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Trust is a Must SXSW


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Trust is a Must SXSW

  1. 1. March 4-7, 2019 Austin, TX Trust is a Must Max McGee, Jamie Rosenberg, and Esther Wojcicki
  2. 2. March 4-7, 2019 Austin, TX
  3. 3. March 4-7, 2019 Austin, TX •The case for a culture of trust from Max •“Show me the trust!” for our teachers from Jamie •Trusting teachers trusting students from Esther Our Timeless Trio Playlist
  4. 4. March 4-7, 2019 Austin, TX Nearly 50% of teachers leave the job because they are dissatisfied!
  5. 5. March 4-7, 2019 Austin, TX The source of “dissatisfaction” is not just about salary. Working conditions • Work load • Work/life balance Leadership issues • Autonomy • Respect • Appreciation
  6. 6. March 4-7, 2019 Austin, TX States with poor working conditions have numerous unfilled jobs.
  7. 7. March 4-7, 2019 Austin, TX Key observations from visiting 200 schools in 50 states indicate how much TRUST and AGENCY matter “We find PEAK (purpose, essentials, agency, knowledge) cultures in our innovative businesses and non-profits where employees have the agency to discover and invent. But we don’t find PEAK in most schools.” “They [transformational leaders] scale conditions that empower their teachers and students to create compelling learning experiences. These leaders trust their teachers, treating them as partners .. They give permission to innovate and repeat this message emphatically … They trust teachers to take small steps leading to big change. (169,189)”
  8. 8. March 4-7, 2019 Austin, TX Research supports INVESTING in TRUST “A change in trust in management of just one-third of a standard deviation [~10%] has the same life satisfaction effect as a 31% change in income,” or as Covey, Link, and Merrill summarize in The Speed of Trust: “A 10% increase in trust has the same effect as a 30% increase in pay. ” With the financial challenges facing school districts in every state across the country, investing in trust makes sound financial sense and is likely to increase teacher retention rate and be a competitive advantage for recruitment. Helliwell, John F. and Huang, Haifant (2008) “Well-being and trust in the workplace” NATIONAL BUREAU OF ECONOMIC RESEARCH 1050 Massachusetts Avenue Cambridge, MA. NBER WORKING PAPER 14589
  9. 9. March 4-7, 2019 Austin, TX High Trust • Improved outcomes • Innovation • Collaboration • Execution • Loyalty Low Trust • Bureaucracy • Politics • Disengagement • Turnover • Churn “Low Trust Taxes v. High Trust Dividends”
  10. 10. March 4-7, 2019 Austin, TX Teachers are not the only ones hurt by a lack of empowerment. We are fooling ourselves if we think students aren’t aware and affected when teachers feel disempowered and disrespected. A discouraged teacher is less likely to be innovative and students will rarely perform to expectations for teachers in whom they perceive a low-status. Students need teachers who are highly competent role models. Students are impacted when teachers are not trusted or given agency and autonomy.
  11. 11. March 4-7, 2019 Austin, TX We conclude: Administrators (and districts) that have earned a reputation for being both trusting and trustworthy create better working conditions, thus resulting in less teacher turnover and more success in attracting excellent teachers.
  12. 12. March 4-7, 2019 Austin, TX Now to explore small changes with big impacts
  13. 13. March 4-7, 2019 Austin, TX Teacher Tools Curriculum Education Philosophy The teacher is the single point of distribution where all school building education meets the student
  14. 14. March 4-7, 2019 Austin, TX Follow the money and you can find who in the district is trusted
  15. 15. March 4-7, 2019 Austin, TX Disconnect • Party with greatest responsibility for education distribution is excluded from the money flow and least trusted to make purchasing decisions • This inherent friction is the cultural foundation upon which the teacher – administrator relationship is built • Creating a culture of trust and agency is hard, doing so on top of such a disconnected foundation is incredibly challenging
  16. 16. March 4-7, 2019 Austin, TX Business 101 • If Education were a business and the student is the consumer and there was only one single distribution channel to reach the consumer….Business 101 says that distribution channel is the single most important piece of the puzzle • If that distribution channel breaks, the business goes bankrupt
  17. 17. March 4-7, 2019 Austin, TX Money Matters • Money is empowering • Money requires trust - getting responsibility of money requires a relationship built on trust and accountability • Money is necessary – teachers need to get supplemental resources quickly and nimbly to meet the daily needs of students
  18. 18. March 4-7, 2019 Austin, TX Money is There • Every district has funds earmarked for discretionary classroom related purchases • Most of it is locked within the school principal’s P&L shielded by endless red tape and antiquated bureaucracy
  19. 19. March 4-7, 2019 Austin, TX Unlock the Money • Every district has the means to create a foundation of culture built on trust by giving teachers budgets for their classroom • Technology exists that would not require any sacrifice of accountability • This is practical, it’s viable, and does not require any professional development and business culture
  20. 20. March 4-7, 2019 Austin, TX
  22. 22. March 4-7, 2019 Austin, TX Moonshots: Student Agency Students should be the drivers of their own education. The role of the teacher is guiding, curating, and supporting
  23. 23. March 4-7, 2019 Austin, TX Moonshots: Real World Work Students must produce learning projects with real world applications and an authentic audience.
  24. 24. March 4-7, 2019 Austin, TX Moonshots: Passion Building Students must learn to embrace failure, rigor, dedication, and passion in work and learning. Educators must model this.
  25. 25. March 4-7, 2019 Austin, TX Moonshots: Mastery Based and Leveraging Technology To support flexibility with learning and classroom time, blending learning is the key. It is the best of both face-to-face and online learning. Students must work to meet expectations and learning standards, as opposed to earning grades. Learning for improvement and growth, not peer competition
  26. 26. March 4-7, 2019 Austin, TX This is NOT the end … contact us anytime! Glenn “Max” McGee 224.234.6129 Jamie Rosenberg 786.309.5811 Esther Wojcicki 650.329.3701