This document provides an introduction and overview of ThousandEyes. It discusses how the new enterprise reality of hybrid workers, modern app architectures, SaaS adoption and WAN evolution impact digital experience. ThousandEyes enables customers to see, understand and improve digital experience for customers, partners and employees by providing visibility into networks, applications and services outside of their control. The presentation includes an agenda and demo focusing on supporting remote workforces and customer digital experience through Internet insights and cloud-ready networks. ThousandEyes offers a platform with global vantage points and dashboards, visualizations, reports and alerts to provide correlated visibility.

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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Introduction to
ThousandEyes

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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Featured speakers
Ian Waters
Head of EMEA Marketing
Bryan Jones
Technical Solutions Architect

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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Before we begin...
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© 1992–2021 Cisco Systems, Inc. All rights reserved.
Agenda
• ThousandEyes Introduction
• Demo
– Supporting a remote workforce
– Customer digital experience
– ThousandEyes Internet Insights
– Cloud-ready networks
• Q&A
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© 1992–2022 Cisco Systems, Inc. All rights reserved.
New Enterprise Reality
Hybrid workers
57%
Of workers expect to be
in the office 10 days a
month or less
Modern app
architectures
35%
Increase in spending
in public cloud
during 2021
SaaS adoption WAN evolution
$23BN
More spent on SaaS services
during 2021 vs 2020
34.5%
Global market CAGR
to $8.4BN from
2020 to 2025

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Regional Office
Regional Office
Regional Office
Regional Office
Siebel
HRMS
Flow
PCAP
SNMP
Exchange
Data
Center
IT managed digital experience by controlling networks and applications

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Digital experience relies on service providers and networks outside of IT’s control
The New Enterprise Reality
SaaS
IaaS
CDN
DNS
DNS Provider
Security Provider
API
Customer
Data
Center

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We enable our customers to see,
understand and improve the quality of the
digital experience they deliver to their
customers, partners and employees through
equipping them with the visibility they need
to treat every network like it’s their own.

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The Stakes are High for IT and Business
Brand Damage Digital Transformation
Project Failures
Business Continuity
Risks
Revenue Loss

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ThousandEyes Internet and Cloud Intelligence
Customer
Digital Experience
Employee
Digital Experience
Modern WAN
Internet Insights
Dashboards Visualizations Reports & Alerts APIs & Integrations
200+ Cities Around the World
Cloud
Vantage Points
ISP | Broadband | Cloud Provider
End-user
Vantage Points
End-User Laptops and Desktops
Apple | Microsoft
Enterprise Vantage
Points
Enterprise Data Centers, Branch Offices & VPCs
Cisco | Docker | JNPR | Linux | MSFT | VMW

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App Experience
• Transaction scripting, page load
HTTP/DNS/RTP Server
• HTTP Availability, response time,
throughput
Scope and Domain
• Geo, HTTP phase, errors
Network Metrics
• Packet loss, latency, jitter
Path Visualization
• Hop-by-hop; multi-point; bidirectional
• Metrics and data per hop
• Integrated Outage Detection
BGP Monitoring
• Reachability, path changes, updates
Most Correlated Visibility In One View
8
3
9
3
5
4
6
8
6
Time Correlated

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Operations Processes Change in the Cloud
IT Assets You Don’t Control
Evidence Escalate
?
?
IT Assets You Control
Find Fix

13. Demo

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Expand visibility for actionable insights networkwide
Catalyst 8300/8200
Series Edge Platforms
Integrated Services
Routers (ISR) 4000 Series
Lower mean time to
identification of issues
Gain evidence and eliminate
wasteful finger pointing
Improve application performance
with expanded visibility
Cisco Catalyst, ISR, Nexus
Nexus 9500/9300
Data Center Switching
Catalyst 9300/9400
Switching
+
New
New
New
Q3CY21 Q3CY21 Q3CY21
Available now

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Get
Started
More
Info
See a
Demo
• Test it out for yourself!
www.thousandeyes.com/signup
• Get a custom demo for the use cases that matter
www.thousandeyes.com/request-demo
• Resource Center – www.thousandeyes.com/resources
• Blog – www.thousandeyes.com/blog
Next Steps

16. Q&A