Diagnosing the cultural Barriers

1. Diagnosing Cultural Barriers in
Knowledge Management
Nonaka Group – 2nd Nov 2011

2. Group Members:
Abiola Gbadmosi
Banuaji Setiawan
Hitesh Pal Singh
Gowri Shankar

3. Cultural barriers – What is That?
Misunderstandings at work place
due to the different cultures or
cultural differences are called the
Cultural Barriers.
Classification Of Cultural Barriers
• Individual Barriers.
• Social Barriers.
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4. Common Cultural and Language Barriers
• Roles and Status
• Personal Space
• Religion
• Body Language
• Personal Appearances
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5. Overcoming Cultural Divide in Workplace
• Learn as much as you can about the culture of the people you are dealing with
• Recognize the broad ethnic diversity that exists within groups
• Respect individual differences, abilities and personalities
• Provide an orientation program for new hires regarding cultural differences and language barriers
• Consider having co-workers serve as mentors or coaches
• When working with immigrants, refrain from using jargon or slang
• Never assume your communications with someone
• Be patient
• Recruit bilingual managers and supervisors
• Help workers take care of their basic survival needs
• Provide sensitivity training to native workers
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6. Culture in Knowledge Management Framework
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7. Game !!!
1. Make sure you are in a pair,
both of you can’t be from the
same country
2. Prepare a paper and a pen
3. Listen to us for next
explanation
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8. Lets play one more !!!
1. Two teams !!!
2. Time for some noise and fun
3. Listen to us for next
explanation
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9. Overcoming Cultural Barriers
1. Power distance
avoidance.
2. Collectivism.
3. Femininity.
4. Uncertainty
avoidance.
5. Design and
organization of
workplaces.
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10. Conclusion
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