1. Heather Perry
158 Wheeler Rd., North Bangor, NY 12966 heatherchandler1@verizon.net Home: 518-483-0406
Professional Summary
Reliable,withoversevenyearsexperience workinginabusyschedulingdepartmentoffice.Excellentcustomer service,
interpersonal,andcommunication skillsbothverbal andwritten.Discreetandconfidential inall dealingswith
customers and staff.
Qualifications
 Knowledge of computer functions
 Medi Tech
 Medical Terminology
 Accounting Fundamentals
 Filing
 Assertive Communications
 Listening Skills
 Excellent Attendance
 Follow direction of supervisor
 Work with minimal supervision
 Check Medical Necessity for Medicare
Employment History
Alice Hyde Medical Center May 2008 to November 2015
Central Scheduler
 Scheduledandconfirmedall patientimagingappointmentsandlabs
 Interviewedpatientsoverthe phone tocompletepre-registration
 Answeredphonesandrespondedtoinquiries
 Revieweddoctorsordersforcompletenessandaccuracy
 Scannedandstoredinsurance informationandpatientmedical history
 Resolve orclarifycodesordiagnoseswithconflicting,missing,orunclearinformationbyconsulting
withdoctors
The Jug Store November 2006 to May 2008
Associate
 Responsible for opening and closing the store
 Stocked shelves and assisted customers which required good communication skills
Servants of Jesus and Mary April 2003 to November 2006
Assistant Supervisor of Ordering Processing Department
 Responded to customer inquiries by phone
 Maintained Sales
 Prepared reports and filed documents

2. Heather Perry Page 2 (continued)
158 Wheeler Rd., North Bangor, NY 12966 heatherchandler1@verizon.net Home: 518-483-0406
Education
Accounting Fundamentals Certification: St. Lawrence-Lewis BOCES Adult and Continuing Education (online)
Health Care Clerical Certification: St. Lawrence-Lewis BOCES Adult and Continuing Education
High School Diploma: Franklin Academy High School