The document discusses the marketing challenges faced in Asia Pacific (APAC) during the coronavirus crisis and what the "new normal" means for APAC marketing. It notes that taking a regional approach to marketing and moving business online has become important. Consumer behavior has changed with increased adoption of social media, e-commerce, and demand for economic solutions. The new normal requires companies to improve work from home capabilities and digital ways of working, listen to regional customer needs, and provide innovative online events.
2. Right now, the world is looking to countries
like China and Hong Kong to see what’s in
store for a post-coronavirus world. But what
does the “new normal” really mean for
APAC marketing?
Here’s what you need to know…
4. • Brands are finding that taking a regional
approach to their marketing is key as it’s much
more scalable.
• Business in Asia is very high-touch, so moving
to virtual ways of doing business is tricky.
• Japan is progressing towards a more digital
model, a phenomenon that has been
accelerated by the crisis.
5. • As in the West, the coronavirus crisis has
meant that lots of APAC businesses are
changing their practices in order to adopt an
online culture, with physical events and summits
becoming digital.
• B2B companies are having to find creative
ways to emulate the traditional offline business
events on online platforms for Asian cultures
who are less digitally orientated.
7. • Lots of APAC companies who used
traditional advertising are now adopting
social media content creation.
• There has been a trend in increased intra-
regional trade. It’s a great opportunity for
Asian multinational brands.
8. • Big, multinational brands are doubling
down their efforts in Asia. The brands that
aren’t engaged in Asian markets are taking
a hit, something for them to re-evaluate
moving forward.
• Much like in the West, companies that
offer economic solutions to consumers are
very relevant, especially at a time when
people want to get more for their money.
10. • For many Asian enterprises, working from home has
never been a reality. Companies need to improve their
working from home setups and fully embrace digital
ways of working.
• Companies need to listen to unique, customer stories
at a regional level, understanding what customers
actually need as the situation continues to change.
11. • Marketers must learn how to be innovative
when it comes to digital events, providing
exciting experiences online that cater to
Asia’s high-touch approach to business.