sumuldairyprojectbyd-160818103733 (3).pdf

A
SUMMER INTERNSHIP PROJECT REPORT
ON
“Effectiveness of the Training and Development in sumul dairy”
At
Surat District Co-operative Milk Producers' Union Ltd
SUBMITTED TO
Naranlala School of industrial Management and Computer Science, Navsari
IN PARTIAL FULFILLMENT OF THE
REQUIREMENT OF THE AWARD FOR THE DEGREE OF
MASTER OF BUSINESS ADMINISTRATION
In
Gujarat Technological University
UNDER THE GUIDANCE OF
Faculty
Faculty Guide Company Guide
Mr Vishal J Mali Mr Ravindra ShaLI
(HR Manager)
SUBMITTED BY
(Joshi Dharti G)
[Batch:2016-17, Enrollment No: 157990592016]
MBA III
(Naran Lala School of Industrial Management and Computer Science)
MBA PROGRAMME
Affiliated to Gujarat Technological University
Ahmedabad
July-2016
MBA PROGRAMME
AFFILIATED GUJRAT TECHNOLOGICAL UNIVERSITY,
AHMEDABAD

Chapter:-1
Introduction of Sumul Dairy
The Sumul district co-operative milk producer’s union ltd (SUMUL Dairy) is a co-
operative committed to help marginal farmers and down trodden tribal to lead to a healthy life
and better standard of living through scientific animal husbandry practices.
Today’s Sumul enjoys the pride to serve milk and milk products to populous Surat city and
surrounding towns of it. Sumul is holding strong brand equity in surat district and command more
than 70% of the liquid milk in surat city, to make the distribute system fast and the delivered milk
in time they have as many as 6ilk transportation routes and 1531 agents (1386 regular and 145 full
time).
The area of operation of sumul is the entire district of sumul. The present milk procurement of
160.929,736 liters of milk annually makes it the third largest union in the state after the AMUL
and Mahesana dairy.
The present market of Surat for liquid milk is around 4.5 lack litters per day. This has necessary
active development of “by product” market. Products so far introduced are paneer, ghee,
flavoured milk, sweet, shrikhand, lassi, butter milk etc..
Sumul consist of 13 board of directors one each of 13 talukas of Surat district and they from
themselves elect the chairman.
The total numbers of employees are about 1100 besides the contract workers.
Under sumul’s activities, Surat district is now firmly established as a milk shed and is growing
from strength to strength.
Hence, the Surat district co-operative milk producer’s union ltd.

History
1967-68: First Milk Processing Plant of 60 KLPD capacity
commissioned at Surat. (Sumul)
Sumul or Surat Milk Union Limited, which is now renamed
as The Surat District Co-operative Milk Producers' Union Ltd, is one among the 17 district
unions which acts as manufacturing units of dairy products for Gujarat Co-operative Milk
Marketing Federation Limited, the marketers of Amul brand of products.
In the year 1939 Sardar Vallabhbhai Patel went and meets the farmers of Anand and told them
that for the trade of milk the dairy was necessary. During that time there was only one dairy
“POLSUN DAIRY” which belongs to British’s and they use to give very less price for milk to
the Indian Milkmen. At that time a person named Tribhuvandas Patel came forward to take the
leadership. In order to support the Indian farmers “AMUL DAIRY” was established in the
year 1946. DR. Kurien was appointed at this dairy.
Then after, For the proper development of the dairy industry N.D.D.B. (The National Dairy
Development Board) was established at Anand.
Here the farmers were, made aware about their right & responsibilities high productivity of
milk at low cost & so the co-operative of development programs started.
In the year 1998-99 two million tone of milk was produced in Indian & Indian becomes the
world’s first milk producing country. Which is more then 68 million of American.
So it was called “white revolution”.

Major Players
From North Gujarat & Maharashtra:
1. Unity dairy, Uttarsanda
2. Jeevan Shakti, Dhuliya
3. Vishalsagar, Dhuliya
4. Gopi Milk Products, Puna
5. Gautam Milk Products,Kopargoan
6. Gayatri Milk Dairy
7. New Suraj Dairy, vijapur
8. Sarita Milk Products, Kadi
9. Britannia (Ghee)
10. Neslte (Milk powder, Ghee)
11. Sardar Dairy, Mehsana
12. Vimal Dairy, Mehsana
13. Royal Dairy, Gandhinagar
14. Suffal (Paneer)
15. Satyam Dairy, Gandhinagar
16. Sumathur dairy

SWOT Analysis/PESTELANALYSIS of industry
SWOT Analysis of Dairy as an enterprise
Strength
Self employment at doorstep
Regular income
Sale of Farm Yard Manure
Credit in the Dairy Cooperative Society
Income for children’s education
Facility for insurance
Market for milk produce
Good remunerative work for women
Cattle as movable assets
Bio gas
Cow dung for mud plastering
Bullocks for agriculture
Weakness
Weak and unproductive animals
Low milk production
Scarcity of water
Costly feeds and fodder
Burden on women
Lack of knowledge of dairy
Lack of training

Opportunities :-
Heifer rearing and sale
Butter milk selling at village level
Ghee selling at village level
Sale of Farm Yard Manure
Facility of making saving at DCS level
Threats :-
Death of non insured cow
In monsoon roads not approachable
Forfeiture of sour milk
Unproductive animals
Excess no. of animals

CHAPTER-2
Company overview
Vision & Mission statement:-
Sumul's Vision
They are socially responsible Organization
with commitment to Milk Producer's by
providing good returns and services, to
consumer's safety and delight through
implementation of Food Safety and Quality
management System.
They believe in growth and continual
improvement through team work, trust and
excellence without compromising Food Safety,
Quality, Honesty , and Integrity
Sumul’s Mission:-
Sumul is the Market legend captured 78% of
Market. In surat and want to be the most believable
Organization going towards total customer satisfaction up
to the customer door.

Objective of Sumul:-
To provide year round milk market for their surplus milk and to
earn reasonable returns for the milk to improve their quality of life.
To procure milk and process it into good quality milk and milk
products to market it at most economically and efficiently to give
maximum overall net returns to the producers and general
satisfaction to the consumers.
To provide essential technical inputs and services to the producers
at their door steps in an economic and efficient manner and also in
a way most acceptable to them to increase milk production and to
reduce the cost of production.
“ If raw material has good quality, then finished product will
have better quality. ”

Investment in Plant and Machinery
To make milk processing more speedy & new products to be introduced in
the market & to increase the capacity of the plant, machineries with well
advanced technology being purchased & step by step extension of the plant
is being done. Details are in short as follows.
To strengthen the milk quality & processing 30000 litres per hour capacity
plants of Milk chiller, Worming PHE to make butter milk & to warm milk
in Paneer department Duel PHE Were are being established & activated.
At, Sumul Dairy, Surat, 10 MT capacity per hour fully automatic SKADA
based boiler been installed & activated. Increase in the capacity of boiler
saves fuel.
At Sumul Dairy, Surat two filters of 60000 per litre per hour capacity are
being installed & activated to clean SMC inlet water & a new overhead
tank of 400000 litre capacity being activated due to which quality of the
water gets improved.
At Sumul Dairy, Surat work of Main Gate, Security office & Time keeping
office been completed & activated.
At Bajipura, Uchchhal, Navipardi & Nizar all chilling centres of Sumul
Dairy, Surat an energy efficient pumps are being activated. by which we
could save the energy.

Present profile
There are 12 departments at Sumul, they are as follows.
1. HR department
2. Finance department
3. Sales & Marketing department
4. Vetenary Department
5. Production & Engineering Department
6. Accounts Department & Audit Section
7. Assembling Department
8. Quality Department
9. Store & Purchase Department
10. Information Technology Department
11.Dairy Department.
12.Purches Department.

HR department
Board of Director
Managing Director
General Manager
Assistant General
Manager
Manager
Assistant Manager
Executive Officer/
Sr. Exe. Officer
Sr. / Jr. Assistant
Skilled /
Unskilled Work Man

Man Power in sumul Dairy
1.Total Staff in sumul dairy is 1500.
2.500 are employee
3.1000 workers are working in sumul dairy according to there job sifting.
4. Total 15 security guard staff .
Parlour
Parlour In Surat City 21
Parlour Out Of Surat City 28

Production & Engineering Department
Managing Director
(Mr. Jayesh H. Desai)
In charge Strategy
Business Unit Center
Packing of Shrikhand
All Sweets
Production manager
(1)
Milk Processing
Cream Processing
Packing of
Pasteurized Milk
Packing of
Manufacturing of
Flavored Milk
Packing of
Manufacturing
of Ghee
Packing of
Manufacturing of
Curd
Production manager (2)
Cream Processing
Tanker Handling
Raw Milk
Transportation
Pasteurized Milk
Transportation
Manufacturing Skim
milk Powder

Performance graph
300cr
600cr
700cr
950cr 2007cr
2010-11 2011-12 2012-13 2013-14 2014-15
TURN OVER
 From the study of the above diagram, we can see that Sumul has made a continuous
progress in their profit making figures.

Marketing Department in Sumul Dairy
Communication channel
DISTRIBUTION CHANNEL OF LIQUID MILK
DAIRY AGENT CUSTOMER
So, its called one level (1 level) Distribution Channel
DISTRIBUTION CHANNEL OF DAIRY PRODUCTS
DAIRY DISTRIBUTOR RETAILER CUSTOMER
So, its called two level (2 level) Distribution Channel

1.For Health
 Amul Gold Milk
 Amul Shakti Milk
Amul Taaza Milk
Amul Slim “N” Trim
Sumul Cow Milk
Sumulya High Fat Milk
2.With Food
 Paneer
Ghee
Cow Ghee
Probiotic Skimmed Milk Dahi
Probiotic Dahi
Fat Free Dahi
Dahi
Lassi
Primium Chhash
Masala Chhash
Chhash
Khova
3.Special Time
Elaichi penda
Kesar Penda
Elaichi Shrikhand
ElaichiDelite
Kesar Dryfruit
Mango Shrikhand
Ghari
Gulab Jamun
Rasgulla
4.For Good Mood
Tea

Chapter - 3
Introduction of Topic
Training and development
Training and Development
Human resources, are the most valuable assets of any organization, with the
machines, materials and even the money, nothing gets done without man-power. The effective
functioning of any organization requires that employees learn to perform their jobs at a
satisfactory level of proficiency. Here is the role of training. Employee training tries to
improve skills or add to the existing level of the knowledge so that the employee is better
equipped to do his present job or to prepare him for higher position with increased
responsibilities. However individual growth is not an end itself. Organization growth needs to
be meshed with the individual’s growth. The concern is for the organization viability, that it
should adapt itself to a changing environment. Employee growth and development has to be
seen in the context of this change. So training can be defined as:
“ Training is a systematic development of the knowledge, skills and attitudes required
by employees to perform adequately on a given task or job ”
 Employee Development = Employee Education + Employee Skills +Training
Effectiveness + Employee Quality of work life.

Need for Training :-
 The need for improved productivity in organization has become universally accepted and
that it depends on efficient and effective training.
However, the need for organizations to embark on staff development programme for
employees has become obvious.
Increases knowledge and skills for doing a particular job; it bridges the gap between job
needs and employee skills, knowledge and behaviours
 Absence of these programme often manifest tripartite problems of incompetence, inefficiency
and ineffectiveness.
So training and development aim at developing competences such as technical, human,
conceptual and managerial for the furtherance of individual and organization growth which
makes it a continuous process
 After employees have been selected for various positions in an organization, training them for
the specific tasks to which they have been assigned assumes great importance.
It is true in many organizations that before an employee is fitted into a harmonious working
relationship with other employees, he is given adequate training.

Newly recruited employees require training so as to perform their tasks effectively. Instruction,
guidance, coaching help them to handle jobs competently, without any wastage.
Training is necessary to prepare existing employees for higher-level jobs (promotion).
Existing employees require refresher training so as to keep abreast of the latest developments in
job operations. In the face of rapid technological changes, this is an absolute necessity.
Training is necessary when a person moves from one job to another (transfer). After training,
the' employee can change jobs quickly, improve his performance levels and achieve career goals
comfortably
Training is necessary to make employees versatile. They can be placed on various jobs depending
on organizational needs.
Training is needed to bridge the gap between what the employee has and what the job
demands.
 Training is needed to make employees more productive and useful in the long-run.
Training is needed to serve the following purposes:

Types of Training:
Various types of training can be given to the employees such as induction training,
refresher training, on the job training, vestibule training, and training for promotions.

Trining in sumul dairy
 In sumul dairy they are using on the job training .
 They are checking all the aspects of organization and then according to the situation they are
taking valuable Decision .
 But all time they are not using on the job training ..
 when new staff is recruit and when new changes is occurred that time training Is needed.
 When in existing system the new technology is update and to understand new rules and regulation
and when department wise follow new rules introduction
For training they are using the semi circle format so the main trainer or manager are properly
teach the particular things.
And all trainee have freedom to put there idea or thoughts during training program

Chapter: (5)
Literature review
REFERENCE : (01)
A STUDY ON EFFECTIVENESS OF TRAINING AND DEVELOPMENT PROGRAMS
ADOPTED BY KPCL, BANGALORE
The study is undertaken to know the effectiveness of training and development
programs adopted by KPCL, Bangalore. To achieve the aforesaid objectives data is gathered
from 100 respondents randomly. It is found that the most of the employees are satisfied with
training and development programs adopted by KPCL and the training and development
programs helping employees to increase their efficiency in their job, 72% of respondents
have rated as good about Overall Quality and Effectiveness of Training and Development
programs. The training and development program adopted in KPCL mainly concentrated on
areas like quality aspects, job oriented trainings, technical skills and knowledge. Most of the
respondents rated as good and excellent towards the overall quality and effectiveness of the
training and development programs and satisfied with the present training methods. The
company also has to concentrate on small percentage of respondents who are not satisfied
with training programs and whom it has not helped to overcome from their short comings or
work related problems. Finally the training and development programs provided by
Karnataka Power Corporation Limited are found to be effective, credible and commendable,
which can be improved further.

REFERENCE : (02)
PERCEIVED EFFECTIVENESS OF TRAINING AND DEVELOPMENT
A CASE STUDY IN STC TECHNOLOGIES PVT LTD, CHENNAI.
Training is the act of increasing the knowledge and skill of an employee for doing
particular job .The training is to acquire new skill, technical knowledge, problem- solving,
etc. Training improves the performance of employees on present jobs and prepares them for
taking up new assignments in the future. Training also helps in the development of the
employees. The main objective of the study is to measure the effectiveness of the training in
the organization and its impact on employee job performance in the organisation. For
collecting the required primary data, a structured questionnaire, with multiple choice and
close-ended questions was administered to 60 employees in the organisation through the
simple random sampling method. In this study Chi-Square test, Correlation and Anova have
been used to interpret the data collected. Based on the research findings the researcher offered
suitable suggestions for improving the employee training and development in the
organization.

REFERENCE : (03)
THE EVALUATION OF LEARNING AND DEVELOPMENT IN THE
WORKPLACE:
A LITERATURE REVIEW OF THE FEFCE FUNDING COUNCIL ENGLAND
The most basic reason for the providing learning and development is to
ensure that an organisation’s employees are able to carry out their current role.
Some training may be mandatory in relation to health and safety or occupation-
specific issues but much of it will be discretionary where organisations appreciate
the added value that they will gain from having highly skilled and knowledgeable
employees. and the reason Behind that to Evaluate become built into the training
process; something that takes place after all learning interventions however this
does not mean that a one size fits all approach is appropriate. This is also partly a
cultural issue – managers and employees need to accept that this is an important
stage in the overall learning and development provision. Caution appears to be
advised by Gianfranco et al. (2009) against over-emphasising the evaluative aspects
in case they impact on the training intervention. This suggests that the evaluation
process should be carefully introduced within learning interventions so they do not
appear to be the main focus and distract from the content of the programme.

Reference : (04)
A STUDY ON EFFECTIVENESS OF TRAINING AND DEVELOPMENT
IN RABCO HUAT WOOD PVT. LTD
The source of data is collected from RABCO HUAT WOOD Pvt ltd. The sample size is
50 and time constraint is the major problem of this study. The tool used for analysis and
interpretation is simple percentage analysis and chi-square. Both open end and close end
questions are used in this questionnaire. To study on effectiveness of training and
development within employees and to give suggestion regarding the improvement of the
training and development process This methodology explain about the overall objective
research design, data collection method, sampling procedure, construction of questionnaire
tools of analysis. Data constitute the foundation at statistical analyze and interpretation, the
first important step in the project work is to obtain data collection by the primary method. I
am confident to say that the study gave an opportunity to analyze various factors regarding
efficiency of training and development. The sample size is very low so it is very most
difficult concluding it by saying that it is the view of whole population. So the research is
useful to know that the efficiency of training and development in RABCO The research found
that the training t is very help to improve productivity. We can see that the organizational
training has great impact on employees. If the organizational training is not good then it will
adversely affect employees. RABCO is very conscious of the needs of the employees and
does it best to keep the training to its workers. In the study employees shows importance to
training also they are in the view that training is an important component for new and existing
employees. It increase performance and satisfaction level in the job.

Chapter: (5)
Research methodology
THE RESEARCH STUDY ON THE EFFECTIVENESS OF THE TRAINING
AND DEVELOPMENT IN SUMUL DAIRY
Research methodology is purely and simply the framework or a plan for study that
guides the collection and analysis of data. Research is the scientific way to solve the problems
and is necessarily used to improve market potential. This involves exploring the possible
methods ,one by one, and arriving at the best solution, considering the resources at the disposal
of research.
Methodology gives us the blue print of activities to be carried out systematically in order to
complete the study successfully.

Scope of the study
 The study is conducted on the employees and worker in Sumul Dairy Surat.
To know the present condition of Training and Development programmes.
To know the expectation of employees towards Training and Development programmes.
To know the willingness of employees towards Training and Development programmes.
Scope of the the study is limited to concept of the training and development activities which
reference to sumul dairy only.

OBJECTIVE OF STUDY
To study the effectiveness of training and development programs in Sumul Dairy.
To study the methods used in training the employees.
To analyze whether the employees are satisfied with their current training methods.
To collect and analyze the views of the participants and superior on the training Sumul
dairy Surat.
To study the training program on the basis of relevance, implementation and outcomes.

Problem Statement /Rationale of the Study
Management development is aimed at preparing employees for future jobs with the
organization or solving organization wide problems concerning, acquiring or sharpening
capabilities required performing various tasks and functions associated with their presence
or expected future roles.
The motive behind this study is to understand and learn the impact of Training and
Development programmes on employees of SUMUL DAIRY SURAT.
Hence the study is undertaken up to measure the Effectiveness of Training and Development at
Executive and Non Executive levels at SUMUL DAIRY SURAT .
Training cannot be measured directly but change in attitude and behaviour that occurs as a
result of Training.
So employee assessment should be done after training session by the management, to know the
effectiveness of Training given to employees.
Hence the statement of problem is
“ Knowing the Effectiveness of Training and Development Programme at SUMUL
DAIRY SURAT”

Research Design
A research design is a specification of methods and procedure for
acquiring the information needed. It is the overall operation pattern or framework of the
project that stipulates what information is to be collected from which sources by what
procedure, it also refers to the blue print of the research process.
Research Design: Descriptive
Data: Primary and Secondary data
Research: Survey method
Research instrument: Questionnaire, expert’s view’s.

Data Collection:-
The required data for the project has collected from Primary and
Secondary Data
Primary Data:-
Primary data are those, which are gathered directly through
questionnaire and it is the original source of data collected by
the researcher. Primary data is collected with the help of structured
questionnaire administered to 100 randomly selected employees at SUMUL
DAIRY at the managerial level.
Secondary Data :-
Secondary data are those which are generally published sources which
are been collected originally for some other purpose they are not gathered
specially to achieve the objectives of particular research project. Secondary
data is collected through the documents provided by HR department such as
reports and books of various authors in HRD and annual report of the
company.

Sample Process
 Sampling Unit: 100 Employees of SUMUL DAIRY SURAT.
 Duration: JUNE-JULY 2016
 Type of sampling:-
Type of sampling used in this survey was simple random
sampling. In this method, the sampling units had chosen randomly 100
from the 500 total employees at all the levels in the levels in the
organization.
 Sample size determination:-
Sample size refers to number of elements to be included in the study.
The sample size of respondents was decided to be 500 and the questionnaire
was administered to 100 randomly selected employees of SUMUL DAIRY
SURAT.

Research Instruments
Questionnaire
Questionnaire refers to a device for securing answer to a
formally arranged list of questions by using the term, which the
respondent fills in himself.
Questionnaire Design
 Open-ended
 Close-ended
 Multiple questions
 Dichotomous Question

Tools and Techniques for data analysis
 Statistical Tools
The collected data were classified and tabulated and analyzed
with some of the statistical tools listed.
SPSS S/W VERSON STATESTICLE 16
Percentage analysis
Line graph , pia chart was used to explain the tabulation
clearly.

Limitations of the Project
1.Very Difficult task is to create a system to evaluate the effectiveness of training .
2.Sample size limitation.
3.Absence of employee while doing survey.

Chapter : (6)
Data Analysis and Interpretation
Gender
• Interpretation: From the above chart i can find out that 72% are Male Employee and
28% are Female employee. So from the above description i can find out that
72% of majority of employee are male.
72%
28%
Male Female

Age
• Interpretation : From the above chart i can find out that 48% employee are below 30 age.19%
employee are between 30-40.and 16% of employee are between 40-50 age. So from the
above description i can find out that below 30 age employee are more in sumul dairy.
48%
19%
16%
17%
Below 30 30-40 40-50 50 & above

Marital Status
• Interpretation: From the above chart i can find that 86% employee are married
and 14% employee are Unmarried. So from the above description i can find out
that the Married employee are more in sumul dairy.
86%
14%
Married Unmarried

(1)Since how many years you are working in sumul dairy ?
• Interpretation: From the above chart i can find that 54% employee are working in between 0
to 5 Year.23% employee are working in between 5 to 10 Year in sumul dairy.13% employee
are working in between 10 to 15 year and 10% employee are working in more than 15 Year in
sumul dairy.so from the above description i can find out that Majority of employee are
working in between 0 to 5 year.
54%
23%
13%
10%
0-5 Year 5-10 Year 10-15Year More than 15

(2) Do you like to attend the training program?
• Interpretation: from the above chart i can find out that 98% of employee are like to attend
training program and only 2% of employee have not like to attend training program .so from
the above description i can find out that majority of employee are like to attend training
program.
98%
2%
1 Yes 2 No

(3)Do you feel training is necessary for any employee for developing his/her skills?
• Interpretation: from the above chart i can find out that 98% of employee are believes that
training program is necessary for any employee for developing his/her skills .and only 2 % are
not believes in that point. So i can find out that majority of employee are believe that training
program is necessary for developing his/her skills.
98%
2%
Yes NO

(4) Training is organized in?
• Interpretation : from the above chart i can find out that 48% of employee are said that training
is organised in Quarterly 19% of employee are said that training is organized in half yearly
and 17% of employee are said that training is organized in Annually and the 16% of employee
are said that training is organized Every 2 years.
48%
19%
17%
16%
Quarterly Half Yearly Annually Every 2 Years

(5) Since how many years training is being provided?
• Interpretation :from the above chart i can find out that 37% of employee are said that training
is provided in 0-5 year.40% of employee are said that training is provided in 5-10 year and
23% of employee are said that training is provided in 10-15 year and in last no one can said
that training is provided in more than 15 years.
12% 4%
84%
On the job Off the job Depend on need

(6) Which technique is most suitable for training ?
• Interpretation :from the above chart i can find out that only 84% of employee are said that
training is depend on the need.4% of employee are said that off the job training is suitable for
training. And 12% of employee are said that on the job training is suitable technique.
12% 4%
84%
On the job Off the job Depend on need

(7) Which method is most suitable for training ?
• Interpretation :from the above chart i can find out that 50% of employee are said that step by
step instruction method are suitable for training.18% of employee are said that
coaching/Lecture method is most suitable for training. 16% of employee are said that
conferences/discussions method are most suitable for training and 16% employee are said that
programmed instructions method are most suitable for training.
50%
18%
16%
16%
Step by Step Instruction
Coaching / Lecture
Conference / Discussions
Programmed Instructions

(8)Do you experience Effectual changes in working efficiency after being trained?
• Interpretation : from the above chart i can find out that 100% means All employee
are feel Effectual changes in working efficiency after being trained.
100%
0%
Yes No

(9) Does training improve performance?
• Interpretation : From the above chart i can find out that 97% of employee are said that
training is help to improving the performance and only 3% of employee are not agree with
that.
97%
3%
Yes No

(10) The Training is provided for short duration or long duration?
• Interpretation: From the above chart i can find out that 88% of employee are said that training
is provided for short duration and only 12% of employee are said that training is provided for
long duration
88%
12%
Short Long

(11) On what level the training is provided?
• Interpretation: from the above chart i can find out that 87% of employee are said that training
is provided at hard level and only 13% of employee are said that training is provided at
smooth level.
13%
87%
Hard Smooth

(12) Does the training enhance organization effectiveness?
• Interpretation: from the above chart i can find out that 97% of employee are believe that
training enhance organization effectiveness and only 3% of employee are believe that
training enhance organization effectiveness.
97%
3%
Yes No

(13) Do you get innovative ideas during training?
• Interpretation: From the above chart i can find out that 100% of employee are believes that
they are getting innovative ideas during training program.
100%
0%
Yes No

(14) Does training builds up team work?
• Interpretation :From the above chart i can find out that 100% of employee are believes that
training builds up team work.
100%
0%
Yes No

(15) Do training results in adoption to new working methods?
• Interpretation : from the above chart i can find out that 95% of employee are believes that
training results are adoption of new working method.
95%
5%
Yes No

(16) Are you satisfied with the training procedure?
• Interpretation : From the above chart i can find out that 100% of employee are satisfied with
the training procedure.
100%
0%
Yes No

(17) Do all the employers in your organization attend whole day training ?
• Interpretation : From The above chart i can find out that 67% of employee are attend whole
day training in sumul dairy. and 33% of employee are not attend whole day training.
67%
33%
Yes No

(18) How long is the training process?
• Interpretation :from the above chart i can find out that 80% of employee are said that training
process are taken 5 to 10 days .19% of employee are said that training process is conducted
within 10 to 15 days and only 1% of employee are said that training is taken in 15 to 20 days.
80%
19%
1% 0%
5 to 10 days 10 to 15 days
15 to 20 days 20 to 25days

(19)What type of training is given in your organization ?
• Interpretation : From the above chart i can find out that 82% of employee are said that On the
job training is given in sumul dairy.18% of employee are said that Off the job training is
given in sumul dairy.
82%
18%
On the Job Off the job

(20) Do company provide study material before the training program ?
• Interpretation : From the above chart i can find out that 66% employee are said that company
provide study material before the training program. And 34% of employee are said that
company provide study material before the training program.
66%
34%
Yes No

Scale
(1) To opportunities available for develop new skills
• Interpretation : From the above chart i can find that 48 employee are agree with that
training gives opportunities for develop new skill and 51 employee are most agree with that
statement and only 1 person is neutral about that thing and nobody disagree with that
statement. so from the above description i can find out that most of employee are agree
that the training program is developing their new skills.
0
10
20
30
40
50
60
Agree Strongly
Agree
Neutral Disagree Strongly
disagree
48
51
1 0 0

(2) To opportunities for create builds up team work
• Interpretation : From the above chart i can find out that 50 employee are agree that training
builds up team work 45 employee are believe that training is builds up team work only 5
employee are think 50-50 and no one is disagree on that statement.
0
10
20
30
40
50
Agree Strongly
Agree
disagree
50
45
5
0 0

(3)To prepare employee for higher level growth
• Interpretation : From the above chart i can find out that 55 employee are agree that
training help to employee for higher level growth. 42 employee are believe that training is
helping to employee for higher level growth only 2 employee are not sure and 1 employee is
not believe in that.
0
10
20
30
40
50
60
Agree Strongly
Agree
disagree
55
42
2 1 0

(04) To ensure smooth and efficient working at department
• Interpretation : From the above chart i can find out that 43 employee agree that smooth and
efficient working at department after trained 54 employee are sure that smooth and efficient
working at department only 3 employee are not sure about that .
0
10
20
30
40
50
60
Agree Strongly
Agree
disagree
43
54
3
0 0

(05) To opportunity for career development within sumul dairy
• Interpretation : from the above chart i can find out that 40 employee are said that training is
help to career development 56 employee are said that they are strongly agree with that 4
employee are in dilemma all employee are believe that training gives opportunity for career
development.
0
10
20
30
40
50
60
Agree Strongly
Agree
disagree
40
56
4
0 0

(6)To get good idea about the career opportunities open at Sumul dairy
• Interpretation : from the above chart i can find out that 45 employee are said that trainin is
employee are in dilemma only 1 employee is not agree with that.
0
10
20
30
40
50
Agree Strongly
Agree
disagree
45
49
5
1 0

(7)To impart personal growth
• Interpretation : from the above chart i can find out that 62 employee are said that training is
employee are in dilemma only 1 employee is not agree with that.
0
10
20
30
40
50
60
70
Agree Strongly
Agree
disagree
62
27
10
1 0

(08) To increase productivity
• Interpretation: From the above chart i can find out that 43 employee are agree that training
help to increase productivity 48 employee are sure that training help to increase productivity.8
employee are in dilemma on that point only 1 employee is not agree on that.
0
10
20
30
40
50
Agree Strongly
Agree
disagree
43
48
8
1 0

(09) To help for create a good relationship with colleague.
• Interpretation :From the above chart i can find out that 59 employee are said that training is
help to create good relationship with colleague 34% employee are sure about that only 6
employee are in dilemma and only 1 employee is disagree on that objective.
0
10
20
30
40
50
60
Agree Strongly
Agree
disagree
59
34
6
1 0

(10)To experience Effectual changes in working condition after being trained .
• Interpretation: From the above chart i can find out that 62 employee are felt change in
working condition after being trained.32 employee are sure about that 6 employee are in
dilemma No one disagree on that object.
0
10
20
30
40
50
60
70
Agree Strongly
Agree
disagree
62
32
6
0 0

Cross tab test
(01)Gender*Age
Gender * Age Cross tabulation
Gender Age
Below 30 30-40 40-50 50 & above
Male 18 53 3 5
Female 11 10 0 0
Interpretation: From the above chart i can find that employee who’s age is below 30 that
employee are 18 is male and 11 is female .who’s age is between 30 to 40 that employee is
53 are male and 10 are female .between age 40-50 that employee 3 are male and no one
female in that category .who’s age is 50 that employee are only 5 and no female in that
category.

(2) Gender * Marital status Cross tabulation
Gender * Marital status Cross tabulation
Gender
Marital status
Married Unmarried
Male 70 9
Female 16 5
Interpretation: From the above chart i can find out that out of 100 ,70 employee are
male who’s married and 9 employee are male who’s unmarried. and 16 employee are
married who’s female and only 5 female employee are unmarried.

(03) Age * Marital status Cross tabulation
Age * Marital status Cross tabulation
Age
Marital status
Married Unmarried
Below 30 20 9
30-40 58 5
40-50 3 0
50 and above 5 0
Interpretation: From the above chart i can find out that out of 100 who’s age is below 30 that 20 male
employee are married and 9 female employee are unmarried. Age between 30-40 that 58 male
employee are marred and 5 female employee are unmarried who’s employee’s age between 40-50
that 3 male employee are married and on female in that category and who’s age is above 50 that 5 male
employee are married and no one female in that category.

(04) Marital Status *Gender Cross tabulation
• Interpretation: From the above chart i can find out that out of 100 70 male employee are
male and married and only 9 employee are unmarried. And in female employee 16 female
are married and only 5 female employee are unmarried .
MS * GENDER Crosstabulation
Marital
Status
GENDER
Male Female Gender
Married 70 16 0
Unmarried 9 5 0
Marital status 0 0 1

ANOVA Test
One Way ANOVA
ANOVA- Analysis of Variance
(1) Perception of training BY Gender
Ho: There is no significant variance between and Perception of training and Gender.
H1: There is a significant variance between Perception of training and Gender.
ANOVA
Perception of training
Sum of Squares df Mean Square F Sig.
Between Groups 13.328 1 13.328 .939 .335
Within Groups 1391.582 98 14.200
Total 1404.910 99
Analysis:-
From the above table i can say that there is no significant variance
between Perception of training and Gender because significant value is 0.335 which is more than
0.05. It means when employees were asked about Perception of training they did not differ in
their answer as per their Gender. So we accept the null hypothesis and reject the alternative
hypothesis.

(2) Perception of training BY Age
Ho: There is no significant variance between and Perception of training and Age.
H1: There is a significant variance between Perception of training and Age.
ANOVA
Sum of
Squares Df Mean Square F Sig.
Between Groups 26.169 3 8.723 .607 .612
Within Groups 1378.741 96 14.362
Total 1404.910 99
Analysis:-
From the above table i can say that there is no significant variance between contextual
performance and age because significant value is 0.612 which is more than 0.05. It means when
employees were asked about Perception of training they did not differ in their answer as per their
age. So we accept the null hypothesis and reject the alternative hypothesis.

(3) Perception of training BY Marital Status
Ho: There is no significant variance between and Perception of training and Marital Status.
H1: There is a significant variance between Perception of training and Marital Status.
ANOVA
Sum of
Squares Df Mean Square F Sig.
Between Groups 7.370 1 7.370 .517 .474
Within Groups 1397.540 98 14.261
Total 1404.910 99
Analysis :-
From the above table i can say that there is no significant variance between
Perception of training and Marital status value is 0.474 which is more than 0.05. It means when
employees were asked about task performance they did not differ in their answer as per their Marital
Status . So we accept the null hypothesis and reject the alternative hypothesis.

Chapter: (7)
Findings
 The following are the major finding during the employee’s Skill evaluation.
 During the SIP project i was founded that training and development program is most
important think in sumul Dairy which is provided huge knowledge about how to develop skill
how to do work with which skill, how to make work easy and fast.
 After training they all have a sufficient knowledge for work. Which is provided through
training
 Better performance :The Training and development program improve employee ability and
skill.
 From the survey in sumul dairy i can find out the below things...
 I can find out that 72% of majority of employee are male working in sumul dairy .
 I can find out that 48% employee who’s age below 30 they are working in sumul dairy.
 I can find out that 86% married employee are working in sumul dairy
 I can find out that 54% of employee are working in sumul dairy in since 5 year.
 I can find out that 98% of employee are like to attend the training program
 I can find out that 98% that means majority of employee are believe that training is necessary
for any employee for developing his/her skills.
 I can find out that 48% of employee are said that training program is organized in Quarterly in
sumul dairy.

 I can find out that 37% of employee are said that since 5 year training program is provided in
sumul dairy and i can find that 23% of employee who are working in sumul dairy in more
than 15 year.
 I can find that 84% of employee are said that training program is organized in depend on
need.
 I can find out that 50% of employee are said that step by step instruction method is suitable
for training program.
 And major think is that 100% employee of sumul dairy are experience Effectual changes in
working efficiency after being trained .
 i can find out that 97% of employee are said that training improve performance.
 I can find out that 88% of employee are said that Training is provided for short duration.
 I can find out that 87% of employee are said that training is smoothly provided in sumul dairy.
 I can find out that 97% of employee are said that the training program is enhance organization
effectiveness.
 And another major think i can find out that 100% of employee are getting innovative ideas
during the training program.
 I can find out that 100% of employee are said that training build up the team work.
 I can find out that 95 % of employee are said Yes the training results are adopt the new
working methods.
 I can find out that 100% of employee are said that they all are satisfied with the training
procedure.

 I can find out that 67% of employee are said that all the employers of sumul dairy attend
whole day training program.
 I can find out that 80% of employee are said that between 5 to 10 days process of training in
sumul dairy.
 I can find out that 82% of employee are said that on the job training is organized in sumul
dairy.
 I can find out that 66% of employee are said that company provide study material before the
training program

SCALE Finding’s
 I can find out that out of 100 employee 51 employee are agree in that the training program is
help to create opportunities for develop new skills.
 I can find out that out of 100 employee the 50 employee are agree that training help to create
builds up team work.
 I can find out that out of 100 employee the 55 employee are agree that training program is
prepare employee for higher level growth.
 I can find out that out of 100 employee 54 employee are sure about that the after training
program the smooth and efficient working is done at department.
 I can find out that out of 100 employee 56 employee are sure that training program is helping
out for career development within sumul dairy.

 I can find out that out of 100 employee 49 employee are sure that they get good ideas about
career opportunities at sumul dairy.
 I can find out that out of 100 employee 62 employee are help believe that training is impotent
for personal growth.
 I can find out that out of 100 employee 48 employee are sure that training program is helping
to increase productivity.
 I can find out that out of 100 employee 59 employee are sure that training program for them is
to create a good relationship with colleague .
 I find out that out of 100 employee 62 employee are experience Effectual changes in working
condition after being trained.

Cross Tab Finding
(01)Gender*Age
In cross tabulation table i can find out that between the Gender and age that who’s age
between 30 to 40 that 53 employee are Male and in that category 10 employee are female but
who’s employee age is below 30 that 18 employee are male and 11 employee are female so
the majority of employee are male and them age is between 30 to 40.
(02)Gender * Marital status
In cross tabulation i can find out that 70 employee are male and 16
employee are female and they are married. And the 9 employee are male and 5 employee are
female who’s unmarried. So the majority staff of sumul dairy are married.

(03)Age * Marital status
In cross tabulation i can find out that 58 employee who’s age is between
30 to 40 they are married and in that age category only 5 employee are unmarried. And who’s
age is below 30 that 20 employee are married and 9 employee are unmarried so the majority
of staff age is between 30 to 40 and they are married.
(04) Marital Status *Gender
In cross tabulation i can find out that In cross tabulation i can find out that
70 employee are male and 16 employee are female and they are married. And the 9 employee
are male and 5 employee are female who’s unmarried. So the majority staff of sumul dairy are
married.

ANOVA Test Finding’s
(1)Perception of training BY Gender:-
In ANOVA test i can find out that there is no significant variance between
Perception of training and Gender because significant value is 0.335 which is more than 0.05.
It means when employees were asked about Perception of training they did not differ in their
answer as per their Gender. So we accept the null hypothesis and reject the alternative
hypothesis.
(02) Perception of training BY Age:-
contextual performance and age because significant value is 0.612 which is more than 0.05. It
means when employees were asked about Perception of training they did not differ in their
answer as per their age. So we accept the null hypothesis and reject the alternative hypothesis.

(03) Perception of training BY Marital Status:
Perception of training and Marital status value is 0.474 which is more than 0.05. It means
when employees were asked about task performance they did not differ in their answer as per
their Marital Status . So we accept the null hypothesis and reject the alternative hypothesis.

 The training and development program is arranged on the different topic like basic
knowledge operational ,workshop and maintenance.
 In sumul the training and development program is conducted in a training room in the
company “on site but not the job” this type of practices is good for the basic knowledge.
 But the effectiveness is when training program is conducted at the job itself it’s called on
the job training.
 And also the off the job training is effective to know the internal view of employee
regarding some particular things.
 Provide training program at smooth level so employee are more participate in training
program.
 Provide programmed instruction training program which is more effective.
Chapter:(8)
Suggestions

Chapter (9)
Conclusion
The better performance of the employee is directly leads to increased operational
productivity and increased organizational profits. So the training development program
is very effective for improve the knowledge ,ability and skill of the workers as well as
organizational status and growth. This unit has provided me the best of opportunities for
good and useful experiences for my study visit. With the objective to gain Practical
knowledge and experience in the company and to study the activities of HR
Functional Area regarding the topic of Effectiveness of training and development.
It was good experience at “ SUMUL DAIRY SURAT ”. I personally feel that Training at
SUMUL DAIRY has added many features to my knowledge which will definitely help
me to achieving a success during my future and career bright. This project was an
exploratory qualitative inquiry into how the established and find training and
development could be integrated with some of the applicable theories practices and
models of intuitive thinking. I observed all the aspects of the company with fill Co-
operation of the person whose behaviours rightly and politely with us. That was matter
for pleasure to us. In last I would like to say that“ SUMUL DAIRY SURAT ” has bright
future. I wish it would make its name in all over India.
THANKING YOU

Bibliography
 www.sumuldairy.com
 www.google.com
 64 Annual report of Sumul Dairy (2014-2015).

sumuldairyprojectbyd-160818103733 (3).pdf

sumuldairyprojectbyd-160818103733 (3).pdf

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