Office 365 is exploding. According to a recent study from Skyhigh, one out of every five corporate employees uses an Office 365 cloud service - an enormous change from the less than 7% of corporate employees using Office 365 nine months ago. There are now over 100 million corporate Office 365 users according to Microsoft!
3. Agenda
Boilerplate reasons should you subscribe to O365
The real reasons we see customers jump to O365
The upsides, downsides and how to win
Future-proof your decision to move to O365
Q & A
4. According to Microsoft, here’s why you
should buy Office 365
5. “Focus on your business, without worrying
about managing server infrastructure or how
employees will access the information they need.”
6. “The apps users know and love.”
“When and where they need it.”
“Always up to date.”
“Works on every device.”
“Available from everywhere.”
10. The upside to using O365 email
Less complexity
Finally kill the PST problem
No more mail server care and feeding
Remove maintenance costs
Bandwidth management problems go away
Reclaim lost your admin time
11. However there is a downside
Mail service no longer close to your infrastructure
All users access mail via the internet
Online mode for virtual and shared endpoints is a problem
Users won’t be able to search their Mailbox effectively
Users can’t see all their email
Network consumption impacts on general performance
12. What do you need to do to remove the downside?
Enable cache mode and use OST1
Persist the OST across all sessions2
Use a Microsoft supported config3
13. How Ivanti takes away the pain
Use a persistent storage for the Outlook Cache
Storage is attached as local drive
OST file is not recreated each time
Instant access to Mail and Search
Manage Cache locations based on Environment
15. The upside to standardizing with O365 subscriptions
Transform the workplace
Standardize endpoints
No license management
No need to patch Office
Reduce helpdesk costs
Reclaim admin time
16. However there is the common problem with upgrades
User Experience
New interfaces and workflows
Customizations not maintained
IT Control
Application Compatibility
3rd Party Plugins
Manage Functionality
17. What do you need to do to remove the problem?
Capture customizations for users1
Centrally manage all these settings2
Apply app settings based on context3
18. How Ivanti takes away the pain
Migrate your Users settings such as
Mail Profile / Email Signatures
Outlook/Mailbox views
Office Custom Dictionary
Contextual Control
Office Group Policy integration – Optimize applications by incorporating Office Policies with
Environment Manager condition engine
Office Lockdown Tool – Ensure appropriate access based on the Users location and context
Decouple Settings from the Profile - Managing settings independently enables rollback and
multiple version support from any Windows Endpoint
20. Plenty of gains when using OneDrive storage
Anytime, anywhere access
No more VPN
No need to manage bandwidth
Reduced storage and project costs
Let MS manage 60% of your data infrastructure
21. However, there are a few big blockers
Admins lack the controls they need
Cannot be used on all endpoints
Requires users to change their working behaviors
Cant use the storage for Windows 10 migrations
22. Remove the user experience blockers
Provide a desktop that does
not need training1
Cater for all endpoints and users2
Access both on-premises
and cloud storage3
23. Remove the blockers to keeping control
Centrally report on all access1
Control w hat and w hen
files sync to the cloud2
Control the netw ork utilization3
24. How Ivanti takes away the roadblocks
In-Location Sync – sync files without ever moving them
Mapped Drives – access files natively in explorer with U: Z: etc
Ghost Files – show all users files without syncing anything
Granular sync engine – on-demand (user/application) and
background
Exclusions – control what files sync by type / age / size / path
26. Performance issues now
you are using the cloud1
Rollout a standardized experience
for all your users2
Use the 1TB everyw here3
Ivanti eliminates Office 365 challenges
27. OS Files Profile
1 2 53 4
Drivers Apps
Ivanti Unified Endpoint Management
Windows Migration SKU
Windows User
Migration SKU
Win 7 Win10
Management Center
Environment Manager
File Director
Xtraction
Insight
powered by AppSense
Endpoint Manager
powered by Landesk
28. OS Files Profile
1 2 53 4
Drivers Apps
Ivanti User Workspace Management
Windows Migration SKU
Windows User
Migration SKU
Win 7 Win10
Management Center
Environment Manager
File Director
Xtraction
Insight
powered by AppSense
Endpoint Manager
powered by Landesk
29. Manage user settings with Ivanti Environment Manager
Deliver consistent and optimal experiences
Control onboarding of your existing Application/OS
settings
Centralize Personalization management for your IT
Service Desk
Enable access to User Self-Service
30. Manage user’s cache with Environment Manager
Contextual Policy Engine ensures optimal placement of VHD
Cache
Extensible approach can solve common Virtual Session problems:
Java Cache
OneDrive/OneNote
Skype
IE History
Applications require no re-configuration
Unlock your Virtual Sessions from Folder Redirection
31. Manage user files/folders with Ivanti File Director
Physical endpoints
Break/Fix
Migrations
Virtual & Shared Workstations
Solve the automatic sync headache
Optimize sessions with access on demand
32. Office 356 & Ivanti Windows User Migration
Limited
Reporting
All end point
Reporting
Capture everything important to
the user
Preserve user’s native
workflows & behaviors
Control what and when data
gets synced
All file access and sync activity
centrally reported across hybrid
storage
Workgroup Shares
(SMB)
LAN/WAN
or VPN
Users Home
(Cloud Storage)
Extra client
softwareSync control,
Policy & Auditing
Win 10
NV--PLEASE FEEL FREE TO ASK QUESTIONS THROUGHOUT THE WEBINAR. WE’LL ALSO HAVE A Q & A SESSION AT THE END. PLEASE SUBMIT YOUR QUESTIONS VIA CHAT.
NV
NV--for IT, here’s the primary message
NV--here’s how MS sells Office 365 to IT from an end user perspective.
NV--here’s what you are telling us about why you’ve gone to Office 365
based on what our customers have told us, this is why you are going to Office 365.
Boiling down what we’ve heard from dozens of customers, we see three main reasons why everyone is moving
NV
NEIL
Remove complexity in user setup and management
Finally kill the PST problem with the 50GB/100GB user mailbox and 50GB/unlimited archives
Remove the headache of patching/maintaining/licensing the mail server
Take the ongoing hardware and operating system maintenance out of your budget
No longer responsible for the bandwidth/traffic to all users
Reclaim lost admin time (an end to death by SPLA)
PAUL
Directly accessing mail from Office 365 results in sub-optimal performance for your users. Users want to work the way they always work. They don’t care where their email comes from. They just want it to work like it always has. Acceptance will be tough if users are receiving a significantly worse experience than their local Outlook installation.
Points 1 & 2
Directly accessing mail from Office 365 results in sub-optimal performance for your users. Your mail is no longer local to your infrastructure, depending on your 365 setup you may be even accessing your mail box in another country over the internet. Consuming internet bandwidth now impacts not just on the user but the business, increasing utilization and impacting on not just Mail but general session performance (Virtual Session to the user itself is
So what can Admins do to improve performance? Microsoft provides two choices, Outlook Cached Mode or Office Group Policies.
Outlook Cached Exchange requires large OST files to remain resident within a user’s profile. Unfortunately, in Non-Persistent VDI and RDSH environments, the profile is typically rebuilt at logon, resulting in the loss of users’ OST files. So no free lunch there by any means.
Office Group Policies an option for redirection? In our experience, redirecting the Outlook OST file to a Network Share again fails in the ambition to be a silver bullet, prone to corruption and latency. They also introduce a huge hit to logon performance and productivity as OST files grow.
PAUL
Ivanti has a wealth of expertise when it comes to putting User Experience 1st. The User Workspace Manager Policy engine can be leveraged solve these challenges. Not vendor/hypervisor specific. To prevent Outlook 365 performance issues, you can utilise a persistent cache location for these critical settings:
Configure Cache Roaming locations for Outlook 365/OneDrive to persist the required data across sessions
Combine Cache Roaming with Ivanti’s Contextual Policy Engine to prevent impact to user logon
Zero disruption to the user - they continue to work just the way they always have
Ivanti allows for just-in-time application, only configure the Users OST settings once Outlook has launched for example. Or, use our session disconnect triggers to ensure the cache is available if a user attempts to connect from another session
As for as the User is concerned, nothing has changed – Happy Days!
PAUL
Pre-create VHDs from a non-2008 R2 Server
Setup and configure the permissions of the remote server share(s) to store the cache(s).
Reconfigure the supplied Environment Manager configuration for the environment and configure User Personalization.
Deploy the Environment Manger configuration to the VDIs.
NV--We are finishing up a how-to white paper and will announce availability in the Ivanti blog
NV
NEIL
You can transform the workplace by getting everyone on the same version of Office
Standardize your endpoints with Window 10 and Office 365
Pay-as-you-go pricing means you don’t have to manage licenses
You also don’t have to manage infrastructure and process to patch Office applications
Reduced helpdesk costs by supporting a single instance of Office
Reclaim lost admin time (an end to death by SPLA)--work on more interesting and strategic projects
PAUL
Training – on new apps
Previous customizations maybe lost :
Years of familiarity means users are slow to adopt to change
Application compatibility goes hand in hand with Windows 10 migrations
Some users might need to run two versions of MS Office for LoB compatibility
PAUL
Capture user’s customizations to Windows and applications as they make them
Centralize user personalization for easy management
Apply personalization as needed, not in a single profile delivered at logon
Adopt desktop configuration based on context
Office Settings Migrated to 2016
Mail Profile Email Signatures
Printers/Settings
Office Custom Dictionary
Manage first run pop-ups/animation,
Quick Access Toolbar settings
Outlook views
Mailbox views
NV
NEIL
Anytime, anywhere access (and backup) to user’s files helping with break-fix
Users don’t want to use VPN to access content, and IT no longer has to allow/manage bandwidth for file access
Massive reduction in storage utilization and project costs – use on-premises for specific workloads
Let MS manage the infrastructure over 60% of your business data (which is only growing)
NEIL
With Office 365, every user gets 1 TB of free storage--but IT can’t trust it and manage the user experience, plus
Cannot be used on all your endpoints
Requires unnatural acts from users to utilize storage (not a native experience)/users adapt to a new file storage paradigm
Not an option for Windows 10 migrations (sync controls, reporting, redirection, user self-service)
NEIL
In-Location Sync – sync files without ever moving them
Mapped Drives – access files natively in explorer with U: Z: etc
Ghost Files – show all users files without syncing anything
Granular sync engine – on-demand (user/application) and background
Exclusions – control what files sync by type / age / size / path
NV
NB TO COVER
If you are going to use cloud storage, you need central reporting for all access. This is greatly lacking with the majority of cloud services, as they are consumer based (or started out as).
No control over what gets synced (file type, size, age). When using cloud storage for a migration project you still need to be able to manage content that does get migrated (e.g. Do you want to sync everyone’s Windows 7 iTunes library?)
1:1 sync when using the cloud direct means that everything is synchronized every time a user logs on. This stresses any network when shared workstations or VDI are using the cloud storage. Combine this with the inability to control what gets synchronized and it’s a
NB TO COVER
NB TO COVER
Solving application problems , not just Office
Outline how EM solves pains 1 2 – be descriptive and direct, but not too techy
PAUL
Ivanti has a wealth of expertise when it comes to putting User Experience 1st. The User Workspace Manager Policy engine can be leveraged solve these challenges. Not vendor/hypervisor specific. To prevent Outlook 365 performance issues, you can utilise a persistent cache location for these critical settings:
Configure Cache Roaming locations for Outlook 365/OneDrive to persist the required data across sessions
Combine Cache Roaming with Ivanti’s Contextual Policy Engine to prevent impact to user logon
Zero disruption to the user - they continue to work just the way they always have
Ivanti allows for just-in-time application, only configure the Users OST settings once Outlook has launched for example. Or, use our session disconnect triggers to ensure the cache is available if a user attempts to connect from another session
As for as the User is concerned, nothing has changed – Happy Days!
NEIL
Go ahead! Use Your Cloud Storage Where and When You Need It
Physical (single user) endpoints
Break/Fix
Migrations
Virtual & Shared Workstations
Solve the automatic sync headache
Optimize your sessions with access on demand
Persist cache across non–persistent sessions