Presentation given at Vobster Quay Diving Centre Technical Diving Refresher Day on 31 January 15. The presentation covers human errors and their definition, situational awareness, group behaviours and improved reporting and just cultures, finally a description of DISMS, open and confidential diving incident reporting system available at www.divingincidents.org

1. W H Y W E M A K E T H E
M I S TA K E S W E D O …
I M P R O V I N G O U R A B I L I T Y T O L E A R N F R O M O T H E R S ’

2. W H AT I S H U M A N E R R O R ?

3. • TENDS TO BE A POST
HOC SOCIAL JUDGEMENT
• REQUIRES AN ERRANT
STANDARD OR
REQUIREMENT
• POINTS TO INDIVIDUALS
IN COMPLEX SYSTEMS
• STIGMATISES AND
SCAPEGOATS
• INVOLVES ABILITIES THAT
ARE VITAL FOR SUCCESS
W H AT W E C A L L
H U M A N E R R O R …

4. S I T U AT I O N A L A WA R E N E S S
N O T I C E > > T H I N K > > A N T I C I PAT E

5. https://www.youtube.com/watch?v=vJG698U2Mvo

6. S L I P S , L A P S E S , M I S TA K E S A N D
V I O L AT I O N S
W H Y W E W O N ’ T S P O T T H E M !

7. C H E C K L I S T S
W H Y W O U L D N ’ T Y O U U S E O N E ?

8. G R O U P B E H AV I O U R S

9. G R O U P B E H AV I O U R S
https://vimeo.com/61349466

10. G R O U P B E H AV I O U R S
https://www.youtube.com/watch?v=qIkGTmQMdyA

11. R E P O R T I N G
A N D C U LT U R E
• DISMS - DIVING INCIDENT
SAFETY MANAGEMENT
SYSTEM
• Confidential, Open Incident
Reporting System
• Online database with keyword
search and tag capability
• WWW.DIVINGINCIDENTS.ORG
• ONLY 33 INCIDENTS REPORTED
LAST YEAR

12. Q U E S T I O N S ? W W W. D I V I N G I N C I D E N T S . O R G
W W W. C O G N I TA S . O R G . U K
FOLLOW BLOG
INCIDENT REPORTS HERE
GARETH.LOCK@COGNITAS.ORG.UK