1. Ms. Hemlata E. Peters Mobile: 0503045189 hemlatapeters@gmail.com
Seeking assignments as Customer Relations Manager / Administration / Secretary
with a growth-oriented organization preferably in the Finance industry.
SNAPSHOT
An accomplished Customer Relations Manger with 12 years of experience and a history of progressively
responsible positions with Unit Trust of India, Mumbai, India.
Recently associated with World of Health Ladies Salon - My Own Business. Experience with the developmental
strategies of running my own business. Excellent work attitude in various beauty programs to reach newer
heights.
Profound ability to motivate staff in office. Known as a professional leader and resourceful person; possesses
excellent interpersonal and communication skills.
KNOWLEDGE DOMAIN
• Excellent knowledge In Financial Mutual Fund Schemes Operations, which involves all stages of Operations
from selling products to redeeming products.
• Possesses good knowledge in Business Correspondence and Miscellaneous Correspondence.
• Good knowledge of Inwarding, Processing and Despatching investments.
• Experience in Supervising Staff.
• Ensured glitch free transmission of work.
EMPLOYMENT PROFILE
WORLD OF HEALTH FITNESS & SLIMMING CENTER, DUBAI 2008 -2015
MANAGING DIRECTOR
This was my own Business that I have been running independently. Services offered were those of a Ladies Saloon and
Gymnasium. Products used & sold ranged from standard to high quality, which guaranteed results & satisfied customers.
KEY ROLES: Efficiently handled the following:
Budgeting
Marketing
Staffing.
COOLRICH DISTRICT COOLING SERVICES LLC, DUBAI 2007
SECRETARY TO MANAGING DIRECTOR
Coolrich District Cooling Services is a private registered company dealing with cooling systems for malls and buildings.

2. • Ensuring smooth running of the organisation.
• Co-ordination of all Office Staff – tasks, attendance.
• Maintenance and management of all Correspondence.
• Maintenance of Registers & Records – Invoices, Purchase Orders, Issuing Memos.
• Minor Accounting and Petty Cash.
KEY ROLES: Secretarial and Administration.
AUM TRADING, DUBAI 2006
SECRETARY TO MANAGING DIRECTOR
Aum Trading is a private registered company dealing with a wide variety of complimentary articles for companies to order in
bulk quantities for their clients and for events.
• Co-ordination of Suppliers with office.
• Organizing the staff and ensuring smooth running of the organisation of sales.
• Procurement and purchase of Items for sale.
• Assisting in Marketing - Tele Marketing.
• Handling office administration and secretarial duties.
KEY ROLES: Secretarial and Office Administration.
HOLY TRINITY CHURCH CHAPLAINCY, DUBAI 2005
SECRETARY – cum – CASHIER
Holy Trinity Church, Dubai, is a well-established, registered, religious institute for the Protestant Christian community worshipping in UAE.
The Chaplaincy caters to residents of Dubai & the Northern Emirates.
• Planning, organising, and ensuring the smooth running of Church Services in accordance with the
Lectionary for regular weekly services and major festivals.
• Assisting the accountant in managing minor accounting - handling cash and cheque - cash collection
and petty cash
• Maintenance of Registers & Records – Baptism, Wedding, Funeral.
• Maintenance of Diary for Senior Chaplain.
• Coordinating tasks for attendants with Administrator.
KEY ROLES : Secretarial
Office Administration.
UNIT TRUST OF INDIA, MUMBAI, INDIA.
Unit Trust of India is the largest, reputed Semi- governmental Financial Organisation, dealing with Mutual Funds
ASSISTANT MANAGER - 1992 – 2003
• Coordinating Customer Relations Cell (In-charge). Serving as a liaison between organization & public.
Head Office Level.
• Ensuring smooth running of the Manager’s Section - Administration.
• Maintenance of Records - U.S. – ’64 scheme.
• Accountable for operations of Mutual Fund Schemes - C.G.G.F. '86 scheme / U.S. - ' 64.
• Initiating, coordinating and managing the C.G.G.F. – ’86 scheme.
KEY ROLES : Managerial and Operations .....

3. .....
ASSISTANT - ( 1985 – 1991
• Maintenance of Correspondence - Business & Miscellaneous.
• Managing Minor Accounting - Paid cheque - Reconciliation.
• Coordinating Customer Relations.
• Accountable for operations of Mutual Fund Schemes - US – ’64. and C.G.G.F.-'86 scheme.
KEY ROLES : Operations
EDUCATION
Academic Qualification:
Bachelor of Science 1982
Professional Qualifications:
Diploma in Financial Analysis, Dubai 2010
HR Management - Crash Course, Dubai 2006
Executive Secretarial Course (Zabeel Institute), Dubai 2005
Travel and Tourism, Dubai 2004
PERSONAL DETAILS
Nationality: Indian
Gender: Female
Religion: Christian
Marital Status: Single
Languages: English, Hindi, Marathi
Driving License: UAE
Visa: Residence Visa. NOC.
Location Preference: Dubai, Deira
References: Available on Request