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LeadDeskin kasvutarina


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LeadDesk presentation material for Verkkoteollisuus 17.5.2016

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LeadDeskin kasvutarina

  1. 1. LeadDesk Company Presentation
  2. 2. The LeadDesk call center solution VoIP • Call center-grade, low-cost, VoIP calls integrated into your software. • We handle millions of call center calls every week. You save money on every call. Contacts Database • High-quality, low-cost B2C/B2B direct marketing contact data. • We are a major reseller of clean, compliant lead data from national databases. Your next call is always ready. Software-as-a-Service • All-in-one, scalable, flexible call center software. • Full outbound, inbound and multi-channel features. • Pay as you go, no up-front investment. Sales up. Costs down.
  3. 3. LeadDesk in figures 7Offices in Europe 16Customers countries 50% growth last year VoIP Contacts SaaS 3 Unique revenue streams 80LeadDesk experts 5 Years in business
  4. 4. But more importantly... That close more than 100.000 Deals And handle over 3.500.000 Calls We have over 5.000 Happy users
  5. 5. LeadDesk timeline 2012 2013 2014 20152010 The Beginning LeadDesk founded by hungry sales, telephony and technology experts, Sirkiä and Pukkinen. 2011 First VoIP Call Technology ramp up. Dedicated R&D facility opens. First VoIP call Pioneering Technology Red Herring names LeadDesk one of the 100 most innovative companies in Europe. Contacts Database Sales Lead data services launch in Finland. 3 million calls per week. PCI DSS compliance. Rapid Growth First 500-seat call center customer. Deloitte Fast 50 Rising Star award. International Growth New Amsterdam office. Frankfurt data center. SOC3 security audit. €5.5 series A funding.
  6. 6. What do we do? We exist to help our clients close more deals and customer service cases. We are call center business experts. We understand agents and managers in telesales and service operations of all sizes in all industries. We are call center technology pioneers. We build intelligent systems that are easy to use. Our platform creates business and growth for our ecosystem partners. LeadDesk is a rapid growth company with €5.8m revenue in 2015, and €5.5m series A investment in 2015.
  8. 8. LeadDesk We are happy to answer your questions!