Inet Smart Hospitality Solution 2017

2017
INET-SMART
HOSPITALITY
SOLUTION
2017 INET Smart Hospitality
Solution

PT INET GLOBAL INDO ESTABLISHED SINCE 2005
 LISENCED AS INTERNET SERVICE PROVIDER
 CERTIFIED WITH ISO 9001:2008
 DATA CENTER PROVIDER
 NETWORK AND SECURITY SYSTEM CONSULANT
 FOCUS ON HOSPITALITY SOLUTION AND SERVICES
2017
INET+ SERVICE &
SOLUTION
INET Smart Hospitality
Solution

“To ensure high quality of services level to customer that sustainable in ICT
Industry with innovation”
INET+ SERVICE &
SOLUTION
OUR VISION
OUR MISSION
“To maintain a high level of customer satisfaction through
continuous assurance and improvements in product and
services by providing a comprehensive quality services with
high intention, sincere effort, intelligent direction, and skillful
execution.”
Solution

2017
CUSTOMER REFERENCE
INET+ SERVICE &
SOLUTION
Solution

IT DEPARTMENT
IS THE KEY FOR HOTEL SUSTAINABILITY FACTOR
2017
• Hardware Problem
• Software Problem
• Network & Security
Problem
Operational Problem
Financial Problem
INET+ SERVICE &
SOLUTION
Solution

LET’S START LISTING OUR TECHNICAL PROBLEM
2017
• Apakah Hardware Anda sudah saatnya sudah perlu diganti namun belum ada
approval budget dari management Anda?
• Apakah layanan internet WIFI di hotel Anda sering bermasalah?
• Apakah banyak blankspot WIFI di hotel Anda ?
• Apakah anda sering mengalami masalah dengan email back office Anda?
seperti sering kena spam, email selalu telat atau lama sampai, atau IP Publik
anda sering di blok oleh Real Time Blackhole List (RBL) ?
INET+ SERVICE &
SOLUTION
Solution

LET’S START LISTING OUR TECHNICAL PROBLEM
2017
• Apakah komputer / workstation sering bermasalah dengan virus ataupun malware ?
• Apakah Server atau Jaringan Anda pernah di hack ?
• Apakah akses internet di jaringan anda sering terasa lambat ?
• Lainnya ?
INET+ SERVICE &
SOLUTION
Solution

WHAT IF QUESTION
2017
• Apakah ingin mengupgrade hardware atau jaringan Anda tanpa harus
khawatir dengan budget ?
• Apakah ingin disetiap sudut hotel Anda dapat tercover oleh layanan WIFI?
•
• Apakah anda sering mengalami masalah dengan email back office Anda?
• Apakah Anda ingin meningkatkan loyalitas tamu hotel Anda ?
• Apakah Anda ingin seluruh jaringan, email dan server Anda terproteksi ?
INET+ SERVICE &
SOLUTION
Solution

WHAT IF QUESTION
2017
• Apakah Anda ingin akses internet di hotel anda terasa lebih cepat ?
• Apakah Anda ingin mendapatkan semua yang Ada diatas dengan budget yang
anda miliki sekarang ?
• Apakah Anda ingin Deparment IT merubah dari Cost Center menjadi Profit
Center bagi Hotel Anda ?
INET+ SERVICE &
SOLUTION
Solution

2017
Security protection is
getting complex…
Malicious
web sites
Vulnerabilities
Data loss
Infected
computers
Legal
regulations
Mission
critical web
app
performance
Inappropriate
content
Users
everywhere
Web server
integrity
User
productivity
Solution

2017
Web Threats Continue
to be #1 Problem
Google Transparency Report
(http://www.google.com/transparencyreport
/safebrowsing/)
Solution

2017
Reporting and
Prioritization
Controlling and
Protecting the
Network
Securing Data
and Users
These day, Resources are limited…
But Complexity is increasing…
Network Administrator Security
Reporting
Access
Management
User Directory &
Authentication
Event Analysis
Forensic
Research
APT
Awareness
Real-Time
Monitoring
Remote Access
VPN
Reverse Proxy
Authentication
Web Application
Firewall
Secure WiFi
Firewall
Branch Office
VPN
Network Access
Control
Layer-7 App
Control
QoS
Intrusion
Prevention
Anti-Virus
Email
Encryption
Device
Control
Mobile Device
Access
User
Self-help
DLP
Advanced Threat
Protection
Web Protection
Web Policy &
Compliance
Anti-Spam
Content
Control
Solution

2017
IT Manager Survey on
SpiceWorks
Top complaints about current
firewalls
Solution

2017
Limited
Reporting
Essential
Controls
Only
Limited
Content
Protection
Security
Reporting
Access
Management
User Directory &
Authentication
Firewall QoS
Intrusion
Prevention
Web
Proptection
Web Policy &
ComplianceAnti-Spam
Content
Control
Traditional Firewall
Products
Solution

2017
Reporting and
Prioritization
Controlling and
Protecting the
Network
Securing Data
and Users
Security
Reporting
Access
Management
User Directory &
Authentication
Event Analysis
Forensic
Research
APT
Awareness
Real-Time
Monitoring
Remote Access
VPN
Reverse Proxy
Authentication
Web Application
Firewall
Secure WiFi
Firewall
Branch Office
VPN
Network Access
Control
Layer-7 App
Control
QoS
Intrusion
Prevention
Desktop
Anti-Virus
Email
Encryption
Device
Control
Mobile Device
Access
User
Self-help
DLP
Advaned
Threat
Protection
Web
Proptection
Web Policy &
ComplianceAnti-Spam
Content
Control
Our Network Security
Features
Solution

2017
Network
Protection
• Intrusion Prevention (IPS)
• Client & Site-to-Site VPN
• Quality of Service (QoS)
• Advanced Threat Prot.
(ATP)
• Wireless Controller for
Access Points
• Multi-Zone (SSID)
support
• Hotspot Support
Wireless
Protection
• Reverse Proxy
• Web Application Firewall
• Antivirus
Web Server
Protection
• URL Filtering Policies
• Web Threat Protection
• Application Control
Web
Protection
• Stateful Firewall
• Object based rules
• User self-service portal
Essential
Firewall
Enterprise-class security
▪ Device Control
▪ AntiVirus
▪ Web-in-Endpoint
Endpoint
Protection
Solution

2017
Web Protection
Web Filtering
Protects HTTP, HTTPS and FTP
traffic
Manages access to web
applications
Solution

2017
• Blocks viruses, worms, Trojans, spyware and other malicious
software
• Scans HTTP, HTTPS and FTP traffic
• Dual independent virus scanners with multiple detection
methods
• Blocks spyware URLs
• Block download of file types
Web Protection
Malware and spyware protection
Solution

2017
Recognizes around 1000 protocols and applications
Common web applications
Protocols such as P2P, IM, …
Network applications such as RDP, ActiveSync, …
Classifies the data stream and logs statistics to the database
Web Protection
Application control
Solution

2017
Mail Protection
Overview
SMTP & POP3
Standard mail protocols
Proxy scans for spam and viruses
Dual independent virus scanners for SMTP and
POP3
Encryption
Digital signatures and encrypted mails
Supports S/MIME and OpenPGP
SPX for secure PDF exchange
Data Protection
Rules from SophosLabs and custom rules
Allow, reject or encrypt with SPX
Management
Quarantine management
Log analysis
User portal
Mail Manager
Solution

2017
Mail Protection
Data Protection On Email
Solution

2017
Secure PDF Exchange (SPX)
Sensitive emails sent as encrypted PDF
Password sent to recipient via a separate channel
Secure portal for recipients to reply
2. UTM encrypts email as a
PDF and sends it to the
recipient
3. User receives a
template email with the
original email as an
encrypted PDF attachment
********
4. Users sends password
via a separate channel
5. Recipient receives
password and can read
email
1. User sends an
email with sensitive
data
Mail Protection
SPX encryption
Solution

2017
Network Protection
Specific countries can be blocked based on GeoIP
Exceptions can be created
Country blocking

2017
Intrusion prevention
Identifies and blocks application and protocol related probes and
attacks through deep packet inspection
Database of around 20,000 patterns and rules
MAPP signatures (Microsoft Active Protection Program)
Intrusion detection and prevention
Powerful management interface
DoS (Denial of Service Attack) and
protection from port scans
Network Protection
Solution

2017
Server Protection
overview
✗
✗
Virus upload
SQL Injection, XSS …

2017
OTT (Over The Top)
Interactive TV for Hotels
Solution

improved service quality
interactive and automated service requests – meal ordering, hotel services, etc.
personalized service delivery –guests greetings, personalized messages, etc.
new services and capabilities guests – video on demand, live radio, internet, etc.
improved efficiency
process automation – service requests, etc.
billing automation – direct integration with HIS, flexible charging models, etc.
advanced capabilities requiring minimal human intervention
2017
benefits
Based on our understanding, we have pin-pointed the drivers that are the movers and shakers of the
hospitality business. With Inet+, your operations will enjoy the following benefits:
OTT (Over The Top)
Solution

increased yield
new revenue streams – new revenue streams are delivered for the hotels
increased revenue for existing offerings – inet+ improved guest interaction for revenue generating services
improved customer loyalty
brand message delivery – deliver brand messages to guests via inet+
competitive advantage – inet+ provides operator with a key differentiator from competitors
2017
benefits
OTT (Over The Top)
Solution

2017
Product overview
Inet+ is designed and built based on 4 strategic objectives to ensure all functions and
capabilities of the system focuses on these core principles
impress
Inet+ interactive tv solution stays above the common solutions in the market today by
delivering a truly impressive user interface befitting your property’s standard and class. In
Inet+, we call this the “wow” factor and we ensure that our solution continue to derived that
sense from your guests.
serve
service at your fingertips - at Inet+, we take this phrase literally and we strive to provide
impeccable `services with the click of the remote control. From a simple towel request to
complex room service tour excursions booking, Inet+ ensures a satisfied guest always
Solution

2017
Product overview
entertain
today’s in-room entertainment is much more than just video on demand. Inet+ defines
it as a complete concept from ambience creation to delivering high quality content from
conventional sources and also the world wide web
information
the most important part of providing memorable services is to continuously engage with your
guests. Inet+ enables you to do just that even after the room door is closed via the TV
Solution

2017
Features & facilities
video on demand
true video on demand with large content catalogue and advanced capabilities such as
multiple bookmarks for viewing resume and trick play. Also serves as a platform for
operator to deliver private content to customers
music on demand
select from our large bank of music which ranges from the classics to today’s latest hits
from international and local artist
games
enjoy a great selection of fun and challenging games. Only requires the remote control
for playing
radio
enjoy radio broadcast from home or any favorite channels. Also serves as a platform for
private operator radio delivery
Inet+ continuously exceeds these innovation
Solution

2017
ambience
animated screen saver with guests name and greeting to create a relaxing ambience
alarm & reminders
selectable alarm tone or music for wake up calls. Allow premise operator to set group based
reminders
unique greeting screen
greeting screen with personalized messages with name of customer. Each room or group
of rooms can have unique greeting screen with different designs and messages
services
access to multi-media information of services available in premise and provide service
requests direct from tv
Solution

2017
room service
order room service direct from tv complete with meal preparation options
hopping
browse and order souvenirs, amenities, magazines, etc. direct from tv
parental lock
user defined password to prevent purchases of services
view bill
access to real time premise expenses information and perform express checkout
guest messages
deliver guests’ messages directly to the tv screen with pop up alerts and also inbox retrieval
Solution

2017
weather
access to all major cities weather information with forecast
tour excursions
view multi-media presentation of tour packages available
internet from tv
surf internet direct from tv screen with all major websites support (flash 10.0, javascript,
html, etc.)
news
read news from all over the world updated every 5 minutes
Solution

2017
Screen samples
Solution

2017
Stand Alone
Local Streaming menu
option, still able to
play the content
without internet
connection
Reliable
Stable platform
design
architecture under
Android
Customizable
Various of option
template horizontal
and vertical
Easy
From one PC,
broadcast your
content in minutes
to any number of
screens and
locations.
Inet+
digital signage system
Cloud Based
Content Manager
and Portal
Application in the
Cloud
live feed
broadcast news or
entertainment live
feed to your
customers
advertisement
deliver full
commercials or
advertorial content
branding
continuously enhance
customer loyalty by
delivering branding
messages
entertainment
entertain your
customers with
content clips such as
movie trailers, etc.
information
provide information
to customers such as
promotions, location
guide, etc.
Solution

2017
• Centralized Management – complete web based content management system
• Templates – built in screen templates and provides full template creation functionality
• Content scheduling – individual screens scheduling capability
• Auto updating – all updates to all screens on a real time basis
• Integrated – optional product embedded STB with LCD TV integrated
• Offline mode – Local Streaming menu option, still able to play the content without internet
connection
Keep Visitors Engaged,
Informed, and Entertained
Solution

2017
Simple Architecture

2017
Screen Shoot Application
Solution

HARRIS Sunset Road LobbyHARRIS Sunset Road
Cafe
HARRIS Sunset Road
Cafe
HARRIS Sunset Road Residences
Suite
HARRIS Sunset Road RoomHARRIS Sunset Road Residences
Room
HARRIS Sunset Road Café TerraceHARRIS Sunset Road Swimming PoolHARRIS Sunset Road Swimming PoolSuite Living Room & JacuzziHARRIS Sunset Road Café TerraceFunky Winky Meeting RoomFriendly Meeting RoomHARRIS Sunset Road Meeting RoomHARRIS Sunset Road ForestHARRIS Sunset Road Dino Kids ClubHARRIS Sunset Road Internet CornerHARRIS Sunset Road Spa
PT. INET GLOBAL INDO is a company engaged in ICT (Information Communication
Technology),
Screen Shoot
Application

Simplified Integrated Program
Hotel Property Management System
Solution

Hotel Property Management System
Reservation
Check In – Check Out
House Keeping
Room Service
Dashboard Monitoring
Various Report
Etc
Solution

Point Of Sales
Multi Function
Revenue Generator :
- Printing
- Scan
- Internet Café
- Delivery
- Tour & Travel
- Merchandise
Solution

Point Of Sales (2)
Food & Beverage
Screen Shoot
Solution

Point Of Sales (3)
Join Transaction
Settlement

Point Of Sales (4)
Multiple Settlement
Payment Type
Solution

THANK YOU
!
2017
PT. Inet Global Indo
Cyber Building, 5th Floor
Jl. Kuningan Barat No. 8
Jakarta Selatan 12710 - Indonesia
Solution

Inet Smart Hospitality Solution 2017

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