Great first impressions lead to success

F irst
I mpressions
Patricia Stephenson & Associates, Inc.

DID
YOU
KNOW?
…...............................

copyright © 2010 by Patricia Stephenson

Success
often begins with a
great First
Impression
…...............................


Question :

Do We Need
to Speak…


To Make a
Statement?


Studies show that only 7% of our
communication is verbal.

T his means ...

93% of your
communication is
Nonverbal


You have just 7 seconds to
make a good first impression.

EVERYTHING
about your appearance
sends a
NONVERBAL
MESSAGE
…...............................


In business
people want
to be taken
seriously

So, how do you do that?


Manage your
Impressions

About Our Company

PROFESSIONAL IMAGE DEVELOPMENT TRAINING

What
we do...
Best Viewed
in Full Screen

Call Toll Free 1.800.809.1516
Professional Image - Dress for Success Speaker - Business Etiquette Consultant - Leadership & Management Training - Body Language

R E F I N E Y O U R B U S I N E S S A N D S O C I A L S K I L L S

Expert Training by Patricia Stephenson

Be Polished and Professional Develop Executive Presence Invigorate Your Next Conference!

Dress For Success Impression Management Speaking Engagements
First impressions are lasting impressions. From the executive suite—to the reception  Customized Keynotes
desk—everyone will stand out with
Feeling the corporate casual blues? We can professional polish after participating in
 Breakout Sessions
help. Your group will learn everything they this high-content, upbeat interactive training  Sales Conferences
will ever need to know about appropriate program.  Leadership—Empowerment
business dress with our popular Dress for
Success training program. Contact us for more information about
 Motivation & Team Building
…and much more!
Business Etiquette courses available—
Experience the pride of professionalism within We can customize a program that fits
including our popular Dining Etiquette
your organization. For individuals or groups. the specific needs and interests of
Tutorial Dinner (or Lunch).
your group, association, company or
Programs for business casual and more formal For more information: industry. We’ll help make your next
dress codes available. www.etiquettepro.com meeting a great success. Let’s talk.

Benefiting: Company’s New Hires
WHO SHOULD All Individuals
Who Want to Gain • Sales & Marketing Professionals
GET THIS a Competitive • Attorneys • Managers • Job Seekers
Advantage in • Interns • Rising Stars • Entrepreneurs
TRAINING? Business & Life • Small Business Owners • Speakers
All 50 States—We Deliver Results • Administrative Support Staff • Graduates

D ress
for
S uccess
Alw ays Be Appropriate

Go full screen...



Dress for Success
Customized Training for Groups - Individuals - Corporate On-Site - for Men and Women

"At the conclusion of this training session, participants will possess the knowledge to dress with confidence for all business occasions and
will be well-prepared to proudly and appropriately represent your organization in a newly polished professional manner.―

What Participants Will Learn
Great First Impressions/Lasting Impressions Essential Timeless Wardrobe Items Everyone Should Own
How to Present a Polished Professional Image Three Important Questions to Ask Yourself When Dressing
Understanding and Projecting Your Company's Image How to Own A Properly Fitting Wardrobe
How to Look Polished and Professional on a Modest Budget The Best Suit Choices for Men and Women
The Best Choices for Business Casual Dress—and Why The Best Fabric Choices for Your Business Wardrobe
The Best Color Choices for Your Business Wardrobe The Best Business Accessories—Do’s & Don’ts
The Five Cardinal Rules of Well-Dressed People The Best Shoes for Business—Appropriate vs. Inappropriate
How to Determine The Best Image for You—Be Your Best Choosing the Right Jewelry for Business—Women
Appropriate vs. Inappropriate Dressing for Business How to Shop for Your Business Wardrobe—Best Buys
Planning and Building a Basic Working Wardrobe Hair, Makeup, Grooming & Hygiene (optional) and much more!

This is a comprehensive, upbeat, educational program that is
custom-designed to successfully meet your objectives. Presented
in an interactive, friendly manner. We deliver positive results. Consistent Five Star Evaluations

I mpression
M anagement

Polished and Professional



Business Etiquette
"At the conclusion of this session, participants will possess a clear understanding of the importance of first impressions - know how to
practice proper business etiquette in different situations – and be fully aware of the many advantages gained by applying these skills.‖

Fully Customized Training Topics Available
First Impressions/Lasting Impressions—How to Influence Results High-Impact Presentation Skills—Present With Confidence
Presenting a Polished Professional Image—For Men and Women Five Star Customer Service—Building Loyalty and Referrals
Dress for Success—Business Casual or Formal Dress Codes How to Sell Yourself/Your Company in One Minute or Less
High-Impact Communication Skills—An Essential Attribute Business Entertaining—Making Your Customer Feel Like a VIP
Body Language—How to Win With Nonverbal Communication Business Golf & Golf Etiquette —Closing Deals Through Golf
The Fine Art of Small Talk—Persuading With Skillful Conversation Telephone Etiquette—How to Make Positive Impressions
Listening Skills—The Most Powerful Tool to Succeed Savvy Electronic Etiquette—Business Communication—Email
World Class Dining Skills: Tutorial (Strongly Recommended) Meeting Etiquette—Do's & Don’ts—Attending/Conducting
The Handshake That Exudes Confidence—and Competence Conflict Resolution Skills—How to Deal With Difficult People
How to Make Proper Introductions in Business (and Socially) Handling Complaints Effectively—Finding Win-Win Solutions
Highly Effective Networking Skills—Working the Room The Job Interview—All-Important Keys to Getting Hired
and much more…

This high-content, interactive training program is custom-designed to the
specific needs and interests of you or your group, with special emphasis on
presenting a polished professional image. Consistent Five Star Evaluations

W hat P eople
are S aying...

Client Comments



Testimonials
Customized Programs for Groups - Individuals - Corporate On-Site - for Men and Women

"You changed my life! I closed the biggest deal of my sales career after "We have seen some wonderful improvements from the employees who
attending your seminar at our recent Leadership Conference in Miami. I attended your Dress for Success seminar. I have heard nothing but great
remember everything you said to do. It worked! I am sharing what I learned things from all attendees. Everyone is looking forward to me bringing you
with my colleagues." back for more Professional Development Seminars."
Amanda G., Nice Systems S. Lawing, Director, The Coastal Companies

"Best class EVER! We should choose some more of her programs. Let's have "Thank you, again, for your excellent presentation. We all found your program
Patricia back.― Cheryl Baird, Community Managers Association to be most beneficial. I can't remember the last time I was a member of such
an eager audience."
"I found your presentation to be very timely and useful. Since I have always Harry White, Retail Services Marketing, BB&T Bank
been confused about the literal definition of 'business casual' dress, your
guidelines for appropriate clothing are invaluable. Additionally, the dining skills "It was outstanding! Everyone checked off excellent in all categories. I
portion of the training class is something that I know I will be able to put into personally enjoyed the program and felt that we got more than our money's
action on a daily basis. I am highly recommending your seminars." worth. Thanks again."
J. A. Harris, Territory Manager, Parke-Davis - Pfizer A. Torres, Human Resource Manager, Corporate Headquarters,
Elizabeth Arden
" For the first time in my career, I received compliments in regards to how I "I have received several emails since your training seminar with glowing
looked and handled myself during meetings at our corporate headquarters. reports. It makes me feel very good to know that many of our employees not
Just a week following my training with Patricia, I have received another only enjoyed the seminar but felt they could apply much of what they learned
promotion." to their perspective jobs and life. Many thanks for a great job!"
Christopher Adkison, Operations Manager ,Thermal Ceramics Rene R., Vice President, Citigroup

Consistent Five Star Evaluations

For more, visit: www.etiquettepro.com

O ur
C lients...

Global Companies • Small Businesses • Professional Associations • Academia



Clients Include
Customized Programs for Groups - Individuals - Corporate On-Site - for Men and Women

Our clients represent companies that are global as well as small businesses, professional associations and academia. The
common theme is an awareness of the power of good communication and professional polish. The following is a sampling
of Patricia’s clients who have benefited from her specialized training programs:

For more, visit: www.etiquettepro.com

PROFESSIONAL IMAGE DEVELOPMENT TRAINING

P rivate
One-on-One
C onsulting

Great First Impressions



Be Your Best
Customized Training for Groups - Individuals - Corporate On-Site - for Men and Women

Remember...

You only have 7 seconds to
make a good first impression
Call or email for private
One-on-One Consulting

Want to have a competitive advantage? Let’s talk.
www.etiquettepro.com
This presentation’s content is copyrighted © 2010 by Patricia Stephenson & Associates, Inc. All rights reserved.

PROFESSIONAL IMAGE DEVELOPMENT SPEAKER

Invigorate
your next
meeting...

Customized Keynotes/Breakout Sessions

Customized Keynotes – Breakout Sessions – Sales Conferences – Leadership – Empowerment – Motivation & Team Building

Invigorate Your Next Meeting!
Book Patricia to Speak at Your Next Conference
Call Toll Free
1.800.809.1516 or email

Thank
You!
Patricia Stephenson
Nationally Renowned
Image Expert

www.EtiquettePro.com
LinkedIn: http://www.linkedin.com/in/patriciastephenson
This presentation’s content is copyrighted © 2010 by Patricia Stephenson & Associates, Inc. All rights reserved.

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