1. Curriculum Vitae
Personal Details
Name: Helen Alexandra Fellows
Address: 3 Rodgers Close
Worcester
Worcestershire
WR2 5GB
Telephone: 01905 425522
Mobile: 07983 580302
Email: helenfellows33@yahoo.co.uk
Date of Birth: 1 November 1978
Personal profile
I am a professional individual, who enjoys working in varied environments. I communicate
confidently and effectively at all levels. I am extremely organised and enjoy being challenged. I'm
also willing to learn and adopt any new skill that is presented to me. I work well independently
and am extremely self motivated. I also work well within a team. I am also very punctual.
Key Skills
● Ability to meet deadlines and prioritise whilst maintaining high standards.
● Proactive and tenacious approach to new and existing projects and challenges.
● Adept problem solver.
● Excellent written English, with experience in copy typing.
● Computer literate and keen to embrace new technology.
● Excellent with customer handling.
● Friendly and very willing to learn.
Education
Dates Place Qualifications
1993 - 1995 Codsall High School GCSE
Physics Grade C
Chemistry Grade C
Biology Grade C

2. Art Grade A
Employment History
Sept 2014 to Present
Stay at home mum.
February 2014 to Sept 2014
Gallery Manager. Fellows Gallery Ltd
3 The Courtyard, Belle Vue Terrace
Great Malvern
WR14 4PZ
1 Opening the shop and locking up daily.
2 Merchandising stock.
3 Helping customers and taking sales.
4 Maintaining web page / Facebook page.
5 Answering calls from customers.
6 Promoting and advertising the Gallery.
7 Sourcing art and liaising with artists.
February 2010 to February 2014 Stay at home mum
March 2009 to February 2010
Customer Support Administrator Sunlight Service Group (Healthcare Division)
70 Crankhall Lane
Wednesbury
WS10 0EH
8 Taking calls and logging any service queries into call log.
9 Dealing with any service problems such as incorrect orders, and general customer
complaints.
10 Entering customer orders within database,
11 Calling customers for late payments, and any credit issues.
12 Editing database if needed to correct any inconsistencies in orders.
13 General Admin duties when needed.
The reason I left this job was to take maternity leave for my son.
September 2008 to March 2009
Data Entry Clerk

3. Sunlight Service Group
14 Entering sales leads onto database for a telesales department.
15 Answering customer calls, logging any queries that arose for the telesales
department
16 General administration duties when needed.
The reason I left this job was this was only a temporary contract with the telesales department
October 2002 to July 2008
Personal Assistant Leamore Internet Limited
523 Bloxwich Road
Leamore
Walsall
WS3 2XD
● Personal Assistant to Director of a large network of internet dating sites.
● Responsible for diary organisation for Director.
● Responsible for all general secretarial duties including the use of MS Word and Excel.
● Responsible for customer enquiries, for all dating sites. Helping members using the site.
● I dealt with end billing queries and resolved customer charge back's directly from the bank
and customer credit card companies.
● Responsible for and training of a three person team dealing with customer administration.
This included photograph editing and advert checking.
● Occasional User Acceptance Testing and Quality Control of finished dating sites.
The reason I left this job as I was made redundant.
1998 to October 2002
Copy Typist AMI
Woden Road
Wolverhampton
● Copy typed information from microfiche films that included, hospital information,
addresses, personal information etc on to plastic microfiche envelopes
The reason I left this job was because I gained the job with Leamore Internet Ltd
1997 to 1998

4. Various Temporary jobs.
● Including general factory jobs
● Childcare
● Door to door sales
Prior to 1997
Trainee Hairdresser Look Ahead Limited
Birches Bridge Road
Codsall
Wolverhampton
Additional Details
I have a full UK Driving Licence; I am currently Married with two children aged 5 and 4
I enjoy reading, I also enjoy listening to music, travelling and enjoy socialising with friends.