These are the slides from a joint webinar by Workhorse Software and HeyGov. It's to show municipal clerks and treasurers how their municipality can benefit from a seamless integration. These two platforms can streamline payment processes, utility billing, and automate reconciliation. Learn how Workhorse's accounting and utility billing software works in tandem with HeyGov's modern digital payment portal to enhance the payment experience for residents. Get insights into customization options and explore how this innovative partnership can boost transparency, eliminate redundancies, and increase overall productivity in your municipality.' HeyGov https://heygov.com Workhorse Software https://workhorsewi.com

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2. Focus on Small to
Medium sized
Municipalities
Commitment to
Outstanding
Service and Support
Founded in 1984 Simple to use
300 + Customers
Customer Driven
Product
Enhancements &
Updates
Full Product Suite:
• Accounting
• Payroll
• Payroll Portal
• Utility Billing
• Utility Inventory
• Utility Billing LITE
• Miscellaneous Billing
A/R
• Fixed Assets
• Special Assessments
• Cemetery Mgmt.
• Receipting

3. •Started by Dustin Overbeck, Founder
of Town Web Design
•HQ in Door County, WI
•Born out of COVID-19 Pandemic
•Currently used by over 200 Municipalities
all over the US
•Won 1st Place in Wisconsin Governor’s
Business Plan for Information
Technology in 2022

4. We have partnered to make your life easier!
Utility Bills synced to
HeyGov from
Workhorse
Residents Pay
Remotely
Payment Information
synced to Workhorse
from HeyGov

5. Utility Billing
• Is an easy-to-use, application designed
specifically for Wisconsin municipalities.
• Automates the billing process, from
meter readings through cash receipting
• The system is flexible enough to allow
for services in addition to water and
sewer, such as garbage collection,
recycling, public fire protection, and/or
storm water.
• Integrates with 3rd
Party Payment
Providers – HeyGov & others

6. Utility Billing
• Account Review: Last Bill, 12 month
rolling history, Work Orders, Bill
Estimate, Balance, Billing Trends
• Detailed customer search and history
functions
• Generates a wide variety of reports
• Compatible with most popular
electronic meter reading devices:
Badger, Kamstrup, Sensus,
Neptune, and Itron

7. Workhorse
Container
• Houses
Modules
• Customer
Blog
• User Specific
Access
• Backup

8. Utility Billing

9. Utility Billing
-Entering and
maintain data

10. Utility Billing
-Account Record

11. Utility Billing
-Account Record
-Services Tab

12. Utility Billing
-Account Record
-Account Review
• Reprint of last
bill
• History
• Bill Estimates

13. Utility Billing
Other steps:
-Late Charges
-Past Dues
-Move In/ Out
Process
-Tax Roll Process
-Direct Payment
Utility Billing
Reports:
-Aged Report
-Meter Reports
-PSC Report
-On Screen & Export

14. Billing Process
Read
Meters
Running
of Bills
Sending
of Bills
Payments
Received
Process
Receipts

15. Utility Billing
Create Import file
To Remote Reading
system
• Badger
• Kamstrup
• Sensus
• Neptune
• Itron
• Etc…
Read Export File

16. Utility Billing
Errors / Exceptions
Report

17. Utility Billing
Running Bill
Register
Full vs. Quick

18. Utility Billing
-Running Bill
Register
Full vs. Quick
Full Bill Register Quick Bill Register

19. Utility Billing
-Printing Bills
-Email Bills

20. Utility Billing
-Sending Bills to
HeyGov

21. Utility Billing
-Sending Bills to
HeyGov
-Processed Bills to
HeyGov

22. Utility Billing
-Posting Bills
-Interface to Accounting

23. Utility Billing
-Manual Payments
received
-Manually apply
receipts to
accounts
-Receipt Register
-Post
-Interface to
Accounting

24. Utility Module
-Direct Payments
-Automatically
apply
receipts to
accounts
-Receipt Register
-Post
-Interface to
Accounting

25. Utility Billing
-Payments received
via of HeyGov
(3rd
Party)

26. Utility Module
-Payments received
via of HeyGov
(3rd
Party)
-Pulling in Receipts

27. Utility Module
-Payments received
via of HeyGov
(3rd
Party)
-Receipt Register
-Post
-Interface to
Accounting

28. Utility Module
-Payments received
via of HeyGov
(3rd
Party)
-Receipt Register
-Post
-Interface to
Accounting

29. Utility Module
-Payments received
via of HeyGov
(3rd
Party)
-Receipt Register
-Post
-Interface to
Accounting

30. Utility Billing
-Payments received
via of HeyGov
(3rd
Party)
-Receipt Register
-Post
-Interface to
Accounting

31. WHAT CAN DO FOR YOU?

32. WHAT CAN DO FOR YOU?
Online & In-person
Payments
Online Licensing &
Permitting with
Workflows
Online Reservations Citizen Reporting

33. WHAT CAN DO FOR YOU?
Online & In-person
Payments
Online Licensing &
Permitting with
Workflows
Online Reservations Citizen Reporting

34. THE
PROBLEM
Lots of cities are using outdated and
difficult accounting & payment solutions
for utility billing
Clerks & Treasurers want
easy, integrated solutions to make
their lives easier

35. THE SOLUTION
Payment portal to
assist with online
payments that
connects to
Workhorse Utility
Billing Module with
two-way syncing

36. How to sync Utility Bills from Workhorse

37. How to sync Utility Bills from Workhorse

38. How to sync Utility Bills from Workhorse

39. How to sync Utility Bills from Workhorse

40. Billing Account Management

41. Billing Account Management

42. Citizen Payment Portal

43. Citizen Payment Portal

44. Citizen Payment Portal

45. How does the HeyGov &
Workhorse work together
make reconciliation easy?

46. HeyGov Reconciliation

47. HeyGov Reconcilation

48. HeyGov Reconciliation

49. HeyGov Reconcilation

50. HeyGov Reconciliation

51. HeyGov Reconciliation

52. Accounting
-Reconciliation
-Marking Deposits

53. Accounting
-Reconciliation
-Marking Deposits
-HeyGov Deposit
-ACH Deposit

54. Use Case
Population: 2,500
HeyGov & Workhorse Customer
● First municipality to use the HeyGov &
Workhorse Integration
● Started with a manual process -> Uploading
& Exporting files -> automatic integration
● Takes additional payments in person via a
card reader
● Consistent increase in # of online utility bill
payments received each month

55. Q&A Session

56. Let's Review

57. Let’s Review
● HeyGov and Workhorse integrate through two-way syncing to
make Utility Billing a breeze
● Utility Bills exported from Workhorse can seamlessly be uploaded
to HeyGov so citizens can easily log into HeyGov to pay their Utility
Bills
● Every time a Utility Bill payment is made through HeyGov, the
payment information can automatically be sent to Workhorse
● Payment syncing also be done after x amount of payments or x
amount of time
● HeyGov and Workhorse both provide features that make
reconciliation stress free

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Sales & Marketing Manager
justin@workhorsewi.com
800.654.4892 Ext. 105
www.workhorsewi.com
Customer Specialist
meagan@heygov.com
(888)439-4681
www.heygov.com