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Chemical Companies in the Metaverse

The document illustrates how the metaverse can transform operations in a chemical company, detailing a process from receiving customer orders to delivering products. It emphasizes the use of AI, ML, and IoT technologies for real-time monitoring, production planning, and logistics optimization. Key activities include virtual stakeholder collaboration, quality inspection adjustments based on digital data, and enhanced tracking of product movements and emissions.

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Chemical companies in the metaverse An illustration of how the metaverse can redefine the way a chemical company conducts business
Order received 1 Product movement monitored 8 Production capacity verified 2 Order confirmed 3 Production monitored 4 Quality inspected 5 Product information tracked 6 Route optimized 7 Activity in the metaverse
• A chemical company sales representative gets a request from an automotive customer for flame retardant material. • The sales representative connects with the customer to understand the product specifications, delivery schedule and any other requirements such as packaging. 1 Order received
• The sales representative accesses a real-time production dashboard, powered by AI and ML insights, to understand how the production line can accommodate the new customer order. • The sales representative uses gamification to simulate the anticipated impact on other orders. • With the help of data analytics, the system recommends a new production plan with adapted changes that factor in parameters like demand and supply constraints, waiting time, inventory, logistics partner availability and more. 2 Production capacity verified
• The sales representative virtually connects with all the stakeholders (i.e. production, warehousing, sales, network partners etc.) and reviews the auto-generated production plan. • Once agreed, the order confirmation is digitally relayed to the customer. • The sales representative invites the customer to connect in the metaverse and discuss opportunities for co- innovation, learn about other new offerings and solutions, see product demos and talk to polymer materials experts for any clarifications needed. 3 Order confirmed Activity in the metaverse
• The unit operator navigates through the product’s digital twin using smart wearables/virtual reality and augmented reality headsets. • The operator sees the production progress virtually and other details such as yield and feed rate without needing to physically visit the production floor. 4 Production monitored Activity in the metaverse
• IoT (Internet of Things) sensors collect and store relevant data such as the reactor temperature during live manufacturing. • A quality assurance analyst performs a check on the digital sample and triggers the workflow to adjust production parameters live at the plant floor. • The production supervisor gets an alert on a mobile device and takes subsequent action. 5 Quality inspected Activity in the metaverse
• Logistics managers retrieve the product information, starting with the product lot, check warehouse stock and select the route for delivery along with the logistics partners. • They can also digitally retrieve safety and compliance-related details such as material safety data sheets, material toxicity etc. 6 Product information tracked
• Freight forwarders log into the supply chain metaverse and visualize the shipping route. • They get dynamic alerts to optimize the route and take suitable actions via optimization recommendations—selecting the best available option to reduce lead times and carbon emissions to help ensure a sustainable delivery. 7 Route optimized Activity in the metaverse
8 Product movement monitored • Product line managers use IoT sensors, high-end connectivity (5G) and blockchain for real-time tracking and to receive updates on the further usage of their products by automotive customers. • The product manager for the halogenated polymer line can also track emissions along the entire product lifecycle.
Learn more Visit Accenture Chemicals at www.accenture.com/chemicals