Microsoft Sustainability for Healthcare

1. Sustainability
for Healthcare
Accelerating our journey to a
better future

2. Agenda
1. The case for sustainability
2. Sustainability opportunities and
challenges
3. How to take action
4. Cloud solutions and partners
5. Next steps

3. Planet-sized challenges require planet-scale innovation

4. Applying our best practices to help others
achieve meaningful transformation
A more resilient future is possible through collaborative partnerships
Carbon negative
by 2030
Water positive
by 2030
Zero waste
by 2030
Protect ecosystems
and build a Planetary
Computer

5. Sustainability challenges and opportunities

6. Sustainability presents market opportunities
$60B
Energy optimization
opportunity1
81%
of sustainable indices
outperformed peers2
$26T
Economic
benefits3
1 “Global electric energy efficiency spending is expected to near $60B by 2028,” Electrical Line Magazine
2 "Global healthcare logistics market is projected to grow to $226B by 2026", Arizton Advisory and Intelligence, 2021
3 ”Climate Smart Growth Could Deliver 26 Trillion USD to 2030, Finds Global Commission,” United Nations Climate Change
4 ”Global carbon offsets market could be worth $200 billion by 2050: Berenberg,” S&P Global

7. Healthcare industry
faces high risks with
climate change
4.4% of global
greenhouse
emissions
Supply chain
accounts for 71%
of total emissions
Up to 250,000 deaths
per year due to climate
change starting in 2030
35% of medical
waste is plastic
materials
1, 2 “Healthcare's climate footprint," Healthcare Without Harm & Arup, 2019
3 “Climate change," World Health Organization, 2021
4 Medical waste: Current challenges and future opportunities for sustainable management, 2021

8. The healthcare industry - setting
sights on a net-zero emissions goal
Protect public health by creating healthy living and work spaces
Green building design to reduce energy and water usage
Alternative energy sources such as solar, wind, hydropower
Smart supply chains to reduce cost and environmental impact
Medical recycling to reduce medical waste
84 Gt reduction in CO2 by 2050
using green building design1 40% of life sciences companies will have
active digital trial programs by 20242
1 “Healthcare's Climate Footprint, 2019 2 “Gartner Tools: AI Strategy, 2021

9. Transformation is expected to sweep across
the entire healthcare value chain
Facilities &
Operations
Smart monitoring,
robotics & consumption
management
Next-gen clean energy
Operational efficiency &
predictive maintenance
Supply Chain
Energy supply & demand
forecasting
Clean energy &
distribution methods
Earth management
platforms
Patients
Personalized medicine
& healthcare services
AI/ML-enabled smart
devices & self-service
Virtual care becomes the
new normal

10. Prevailing business challenges can
lead to opportunities for healthcare
Siloed data Environmental impacts Staffing and facilities
Energy
consumption
Waste and biohazardous
materials
Diverse global
supply chain

11. Healthcare |
Payors
Accelerate your transition to
sustainability with better
insights, experiences, and care
Accelerate workplace modernization
Deliver trusted member experiences

12. Healthcare Payor opportunity
Accelerate workplace
modernization
Drive better health
outcomes, scale
faster, and enhance
data interoperability
• Enhance care management capabilities across internal and
external teams and partners by collaborating across entities
• Reduce cost of care by improving employee mobility and
productivity
• Increase operational efficiencies by reducing redundancy and
improving processes

13. Customer story: Stryker
Modernizing the workplace with smart devices
using the Internet of Things (IoT)
Stryker, a leading global provider of products and services
for healthcare, continuously sets its sights on workplace
modernization. It needed to collect, store, analyze, and share
real-time performance and usage data from thousands of
intelligent Stryker medical devices around the world. Stryker
created a platform based on integrated Microsoft Azure
services to ingest real-time data. Now, the data-driven
insights has enabled Stryker to improve the quality and
performance of its products and build new digital solutions
for customers.
Streamline supply chain
and service delivery
practices while reducing
costs
Enhance patient care
by improving device
performance that
advances care
Reduced downtime
with predictive modeling
and in-field diagnostic
analysis

14. Healthcare Payor opportunity
Deliver trusted
member experiences
Improve experiences
across all customer
touch points
• Building better relationships with members by capturing
insights across members, providers, and insurers
• Providing more personalized experiences by giving
members easy access to secure portals and mobile tools
• Scaling resources and maximizing outreach by gaining
insights from complex data

15. Healthcare |
Life Sciences
Accelerate your transition to
sustainability with better
insights, experiences, and care
Build operational agility
Create more resilient supply chains
Accelerate R&D innovation

16. Healthcare Life Sciences opportunity
Build operational agility
Actionable data
insights for agile
and sustainable
operations
• Eliminate unnecessary processes and waste with increased operational
visibility across clinical and administrative staff
• Extend service life, lower waste, and reduce downtime by optimizing
asset management and predictive maintenance
• Increase efficiencies, reduce CO2 footprint, and enhance patient care
by leveraging autonomous systems
• Accelerate innovation and optimize manufacturing by using process
automation with better insights

17. Customer story: Swedish Hospital and MacDonald-Miller
Increasing operational agility through a sustainable
smart-hospital
Swedish Medical Center is the Seattle area’s hallmark for
excellence in healthcare. Swedish realized it needed to
gain more visibility into its energy usage and carbon
footprint. By using software like Azure IoT, Dynamics 365,
and Power BI, combined with Microsoft partner solution
ICONICS, Swedish was able to modernize its facilities
management. Operational sustainability was achieved by
using smart energy analytics, continuous monitoring, and
advanced fault detection. Just as important, Swedish met
the information security requirements for compliance.
Energy savings
with less fan power, electricity,
water, and steam consumption,
saving over $350,000 annually
Reduced manhours
saving $75,000 for discovery
and troubleshooting
Operational sustainability
Through analytics and
preemptive maintenance

18. Healthcare Life Sciences opportunity
Create more
resilient supply chains
Efficient management
of resources and
sustainable procurement
• Increase agility and reduce waste by integrating digital
factories with intelligent supply chains
• Maintain optimal inventory levels using analytics for demand
forecasting to lower your costs and carbon footprint
• Improve visibility and coordination of your supply chain using
multi-enterprise collaboration tools

19. Healthcare Life Sciences opportunity
Accelerate research &
development innovation
Engineer better
outcomes by
designing for
sustainability
• Execute rapid modeling for new product development to create
value-driven care and reduce costs and waste
• Digitize and decentralize clinical trial programs for improved
reach, cost-effectiveness, and safety
• Seamlessly connect health data across disparate systems to
power precision medicine
• Enable distributed teams to collaborate globally from any
location, reducing travel requirements

20. Healthcare Providers
Accelerate your transition to
sustainability with better
insights, better experiences,
and better care
Enhance patient engagement

21. Healthcare Provider opportunity
Enhance patient
engagement
Create new ways to
enrich patient
engagement at
every point of care
• Deliver care virtually anywhere with Microsoft Virtual Care and
Microsoft Healthcare solutions
• Quickly launch carbon footprint-reducing solutions that enable
remote patient monitoring, recovery, rehabilitation, and care
management
• Improve healthcare outcomes using autonomous systems with IoT
and analytics

22. Customer story: chemo@Home
Advancing patient care with timely data for
mobile healthcare workers
chemo@home is a leading provider of alternative means of
treatment and offers a range of at-home treatments for
cancer patients. They implemented a robust ICT (information
communication technology) system using a platform built on
Dynamics 365 and Azure. Now the team has a reliable way to
provide staff members with immediate access to critical
patient information to maintain proper treatment. It also
improved scheduling and operational efficiencies so staff can
focus on delivering high-quality patient care.
Increased operational efficiency
by providing operational access
to on-the-go medical teams
across devices
Improved patient outcomes
by focusing on patient care
instead tedious admin tasks
Deliver care anywhere
with reliable connectivity
and secure access to
critical patient data

23. Take action

24. We’re on a
common,
connected
journey
Using data to drive insights, results
—and transformation
Record Report Reduce Replace Remove

25. Digital sustainability opportunities in healthcare
Compliance
focused
Record
Report
Strategy
focused
Reduce
Replace
Remove
Data strategy & foundations
Data acquisition & recording
Measurement, accounting & insights
Carbon markets
Climate risk
Measurement
&
compliance
Sustainable smart spaces
Sustainable supply chain
Sustainable transportation
Green cloud migration
Remote work
Common
Payor Provider Life Sciences
Cross-enterprise analytics
Secure portals and
mobile tools
Autonomous systems
with IoT and analytics
Supply chain forecasting and
connectivity
Multi-enterprise
collaboration tools
Asset management and
predictive maintenance
Domain-specific
Intervention
Transparency & visibility lead to horizontal, and industry-specific interventions based on clear insights

26. Multi-horizon sustainability transformation journey
Build a robust digital foundation and evolve over time
Engage on
all horizons
simultaneously
Address immediate
impacts and then
leverage transformative
capabilities to:
• Develop sustainable
products
• Create sustainable
business models
• Gain competitive
advantage
Digital enablers are necessary to solve sustainability
challenges and realise opportunities for organisations
Incremental
Do what you do today—better.
Optimize core business functions and
improve existing processes.
Horizon 1
Incremental improvement
 Process optimisation to reduce carbon,
water, waste & ecosystem impacts
 Automated sustainability reporting
capability
 Route optimisation for fuel efficiencies
Innovative
Do what you do today—differently.
Innovate your business while reducing
impacts to enhance market position.
Horizon 2
Tactical interventions
 Carbon offsetting
 Supply chain transparency
 Insight-driven decision making based on
real-time sustainability data visualisation
Transformative
Do everything differently and create
shared value.
Propel your organization into new
markets, new mindsets, and new
business models. Seize the commercial
opportunities of a sustainable future.
Horizon 3
Transformational change ​
 Circular business models
 Sustainable product design
 AI-enabled intelligent supply chain
 AI-enabled what-if scenario planning and
climate risk modelling

27. Take action to change your business
RECORD & REPORT REDUCE REPLACE REMOVE
H1 - INCREMENTAL
Integrate &
standardize
sustainability
data
Set and track
sustainability
targets
Automate
ESG reporting
Create
impactful
reduction
strategies
Shift
on-premises
workloads to
the cloud
Empower
employees to
work
remotely
H2 - INNOVATIVE
Get insights
for proactive
business
decisions
Improve
fidelity of
supply chain
data through
bi-directional
integration
Offer
consumers
richer
sustainability
information
product
labelling
Extend the
lifespan of
assets through
predictive
maintenance
Improve
supply chain
transparency
& traceability
to identify
impacts
Create
tradable carbon
assets through
digitally-enabled
sequestration
measurement
Incentivize
decarbonization
through internal
carbon tax
Transition to
renewable
energy
sources
Shift to
decarbonized
transportation
Invest in
technologies
that are
sustainable
by design
Innovate
products and
materials—
assisted by
digital twin
H3 - TRANSFORMATIVE
Use customer
and product
data to move
them toward
sustainable
actions
Embed AI-driven
“What if?”
scenario
planning into risk
management
strategy
Interact with
voluntary
carbon market
(e.g., purchasing
offsets)
Integrate
dynamic offset
carbon market
into carbon
management
Carbon
capture &
store at
production
Shift to
circular
business
models and
new sustainable
value streams
Work with
stakeholders
to enable
equipment
recovery and
refurbishment

28. Cloud-enabled solutions
drive us forward

29. Together, we’re building a more resilient future
Transformation
Technology Transparency

30. The most trusted and comprehensive cloud
Microsoft Cloud for Sustainability
Microsoft Cloud

31. Microsoft Cloud for Sustainability
represents a growing set of ESG
(environmental, social, and governance)
capabilities from Microsoft and our
global ecosystem of partners that help
organizations accelerate sustainability
progress and business growth

32. Microsoft Cloud for Sustainability
accelerates sustainability progress and business growth
Unify data
intelligence
Build a sustainable
IT infrastructure
Reduce environmental
impact of operations
Create sustainable
value chains

33. Success depends on data intelligence
Unify data
intelligence
Build a sustainable
IT infrastructure
Reduce environmental
impact of operations
Create sustainable
value chains

34. Microsoft
Sustainability
Manager
Unify data intelligence to
help you
monitor and manage your
sustainability performance
DATA
Record
INSIGHTS
Report
ACTION
Reduce

35. Microsoft Sustainability Manager in action
DATA
Record
INSIGHTS
Report
ACTION
Reduce
Accelerated data centralization
breaks down data silos
Data model
Dynamic
calculation
Flexible calculation models
across scopes
Data
visualization
Dashboards and rich visuals highlighting
emissions and operational patterns and trends
Growing set of automated
connectors to timely data
Connection
catalog
Actionable
insights
Insights help you identify problems and
stay on track with commitments and
regulations
Targeted solutions enabling
specific reduction strategies
and industry extensions
Partner
solutions Reporting
Streamlined preparation for audits and
quantitative public reporting
Embedded collaboration
features enhance productivity
Seamless
collaboration Goal tracking Scorecards help you set and track performance
against incremental and long-term goals

36. Sustainability
services
Industry Solutions
Delivery can help
you start today.
Sustainability Data Management & Insights
Gain data visualizations and reports prepared by our teams to help
inform your actions
Digital Strategy for Sustainability
Achieve more with the support of sustainability experts
with global industry expertise

37. Start now,
there’s no time to waste

38. Sustainability is good for business
Build
brand trust
Enhance
efficiencies
Improve margins
and revenue

39. Get started now
Learn more at
Microsoft.com/sustainability
1
2
Try out Microsoft Sustainability Manager
with a free trial
aka.ms/MSMtrial
3 Get updates about
Microsoft Cloud for Sustainability solutions
aka.ms/sus-stay-informed