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ADDING VALUE: THE ORGANIZATIONAL
PAYOFF OF HR BUSINESS PARTNERS
July 12, 2016
THE JOURNEY
• Talking about where the position has been
• Why we changed
• How we moved
• Where we are
• Where we’re going
CONSERVATION INTERNATIONAL
• 30 years old
• 900 employees
• Programs in 25+ countries
• 2,000 global partners
• Annual budget: US$ 150M, 80% direct project
implementation
WHAT WE DO:
Conservation International protects the nature that
people rely on for food, fresh water and livelihoods
Nature doesn’t need people. People need nature.
©PHOTO CREDIT
AT THE
BEGINNING
• Administrative
• Tactical
• Supportive in function
• Managers of process
©PHOTO CREDIT
SHIFTING THE
MINDSET
• Strategic partnership
• Alignment with institutional
priorities
• Full service support
• Organizational effectiveness
©PHOTO CREDIT
HOW IT
HAPPENED
• Meeting with teams
• Understand needs
• Knowledge exchange
• Earned trust; gained credibility
• Continue to evolve
©PHOTO CREDIT
ROLES WE PLAY
• Operations Manager
• Championing talent standards
• Strategic Partner
• Tailoring data-driven insights
• Emergency Responder
• Respond with timely feedback
• Employee Mediator
• Setting expectations with business data
©PHOTO CREDIT
ONGOING
PARTNERSHIP
• Understand the business
• Listen
• Ask questions
• Offer solutions
• Lead the way
©PHOTO CREDIT
BEST PRACTICES
• Demonstrate knowledge
• Offer discretion
• Practice patience
• Advise and counsel
• Building consensus
• Be a role model
©PHOTO CREDIT
WHERE WE ARE
• At business meetings
• Advising and coaching
• Creating new efficiencies
• More strategic than ever
• Moving towards one CI
©PHOTO CREDIT
CONTACT INFO
Heather Feaster
HR Business Partner
Conservation International
hfeaster@conservation.org
703-341-2781

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