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Customer Case
Telefonica
Use case of property regularization
process by Telefonica.
Trusted by managers
at over 70,000+
companies in
150 countries
Telefonica
“Pipefy has changed the way we manage our core
company processes. By giving us visibility into every
step of the process, the whole company can now
track the status of each phase of our process to help
ensure its effective execution. The simplicity of the
platform makes it extremely easy to create and
manage all types of processes. Discovering Pipefy
was a game changer for our company efficiency!”
General Objectives
Manage the regularization
processes of 400 Telefonica
properties.
1 2
• 360° view per property (status, open
requisitions, approval processes).
• Status by property, by supplier, by
requisition and by necessary
document (A,B,C, etc).
• Real-time monitoring by supplier,
open requisitions, status, etc.
• Clear and transparent control of
when demands for suppliers were
requested and working time at each
stage of the process.
3 4
• Centralizing all information on one
platform rather than multiple Excel
spreadsheets.
• Securely stored data, with frequent
backups.
• Automation of emails to and from
suppliers.
• Real-time tracking and control of
when demands have been
delegated and progress made.



Visibility,
Transparency
and Control
Suppliers
SLA Control
Information
Security
Centralized
communication
with suppliers
Diagram
Slide for diagrams. This is a
short description. Click here to
edit.
Properties
Suppliers
Requisitions
Property Regularization Process
Document A
Document B
Document C
Suppliers Requisitions
Overview
How the process was structured
on Pipefy
Overview
• Macro view of each property
during every step of the
regularization process.
• The control starts from an
initial view of the property
and the approval progress.
The process then continue
based on the initial diagnosis.
Visualization of the entire
approval process, broken down
by each phase of the process.
Real-time tracking of assignees,
deadlines and late tasks.
Regularization Process
(Documents A, B and C)
Open requisitions
Open requisitions by supplier.
Open requisitions by category.
Over due or due requisitions
and in which stage of the
process they are in.

Suppliers Requisitions
Follow up by:
General status of the property in the
overall approval process.
Status of the property in each one of
the approval processes (A, B, C).
Status of requisitions related to each
property.
Status of requisitions related to each
supplier.

360° View of the Property
Follow up by:
General status of all demands
requested for each supplier.
360° View each supplier
General status of all
requisitions opened by
property, by supplier, and by
status - with advanced filters.
360° view of requisitions
ç
Automations
Automation helps you save time by setting up
actions to be automatically triggered by
specific and conditioned events.
Questions?
Have a business operations
challenge you’re looking to solve?
Call: +1 415.712.0618
Email: felipe.scholz@pipefy.com
Click Here | Free Trial

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Telefonica Case Study

  • 1. Customer Case Telefonica Use case of property regularization process by Telefonica.
  • 2. Trusted by managers at over 70,000+ companies in 150 countries
  • 3. Telefonica “Pipefy has changed the way we manage our core company processes. By giving us visibility into every step of the process, the whole company can now track the status of each phase of our process to help ensure its effective execution. The simplicity of the platform makes it extremely easy to create and manage all types of processes. Discovering Pipefy was a game changer for our company efficiency!”
  • 4. General Objectives Manage the regularization processes of 400 Telefonica properties. 1 2 • 360° view per property (status, open requisitions, approval processes). • Status by property, by supplier, by requisition and by necessary document (A,B,C, etc). • Real-time monitoring by supplier, open requisitions, status, etc. • Clear and transparent control of when demands for suppliers were requested and working time at each stage of the process. 3 4 • Centralizing all information on one platform rather than multiple Excel spreadsheets. • Securely stored data, with frequent backups. • Automation of emails to and from suppliers. • Real-time tracking and control of when demands have been delegated and progress made.
 
 Visibility, Transparency and Control Suppliers SLA Control Information Security Centralized communication with suppliers
  • 5. Diagram Slide for diagrams. This is a short description. Click here to edit. Properties Suppliers Requisitions Property Regularization Process Document A Document B Document C Suppliers Requisitions Overview How the process was structured on Pipefy
  • 6. Overview • Macro view of each property during every step of the regularization process. • The control starts from an initial view of the property and the approval progress. The process then continue based on the initial diagnosis.
  • 7. Visualization of the entire approval process, broken down by each phase of the process. Real-time tracking of assignees, deadlines and late tasks. Regularization Process (Documents A, B and C)
  • 8. Open requisitions Open requisitions by supplier. Open requisitions by category. Over due or due requisitions and in which stage of the process they are in.
 Suppliers Requisitions Follow up by:
  • 9. General status of the property in the overall approval process. Status of the property in each one of the approval processes (A, B, C). Status of requisitions related to each property. Status of requisitions related to each supplier.
 360° View of the Property Follow up by:
  • 10. General status of all demands requested for each supplier. 360° View each supplier
  • 11. General status of all requisitions opened by property, by supplier, and by status - with advanced filters. 360° view of requisitions
  • 12. ç Automations Automation helps you save time by setting up actions to be automatically triggered by specific and conditioned events.
  • 13. Questions? Have a business operations challenge you’re looking to solve? Call: +1 415.712.0618 Email: felipe.scholz@pipefy.com Click Here | Free Trial