VERGE 22: Electrifying Charging Solutions and the Need for Innovation
1.
2. NIKHIL
BHARADWAJ
Co-Founder and CTO
Xeal
XANTHA BRUSO
Principal, Strategic Electrification
Cadmus Group
EVETTE ELLIS
Co-Founder &
Chief Workforce Officer
ChargerHelp!
MODERATOR
JOSHUA AVIV
Founder and CEO
SparkCharge
Electrifying Charging Solutions
and the Need for Innovation
3. F E A T U R E D
T H E E L E C T R I C E X P E R I E N C E
4. EV Market is Exploding, Infrastructure is Lagging.
<1
%
CRE EV Infra
Penetration
$1T Biden
Policy
500+ EV
models
51%
EV Market Share by 2030
6. Unreliable chargers will kill the EV industry
EV chargers need to connect to a single point-of-failure central server for all smart functions to work
(ie. internet connection to a central server is needed to turn charger on, process payments, initiate screen,
update user access, data reporting, demand response, etc.).
95%
of non-functional
chargers is due to
central networking
issues
Cisco, The Hidden Costs of IoT
54%
of drivers reported
chargers being non-
functional for daily
use
Plugin America Survey, 2021
And thousands more...
7. The First Self-Reliant Communication Protocol.
Distributed Network Autonomy
Centralized Network Dependence
All functions operate with or without connection to server
Removal of any single point of failure via distributed
ledger technology
Cloud
9. Turnkey EV Solution Powered by 100% Reliability.
Xeal’s patent pending technology makes EV charging work anywhere for anyone.
S I M P L E - T A P, C H A R G E, G O S E L F - M A N A G E D P L A T F O R M
Simple, Fast, Secure
No IT infrastructure, 100% uptime, and
50x faster processing speed
Revenue Share that boosts NOI
Eliminates capex, reduces opex, and
optimizes net revenue
D R I V E
R
C H A R G E R H O S T
10. LA | NYC | TX
Scan for a 2-min demo video.
The EV Future is Here, Lead First.
11. Increasing EV
charging reliability
and net new green
jobs.
Evette Ellis| CWO
evette@chargerhelp.com
ChargerHelp!
An EV Charging Reliability Management Company
chargerhelp.com
12. 93% issues are non
electrical.
Car OEMs have invested over
$500B in EVs
Consumer pressure
drove a 97% uptime per
charging station
guideline.
Even though Charging
stations report 99.9%
network availability.
30% $7.5B 30 day
Of charging stations are broken New Federal investment Average time for station resolution
13. Confidential | 13
Stations remain broken for
30+ days due to a
fragmented EV Charging
ecosystem and more than
93% issues are non
electrical. Consumer pressure
drove federal $7.5B
charger investment to
include 97% uptime per
charging station
guideline.
Charging stations report
99.9% network availability
even though only 50%-
70% of the stations are
operable.
13
14. Can have many data failure points.
Networked EV charging stations
Confidential | 14
Data Electricity
Electric
Utility
Meter
EVC
EV
Cell Service
Internet
(land)
connection
Smart Phone
Application
Network
Administration
Transaction
Processor
Bank
Mfg/Service
Center
Cloud
chargerhelp.com
15. ChargerHelp offers an agnostic technology
solution to bring transparency, efficiency,
and reliability to a fragmented EV
charging industry.
Confidential | 15
16. EMPWR is the only
platform that brings
together asset,
network, and in-field
observations for
efficient and effective
O&M
360 view needed for managing reliability.
Our EMPWR platform provides operators the
Confidential | 16
chargerhelp.com
17. ChargerHelp! worked with
policymakers in State and Federal
governments to get reliability included
in infrastructure funding policy
Funding recipients will be required to
report on charging station reliability
Operations and maintenance is being
specifically budgeted for in charging
station funding programs
The reliability issue is
exponentially increasing
in magnitude and significance
Confidential | 17
17
18. Commissioning
Station usage
Error report
Remote resolution activity
Preventative maintenance
Driver reported issue
Corrective maintenance
Confidential | 18
Touch points across the charging lifecycle
We aggregate data through
chargerhelp.com
20. Healthy station
Software issue
Communication
issue
Hardware issue
Adjust
configuration
Change carrier /
boost signal
In-person service
→
→
→
In-field observations
enables actionable
network data
insights
Confidential | 20
Efficiently resolve issues as they arise.
… allowing us to use real-time data to
chargerhelp.com
21. Confidential | 21
Join us on our journey
Today
● Clean and efficient UI, minimizing actions
required to dispatch a work order
● Automated data ingest via APIs
● Data contextualized for EVSE specific
workflows
● Service activity recommendations
Roadmap
● Automated site visit coordination with
site hosts
● Issue resolution pathway
recommendations (rules-based / ML)
21
22. CAPSTONE
Presentation Project
TRAINING
CH! EVSE Technician Training
Foundation
TRAINING
CH! EVSE Technician Training
Boosted
OSHA 10
NFPA 70E
CAPSTONE
Assessment of local EV Charging
Stations utilizing EMPWR platform
OPTIONAL
Hire for Reliability
TRAINING
CH! EVSE Technician Training
Boosted
OSHA 10
NFPA 70E
CAPSTONE
Assessment of local EV Charging
Stations utilizing EMPWR platform
OPTIONAL
Hire for Reliability
Minimum of 3 Manufacturer
Certifications
Minimum of 3 EVSP
Certifications
COMMUNITY RESKILL EVSE TECHNICIAN
We currently offer 3
different tracks for
workforce development.
22
24. Kameale C. Terry
Co Founder & CEO
(exEV Connect)
Evette Ellis
Co Founder & Chief
Workforce Officer
(exDepartment of Labor -
Job Corps)
Walter Thorn
Head of Product
(exMcKinsey & Company)
Jaime Duyck
Chief Revenue
Officer
(exSalesForce)
Confidential | 24
Stephen
Hargett
Head of
Operations
(exTesla)
reliability of the EV charging infrastructure.
We joined forces to ensure a just transition &
25. ChargerHelp! is leading the
industry to reliable EV
charging infrastructure.
Good business,
good service &
good people.
Confidential | 25
Evette Ellis | evette@chargerhelp.com
www.chargerhelp.com
26. JOSHUA AVIV - CEO SPARKCHARGE
JOSHUA AVIV - CEO SPARKCHARGE
27. WHO WE ARE
WE ARE MOBILE. WE ARE FAST. WE ARE CONVENIENT.
100 % GRID FREE
EV CHARGING SOLUTIONS
28. FLEETS
The Roadie enables our
partners to be flexible and
responsive to the
challenges ahead
UTILITIES
How will you power
vehicles so they can safely
getaway during power
outages and emergencies?
EVENTS
You don't have to build
your event around
installed charging
stations or generators
anymore.
GOVERNMENT
We are committed to
helping communities &
governments of all sizes
service their growing
number of EVs
AUTOMOTIVE/OEMs
This unit gives your
customers confidence that
you will be there when they
need you.
RESIDENTIAL
& REAL ESTATE
Having DC fast charging at
your establishment with 0
installation costs will make
your business stand out.
ROADSIDE ASSISTANCE
When EV drivers need
emergency roadside service
they’ll choose a company that
knows how to handle EVs.
THE PROBLEM
29. 29
Currently Fleet is the EV charging solution
that lets you charge on your terms.
THE SOLUTION: CURRENTLY FLEET
30. FIXED CHARGING STATIONS
RELIABILITY $120,000
AVG INSTALLATION TIME 6 MONTHS +
AVG INSTALLATION COSTS $150,000+
CURRENTLY FLEET
CONSTRUCTION $0
AVG INSTALLATION TIME 0
AVG INSTALLATION COSTS $0
THE SOLUTION: CURRENTLY FLEET
31. 31
This grid-fee solution makes managing all aspects of EV
charging seamless, simple, and convenient
THE SOLUTION: V3 HYBRID
34. NIKHIL
BHARADWAJ
Co-Founder and CTO
Xeal
XANTHA BRUSO
Principal, Strategic Electrification
Cadmus Group
EVETTE ELLIS
Co-Founder &
Chief Workforce Officer
ChargerHelp!
MODERATOR
JOSHUA AVIV
Founder and CEO
SparkCharge
Electrifying Charging Solutions
and the Need for Innovation