Tony Garrod Cv

1. Tony Garrod
Recruitment Manager/Specialist.
Base Location: Milton Keynes
Mobile: 07891 487440
Email: twgarrod@hotmail.com
Work Locations: Milton Keynes, Central London, Buckinghamshire, Hertfordshire, Bedfordshire and Surrounding
Area.
Salary Expectations: £30k-£39k
Experience:
 Professional MSP/RPO Account Manager with over 10 years recruitment experience in Strategic and key accounts
 Experience in MSP and RPO delivery from consultant through to onsite Account Manager/ CRM.
 Onsite Team Manager, coaching, mentoring and reviewing.
 Implementation of new contracts
 Liaising with recruitment managers on full recruitment needs
 Remote working/diary management, travelling across multiple client sites
 Ability to build and maintain strong client relationships with key stakeholders and recruiting managers
 Manage input/supply from third party suppliers to ensure service delivery
 Strong understanding of the full recruitment life cycle, across both temporary and permanent recruitment
 Recruitment experience across a number of Professional sectors including, Pharma, IT, Finance, Engineering, Support Functions, Social Care.
Last Role….
Client Relationship Manager, Hays (Milton Keynes Council)
September 2014-October 2015 (Redundancy)
I received a number of supportive emails on notification of my role ending please see example…..

2. Hi Tony
I popped to see you Tue but you were at a meeting, then I didn’t work Wed or Thurs and am working from home today. Sorry I didn’t get to wish you all the
very best in person but I really appreciate all your assistance with the audit and for all the help you’ve provided to everyone at MKC/MKSP. The managers I
spoke to were all very complimentary about you. No doubt without your dedicated support the contract wouldn’t have been so successful, so thanks a million.
All the very best.
Principal Auditor
Hays took over the MSP from Manpower, in September 2014.I Tupe’d across as Account Manager/ Client Relationship Manager
Hays provide the onsite based recruitment for Temporary resource across all sectors.
Key deliverables include the following,
• Senior HR and Director level key stakeholder engagement
• Working with recruiting managers to qualify role requirements and agree a recruitment strategy.
• Managing the onsite team of 4 delivering the contract on a daily bases.
• Be the go to point for all managers for escalation and concerns in respect of service delivery.
• Support the team on candidate attraction and head hunting for senior interim roles.
• Liaising with 3rd
party suppliers in respect of role engagement.
• Management of 3rd
Party suppliers
• Conducting monthly and quarterly client reviews
Experis/Manpower April 2011 to August 2014,
A number of onsite based Account Manager Roles….
Client Relationship Manager, Manpower (Milton Keynes Council)
April 2014-August 2014

3. Feedback from my line manager, Manpower Public Sector Account Director, Milton Keynes Council Contract....
“Tony is part of my team on one of our public sector contracts. He is excellent at building relationships with clients, understanding their needs and tailoring our solutions to fit.
Tony is conscientious, dedicated and hardworking and it is a pleasure to work with him”.
Manpower provided the onsite recruitment for Temporary resource across all sectors. Social Care, Professional, Industrial and Support. Key deliverables
include the following,
• Senior HR and Director level key stakeholder engagement
• Working with recruiting managers to qualify role requirements and agree a recruitment strategy.
• Working with Manpower shared service based delivery team and PSL to manage supply
• Assisting managers inter action with the contract VMS system
Account Manager, Sanofi Group, (Across Multiple Sites)
December 2012-April 2014
Experis (Manpower Group) won the recruitment outsourcing for the Sanofi Group in 2012. I joined the account management team to ensure implementation
and delivery, based on a Temp and Perm RPO model in the Pharma sector.
As part of the account management team I am responsible for the day to day management of the onsite recruitment at 4 of the group site’s, nationwide.
Key deliverables include the following,
• Senior HR and Director level key stakeholder engagement
• Reporting and business delivery updates both internally and externally, to director level
• Work with recruiting managers to qualify role requirements and agree a recruitment strategy.
• Working with 1st
tier and 2nd
tier suppliers to ensure delivery
• Candidate attraction via in house portal and external website
• Arranging interviews with managers and attending competency based interviews, were required
• Liaising with direct supply candidates via referrals or client website submissions
• Drive fulfilment and service delivery, with shared service centre based Experis delivery team and support suppliers (PSL)
• Working with the sourcing team to deliver a quality pipeline of candidates.
• Act as an escalation point for the key stakeholders in relation to queries in respect to service delivery.
• Build key client contacts and maintain day to day relationships through regular face to face site meetings and onsite presentations

4. Account Manager, (Across Multiple Sites) GE Aviation, Healthcare and Oil and Gas
April 2011-December 2012
Experis (Manpower Group) provide GE with a MSP for temporary recruitment process covering, IT, Admin and Clerical, Finance, Healthcare, Engineering and
HR. This is maintained by a dedicated delivery team of resourcing consultants and an account management team.
As part of the account management team I was responsible for the day to day management of the Healthcare sector of GE as dedicated Healthcare Account
Manager based on the client’s sites in Amersham Buckinghamshire. I also provided cover for other GE Entities in Aviation and Oil and Gas. I was responsible
for maintaining key relationships with senior stakeholders within GE Healthcare working with line managers to understand recruitment needs and also working
with the supplier panel to maintain a high level of service delivery.
Key deliverables include the following,
• Senior HR and Director level key stakeholder engagement
• Act as escalation point for the key stakeholders in relation to queries in respect to service delivery.
• Resolving invoicing and service delivery issues which could have resulted in termination of the service GE.
• Meeting with line managers to take recruitment briefs and working on a recruitment plan for their recruitment requirement
• Working with the shared service centre consult team to understand client requirements and areas of recruitment need.
• Attend regular quarterly and monthly review meetings providing contract performance packs and PowerPoint presentations.
• Work with recruiting managers to understand requirements and future areas of demand.
• Expanding the service beyond the original areas of supply therefore increasing revenue generated on the contract to a yearly total spend of over £30
million.
Previous;
Reed Recruitment Group,
December 2003-January 2011 (Redundancy),
Reed Consulting (Reed Specialist Recruitment)
Resourcing Business Partner/Account Manager (BBC Managed Service).
March 2008 to January 2011,

5. Reed Consulting provide the BBC with an end to end temporary recruitment process covering IT, Admin and Clerical, Finance, Sales and Marketing and senior HR, the
service included full management of the panel of suppliers, numbering over 50 suppliers along with providing a dedicated team of resourcing consultants and account
management team.
As part of the account management team I was responsible for maintaining key relationships with senior stakeholders within the BBC working with line managers to
understand recruitment needs and also working with the supplier panel to maintain a high level of service delivery, in addition I also managed a team of four consultants
based in London who manage the day to day service.
Key deliverables include the following,
• Reducing the panel supplier rates to the BBC, achieving savings of over 2 million pounds during the term of the contract so far.
• Working with key stakeholders within the BBC to deliver the service to new areas of the BBC.
• Managing a panel of over 50 support suppliers, including regular reviews and performance management and reducing or increasing areas of supply based around
performance.
• Resolving invoicing and service delivery issues which could have resulted in termination of the service by the BBC.
• Working with the managed service consult team to understand client requirements and areas of recruitment need.
• Attend regular quarterly and monthly review meetings providing contract performance packs and PowerPoint presentations.
• Work with recruiting managers to understand requirements and future areas of demand.
• Act as escalation point for the key stakeholders in relation to queries in respect to service delivery.
• Expanding the service beyond the original areas of supply therefore increasing revenue generated on the contract increasing to a yearly total spend of over £30
million.
Reed Managed Services. (Reed Personnel Services)
Senior Managed Services Consultant:
June 2004 to Feb 2008.
Working on the public sector desk for Reed Managed Services at Reed Personnel Services head office in Northampton: I provided a consultant role for a number of nationally
managed accounts including the Audit Commission, Police Authorities and the Environment Agency. I was made Partner account manager for the Environment Agency
contract in 2005 for Reed Personnel Services, in this time we successful added IT and Scientific wins to the overall account owned by Reed Employment Division. I also
managed a team of consultants insuring strong service delivery for my own clients along with monitoring performance on the other desks.
Role Requirements:
 Producing detailed weekly and monthly reports and liaising with operation to improve fill rates.
 Attending a monthly and quarterly service review meetings and conference calls.
 Liaising with partner suppliers, Reed network and clients to delivery a high level of managed service.
 Providing an escalation point for queries relating to service delivery.
 Resolving issues relating to none delivery of service and meeting both suppliers and clients to resolve issues and provide a solution and implement.

6.  Working on tenders for addition contract wins in areas not covered by existing managed contracts.
 Developing relationships with the Reed network to improve knowledge of accounts and process.
 Meeting desired targets to maximize growth within my portfolio of clients.
 Taking job descriptions from Line Managers and selecting and forward CV's with the relevant skill sets.
 Working with suppliers to secure regular quality CV submission via the service.
 Although not sourcing candidates directly I used job sites/boards to source relevant candidates with the required skill sets and provided the details on to resources.
Reed Managed Services. (Reed Employment)
Account Co-coordinator (On Site) Royal Mail Daventry:
December 2003- June 2004. (FTC)
Position involved the daily management of the supply of temporary staff into the Royal Mail NDC at Daventry, working along side Royal Mail senior management and with
third party agency suppliers. Report to Reed Managed Services account manager and director.
Role Requirements:
 Producing daily and weekly attendance reports for KPI’s
 Liaising with internal and external parties to improve overall performance of temporary staff into site.
 Attending monthly service review meeting along with account manager and account director.
 Resolving on-site queries with both line managers and Temps.
Previously to this I was working in Retail/Logistics roles

7.  Working on tenders for addition contract wins in areas not covered by existing managed contracts.
 Developing relationships with the Reed network to improve knowledge of accounts and process.
 Meeting desired targets to maximize growth within my portfolio of clients.
 Taking job descriptions from Line Managers and selecting and forward CV's with the relevant skill sets.
 Working with suppliers to secure regular quality CV submission via the service.
 Although not sourcing candidates directly I used job sites/boards to source relevant candidates with the required skill sets and provided the details on to resources.
Reed Managed Services. (Reed Employment)
Account Co-coordinator (On Site) Royal Mail Daventry:
December 2003- June 2004. (FTC)
Position involved the daily management of the supply of temporary staff into the Royal Mail NDC at Daventry, working along side Royal Mail senior management and with
third party agency suppliers. Report to Reed Managed Services account manager and director.
Role Requirements:
 Producing daily and weekly attendance reports for KPI’s
 Liaising with internal and external parties to improve overall performance of temporary staff into site.
 Attending monthly service review meeting along with account manager and account director.
 Resolving on-site queries with both line managers and Temps.
Previously to this I was working in Retail/Logistics roles