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Managing Toxic Employees & Individuals at Work

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F
Faye Ekong SHRM Senior Certified Professional, PHRMAU

Managing toxic employees can be a real challenge. However, some simple tips can help. Slides from our master workshop.

Leadership & Management
1 of 26
SESSION TAKE-AWAYS
THE TOXIC WORKPLACE
COUNTERPRODUCTIVE WORKPLACE BEHAVIOURS
INTERPERSONAL MINOR SEVERE MINOR SEVERE ORGANIZATIONAL
WHAT IS THE IMPACT AND COST?
DATA DOESN’T LIE USD12K USD20K-50K USD40B
EMPLOYEE PERFORMANCE CONTINUM
WHERE DO I SEE OTHERS?
TYPES OF TOXIC EMPLOYEES THE HOT MESS THE MARTYR THE LONE WOLF THE BULLY THE GOSSIPING SOCIALITE THE SLACKER THE KNOW IT ALL
WHAT’S THE IMPACT OF TOXIC EMPLOYEES IN YOUR WORKPLACE?
TOXICITY STATISTICS 78% 87% 80%
MANAGING TOXIC EMPLOYEES IN RECRUITMENT
MANAGING TOXIC EMPLOYEES IN RECRUITMENT
MANAGING TOXIC EMPLOYEES:HIRED FEEDBACKFOCUS FEELING FIRE
FOCUS
FEEDBACK
THE JOHARI WINDOW
THE GOLDEN RULES FOR FEEDBACK
FEEDBACK VS CONFRONT FEEDBACK CONFRONT
CONFRONTATION SEARCH FOR TRUTH 1 2 3 4 5 6 7
COMMON REACTIONS DEFENDDENY DEFLECT
LISTEN LIKE AN ALLY
ACTION PLANNING
Managing Toxic Employees & Individuals at Work

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Managing Toxic Employees & Individuals at Work