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Developing Standard Operating
Procedures
Level 1 Satellite Pharmacy
Presentation#2
Presenter: Heni Oala (Pharmacy Intern)
Preceptor: Omega Manua
Outline
• Aim & Objective
• Importance of SOPs
• Purpose of SOP writing
• Challenges in SOP
• Types of SOP
• An example; Hospital Level 1 SOP
• Conclusion
Aim & Objective
• Aim:
– To Explain the purpose of SOPs in the Hospital
setting
• Objective:
– Define SOP
– Highlight importance of SOP
– Highlighting some challenges when writing SOPs
Definition of Procedure
• A desired, intentional action to be taken by:
specific persons to achieve a certain objective
that regularly takes place or is expected to
occur (Irving, 2014).
– In a particular setting
Importance of SOPs
• Regulatory compliance
• Reduce practice variability
• Safe, high quality patient care
• Promote workplace safety
Purpose of SOPs
• Facilitate adherence of professional practices
within context
• Promotes compliance, regulations,
accreditations
• Standardized practice
• Reduces reliance memory
• Reduce Practise variations
Challenges in writing SOPs
• Lack of Experience
• Lack of Training
• Time pressure
• Deferring to update current SOPs
• Evidence of using outdated SOP risk no
defense
• Specific clinical situations
Process of SOPs
• SOP Preparation
– What procedures to be documented based on
what is performed
– Sufficient detail
• SOP review and approval
– Draft SOP to be tested
• Frequency of Revisions and Reviews
– The need for updating SOPs eg.1-2 years
General format of SOP
• Title Page
• Table of contents
• Text/Procedure: describe purpose of work.
Define terms, possible interferences
• Reference Sections
Types of SOPs
• Repetitive technical activity followed within
and organization
– Administrative
– Functional activity
Level 1 SOP: An example
• Identified duties carried out in L1
• Defined each daily duty
• Outlined procedures carried out
• Consulted experienced staff for editing
• Checking the Specific language used
Conclusion
1. Definition of Procedure
2. Importance of SOP
3. Challenges of SOP
4. Application: Level 1 pharmacy
References
• Andresen, E., & Bouldin, E. D. (Eds.). (2010). Public Health Foundations: Concepts and Practices (1st ed.).
New Jersey: Jossey- Bass.
• Bennet, S., Corluka, A., Doherty, J., & Tangcharoensathien, V. (2012). Approaches to developing the
capacity of health policy analysis instiutes: a comparative case. Health Research Policy and Systems, 10(7).
Retrieved from http://www.health-policy-systems.com/content/10/1/7
• Irving, A. V. (2014, October 13). Policies and Procedures for Heallthcare Organizations: A Risk Management
Perspective [online]. Retrieved August 10, 2017, from https://www.psqh.com/analysis/policies-and-
procedures-for-healthcare-organizations-a-risk-management-perspective/
• Ranson, M. K., & Bennet, S. C. (2009). Priority settid health policy and systems research. Health Research
Policy and Systems, 7(27). https://doi.org/doi:10.1186/1478-4505-7-27ng
• United States Environmental Protection Agency (2007). Guidance for Preparing Standard Operating
Procedures

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Developing Standard Operating Procedures

  • 1. Developing Standard Operating Procedures Level 1 Satellite Pharmacy Presentation#2 Presenter: Heni Oala (Pharmacy Intern) Preceptor: Omega Manua
  • 2. Outline • Aim & Objective • Importance of SOPs • Purpose of SOP writing • Challenges in SOP • Types of SOP • An example; Hospital Level 1 SOP • Conclusion
  • 3. Aim & Objective • Aim: – To Explain the purpose of SOPs in the Hospital setting • Objective: – Define SOP – Highlight importance of SOP – Highlighting some challenges when writing SOPs
  • 4. Definition of Procedure • A desired, intentional action to be taken by: specific persons to achieve a certain objective that regularly takes place or is expected to occur (Irving, 2014). – In a particular setting
  • 5. Importance of SOPs • Regulatory compliance • Reduce practice variability • Safe, high quality patient care • Promote workplace safety
  • 6. Purpose of SOPs • Facilitate adherence of professional practices within context • Promotes compliance, regulations, accreditations • Standardized practice • Reduces reliance memory • Reduce Practise variations
  • 7. Challenges in writing SOPs • Lack of Experience • Lack of Training • Time pressure • Deferring to update current SOPs • Evidence of using outdated SOP risk no defense • Specific clinical situations
  • 8. Process of SOPs • SOP Preparation – What procedures to be documented based on what is performed – Sufficient detail • SOP review and approval – Draft SOP to be tested • Frequency of Revisions and Reviews – The need for updating SOPs eg.1-2 years
  • 9. General format of SOP • Title Page • Table of contents • Text/Procedure: describe purpose of work. Define terms, possible interferences • Reference Sections
  • 10. Types of SOPs • Repetitive technical activity followed within and organization – Administrative – Functional activity
  • 11. Level 1 SOP: An example • Identified duties carried out in L1 • Defined each daily duty • Outlined procedures carried out • Consulted experienced staff for editing • Checking the Specific language used
  • 12. Conclusion 1. Definition of Procedure 2. Importance of SOP 3. Challenges of SOP 4. Application: Level 1 pharmacy
  • 13. References • Andresen, E., & Bouldin, E. D. (Eds.). (2010). Public Health Foundations: Concepts and Practices (1st ed.). New Jersey: Jossey- Bass. • Bennet, S., Corluka, A., Doherty, J., & Tangcharoensathien, V. (2012). Approaches to developing the capacity of health policy analysis instiutes: a comparative case. Health Research Policy and Systems, 10(7). Retrieved from http://www.health-policy-systems.com/content/10/1/7 • Irving, A. V. (2014, October 13). Policies and Procedures for Heallthcare Organizations: A Risk Management Perspective [online]. Retrieved August 10, 2017, from https://www.psqh.com/analysis/policies-and- procedures-for-healthcare-organizations-a-risk-management-perspective/ • Ranson, M. K., & Bennet, S. C. (2009). Priority settid health policy and systems research. Health Research Policy and Systems, 7(27). https://doi.org/doi:10.1186/1478-4505-7-27ng • United States Environmental Protection Agency (2007). Guidance for Preparing Standard Operating Procedures

Editor's Notes

  1. Things to consider when writing an SOP
  2. Consistency is key 100%
  3. Understanding where the procedure applies to you Who’s who
  4. Difference btw 2