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1
“Amazon-ing”
Trained Solutions
Agenda
2
I. Overview of Disruptor Organization
II. 3D Printing
III. 3rd Party Logistics Providers
IV.Visibility
V. Driverless Trucks
VI.Collapsible Containers
• Visibility
• Autonomous Vehicles
• Collapsible Containers
• 3D Printing
• 3rd Party Logistics Providers
Disruptors are Organized into Watch and Do
3
Watch Do
The Internet of Things & Industry 4.0
The Internet of Things Supports all the Disruptors
5
Enterprise 3D Printing Grows and Refines
 3D Printing software reads a digital file and uses additive
manufacturing to make a 3-dimensional solid
 67% of Manufacturers already own
 Tool for prototyping, product development, innovation
 Accounts for 95% of printed objects by volume
0
200
400
600
800
1000
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Revenue(inmillion$)
3D Printing Industry Expected
Revenue
6
3D Printing Increases Time and Cost Expectations
Time and
Efficiency
Time to market
Demand response
Lead time
Materials
Business and
Manufacturing PlansCost
Inventory
Labor
Materials
Flexibility
Digital Business
Component Assembly
Consumers
11%
Manufacturing
Companies
39%
Construction and
architecture
companies
27%
Medical
companies
23%
3-D Printing Industry Market Segmentation
Total Industry:
$492.4 million
7
Prepare through Monitoring, Visibility, and Network Adjustments
Cost Sensitivity
 Monitor the adaption of 3D printing, especially in industries
like footwear, toys, ceramics, and major partners of CSX
Raw Materials for
Component Printing
 Rebalance customer portfolio to make it easy for smaller
manufacturers to partner
Re-shoring and
Fragmented
Manufacturing Market
 Adjust network to respond to localized production and
transportation
More Customer
Acquisition
Opportunities
 Introduce new services such as logistics consulting
Time and Efficiency
 Introduce new infrastructure to communicate costs and time.
Clearly defined lead times are paramount
3PLs offer more service through their value chain
8
Raw material control, quality control,
planning, and scheduling Inbound Logistics
Operations
Outbound Logistics
Marketing and sales
After-sales services
Department Responsibilities
Value Added
Service
provided by
contract
logistics
provider
Manufacturing, packaging, quality
check, production control,
maintenance
Finishing of goods, material handling,
dispatch, deliver, invoicing
Customer support management,
order taking, market research, sales
optimization
Maintenance, warranty, training,
installation, upgrades of products
3PL Consolidations are on the Rise
9
0
5
10
15
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
3PL Acquisitions over $100M
from 1999 - 2015
Number of Acquisitions
Key Takeaways
• M&A increasing
• Consolidation turns firms into logistics one-stop shops that
service all its clients’ supply chain functions
• Highly concentrated
Success Stories
• XPO Logistics acquired Conway and Norbert Dentressangle
Result
• 157.2% revenue growth in 2015 of $606.3 million up from
$235.7 million in 2014
Success Stories
• FedEx acquired French parcel delivery company TNT
Result
• Increased market share from 10% to 22% in Europe’s
express delivery market
Impact on CSX
• Logistics one stop-shops attract businesses outsourcing
more than one of their logistics functions (ex: intermodal and
transportation management)
• Provide visibility from pre-rail to the end user
• Likely increase customer’s willingness to pay higher prices
for premium services
• Potentially take clientele from CSX
FedEx
10%
TNT
12%
UPS
25%
DHL
41%
Others
12%
Estimated 2014 Market Share for
International Shipments in Europe
10
3PLs affect Service Expectations and Business Volume
 Value added services
 Provide real-time visibility
to customers
 Shift perception of
ShipCSX app from
optional to necessary tool
 Provide end-to-
end supply chain
visibility
 Extends customer
base
 Diversifies service
offerings
 Expands
geographic
footprint and
access to
networks
 Horizontal alliances
 Extends customer base
 Diversifies product and
service offerings
 Greater access to
transportation networks
 Provide end-to-end supply
chain visibility
Acquire a 3PL Partner with 3PL
Improve ShipCSX
App
Visibility is an Essential Business Component
11
 In a survey conducted by the Aberdeen Group of companies with predominately global
supply chains 63% of companies indicated visibility as a high priority for improvement
 In CSX’s survey, 94% responded to the question of “over the next 5 years what is the
likelihood of supply chain visibility playing a role in your supply chain” with either
extremely likely, very likely or moderately likely
Opportunities to Expand Visibility
12
Recommendation: More Visibility and ‘Freemium’ Pricing Model
13
 Offer more visibility information through the
ShipCSX App
 Use a ‘freemium’ price versioning strategy
 Maintain relationships with customers and
outstanding service
 Offering the option to have access to visibility
information at a higher price point allows CSX
to determine
 Demand
 Scalability
Driverless trucks hinder economic growth
14
 8.7 Million truck drivers exist, and also create network effects such as motels
businesses
 Truck driver: the most common occupation by state
Driver Shortage Still on the Rise
15
Source : American Trucking Association. Driver Shortage Analysis 2015
 Driverless Trucks will significantly affect the landscape of the trucking industry
 Driver Shortages will be addressed with more companies going autonomous
 CSX now has the potential for improved first mile and last mile delivery
20,000
31,000
38,000
0
5000
10000
15000
20000
25000
30000
35000
40000
2008 2011 2014
Truck Driver Shortage Growth
Driverless Truck timeline is closer than expected
16
http://www.huffingtonpost.com/scott-santens/self-driving-trucks-are-going-to-hit-us_b_7308874.html
17
Opportunities for CSX to sophisticate operations
Driver Shortage
Eliminates the ever lasting problem logistics companies face.
CSX now needn’t worry about pre and post freight
transportation
Environmental Impact
Lesser Carbon gas emissions through driverless trucks by factor
of 20%
Line Haul
Transportation
Helps to transport goods from offshore warehouses to
intermodal terminal
Last Mile Delivery
Autonomous ‘drones’ to help delivery to doorstep, as CSX looks
to enhance last mile delivery
Safety
A founding pillar for CSX. No requirement for drivers to stop
after 11 hours, and not prone to human error.
Implement Immediately to Respond to Autonomous Vehicles
18
Pros Cons
 First movers in the industry
 Improved last miles delivery
 Eliminates driver shortage
problem
 Availability of outsourcing
 Fairly new technology
 Not fully tested
 Government regulations
 High switching costs
Collapsible Containers Reduce Space Requirements for
Empty Containers
 Folds along hinges
 Only requires forklift
 Fits 5 containers in
space of 1 non-
collapsed
 Takes 30 seconds
19
20
Empty Containers are Stacking Up
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
LA NY/NJ
Number of Containers Shipped From Ports
(Expressed as ratio vs. previous year)
2014 2015
Source: WSJ Logistics Report – “At U.S. Ports, Exports Are
Coming Up Empty”
 Growing number of
empty containers due
to international trade
imbalance
 Easier to ship
containers back to
refill quickly for max
revenue
 Costing shipping lines
billions per year
21
Warehouse Fees
Shorter Length
Loading Speed
Fuel Efficiency
Smaller Footprint
Collapsible Containers Improve Efficiency
22
 Less Space
— Smaller facilities
— Shorter trains
— Lower fees
 Image – ”greener”
 Reduce LTV cost by 80%
 Reduced rates possible for
customers with collapsible
 Initial Investment poses
risk
— Who buys first
— Benefits others more than CSX
— Retrofit or buy new?
 Training/learning time
 Benefits truckers and
international shippers more
 Exact time to deploy
uncertain
Recommend CSX Invests with customers and competitors
Share risk and cost by investing with other container shippers
Pros Cons
23
Acting earlier saves money
 Technology is available
now
 Could be seen as more
innovative and
progressive railroad
 Competition will benefit
from tech more – don’t
let them get head start
• Visibility
• Autonomous Vehicles
• Collapsible Containers
• 3D Printing
• 3rd Party Logistics Providers
Conclusion
24
Watch Do

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ALP Presentation Draft 4.20.16

  • 2. Agenda 2 I. Overview of Disruptor Organization II. 3D Printing III. 3rd Party Logistics Providers IV.Visibility V. Driverless Trucks VI.Collapsible Containers
  • 3. • Visibility • Autonomous Vehicles • Collapsible Containers • 3D Printing • 3rd Party Logistics Providers Disruptors are Organized into Watch and Do 3 Watch Do The Internet of Things & Industry 4.0
  • 4. The Internet of Things Supports all the Disruptors
  • 5. 5 Enterprise 3D Printing Grows and Refines  3D Printing software reads a digital file and uses additive manufacturing to make a 3-dimensional solid  67% of Manufacturers already own  Tool for prototyping, product development, innovation  Accounts for 95% of printed objects by volume 0 200 400 600 800 1000 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Revenue(inmillion$) 3D Printing Industry Expected Revenue
  • 6. 6 3D Printing Increases Time and Cost Expectations Time and Efficiency Time to market Demand response Lead time Materials Business and Manufacturing PlansCost Inventory Labor Materials Flexibility Digital Business Component Assembly Consumers 11% Manufacturing Companies 39% Construction and architecture companies 27% Medical companies 23% 3-D Printing Industry Market Segmentation Total Industry: $492.4 million
  • 7. 7 Prepare through Monitoring, Visibility, and Network Adjustments Cost Sensitivity  Monitor the adaption of 3D printing, especially in industries like footwear, toys, ceramics, and major partners of CSX Raw Materials for Component Printing  Rebalance customer portfolio to make it easy for smaller manufacturers to partner Re-shoring and Fragmented Manufacturing Market  Adjust network to respond to localized production and transportation More Customer Acquisition Opportunities  Introduce new services such as logistics consulting Time and Efficiency  Introduce new infrastructure to communicate costs and time. Clearly defined lead times are paramount
  • 8. 3PLs offer more service through their value chain 8 Raw material control, quality control, planning, and scheduling Inbound Logistics Operations Outbound Logistics Marketing and sales After-sales services Department Responsibilities Value Added Service provided by contract logistics provider Manufacturing, packaging, quality check, production control, maintenance Finishing of goods, material handling, dispatch, deliver, invoicing Customer support management, order taking, market research, sales optimization Maintenance, warranty, training, installation, upgrades of products
  • 9. 3PL Consolidations are on the Rise 9 0 5 10 15 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 3PL Acquisitions over $100M from 1999 - 2015 Number of Acquisitions Key Takeaways • M&A increasing • Consolidation turns firms into logistics one-stop shops that service all its clients’ supply chain functions • Highly concentrated Success Stories • XPO Logistics acquired Conway and Norbert Dentressangle Result • 157.2% revenue growth in 2015 of $606.3 million up from $235.7 million in 2014 Success Stories • FedEx acquired French parcel delivery company TNT Result • Increased market share from 10% to 22% in Europe’s express delivery market Impact on CSX • Logistics one stop-shops attract businesses outsourcing more than one of their logistics functions (ex: intermodal and transportation management) • Provide visibility from pre-rail to the end user • Likely increase customer’s willingness to pay higher prices for premium services • Potentially take clientele from CSX FedEx 10% TNT 12% UPS 25% DHL 41% Others 12% Estimated 2014 Market Share for International Shipments in Europe
  • 10. 10 3PLs affect Service Expectations and Business Volume  Value added services  Provide real-time visibility to customers  Shift perception of ShipCSX app from optional to necessary tool  Provide end-to- end supply chain visibility  Extends customer base  Diversifies service offerings  Expands geographic footprint and access to networks  Horizontal alliances  Extends customer base  Diversifies product and service offerings  Greater access to transportation networks  Provide end-to-end supply chain visibility Acquire a 3PL Partner with 3PL Improve ShipCSX App
  • 11. Visibility is an Essential Business Component 11  In a survey conducted by the Aberdeen Group of companies with predominately global supply chains 63% of companies indicated visibility as a high priority for improvement  In CSX’s survey, 94% responded to the question of “over the next 5 years what is the likelihood of supply chain visibility playing a role in your supply chain” with either extremely likely, very likely or moderately likely
  • 12. Opportunities to Expand Visibility 12
  • 13. Recommendation: More Visibility and ‘Freemium’ Pricing Model 13  Offer more visibility information through the ShipCSX App  Use a ‘freemium’ price versioning strategy  Maintain relationships with customers and outstanding service  Offering the option to have access to visibility information at a higher price point allows CSX to determine  Demand  Scalability
  • 14. Driverless trucks hinder economic growth 14  8.7 Million truck drivers exist, and also create network effects such as motels businesses  Truck driver: the most common occupation by state
  • 15. Driver Shortage Still on the Rise 15 Source : American Trucking Association. Driver Shortage Analysis 2015  Driverless Trucks will significantly affect the landscape of the trucking industry  Driver Shortages will be addressed with more companies going autonomous  CSX now has the potential for improved first mile and last mile delivery 20,000 31,000 38,000 0 5000 10000 15000 20000 25000 30000 35000 40000 2008 2011 2014 Truck Driver Shortage Growth
  • 16. Driverless Truck timeline is closer than expected 16 http://www.huffingtonpost.com/scott-santens/self-driving-trucks-are-going-to-hit-us_b_7308874.html
  • 17. 17 Opportunities for CSX to sophisticate operations Driver Shortage Eliminates the ever lasting problem logistics companies face. CSX now needn’t worry about pre and post freight transportation Environmental Impact Lesser Carbon gas emissions through driverless trucks by factor of 20% Line Haul Transportation Helps to transport goods from offshore warehouses to intermodal terminal Last Mile Delivery Autonomous ‘drones’ to help delivery to doorstep, as CSX looks to enhance last mile delivery Safety A founding pillar for CSX. No requirement for drivers to stop after 11 hours, and not prone to human error.
  • 18. Implement Immediately to Respond to Autonomous Vehicles 18 Pros Cons  First movers in the industry  Improved last miles delivery  Eliminates driver shortage problem  Availability of outsourcing  Fairly new technology  Not fully tested  Government regulations  High switching costs
  • 19. Collapsible Containers Reduce Space Requirements for Empty Containers  Folds along hinges  Only requires forklift  Fits 5 containers in space of 1 non- collapsed  Takes 30 seconds 19
  • 20. 20 Empty Containers are Stacking Up 0 0.2 0.4 0.6 0.8 1 1.2 1.4 1.6 LA NY/NJ Number of Containers Shipped From Ports (Expressed as ratio vs. previous year) 2014 2015 Source: WSJ Logistics Report – “At U.S. Ports, Exports Are Coming Up Empty”  Growing number of empty containers due to international trade imbalance  Easier to ship containers back to refill quickly for max revenue  Costing shipping lines billions per year
  • 21. 21 Warehouse Fees Shorter Length Loading Speed Fuel Efficiency Smaller Footprint Collapsible Containers Improve Efficiency
  • 22. 22  Less Space — Smaller facilities — Shorter trains — Lower fees  Image – ”greener”  Reduce LTV cost by 80%  Reduced rates possible for customers with collapsible  Initial Investment poses risk — Who buys first — Benefits others more than CSX — Retrofit or buy new?  Training/learning time  Benefits truckers and international shippers more  Exact time to deploy uncertain Recommend CSX Invests with customers and competitors Share risk and cost by investing with other container shippers Pros Cons
  • 23. 23 Acting earlier saves money  Technology is available now  Could be seen as more innovative and progressive railroad  Competition will benefit from tech more – don’t let them get head start
  • 24. • Visibility • Autonomous Vehicles • Collapsible Containers • 3D Printing • 3rd Party Logistics Providers Conclusion 24 Watch Do