1. T RAINING S ERIES AT THE G ERMAN C ENTRE , M AY 2013
Know Where You Are, Prioritise and Communicate
Developing Business Skills That Make a Difference – Step by Step
Why this training?
We are in a world today where businesses are fast growing and internationally woven. In
such a context, challenges in working styles and diversified business practices are a given.
More than ever, business success depends on performance. The ability of employees to
perform with self-reliance and determination towards outcomes governs success.
This training series will deliver key skills to bring a significant shift in employees’ self-
awareness, self-management and communication. Participants will be empowered
to transform their working styles, produce outstanding results and contribute to work
environments that work in synergy. Both personally and professionally.
Who can participate?
We have designed this training for professionals that are keen to cause a difference.
If you are committed to your personal growth and are looking for powerful and easy to
use skills in order to produce outstanding results, this training is for you!
What makes this process work?
As a participant, you will go through all four consecu-
tive models* focusing on the following skills:
Who are the facilitators?
a) self-awareness
b) self-organisation Stefan Gebert is based in New Delhi and works
as a trainer and facilitator in organisational change
c) effective communication
and personnel development. Stefan’s approach to
d) efficient email correspondence training and coaching is strongly driven by his firm
conviction towards the empowerment of individuals
through authenticity and constructive feedback. He
Encouraging own future action: All modules include
has worked both in multinational corporations and
lots of practical exercises that are specific to your work small/medium enterprises with a total experience of
environment. 8 years living and working in various countries.
Manna Biswas is based in New Delhi and man-
Continuous growth: Participants will receive a lot of ages planning, monitoring and evaluation with a
direct feedback from the trainers and other participants non-profit organisation. He specializes in train-
ing and facilitating organisations/individuals on
evidence based decision making and result based
Applicability: Skills are practised in the time between project management. Manna believes in experiential
the sessions and extended in the following sessions learning and enjoys seeing participants explore and
learn through training processes. His experience of
11 years has ranged from grassroot to multinational
*for contents and objectives in detail see table in the following page organisations.

2. a) Be Aware of YOU b) Put FIRST c) Effective d) Efficient
as a professional Things FIRST COMMUNICATION E-COMMUNICATION
Act from inner awareness Deliver outstanding results with Communicate with ease and Master online
and clarity effective self-organisation assertiveness correspondence
7th May 2013, 14th May 2013 21st May 2013 27th May 2013, 2pm-4pm
2pm – 5.30pm 2pm-5.30pm 2pm-5.30pm 29th May 2013, 2pm-4pm
Objectives Objectives Objectives Objectives
Get access to what is im- Get clear about EVERY- Master the art of precise, Crack email as a specific
portant for you THING that is currently on structured and complete form of communication
your plate and choose your messages and become a
Overcome inner hurdles by focus areas powerful communicator Put yourself in the recipi-
identifying what stops you ents’ shoes and reach out
Distinguish urgent from im- Discover the power of to them
Use this awareness to portant, set your priorities building rapport through
manage challenges with reflecting what you have Use clever strategies to
more creativity and flex- Set up a simple and robust heard from the other have clarity and ease in
ibility task management system your email exchange
Hit the nail on the head by
Get clarity on what moti- Learn techniques to make summarising that which Discover the power of mak-
vates the actions of others sure you are really on top matters most ing promising requests and
of your time get what you want
Maximise consciousness in Improve your proactivity to
communication by explor- Create awareness of pitfalls be efficient and reach solu- Create new possibilities
ing listening techniques to keep the system running tions in a flexible way regarding your own ways
and interruption-proof of handling email
Decipher what is behind Practise saying “no” in a
criticism and a “no” to Internalise tips and tricks way that it can be heard Receive training material
become powerful in your that give you a head start and considered easily that supports you in han-
responses in your job dling email day-to-day
Train yourself to become a
champion by systematically
collecting feedback from
others
Dates *The modules have been systematically synchronised and we choose
to offer them as a complete set to maximise the learning effects
a) 7th May 2013, 2pm-5.30pm
b) 14th May 2013, 2pm-5.30pm
c) 21st May 2013, 2pm-5.30pm
d) 27th May 2013, 2pm-4pm + 29th May, 2pm-4pm For any queries and registration
Venue please DIRECTLY contact us @
German Centre for Industry and Trade Delhi Private Limited, Exhibition Area,
14th Floor, Building No. 9, Tower B, Level 12, DLF Cyber City Phase III
Gurgaon – 122 002, Haryana, India
Special price for the members FULL CIRCLE
of the German Centre Network Training | Facilitation
INR 18,500 only! New Delhi
+91 11 41006553
Please book by 29 April 2013 at the latest! Seats are limited! +91 9650826622
fc.training.facilitation@gmail.com