Lufthansa Technik simplifies complex software configuration management for airlines in partnership with CORENA/Flatirons.

1. ©2014 Flatirons Solutions, Inc. All rights reserved.
eEnabled Aircraft Software
Configuration Case Study
MRO & Operations IT Conference - EMEA
25 June 2014

2. ©2014 Flatirons Solutions, Inc. All rights reserved.
Agenda
Introduction
Overview
Business Challenges
Solution
Business Process
Implementation
Business Results
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3. ©2014 Flatirons Solutions, Inc. All rights reserved.
Introduction
 Software Updates.
 Compare with your own PC at home.
 Software Updates (Windows, Adobe Reader, Security)
 Imagine you were required to know and prove which software upgrades
were installed.
 Multiplied by an average of 25 computer systems in the aircraft.
 Multiply that by the number of software configurations per system
 Multiply that by the number of aircraft in your fleet.
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4. ©2014 Flatirons Solutions, Inc. All rights reserved.
Overview
 Problem facing Lufthansa
 Complexity of software handling caused by:
 Mixed fleet by an operator
 Varying configurations within a fleet
 Increasing number of end users per A/C
 Lufthansa Technik serving a large number of Operators.
 Fleet make-up Example Lufthansa Fleet
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Fleet
Fleet size
[as of 18 Jul 12]
No. of "Flight Management
Systems" per A/C
No. Of "NAV Database
loads“ per year
737-300 27 ea 2 ea 702 ea
737-500 22 ea 2 ea 572 ea
A319-100 32 ea 2 ea 832 ea
A320-200 49 ea 2 ea 1274 ea
A321-100/200 61 ea 2 ea 1586 ea
747-400 28 ea 2 ea (plus East/West) 2912 ea
A330 18 ea 2 ea 468 ea
A340-300 24 ea 2 ea 624 ea
A340-600 24 ea 2 ea 624 ea
Total: 9594

5. ©2014 Flatirons Solutions, Inc. All rights reserved.
Overview
 Problem facing Lufthansa
 Complexity of software handling caused by:
 Licensing issues (which operator and/or A/C has the license for
the Software?).
 Combination of valid software configurations (Part A Software
compatible with Part B Software, etc.).
 Therefore configuration control is essential!
 Tracking the Software certificates
 Checking the validity of the Software before releasing for
upload in aircraft (LSBM / CSCT from Airbus / Boeing).
 Necessity for „downloading „ software from the aircraft for
troubleshooting purpose
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6. ©2014 Flatirons Solutions, Inc. All rights reserved.
Business Challenges
 Increasing Requirements for real-time configuration
information
 Software complexity
 Size of downloads
 Increasing quantity of P/N’s requiring software changes which
have to be served.
 Necessity for transmitting data to maintenance stations
quickly
 Lack of Hardware support for existing data load solution
(floppy disks).
_______________________________________________
 Needed: Customized solution, applicable and ready for
implementation
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7. ©2014 Flatirons Solutions, Inc. All rights reserved.
Solution
 Search for a solution:
 Had to be a stand-alone solution which could function
independently
 Had to also be flexible to be compatible with LHT internal MRO-IT
system
 Combination of Software Management and physical Software
Content Management
 Flatirons/CORENA is a long-term provider for Lufthansa Technik
with in-depth knowledge of and experience in aviation business
(MRO IT-support).
 Result: Partnership with Flatirons/CORENA, who
handles system maintenance, updates and
upgrades.
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8. ©2014 Flatirons Solutions, Inc. All rights reserved.
 All-in-one Software Management Solution
 Media Storage
 Software Management
Business Process
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Fleet
Hardware
Position Software
Position
Software P/N
Software verified
media
OEM
eEnabled Software Management
Import
Software
Repository

9. ©2014 Flatirons Solutions, Inc. All rights reserved.
 All-in-one Software Management Solution
 Media Storage
 Software Management
 EO / AO Planning
Business Process
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Fleet
Hardware
Position Software
Position Software P/N
Software verified
media
OEM
eEnabled Software Management
Import
Software
Repository
EO Planning
Media
Distribution
DVD
USB
Floppy
PDL

10. ©2014 Flatirons Solutions, Inc. All rights reserved.
 All-in-one Software Management Solution
 Media Storage
 Software Management
 EO / AO Planning
 Configuration Reports
Business Process
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Fleet
Hardware
Position Software
Position Software P/N
Software verified
media
OEM
eEnabled Software Management
Import
Software
Repository
EO Planning
Media
Distribution
DVD
USB
Floppy
PDL
Status Reporting
Status
update from aircraft
tracking system
Configuration Report

11. ©2014 Flatirons Solutions, Inc. All rights reserved.
Implementation
 System prerequisites
 1 Hosting (vs. non-hosting)
 2 Technical Requirements (by hosting)
 3 Organization / Processes
 4. Personnel requirements
 Summary – system can be implemented as
stand-alone or as part of your IT System
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12. ©2014 Flatirons Solutions, Inc. All rights reserved.
Business Results
 Improvement in data quality and reliability
 Centrally available configuration data for each A/C,
on-line, real time.
 Repository together with real-time tracking of software
loads.
 Transfer of data via company network (WAN) or via
Internet (secure VPN Tunnel)
 Secure paths for data transmission and handling.
 Automatic update of A/C configuration via load
update feedback
 Compatibility with the already available software
upload systems and processes for ‘eEnabled Aircraft’.
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13. ©2014 Flatirons Solutions, Inc. All rights reserved.
Business Results
Summary:
 Savings in time and money
 Enhanced Security
 Enhanced Quality
 Absolute Reliability
 Return on Invest recaptured within the first year
of operation.
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14. ©2014 Flatirons Solutions, Inc. All rights reserved.
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Questions

16. Contact
Timo Storm
Email: timo.storm@corena.com