Development of E-government: a STOPE view: Uses STOPE-based development (Strategy / Technology / Organization / People /Environment) to examine and contribute the transition. Uses TQM and BRB and six sigma to maximize the benefits.

1. Development of E-government: a
STOPE view
Presented by:
Dr. Hamdan M. Al-Sabri

2. Overview
 Uses STOPE-based development (Strategy / Technology /
Organization / People /Environment) to examine and contribute the
transition.
 Uses TQM and BRB and six sigma to maximize the benefits.
 Work done in 2004 ( many improvement since then ).
Development of E-government, by Dr. Hamdan Al-Sabri

3. Progress Towards Take-off
Development of E-government, by Dr. Hamdan Al-Sabri

4. The Value System and the Digital
Economy
Development of E-government, by Dr. Hamdan Al-Sabri

5.  New to 21st
century.
 Includes -------?
E-Business Trends
Development of E-government, by Dr. Hamdan Al-Sabri

6. E-Government
 Step toward digital economy.
 Reduce, or even eliminate, unnecessary
overheads and inefficiencies that may exist
in traditional services.
Development of E-government, by Dr. Hamdan Al-Sabri

7. Elements of STOPE Model
Development of E-government, by Dr. Hamdan Al-Sabri

8. E-Government : STOPE View
Development of E-government, by Dr. Hamdan Al-Sabri

9. E-Government : STOPE View
Development of E-government, by Dr. Hamdan Al-Sabri

10. E-Government Activities
Development of E-government, by Dr. Hamdan Al-Sabri

11. E-Government Benefits
 The benefits can be expressed by the
abbreviation FCBDS.
– Faster Services
– Cheaper Services
– Better Services.
– Different Services.
– Secure Services.
Development of E-government, by Dr. Hamdan Al-Sabri

12. Maximizing E-Government Benefits
 The major issue in the development of e-
government is to maximize the E-G benefits.
 The STOPE strategy is suggested to use the
proven development techniques:
– TQM
– BPR
– Six Sigma
Development of E-government, by Dr. Hamdan Al-Sabri

13. Development Techniques
Development of E-government, by Dr. Hamdan Al-Sabri

14. Use the Techniques for the
Development of E-government
 At the start of transition to e-government,
BPR would be suitable for this purpose.
 When e-government is well established,
TQM should be used.
 For improvements that require projects to be
identified and implemented, Six Sigma would
be the suitable technique.
Development of E-government, by Dr. Hamdan Al-Sabri

15. Past Experience
E-government Services Clustering
Development of E-government, by Dr. Hamdan Al-Sabri

16. Past Experience
E-government Services Clustering
Development of E-government, by Dr. Hamdan Al-Sabri

17. Recommendations: a STOPE View
 Strategy
– concerned with maximizing e-government
benefits.
 Technology
– is needed, with the right type to support the
required services.
 Organization
– the required services should be well designed
with simplicity, integration, security.
Development of E-government, by Dr. Hamdan Al-Sabri

18. Recommendations: a STOPE View
 People
– awareness is needed for users, understanding is
needed for managers, and training is needed for
IT personnel.
 Environment
– Knowledge.
– Economy.
– Management.
– Security.
Development of E-government, by Dr. Hamdan Al-Sabri

19. Conclusion
 Used the STOPE development profile .
 Benefits from using e-government explained.
 Using well-known development techniques:
TQM, BPR, and Six Sigma to maximize
benefits.
 Recommendations based on STOPE were
derived
Development of E-government, by Dr. Hamdan Al-Sabri

20. Questions
Development of E-government, by Dr. Hamdan Al-Sabri