1. Ashley Portillo-Derome
AshleyPortilloDerome@gmail.com Cumberland, RI 02864
(401) 595-1494
EDUCATION Curry College, Milton, MA
Bachelor of Arts in Criminal Justice and Sociology,
Concentration: Ethnic and Gender Studies,
Minor in Women’s and Gender Studies, May 2011
GPA 3.97/4.0
EXPERIENCE
Liberty Title & Escrow, Warwick, RI
Legal Assistant October 2012-May 2014 and August 2016-Janury 2017
• Placed title orders and ordered payoff statements from lenders
• Obtained tax information for properties
• Entered PreHUD charges for recording and settlement
• Assisted in recording subordinations
• Performed quality control on documents returned from closings
• Sent funding documents to lenders to get funding authorization
• Prepared recordable heloc mortgages and sent them out to be
recorded
• Charged the lender recording fees
• Edited documents as needed to fit recording requirements
• Coordinated with borrowers, attorneys, notaries, lenders and closers
MetLife, Warwick, RI
Life Claims Analyst July 2015-August 2016
• Assisted families and third party businesses file life claims over the phone
• Analyzed documents to determine what was needed to complete claims
• Spoke to people who were angry or sad in a tactful and empathetic way
• Worked with approvers to ensure that claims were processed efficiently
• Made fast track payment decisions
Tufts Veterinary Emergency Treatment & Specialties, Walpole, MA
Administrative Assistant Sept 2009-Oct
2012
• Answered phone calls to helps clients and kept a log about our discussion
• Filed confidential client information and faxed reports
• Data entry: registered clients on a database
• Communicated well with clients undergoing traumatic experiences
• Took payments for services and aided in applying for payment options

2. R. F. K. Children’s Action Corps, Boston, MA Feb 2011-May
2011
Researcher
• Researched online to find statistics regarding juvenile offenders
• Analyzed and summarized scholarly articles
• Planned an event for female juvenile offenders at a detention center
• Created a brochure on Microsoft Office Word for the event
• Contacted and encouraged professional women to participate
Curry College, Milton, MA Jan 2011-May 2011
English/Writing Professor’s Aid
• Read and edited students’ essays.
• Graded quizzes and assignments
• Calculated students’ grades and put them online
• Helped the professor as needed with various other tasks
ACHIEVEMENTS Thomas L. Radley Scholarship, 2009-2010; Leeder Sandler Scholarship,
2009-2010; Radley Scholarship, 2010-2011; Dean’s List, 2007-2011;
Women’s and Gender Studies student representative at staff meetings, 2010-
2011; Sociology Award, 2011; Women’s and Gender Studies Award, 2011;
Salutatorian Class of 2011; Graduated with Honors: Summa cum laude,
2011; Published scholarly article for the Encyclopedia on African Americans
and Crime, 2011
COMPUTER
SKILLS Microsoft Office (Word, Powerpoint, Excel, Outlook), Internet Explorer,
HAS Client, FIRST, Ramquest, Filescan, Ecopy, Lexis/Nexis, Metcare and
Sessions, Eservice, CIF, Boss Life Admin, ACS/SIR2000, Eforms, Metpac