Utility AP - Best Practice, out of the box with Maximo Asset Management

Best Practice – Out of the Box
Glenn Clark
EAM Service Delivery Manager, Certus Solutions

IBM Insight Forum 09 Make change work for you ®

2

Best Practice – Out of the Box

Extracting real business
benefits using best practice
b fit i b t ti
methodologies embedded in
innovative solutions like IBM
Maximo

IBM Insight Forum 09 Make change work for you
®

4

Technology seen as an enabler
The 2008 IBM Global CEO Study revealed the top 3 external business
drivers

®

5

Business expectations

Optimal outcome from investment in new systems
“Bang for buc s
a g o bucks”

Realising additional business benefits
Improved Productivity
Cost savings
Better performance from asset and human resources
Reducing operational down-times

Expectation is increasingly that enablers are available
out-of-the-box

®

Business Unit Designation or other information 6

Optimising Systems Investment

Delivering additional business benefits from
replacements and upgrades
cf. Replacement/Like for Like
Identifying the benefits
Processes
Efficiency
Integrity
Information
Availability
Currency y

®


The successful IT Project

Historically…
o
on time, a d o budge
e, and on budget
Holistically…..
delivers additional business benefits, that are:
foreseeable
measurable
achievable
Achieved !!!

®


Measureable Business Benefits
Quantitative Benefits Qualitative Benefits:
•Labour Utilisation up by 10-20% •Improved warehouse productivity
•Asset utilisation up by 3-5% •Support for Sarbanes-Oxley compliance
•Increased planned maintenance by 50-80%
y •Improved regulatory/safety compliance
•New Equipment purchases down by 3-5% •More accurate data for improved
•Lost warranty recoveries up by 10-50% decision making and process definition
•On-hand inventory needs down by 20-30% •Improved work planning/coordination
•Inventory carrying costs down by 5 - 20% •Sales growth through improved service
•Material costs reduced by 5-10% • Repository for skills and experience
•Purchasing Labour reduced by 10-50% (corporate memory)

®


Evolution of Asset Management
Traditionally,
Traditionally maintenance of equipment
Reactive Preventative Corrective ……

Extention into operations management

Trend is move towards service management
Maintenance now seen as a service
internally/externally
Services the organisation procures (eg outsourcing)
Services the organisation delivers

®


Evolution of Asset Management
It s
It’s no longer just about the asset …
It’s also about its history and future
condition

… it’s about what
the asset does …
..and what it costs
both now and into
the future

… and it’s increasingly about the
service delivered to the customer
… and the safety of the delivery workforce,
compliance with industry regulation and
customer service level needs
needs.

®


Innovations in Asset Mgt Systems
Select innovative systems from solution vendors and
business partners who have invested time and capital
in catering for the demands of your marketplace

®


Accessibility of Best Practice

Required system attributes:
Highly co gu ab e p ocesses
g y configurable processes
Minimal development & customisation
Upgradeability
g y
Process automation
Flexible presentation techniques
Information in context
Role-based presentation

®


Some examples of Best Practice

Role-Based User-Interfaces
Process Automation
Outsourced Resource Management
Procurement to Payment (P2P)
Labour R
L b Resource M Management
t
Realtime KPI’s
Condition Based
Condition-Based Maintenance
Failure Reporting
Mandated Safety Plans
Mobility Solutions
Linear Assets

®


Some examples of Best Practice

Role-Based User-Interfaces
Process Automation
Outsourced Resource Management
Procurement to Payment (P2P)
Labour R
L b Resource M Management
t
Realtime KPI’s
Condition Based
Condition-Based Maintenance
Failure Reporting
Mobility Solutions
Linear Assets

®


Role-Based
Role Based Interface

What do I need to know ?
What do I need to do right now ?
Show me my assigned tasks, make it easy for me
How am I going?
KPI’s, results against plans, targets
Point out the important stuff
p
Highlight significant data (wood for trees)

Manage Multiple or Deputised Roles

®

Business Unit Designation or other information
Role Based UI : Maintenance Supervisor 18

®

Role Based UI : Purchasing Officer

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Process Automation

Major Benefits :
Efficiency
c e cy
Consistency
Compliance
Workflow
Processes mapped in the system
Embedded business rules
Escalations
Self-generating system events

®


Workflow

®


Workflow – User Inbox Assignment

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Workflow – Completing Assignment

®


KPIs: Results, real-time, in your face
Results real time in-your-face

KPI : Key Performance Indicators
Qua
Quantifiable measures o ac
ab e easu es of activity & ou co es
y outcomes
Graphical presentation is optimal
Must be relevant to role & responsibilities
Must be able to respond and influence outcomes
Personal and/or collaborative
…

®


KPIs – Dynamic and Meaningful

®


Condition-Based
Condition Based Maintenance

®


Safety Management

Hazards
By Location o Asset
y oca o or sse
By Activity
Precautions
Relative to each Hazard
Safety Equipment
Skills & Qualifications
Safety Plans

®



Safety Plans
Hazards & Precautions
a a ds ecau o s
Lock-out, & Tag-out
Safety Equipment
y
Associated with Job Plans
Printed with Work-Pack

®



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Linear Asset Management

Any asset with “length” that :
Has multiple c a ac e s cs that c a ge o e its length
as u p e characteristics a change over s e g
Has discrete attributes/data at specific points/segments
Has activity undertaken at specific points/segments
y g
Intersects with other assets at specific points
Roads Runways Conveyors
Railways Tracks Navigation Channels
Power Lines Rivers Fencelines
Pipe Lines Coastline Towers

®


Linear Asset Models

Virtually segmentation of an asset - recognising specific attributes
that comprise it’s length and work performed along it
SH25 0 05 10 15 20 25 30 35

Surface Asphalt Chip Seal

Bridges
Speed Limit 50 100 80

Lanes 4 2

Intersections
WO 128 7 Trim Vegetation 27

WO 129 18 Inspect Crash Barriers 37

®

52

Thank
Th k you

Questions?

®

Utility AP - Best Practice, out of the box with Maximo Asset Management

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