Ibn it service profile 2015

1. www.ibntech.com This Profile is to………………. Explain the Services and Solutions that IBN Technologies renders in IT segment in UK, US Australia, Dubai and India Market IBN Technologies Limited © 2015 IBN Technologies Limited. All rights reserved.

2. Overview IBN Technologies Limited is an ISO 9001:2008 IT/ITES Company that has been providing high value-added business services & solutions to organization of all sizes. IBN was founded by Ajay Mehta in 1999 as a privately held IT Company that specialized in Software Resources and Technologies. The early mission of IBN focused on rendering Application Development & Network Management Services. In 2004 IBN ventured in BPO service space by offering Finance & Accounting Services, Back & Middle Office Services to Hedge Funds & FOF and other BPO Services to Travel Sector. Headquartered in Pune, India which is well known as “Oxford of the East”. IBN has its marketing offices in UK and USA. IBN team consists of 85+ Certified Professionals with diverse experience in field of Accounting, Finance, Investment, IT Software & Technologies. Today IBN has clients in industries including Hedge Fund, Fund of Hedge Fund, CPA/Accounting Firms, IT Companies, Travel & Tourism Corporations, Educational Institutes, Government Organisation & Manufacturing & Service sector Corporate Clients in UK, US, Dubai & India. www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

3. Association and Recognition IBN is registered IT vendor of CMC Limited, a subsidiary of TCS Company which is one of the world’s leading IT Consulting and Service provider. MailEnable is leading mail server software provider for Microsoft Windows.. IBN is registered STPI Unit. STPI is a society set up by the Department of Communication & Information Technology, Government of India in 1991. IBN is registered ESC Member. ESC is sponsored by Government of India. IBN is registered VSNL Partner. VSNL is a leading global provider of communication services. VSNL is acquired by TATA Group and now known as Tata Communications. IBN is registered Microsoft Certified Partner for all Microsoft Technologies www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved. IBN is Microsoft Gold Certified Partner

4. Team Team Experience & Qualification Verticals Project Manager  Highly Qualified professionals with relevant Industry Experience  Domain & Vertical Experts  IITs, MS, Post Graduates  Ex-Employees of Top India IT Companies  Microsoft Certified – MCPD & MCTS  BFS&I Accounting Alternative Investment  Capital Market  Manufacturing  Retail  Pharmaceutical  Travel & Tourism  Education  Warehousing  E-Commerce  Content Mgmt  CRM Business Analyst Team Leaders Software Architects Database Administrators (DBA)  Qualified Professionals with relevant Industry Experience  Domain & Vertical Experts  MCAs, BE (Computers & Information Technology), Post Graduate  Microsoft Certified – MCP, Software Engineer Web Designers Quality Assurance Executives  Qualified Engineers/Leads with relevant Industry Experience  Experienced in related Domains & Verticals  BCAs., MCAs, BE (Computers), Post Graduates  Certified Software Test Engineer (CSTE)  CISCO, MCSE Certified Testing Engineers Technical Writers Technical Support Executives www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

6. Infrastructure Redundant Internet Connectivity and Power back up Facility  24*7 hours Power Supply with redundant UPS and Genset backup  8 MBPS Internet Lease Line ( 1:1) from India’s Premier Internet Service provider with 3 additional 1 MBPS internet links from different ISP used with load balancing device . With this device various Internet connectivity can be managed to be used simultaneously or as a backup Data Backup  Real Time RAID 1/5 backup for data redundancy.  Daily Data back up is taken on Network Server and Network LAN Drive  On-site & Off-site back up taken for Business Continuity Policy (BCP) Server and Network Security  Computer and VPN access to internal and external user are secured with Domain Controller and Unified Threat Management System ( UTM) Policies. These policies are defined as per users , his hierarchy and departments  Windows 2008 Domain Controller Primary and Back up Server  Virus Scanner Server and Client Virus scanner Installed  Redundant Domain Controller , Exchange 2010 and IT Application Server. Cyber Roam Unified Threat Management System ( UTM) Implemented  IBN closely follows CERT recommendation for Installation, Configuration, System Security and Back up policy implementation. Access Security  24 x 7 guarded entrance with SMART CARDS and escorted entry to computer room and staging areas.  Close Circuit Cameras installed at important place End User Infrastructure and Communication Facilities  I 3/I5 Core based Machine with Required Application and tools Installed as per departments  This Machine are connected with Central Domain Controller Server  VOIP Support for Inbound and outbound calling for users www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

7. Strength IT Service is core business of IBN. We are independent third party service provider that is not allied to any firm, thus mitigating potential conflict of interest. Our client management structure is designed to ensure that each client has it own dedicated staff. Small firms receive the same service as the medium/big size firms. Our staffs understand service level responsibilities and are committed to meeting client expectations and deadlines. We focus on building and maintain the integrity of our relationships. All of our work is subject to a combination of testing and senior review. Controls have been developed specifically to meet the industry requirements and are subject to compliance and internal audit protocols. Our facility has the entire necessary infrastructure to support 24*7. At all time we ensure confidentiality of client information. IBN Team is trained to provide specialized IT Service and support, Corporate services and day to day management. We employ professionals who are ambitious and accurate, able to manage deadlines and responds to clients’ needs. Senior staff is qualified accountant and technical specialists. www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

9. IT Services Customized Application Design, Development & Implementation Offshore Product Development Systems Integration/ Consolidation Collaborative Product Development Application Development Services Application Management Services Product Maintenance Application Modernization Services API Development for existing Application Application Integration Web Technology Services Customized Web Application Development Portals Development (B2B / B2C/ C2C) Architecture Services & Database Programming Customized E-commerce Solutions Website Design & Development IT Consulting Services Microsoft Dynamics Consulting ERP Consulting & Implementation IT Solution Consulting Business Process Management Service Oriented Architecture Enterprise Architecture Network Management Services Remote Network Support Network Monitoring Corporate Mailing Solutions Web and Domain Hosting Server Co-Hosting & Management Services www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

10. Service Model Customized App Dev & Maintenance Web Design & Development Network Management Services Mailing & Hosting Services Software Sales & Implementation IT Consulting www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

11. Technology Expertise Operating System Microsoft Windows & Servers all Versions Database Microsoft SQL Server 2010/2012 Programming Languages C#, VB.Net, ASP, VB 6, Scripting (Java Script, VBScript,) Microsoft Technologies .Net Framework 2.0, 3.x, 4,ASP.Net , COM, Enterprise Library Integrated Development Environment Microsoft Visual Studio(2010, 2012) Reporting & OLAP Crystal Reports, Telerik, Microsoft OLAP Services, SQL Server Reporting Services Web Technologies SilverLight (1.0 and 2.0), Ajax, WEB Services, WSDL&DDI, SOAP, HTTP/s, HTML, DHTML, XML, XSLT Application & Web Server Microsoft IIS 7.0/7.5 Configuration Management Tool Microsoft Team Foundation Server Test Automation Tools Mercury Interactive Win Runner, Mercury Interactive Load Runner, W3C Accessibility Test Tools Website Design Tools and Applications Adobe Photoshop, Macromedia Flash/ Dream Weaver, FrontPage Development Server  IBN has a redundant highly configured Windows 2008 Application Server  IT Server has IIS 7.5 , Central Microsoft Project Server , Visual Source Safe and SQL 2008 Server installed Client Machines  Windows 7 High capacity Node with 4 GB RAM and above  Visual Studio 2005/2008 Installed on the node from where the developers are connected to TFS server using individual VSS login  Team Leader and Project Manager has access Microsoft project where they can keep update and track the status of the project www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

12. Business Verticals Alternative Investment Industry BFS&I Hospitality & Travel Manufacturing & Engineering  Manufacturing Companies (ERP Implementation)  Hedge Fund  Fund of Hedge Fund  Banking & Finance  Investment Management Companies  Mutual Funds  Insurance  Consumer Credit  Tourism Corporation & Agencies  Travel Management Companies  Hotels, Resorts, Service Apartments, Tours Agencies, etc  Aviation & Airlines CRM  Sales Force  Microsoft Dynamics  IBN CRM Technology & Services  Data Warehousing  Data Mining  Data Optimization Retail & Distribution  Retail Companies (IBN Trade Software Implementation) Education  Educational Institutes  Deemed University Real Estate  Builders & Developers  Property Agents www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

13. Software Solutions IBN PMRS – Portfolio Management & Reporting Software IBN TMS – Travel Management System IBN PMRS is fully featured online Investment Portfolio Management & Reporting Application for Investment Management Companies, Investment Advisor, Professional Traders, High Net worth Investors & other entrusted with managing Investment Assets. Under Client Portfolio, it can track the investments in different assets type like Mutual Fund, Equity, Derivatives and Life & General Insurance. It makes keeping track and reporting of investment easy by updating prices and transactions at a push of button. IBN TMS is powerful and comprehensive Online Booking Engine designed to sell products including Hotel & Service Apartments Rooms, M.I.C.E., Packages, Airport Transfer, City Tours, Cruise and other similar Travel Products. The entire booking system is Automated and with multiple suppliers & Affiliates it can be used as a B2B or B2C Portal. TMS has been specially designed to overcome online Booking requirements for Travel & Tourism Service Providers. IBN CRM – Corporate Resource Management IBN CRM is an easy online Corporate Resource Management tool for distributed/de-centralized enterprises to keep track of all communication and task. It is also ideal solution for Project Management and employee log management. It s integrated with Sales Force Management software to keep track of all Sales related activities. IBN RBS – Room Booking System IBN RBS is powerful and comprehensive Online Room Booking System designed for Hotels, Motels, Guesthouses, & Services Apartments Booking and it can be fully integrated with website as B2B & B2C system. IBN RBS is OTA compliant solution with freedom to capture xml feed from 3rd party website/portal or allow others to take feed from your website www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

15. Engagement Models Based on initial interaction with client, we suggest one of the following models On-Site- Offshore (Hybrid) Model Our experts team work both on-site and off-site in a combined effort to deliver value. Onsite Model Our expert’s team work on-site in your organization to deliver value. Offshore Model Our experts are working Offshore in our Development Centers focused on client projects. www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

16. Overview of Project Phases Client IBN Offshore Team Onsite IBN Coordinator (If Required) Client Client Onsite IBN Coordinator (If Required) Client IBN Offshore Team IBN Offshore Team IBN Offshore Team I. Requirement Analysis II. Team Formation I. Technical Architecture II. UI Design III. Programming I. Staging II. QC Testing I. Deployment II. Change Request Management Onsite IBN Coordinator (If Required) Onsite IBN Coordinator (If Required) www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

17. Project Methodology Delivery Methods Employed  Waterfall Process  Agile Development  Rapid Application Development  SDLC Project Management Tools  Microsoft® Project  Timeline Software  IBN CRM Focus on components like  Productivity Management  Methodology & Process  Project Estimating & Risk Management  Project Planning & control  Project Manager Competency  Quality Assurance Significant Project Management Process  Business Continuity / Disaster Recovery  Client Relationship Management  Information Technology Assessment  Project Planning & control  Weekly Status Reporting to Stake Holders  Metrics Reporting based on Schedule, Efforts, Defects www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

18. Offshore Communication E-mail Telecon Client CRM IBN Team Onsite Coordinator (If Required) Offshore Team (IBN Development Center) Microsoft® Outlook 2007 Microsoft ® Project VOIP Support UK Inbound Number Messenger Skype Yahoo Messenger MSN Google Talk Net Meeting Microsoft Net Meeting GoToMy PC Logmein IBN CRM www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

20. Paxus API Development Client Introduction  UK based Investment Management Company entrusted with managing assets above $50 Million  Client is using Paxus Software for Record-keeping and Management of Investment transactions Requirement  Client was looking for API which can report the Portfolio Values for desired Portfolios and there % change from previous day  Foreign Exchange Rate for selected currencies against USD.  Emailing the report (HTML & Excel File) to assigned users as per pre-defined schedule IBN Solution & Technology  IBN developed API on Microsoft Technologies – .NET 3.5 Framework , C#, XML Services SQL Server 2005  API installed at Client Server and schedule set for emailing reports  Foreign Exchange Rate s are fetched from Database otherwise from Yahoo Finance Website  Email Reports HTML version can also be viewed on Blackberry www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

21. Portfolio Management & Reporting Software Client Introduction  India based Investment Management Company with 250+ Investment Clients  Company invests on behalf of Clients in Mutual Funds, Shares, Derivatives, & Insurance Investment products. Requirement  Client need an Software where there client specific Investment transaction Record Keeping and Portfolio Management can be done  Sales Team can view there Client’s Portfolio and report them, Sales Commission Calculation  Subscription based access by any Interested User to record & track his Individual Portfolio IBN Solution & Technology  Developed on Microsoft Technologies – .NET 3.5 Framework using ASP.Net 2.0, C#, AJAX and SQL Server 2005  Web based solution with Rights based access to application for limited & defined usage by any user.  Record Keeping and Portfolio Management for Financial Instruments like Mutual Funds, Shares, Derivatives, & Insurance Investments  Automatic Price updation from Yahoo Finance Website with 15 min delay for real time valuation  NAV updation from AMFI Website for Daily Mutual Fund Valuation  Integration with Secure Payment Gateway for online Subscription and Annual Fees payments. www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

22. Hotel Management System Client Introduction  One of the leading Travel & Tourism Department in India with 20 resorts and booking point in and around Goa.  Provide Travel Products like Hotel Rooms, Cruise Trips, Car Rentals, Bus Services, Tours & Packages, Function Halls, Restaurant & Shops Requirement  Centralized Offline/Online Desktop Application for Booking and Operation Management for all 20 Resorts and Booking Points  It should show real time availability and booking status for all Resorts for all travel Products IBN Solution & Technology  Software developed on VB.Net with SQL 2005 as Database  Online Booking Module with Payment Gateway integration with HDFC Gateway  Schedule and On Request Data Synchronization between Central Server and Local Resort Server for updating records  Advance Booking Management for Travel Products  Day to day Operation Management of Resorts for Check in and Check Out, Billing, House keeping, etc  Agent Sales Reporting & Commission Calculation www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

23. Travel Management System Client Introduction  India & UK based Travel Management Company with Affiliates, Agents and Suppliers around the World  Client is leading agent for Travel Products like Hotel Rooms, Service Apartments, Airport Transfers, City Tours, Custom Package, Business Tours, etc Requirement  All Employees, Affiliates, Agents and Supplier should be connected to single B2B Software Application for selling Travel Products & Services  It should cover Comprehensive Booking Operation Management for Hotel & Service Apartments Rooms, M.I.C.E., Packages, Airport Transfer, City Tours and other similar Travel Products  It should show Real time availability information on Booking and option for Instant Booking and On Request Booking.  It should supports Multi Currency and Comprehensive MIS Reports with option to convert to Excel, PDF or Email. IBN Solution & Technology  IBN provided Software Solution on most advanced Microsoft .NET 2.0/3.0/3.5 Framework using ASP.NET 2.0/3.5, C#, XML, ADO.NET and SQL Server 2005 with support for WSDL 1.1 compliant Web Services Interface  Web based Software Application with right based access for restricted access to users  Inventory Distribution through XML/ Web Services which makes it  Software Application Structure is compliance with OTA (Open Travel Alliance) hence inbound and outbound distribution is possible through XML/RSS Feeds  Application has comprehensive Booking Operation Management which enables an Agent/User to add more bookings, modify/reduce/extend existing bookings, Reconfirm or Cancel existing bookings. Besides this it also allows Site Administrator or Authorized staff of Site Owner to generate Purchase Order on Supplier, Create Quotation and send it to Client for approval, Approved Quotation can be converted into Confirmed Booking, Create Vouchers and print Travel cart, if inventory of the product is not available then out of system booking can be carried out, for general products whose inventory is not available in the system can be added as non database item  A/R & A/P Processing for Receipts and Payments www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

24. Complete Service cycle Off shoring Consulting-led Approach to Deliver Business Services Low Cost of Ownership Dedicated Team of Qualified and Certified Professionals State-of-the-art Facilities and Infrastructure Minimized Business Risk Uninterrupted Operations Data Security Dedicated 24/7 Support Staff Value Proposition www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

25. Head Office IBN Technologies Limited, CyberNex, 4th Floor Shankar Sheth Road, Swargate, Pune, Maharashtra 411037. INDIA. (W) www.ibntech.com (E) info@ibntech.com (T) +91 20 2426 4182/83 (F) +91 20 2426 4184 London Office: Mirabelle House, 26, Barclay Road, Croydon, Surrey CRO 1JN London. UK (T) +44 20 3026 1884 (F) +44 20 7022 1713 (E): info@ibntech.co.uk www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.