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Who are we?
 Established 2000
 A mutual social enterprise
 Not for private profit
 Social impact and investment
18 years of innovation
 Loans to social enterprise
 Community microfinance
 Business support and training
 Empty Homes Fund - renovated 19 units
 Home Improvement Scheme - 50 homes refurbished, over
100 homeowners helped to date
 The Change Account
 https://www.thechangeaccount.com/
Home Improvement Scheme
Making a house a home
Market Failure
 1.4 million low income older homeowners living in non decent
homes
 £1.5 billion the cost of home hazards to the economy annually
 £624m cost of poor housing to NHS
 900,000 elderly homeowners trapped in properties not fit for living
in England, struggling to access finance for repairs and renewal
 Over 90,000 in London alone
East London Home Improvement Pilot
 £3m worth of home improvements
 Enabled independent living
 Improved quality of life, health, and wellbeing addresses fuel
poverty
 Increased social and economic inclusion
 Improved homeowners economic circumstances:
property value increases
 Reduced blight
 Quantifiable cost savings to public purse
 Owners live independently in comfort and with dignity
Social Impact – quantifiable 10 yr outcomes
Single property indicative benefit from LRS intervention only
Homeowner – mental health £10,450
Local Authority – based on £20,000 £ 4,400
Health agencies – GP/hospital visits £ 9,675
Environment – carbon savings £ 1,381
Total £25,906
A New Home Improvement
Partnership:
London Rebuilding Society
Legal & General
Age Partnership
The Partnership Plan
• 900 households in five years
• Improved and modernised
• Made energy efficient
• Free from hazards
• Out of fuel poverty
• Living longer independently at home
• Improved health and well being
• Better integration at home of care services and support
The Product
 New regulated life time mortgage for 55 years and over
 Totally unique post works valuation
 Client can borrow enough to repair and modernise the house
 LRS supports homeowner(s) throughout
 LRS responsible for and carries out all the works
 LRS provide full project management
 All works guaranteed for 6 years
How it works
Dedicated Client Relationship Manager
Introduction to Equity Release Advisor to review all the market
products
No upfront payments, and no charges until client takes up HIS
Repayment only when client goes into care or death
Access to grants and entitlement advice and applications
Case Study: Ms H’s Story
Ms H is 83 year old living
alone in her family home in
Leyton where she was born.
Due to disrepair of her
house she had become
isolated and lonely which
made her vulnerable to ill
health.
Ms H’s story ....
She wanted to repair
her home to live in
warmth and comfort.
She was referred to
LRS, we secured her
a HIS life time
mortgage and we
carried out extensive
works which
transformed her home.
The house was initially
valued at £400k, it is
now estimated to be
work £775k.
Ms H’s story.... She said
“I am over-whelmed by
the transformation of my
house and very
impressed with the
support and
professionalism of LRS
in delivering my
beautiful home. The
standard of
workmanship and the
support has been first
class. I feel like a new
person, I would like to
thank LRS and their
team for the new lease
of life my house has
given me.”
Ms H’s Equity Calculator
Ms H,s House Price: £775,000 Equity at start: £400,000 Equity Released:
£250,000 Equity after 20 years: £969,484 Plan Interest Rate: 5.00% Assuming
house price inflation of 4% per year
Monitoring Social Impact, review, improve
 Detailed information gathered from referral agencies, and home
visits, including:
 Package of home improvement finance and services meets needs
and desires
 Ensure outcomes / impact can be monitored
 Follow up meetings (informal):
London Rebuilding Society
Contact details :
Email: homes@londonrebuilding.com
Tel : 020 7997 7333

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London Rebuilding Society Presentation

  • 1.
  • 2. Who are we?  Established 2000  A mutual social enterprise  Not for private profit  Social impact and investment
  • 3. 18 years of innovation  Loans to social enterprise  Community microfinance  Business support and training  Empty Homes Fund - renovated 19 units  Home Improvement Scheme - 50 homes refurbished, over 100 homeowners helped to date  The Change Account  https://www.thechangeaccount.com/
  • 5. Market Failure  1.4 million low income older homeowners living in non decent homes  £1.5 billion the cost of home hazards to the economy annually  £624m cost of poor housing to NHS  900,000 elderly homeowners trapped in properties not fit for living in England, struggling to access finance for repairs and renewal  Over 90,000 in London alone
  • 6. East London Home Improvement Pilot  £3m worth of home improvements  Enabled independent living  Improved quality of life, health, and wellbeing addresses fuel poverty  Increased social and economic inclusion  Improved homeowners economic circumstances: property value increases  Reduced blight  Quantifiable cost savings to public purse  Owners live independently in comfort and with dignity
  • 7. Social Impact – quantifiable 10 yr outcomes Single property indicative benefit from LRS intervention only Homeowner – mental health £10,450 Local Authority – based on £20,000 £ 4,400 Health agencies – GP/hospital visits £ 9,675 Environment – carbon savings £ 1,381 Total £25,906
  • 8. A New Home Improvement Partnership: London Rebuilding Society Legal & General Age Partnership
  • 9. The Partnership Plan • 900 households in five years • Improved and modernised • Made energy efficient • Free from hazards • Out of fuel poverty • Living longer independently at home • Improved health and well being • Better integration at home of care services and support
  • 10. The Product  New regulated life time mortgage for 55 years and over  Totally unique post works valuation  Client can borrow enough to repair and modernise the house  LRS supports homeowner(s) throughout  LRS responsible for and carries out all the works  LRS provide full project management  All works guaranteed for 6 years
  • 11. How it works Dedicated Client Relationship Manager Introduction to Equity Release Advisor to review all the market products No upfront payments, and no charges until client takes up HIS Repayment only when client goes into care or death Access to grants and entitlement advice and applications
  • 12. Case Study: Ms H’s Story Ms H is 83 year old living alone in her family home in Leyton where she was born. Due to disrepair of her house she had become isolated and lonely which made her vulnerable to ill health.
  • 13. Ms H’s story .... She wanted to repair her home to live in warmth and comfort. She was referred to LRS, we secured her a HIS life time mortgage and we carried out extensive works which transformed her home. The house was initially valued at £400k, it is now estimated to be work £775k.
  • 14. Ms H’s story.... She said “I am over-whelmed by the transformation of my house and very impressed with the support and professionalism of LRS in delivering my beautiful home. The standard of workmanship and the support has been first class. I feel like a new person, I would like to thank LRS and their team for the new lease of life my house has given me.”
  • 15. Ms H’s Equity Calculator Ms H,s House Price: £775,000 Equity at start: £400,000 Equity Released: £250,000 Equity after 20 years: £969,484 Plan Interest Rate: 5.00% Assuming house price inflation of 4% per year
  • 16. Monitoring Social Impact, review, improve  Detailed information gathered from referral agencies, and home visits, including:  Package of home improvement finance and services meets needs and desires  Ensure outcomes / impact can be monitored  Follow up meetings (informal):
  • 17. London Rebuilding Society Contact details : Email: homes@londonrebuilding.com Tel : 020 7997 7333

Editor's Notes

  1. Introduce NK and NM Ask if we can whip through presentation and take questions at the end Have provided presentation as aide memoire (and other stuff?) Wont cover all slides in detail
  2. Co-operative and Community Benefit Society – designed specifically to meet identified need – finance with package of support FSA registered Interim permission as credit intermediator and 2nd charge mortgage lender Seeking full approval now Interim permission in place until approval received.
  3. Very large market place – need to be a catalyst to get other mainstream funders to address needs of this market. In London and the South East over 100,000 elderly homeowners are trapped in properties that are no longer fit for living Over 76, 000 empty homes and 86,000 in South East Homeowners unable to access finance for vital home improvement services Damage to individual’s wealth, health, wellbeing and the local community Market failure creates opportunity to prove alternative partnering approach delivers financial and social returns 320,000 older homeowners requiring property services in London and South-East Social care time bomb, blowing a hole in LA budgets The invisible poor
  4. Home Improvement Fund enables homeowners to release the equity in their property to finance a tailored package of property and support so that they can live independently with comfort and dignity. Took minimal fee Returns only when property sold High social impact, inadequate financial return to sustain LRS
  5. NEF / Moyra Reisborough SROI Figures adjusted for contribution from partners – LA, FCC, OT, care providers Wellbeing – relevant to include effect on family members LA – should add cost of enforcement, value of bringing property back into use, and savings to local services including social care and pest control Health agencies – GP visits, hospital admissions Annual cost of care: residential £25k; nursing £35k Falls by the over 65’s cost £15 million per annum for initial treatment. There are now 65,000 hip fractures each year in the UK, with total related health and care costs exceeding £2 billion (Healthcare Quality Improvement Partnership, Sept 2012)
  6. They say fortune favours the brave! Board, others remained convinced of importance and viability of home improvement scheme. Needed new and more financially stable partner. When L&G announced entry in equity release market and acquired newlife we immediately approached newlife. We knew them and they liked the scheme. Also approached L&G corporate social responsibility who liked scheme as saw as a missing piece of their work in related areas – enabling older people to live longer independently. Once Newlife rebranded, started to negotiate new scheme. Brought in Age Partnership as default advisor – very keen and supportive and have already got ready a pipeline of turned down cases Product is largely the same as PA scheme, but they have not priced for risk. Pricing is same as their standard flexibile lifetime mortgages – 5 – xxx, plus all the same flexible elements – additional cash back, can make payments to reduce as you go etc. Unique nature of product has potential to fundamentally change approach to lifetime mortgages – with LTVs based on post works valuation. Large institution and wheels of course grind slowly, and there is a real cost in adapting existing very streamlined way of working because process is different. We will test this out initially before launching fully onto market – LRS scheme with L&G Home Improvement Loan
  7. Why L&G? Household trusted brand – already providing lots of products Social responsibility is strong theme Housing at top of list, together with ageing and health and environment Vast reach, will promote scheme, want to see innovation in sector Also Age Partnership keen to promote etc.
  8. Home Improvement Fund enables homeowners to release the equity in their property to finance a tailored package of property and support so that they can live independently with comfort and dignity. Took minimal fee Returns only when property sold High social impact, inadequate financial return to sustain LRS
  9. Betty is a 78-year-old widow who found herself living alone for the first time. Having been a carer all her life her home had fallen into disrepair. London Rebuilding Society completely refurbished the property, removed all hazards and adapted it so that Betty could continue to live in her own home. She had carers 3 times a day, after works done, a couple of times a week to check on her She became more sociable, and invited people into her home
  10. After 20 years house value @4% house price inflation would be 1,632,808 the loan would be £633,324 @ 5% compound PA so the equity would be £969,484
  11. Importance of ongoing monitoring of impact, outcomes and review Condition of home Health and care issues Financial, benefits issues Energy matters, costs of bills Review whether impacts / outcomes achieved, and if not how to improve Collect information as appropriate (energy bills, health circumstances etc. Customer satisfaction – issues of concern Stakeholder views, suggestions Revise to improve service