1. Curriculum Vitae of Heidi Jabar
First Names Heidi
Surname Jabar
Nationality South African
ID Number 7610050246080
Gender Female
Marital Status Married
Home Language English
Other Languages Afrikaans
Health Excellent
Criminal Offences None
Drivers License Code EB
Contact Details 076 477 9449
1. INTRODUCTION
I am a driven, hardworking person who has extensive office management and client liaison experience. Coupled with my
strong communication skills, I am an independent worker who is also able to work well within a team. I have managed an
office through which at least 200 customers were dealt with on a daily basis, where I was exposed to QuickBooks and the
Microsoft office Suite. The industry was electronic tendering media and I remained in this industry, by working for four other
institutions since then. I have managed up to 10 people and often work independently but within the guidelines of company
requirements.
I constantly enjoy exploring new avenues and learning new things. I strive to grow intellectually and always put 110% effort
into all my projects.
I am seeking management/administrative positions that will suite both my management skills and extensive experience in
the tendering industry. I have worked in the tendering industry for over ten years and as a result am totally proficient with all
procurement procedures and requirements.

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2. SUMMARY OF EXPERIENCE
Office Management 5 Years
Internal Customer service 10 Years
People Management 3 Years
HR/IR 3 Years
Bid Management and Proposal writing 6 Years
Bid Facilitation 10 Years
3. EDUCATION
Level Years Qualification Institution
School 1991 – 1996 Matric (Grade 12) Sisekelo High School
School 1993 O Level Sisekelo High School
4. FURTHER EDUCATION AND TRAINING
Training Date Type Institution
NQF 3 in
Management
2011 Certificate Khukhula
Customer Service
Training
2014 Certificate In House- the Workforce Group
Facilitator Training 2014 NQF Level 5 Accreditation Training Services
5. SKILLS
 Bid Management:
 Management of Strategic Group Bids
 Risk Analysis
 Proposal Writing
 Management and mentoring of staff
 HR/IR related matters
 Business Development
 Strategic Planning
 Strong business analysis & problem solving skills
 Communication and soft skills
 Labour and Industrial Relations
 Conducting Disciplinary Enquiries and CCMA representation
 Client Relationship Management at Senior and Executive Levels
 Office Management
 Training of staff
 Diplomacy
 Operations Management
 Leadership and people management

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6. CAREER SUMMARY
EMPLOYMENT 1
1st June 2013 toCurrent :The WorkforceGroup
GroupOutputOffice Manager
 Manage a team of 3 tender administrators.
 Manage contractors from Marketing and Graphic Design
 Ensure that Tender Documents are submitted timeously
 Responsible for Document Quality
 Responsible for Document Sense checking
 Manage Responses and Acknowledgements
 Attend and Minute Briefing Sessions
 Translate Briefings into requirements
 Governance on Financial and Legal Aspects
 Governance on Tax requirements
 Creating and Maintaining Weekly Management Reports
 Client Liaison for Extensions and Further Information
 Corporate Stationery Quality Assurance
 Group Interaction as Shared Services
 Document Delivery and submission Sign Off
 Client Liaison on Queries from client
 Building of Complex Financial Plans
 Presenting Reports to Financial Director and Managing Director

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EMPLOYMENT 2
1st June 2012 to30thApril2013 :Steiner Hygiene
National Tender Office Manager
 Manage a team of 3 administrators
 Ensure that all requests are submitted timeously and are of the highest quality of
information and presentation
 Provide detailed monthly Analysis reports to management. Ensure accuracy of:
pricing models, proposal information, submission format and other requirements
 Obtain the necessary approvals -accountexecutive, legal, technical, etc. and final
quality check
 Ensure that the company is not exposed to commercial risk
 Ensure that a copy of the submission is correctly stored appropriately for future
retrieval
 Proactively seek out new office efficiencies and propose improvement of
processes and presentation
 To mentor and guide in terms of performance evaluation
 To provide monthly reports to Management
 To provide national supportforall OfficeEnvironments and Branchesnationwide.
 To ensure compliancewith regards to companypolicy and procedures and overall
compliance to the regulatory requirements
 To ensure that an appropriate submissions is planned, negotiated and
communicated with all stakeholders
 To propose and validate the proposal with all key management
 To ensure all Documents are prepared and submitted within the time constraints
defined by the Customer and are of the highest quality possible
Reason for Leaving: Retrenchment

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EMPLOYMENT 3
1st March2011 -31stMay 2012 :Securitas Specialised Services
National Tender Manager
 Ensure that all requests are submitted timeously and are of the highest quality of
information and presentation
 Provide detailed monthly analysis reports to management
 Ensure accuracyof: pricing models, proposal information, submission format and
other requirements. Obtain the necessary approvals – account executive, legal,
technical, etc. and final quality check
 Ensure that the company is not exposed to commercial risk and that the
authorization of the tender and any associated risk is in accordance with the
company’s Centrally Authorized Signatory Control System (CASCS) and internal
‘Quality Check’ procedures
 Ensure that a copy of the Documents is correctly stored appropriately for future
retrieval
 Proactively seek out new Office efficiencies and propose improvement of
processes and presentation
 To mentor and guide in terms of performance evaluation
 To provide monthly reports to Superior and Management
 Update relevant Securitas information
 To provide national support for all branches and head office
 To ensure compliance with regards to company policy and procedure and overall
compliance to the Documents requirements
 To ensure that an appropriate submission is planned, negotiated and
communicated with all stakeholders
 To propose and validate the proposal with all key management.
 To ensure all Documents are prepared and submitted within the time constraints
defined by the Customer and are of the highest quality possible
 Completed attained PSIRA certification in security field
 To draft legally responsible responses where appropriate
Reason for Leaving: To pursue better job opportunities

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EMPLOYMENT 4
1ST June2008 -28thFebruary2011 :BytesDocumentSolutions
National Tender Manager
 Ensure that all requests are submitted timeously and are of the highest quality of
information and presentation
 Provide detailed monthly analysis reports to management
 Ensure accuracyof: pricing models, proposal information, submission format and
other requirements. Obtain the necessary approvals – account executive, legal,
technical, etc. and final quality check
 Ensure that the company is not exposed to commercial risk and that the
authorization of the tender and any associated risk is in accordance with the
company’s Centrally Authorized Signatory Control System (CASCS) and internal
‘Quality Check’ procedures
 Ensure that a copy of the submission is correctly stored on either the DocuShare
server or filed appropriately for future retrieval
 Proactively seek out new B&T efficiencies andpropose improvement of processes
and presentation
 To mentor and guide in terms of performance evaluation
 To provide monthly reports to Xerox and management
 Update relevant BDS/BTG information
 To provide national support for all Bids & Tenders, RFI’S and Vendor Assessment
Questionnaires
 To ensure compliance with regards to company policy and procedure and overall
compliance to the Bid/Tender requirements
 To ensure that an appropriate submission is planned, negotiated and
communicated with all stakeholders
 To propose and validate the proposal with all key management
 To ensure all Bids and Tenders are prepared and submitted within the time
constraints defined by the Customer and are of the highest quality possible
 High Attention to Detail is crucial
 To draft tender responses where appropriate
Reason for Leaving: To pursue better job opportunities

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EMPLOYMENT 5
1ST March2007-1st 30thMay 2008 :Ernst & Young
Assistant Tender Manager
 To ensure compliance with regards to company policy and procedure and overall
compliance to the Bid/Tender requirements
 To ensure that an appropriate submission is planned, negotiated and
communicated with all stakeholders
 To propose and validate the proposal with all key management
 To ensure all Bids are prepared and submitted within the time constraints defined
by the Customer and are of the highest quality possible
 To draft tender responses where appropriate
 Provide comprehensive tender statistic reports and give monthly feedback to all
Stakeholders
Reason for Leaving: To pursue better job opportunities
EMPLOYMENT 6
21ST November 2005-31stFebruary2007 :Bytes Document Solutions
Tender Facilitator
 To provide national support for all Bids & Tenders, RFI’S and Vendor Assessment
Questionnaires
 To ensure compliance with regards to company policy and procedure and overall
compliance to the Bid/Tender requirements
 To ensure that an appropriate submission is planned, negotiated and
communicated with all stakeholders
 To propose and validate the proposal with all key management
 To ensure all Bids and Tenders are prepared and submitted within the time
constraints defined by the Customer and are of the highest quality possible
 High Attention to Detail is crucial
 To draft tender responses where appropriate
 To thoroughly go through all terms and conditions of tenders and ensure that
there are no clauses that will adversely affect our company.

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Reason for Leaving: To pursue better job opportunities.
EMPLOYMENT 7
1stApril 2005 to 23rdAugust2005: Online Liquidity Holdings
Database/Information Centre Manager/Sales SupportAdministrator
 Supervising the inputting of information and
cleaning up of the database to ensure that all the
information of companies is accurate and is delivered
to clients before deadline
 Call center management of all inbound and
outbound calls. Managing 7 – 10 Call Centre
Operators/Researchers
 Coordinating all the account managers’ activities,
drawing up and typing of agenda’s, collateral and
any sale support needed
 Client Liaison
 Management of diary activities for sales consultants
 Drawing up sales reports and statistics in excel.
 Designing sales collateral for all account managers
 Phoning and researching institutions and ensuring
that all information captured is totally accurate
 Time management of all tasks performed by my
department
Reason for Leaving: Company has closed down
EMPLOYMENT 8
1st March2001 -30thMarch2005: Ezee-Dex
Tender Manager & Administrator
 Reported directly to the Managing Director
 Drafting and completion of tender documentation
and ensuring accuracy and timely submission
 Tender information harvesting
 Translating and interpreting procurement
procedures and policies

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 Integration facilitation with parent company
Commerce One
 Interaction and high level capturing on Tender
publication service
 Web site investigations on new tender
information
 Support on classification of tenders to Ezee-Dex
clients
 Sales support on new queries
 Management of all Tenders staff.
 Phoning of all mining institutions and huge
corporate buying institutions & liaising with them
ensuring that we receive all tenders within the
deadlines required
 Assisting in the re-developing of the tender
system into an intranet based system paying
careful attention to detail
 To thoroughlygo through all terms and conditions
of tenders and ensure that there are no clauses
that will adversely affect our company
Reason for Leaving: To pursue better job opportunities
EMPLOYMENT 9
December 1998 toFebruary2001 Trade InformationServices
Administrator/OfficeManager
 Typing of tender notifications accurately and
ensuring that tender documentation is filled out
accurately and professionally
 Answering of the switchboard and reception
duties
 Typing of all documents in word and excel
 Diary management of all consultants and the
Managing Director
 Solving of all day-to-day logistical officeproblems
 Client liaisons

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 Internet web site support (basic)
 Debtors and creditors
 Debt collections for all services rendered to our
clients
 Electronic debit orders management on ABSA
bank
 QuickBooks invoicing
 General office support
 Data capturing of newspaper data in electronic
format for web publication
 Personal Assistant to Managing Director
Reason for Leaving: Better job opportunities
7. CONCLUSION
With the experience and skills that I have acquired, I will achieve success in any environment.
My primary strength is adaptability and this is visible throughout my career history. The common deliverable is
my ability to develop and maintain the highest level of service to both internal and external clients