, New Markets
• Themes:
• Digital Disruptions
• Analytics & Cognitive
• Cyber-security
• Blockchain
• Disruptive Innovation is Happening Now
• Payments, Cyber-security,
Cognitive Applications, Blockchain
• Plus, Your Priorities
All Drive Applications that Require
Large Scale Data Management, Speed,
and Immediate Access
Large, Complex Databases
Computational Applications
Analytical, Cognitive Apps
Cloud-Scale Infrastructures
Virtual Infrastructures
Requires new data storage landscape.

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IBM FlashSystem – Banking Applications Data Growth
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Top Banking Applications
• Risk & Compliance
• Payments
• Core Banking
• Omni-Channel Engagement –
• Overall – Business Agility, Digital Bank
Proven Results
• 3.6 times faster Payment Transaction rate/second
• 38% improvement in Front Office response
• 40% reduction in Overnight Batch Process
• 75% reduction Online Database backup time
IBM
FlashSystem
Family
Fiserv
Flash
Applications
• Precision Bank Platform
• Premier Bank Platform
• Signature Bank
Platform
• XP2 Credit Union
Account Processing
• Fiserv Data Centers
“The Need For Speed”
Recent Client Installations

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Fiserv Experience – Signature
Benchmark/Test: 4Q2015, IBM Rochester Test Center
• IBMi Power + FlashSystem (with virtual capability)
• Met Signature performance metrics
Client: Northwest Savings Bank
• Contact: Rob Pope
Implemented: 1Q2016
Experience:
• Batch overnight processing time reduced from 2:18 to 56 minutes
• Everything is faster! 3x faster overall nightly jobs – Fiserv apps.
• Smooth installation, no application rewrite, very satisfied
• Smaller footprint, Lower power & A/C
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Fiserv Experience – Signature
and IBM FlashSystem – Solution Brief
40%–65%
Reduction in batch
processing times
8
40%–65%
Faster online processing
response times
Cost type Cost category Cost reduction
CapEx
Hardware 15%
Software 12%
OpEx
Maintenance
and support
11%
Data center
infrastructure
6%
Total 44%

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Fiserv Experience – Premier
Benchmark/Test: 1Q2016, IBM Silicon Valley Test Center
• IBMi Power + FlashSystem (with virtual capability)
• Met Premier Customer performance requirements
Clients: Large Midwestern Bank, plus Several clients have
implemented, in testing, or have made decisions for
IBM FlashSystems
Implemented: 2-4Q2016
Experience:
• Faster performance – saving time and operations cost
• Smooth installation, no application rewrite
• Shared disk
9

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Fiserv Experience – Precision
Benchmark/Test: (No formal joint test)
Client: Large Texas Bank
Implemented: 2Q2015
Experience:
• Faster performance
• Shared disk
10

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Fiserv Experience – XP2 (Credit Union)
Benchmark/Test: Fiserv Internal informal testing confirmed
speed improvement with IBM Power Systems and IBM FlashSystem
• 2-7 times faster, depending on workload*
* Used sample test data that may not be representative of actual installation.
Client: Nusenda Credit Union (New Mexico)
• Contact: Andrew Chavez
Implemented: 4Q2015
Experience:
• Very Satisfied, significantly improved speed
• Conducted their own performance comparisons
11

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Industry – Core Banking: Case Study Results
Overall Performance Improvements:
• Overnight scheduled processing time (the “Day-end” process) was reduced by 40%
on average
• Front-end application response times improved by 250 milliseconds, or around 38%
• Online Profile database backups accelerated from 6 hours to 1.5 hours, or 75%
• With IBM FlashSystem organizations can continue to achieve optimum performance with a
fully encrypted Profile database
IBM FlashSystem continues to provide microsecond read/write response times, allowing time-
critical file deliveries and sustain user interface response times under peak load conditions.
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• Achieved objectives without software rewrite
• System latency dropped by factor of 100x

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Finance Industry – Payments: Case Study Results
The Need: Switch software must be incredibly fast and
deployable across multiple devices
– Electronic Funds Transfer, ATM’s, mobile phones, and more
Payments speed and volumes requirements growing with
increased competition
Solution/Test:
• Tested IBM FlashSystem and IBM DS8800
Results:
• Both IBM Storage devices achieved over 10,000
transactions/sec, or 3.6X Higher than previously tested
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Finance Industry – Other Case Study Results
STAC BM – Tick Database in Capital Markets
STAC recently performed the volume-and user-scaling suite of STAC-M3™
Benchmarks (Kanaga)
• McObject’s eXtremeDB Financial Edition 7.0
• IBM FlashSystem 900 storage system, 57TB
• IBM Power System S824L server
Summary of Results
• 21x to 212x the performance of the previous best published result for the market snap
benchmarks (10T.YR[n]-MKTSNAP.TIME)
Insurance Payments
• Insurance payments system – ISV Case Study: Incredible performance results over all other
options with IBM FlashSystem.
14

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IBM Storage Leadership
15
19 of 20
of world’s top banks by
assets use IBM DS storage
system solutions for
availability, performance,
and reliability
87%
of the Fortune Global 100
use IBM Spectrum Storage
LEADER
in 2016 & 2017,
IDC and Gartner
named IBM
“leaders” in 8
reports1
IBM Global Financing
is the #1 IT financier
in the world
Financing available for
select storage products
#2
IBM: the number 2
storage company in the
world
#1 #1
in Analyticsin Storage Software2,
Software-Defined Storage,
Archiving, Mainframe
Storage and branded Tape
1IBM named a ”Leader” by Gartner, IDC, or both in 2016 or 2017 in markets served by IBM Spectrum Protect, IBM FlashSystem, IBM Spectrum Scale, DS8880, IBM Cloud Object Storage, Storwize and XIV.
2IDC Worldwide Storage Software and Cloud Services QView, 4Q17 (8 March 2018 ). Dell Inc. and IBM were statistically tied in worldwide storage software market share due to a difference of one percent or less
in the share of revenue for calendar 2017.

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IBM Storage Awards and Recognition
16
IBM Storwize, XIV, DS8000
2013 - 2017
A Leader:
Magic Quadrant for General-Purpose Arrays1
(October 2017)
IBM SSA Portfolio
2014 - 2017
A Leader:
Magic Quadrant for Solid State Arrays
(July 2017)1
IBM Spectrum Protect
2011 - 2017
A Leader:
Magic Quadrant for Data Center Backup
& Recovery Solutions (July 2017)1
IBM recognized in the below markets
for our listed solutions:
IBM Cloud Object Storage
2018
Critical Capabilities for Object Storage1
Highest Scores In All Use-cases:
Analytics, Archiving, Backup, Content
Distribution, Cloud Storage
(January 2018)
IBM Spectrum Scale &
2016 - 2017
A Leader:
Magic Quadrant for Distributed File
Systems & Object Storage (October 2017)1
IBM FlashSystem
2015 - 2016
A Major Player in All-Flash Array by IDC
MarketScape5
IBM Spectrum Storage
2014 - 2017
#1 Software-Defined Storage
Controller Software3
IBM Tape
2006 - 2016
#1 Branded Tape Revenue4
2016
A Leader in Object-Based Storage by IDC
MarketScape6
IBM
2017
#1 Storage Software2
IBM Mid-Range
Tape Drives &
IBM Tape
Libraries
2018
Market Leader
IBM DS8884F
2017
Top 10 Coolest Flash Storage
and SSD Products
IBM DS8886F
2017
Tech Innovator Award Finalist
Storage Category
IBM Spectrum Protect Plus
2017
VMworld Hot Product
IBM Spectrum Scale
2017
IBM FlashSystem 900
2016
Best of Show: Most Innovative Flash Memory
Enterprise Business Application
IBM DS8880F
2017
Product of the Year Finalist:
Enterprise Storage Arrays
IBM Elastic Storage Server
2017
Enterprise Storage Arrays
IBM Spectrum Protect
2017
Data Backup & Recovery Software
IBM Spectrum Scale
2017
Software-Defined Storage
IBM FlashSystem
9000 Family
2017
iF International Design Award
IBM Spectrum Scale,
IBM Storwize
2017
Best HPC Collaboration: Academia,
Government and Industry
IBM Spectrum Scale
2017
Best HPC Storage Product or Technology
IBM Spectrum Scale, IBM
Storwize
2017
Best Use of HPC in Life Sciences
IBM Spectrum LSF Suites
2017
Best HPC Cluster Solution or Technology
IBM
2017
Top 5 Vendors to Watch
1Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research
organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner,
Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. Gartner document available from IBM upon request. 2IDC Worldwide Storage Software and Cloud Services QView, 4Q17 (8 March 2018 ). Dell Inc. and IBM were statistically tied in
worldwide storage software market share due to a difference of one percent or less in the share of revenue for calendar 2017. 3 IDC Worldwide Storage Software and Cloud Services QView, 4Q17. (8 March 2018 ). 4IDC Custom Tape Report, 2H’16 5IDC MarketScape WW All-Flash Array
2015-2016 #US40721815 Dec. 2015. 6IDC MarketScape WW Object-Based Storage 2016 #US41918416 Dec. 2016.

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Data Driven Multi-Cloud Storage Architecture
• Enterprises need to be data driven to be competitive.
• Enterprises are multi-cloud now…and increasingly so.
• Enterprise clients are looking to develop a Data & Cloud strategy
for their Infrastructure
• IBM is uniquely positioned to help clients understand their
current situation, plan a future state and execute a strategy to get
to this future state.
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Data Driven Multi-Cloud
Architecture is:
Flexible
• Data Portability between Private
& Public Clouds
• Secure and Compliant
• High ROI Use Cases
Modern
• Service Level Driven
• Software Defined and Flash Optimized
• Modern Backup and Replication
Agile
• API Automation
• Native DevOps Capable
• Self Service

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Client Multi-Cloud Patterns
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Where you have… We offer…And you want to…
Private clouds for traditional application infrastructure
as agile, flexible and cost effective as public clouds,
and seamlessly extend to leverage public cloud
infrastructure as business demands
MODERNIZE TRADITIONAL WORKLOADS
IBM Z
TRANSFORM WITH NEXT-GEN APPLICATIONS
AI and Big Data infrastructure to support High
Performance Data Analytics and HPC leveraging the
power of the Open Source community, supporting the
very small to the largest clusters in the world
REFACTOR APPS / CONTAINERIZE
Integrated Docker & Kubernetes
Private clouds for app modernization & agile
development with full portability to leverage public
cloud infrastructure

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Data Driven Multi-Cloud Storage Architecture
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Comprehensive, award-winning portfolio
20
ManagementBackup & Archive Cluster Virtualization for Servers
Scale-Out
File
Scale-Out
Block
Scale-Out
Object
Virtualized Multi-Vendor
Block
Available as
FlashSystem
A9000R
FlashSystem
V9000
Elastic Storage
Server
SAN Volume
Controller
Storwize V5030F
Storwize V5000
Storwize V7000F
Storwize V7000
XIV Gen3
ArchiveBackup Copy Data
Management
VM Data
Availability
Private
Cloud
Hybrid Cloud
Disaster
Recovery
New-Gen
Workloads
High-
Performance
Computing
High-
Performance
Analytics
Monitoring
& Control
Infrastructure
Networking
Container
& VM APIs
High-End
Storage
Tape &
Virtual Tape
DS8884
DS8884F
LTO8 &
Tape Drives
Tape
Libraries
TS2900
Autoloader
DS8886
DS8886F
TS7700
Family
DS8888F
Traditional
NAS/File
All-Flash
Acceleration
Cloud Object
Storage System
FlashSystem 900
FlashSystem
A9000

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Blockchain – IBM Storage
Data / Storage Requirements for Blockchain
• Capacity Planning
– On Chain – large growth depending on transaction rates/volumes
– Off Chain – very large with supporting documentation
• Performance
– Near Real Time
– Critical dependency on Peers in chain
• Business Resiliency
– Security – Protection and separation of data on and off chain
– Encryption – “encrypt everything” technology
– High Availability – Business continuance for every Peer in chain
IBM Positioning in Storage
• IBM Storage Services – Investments: Hyperledger, Research, Labs,
and Engagements
• Hardware – Flash Performance, Business Resiliency, Encryption and new features
• Software-Defined Storage – Management and Business Resiliency
21

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Getting Started with Fisev Applications – IBM Storage
At the Conference and following:
– Stop by the IBM Booth
– Discuss resources and information available
• News published via Twitter @zoginstor @IBMStorage
• IBM Storage YouTube channel youtube.com/ibmstorage
• IBM web site ibm.com/storage
Contact your Fiserv Representative
Ask your Fiserv Representative for a joint meeting with
IBM Flash & Storage Technical Guidance to:
– Determine specific benefits for your institution
– Plan for installation
22

Additional slides

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Why Flash Matters to Financial Services
• Financial Institutions must now store more data and get more insights more quickly
from that data.
• However, with data processing capacity radically improved, the bottleneck becomes
the ability to store and retrieve large volumes of data as rapidly as needed.
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LATENCY
Performance
Gap
Flash has 50x lower latency than
hard disk drives
With Flash
(better than SSD)
Without Flash
CPU Speed 8 to 10x Increase
DRAM Speed 9 to 9x Increase
Network Speed 100x Increase
Bus Speed 20x Increase
Disk Speed Only 1.2x Increase
In the last 10 years:

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Flash Storage Benefits – Economics
26
Boost performance
and get cost
takeout (typically
30%) without
re-architecting
applications – with
IBM FlashSystem.
Note: Economics are
based upon typical
total cost of ownership
(TCO) and vary
depending upon the
application solution.
Enterprise
Reliability
High
Availability,
2D Flash
RAIDTM and
Variable Stripe
RAIDTM -
Designs in HW
90%
Reduction
In OLTP
times,
Databases
75%
Footprint
Reduction
Store one
petabyte in a
floor tile. Add
compression
and add up to
100% more.
$
80%
Reduction
Energy
Usage
85%
Reduction
In batch
processing
times
150-200 µs
Latency
Extreme
Performance

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ESG – on Flash Economics
“… the IBM FlashSystem enterprise storage offering represent
a tipping point for many use cases where flash not only offers
significant performance improvements, but also significantly
drives down the total cost of ownership for storage based on
a smaller, more cost-efficient footprint.”
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Analysis Highlights, Typical Enterprise Use Case:
 Modeled 76% ROI and 11-month payback period
compared to traditional storage.
 Nearly $600,000 inUp-front CapEx savings and nearly
$400,000 in ongoing OpEx savings.

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Ready for IBM Storage
Look for the Ready for IBM Storage logo
An IBM PartnerWorld program that validates interoperability
between IBM Storage solutions and 3rd party technology
• Accelerating your time to market and profits
• Meeting key IBM integration standards
• With complete solution offerings for specialized customer needs
“
”
What customers
are saying about
Ready for IBM Storage:
– Bill Reed, Chief Technology officer,
Arizona State Land Department
Ready for IBM Storage: ibm.com/storage/partner-program
• Huawei Technologies Co.,Ltd
• Inspire-Tech Pte Ltd
• Moonwalk Universal
• NASUNI CORPORATION
• Repostor AB
• SAS Institute
• Scality
• Siberia Software LS
• Tectrade Computers Ltd
• USER Rendszerház Kft.
• Actifio Inc.
• ATS Group
• Auwau ApS
• B4Restore A/S
• Brocade Communications
Systems, Inc
• Cobalt Iron, Inc.
• Cristie Software Limited
• DATA DYNAMICS, INC.
• Ellexus Ltd
• EMC Corporation

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